Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google(Review relates to Snellers as agents managing a let property).
Very good service; principal contact being Anna Harrison. Routine stuff dealt with on schedule and with good feedback / reporting. Emergency stuff (rare! - thank goodness) also dealt with quickly and efficiently. A good, practical working relationship.
Tony · 21 June 2018
Agent replied · 19 June 2024
Dear Tony, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I were shown around a few properties by Sam, who we both found to be incredibly knowledgeable and highly professional. She made us feel very comfortable about the whole process and answered any questions we had both truthfully and confidently.
Thanks a lot, Sam!
Tomas · 21 June 2018
Agent replied · 19 June 2024
Dear Tomas, Thank you very much for your great review regarding Sam at our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleThe whole process from start to finish was smooth and hassle free with due credit to Kris for his knowledge and understanding.
Ellen · 20 June 2023
Agent replied · 19 June 2024
Dear Ellen, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
Trustpilotgood service
fast response with Sophie Sheppardunderstood issue with house we rented and helped us to move in
Berkay · 20 November 2023
Agent replied · 15 June 2024
Dear Berkay, Thank you for taking the time to leave a wonderful 5* Google review. Sophie will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleKieron Melly - such a wonderful experience finding a new flat for me and my friend. Kept us up to date the whole way through the process and such a lovely and informative viewing of our new home 😊 great experience overall! Thank you! …
Saskia · 21 June 2019
Agent replied · 19 June 2024
Dear Saskia, Thank you for taking the time to write a review about the great service you received from our Twickenham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
TrustpilotIsabella Murton has been very helpful…
Isabella Murton has been very helpful in supplying information - details of service suppliers etc She always responds quickly to requests and has an efficient but friendly manner.
Judy · 3 October 2019
★★★★★ 5/5
TrustpilotOn our side....
Snellers letting department at Teddington have done a great job for us over 8 years. Attentive and great service.
Mr · 14 August 2023
Agent replied · 15 June 2024
Dear Mr Mitchell, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe’ve been with Snellers for years - letting our house in Twickenham. They’ve always been so helpful and professional. Thank you!
Lil · 20 June 2023
Agent replied · 19 June 2024
Dear Lil, Thank you for your kind comments regarding the Twickenham team and your 5* review. We are grateful that you have taken the time to leave a review and we are so pleased you are enjoying your time with us. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotHampton Hill Snellers
Working with Tom Warrington in the Hampton Hill branch has been a very positive experience. I had previously worked with another local agent where we had a horrible experience I was delighted when Tom delivered in everything I was expecting. His knowledge and customer care were a 10. We bought a house through Tom’s help and for me what stood out was his after care. Thank you for making it happen!
Chadi · 10 March 2021
★★★★★ 5/5
TrustpilotGreat service from Isabella
Great service from Isabella Isabella was been very supportive during her time as my property manager and was quick to address queries raised. Very pleased with the service.
Theo · 31 July 2019
★★★★★ 5/5
TrustpilotGreat service from Gabriel!
I've recently had dealings with Gabriel, a lettings negotiator whom handled all aspects of my requirements in a very professional and considered manner. I would have no hesitation in recommending Snellers in future. Many thanks!!
Nigel · 11 November 2021
Agent replied · 15 June 2024
Dear Nigel, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience with Gabriel. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have had a good experience with Snellers twickenham when looking to buy and was really impressed with Chelsea Mccabe as she professional and knowledgeable and also always went out of her way to answer any questions.
Livia · 20 June 2021
Agent replied · 19 June 2024
Dear Livia, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleHarry at Snellers has gone out of his way to help us with our house sale and buying of another. We’re really pleased and thankyou to the Snellers team for making it a smooth process.PositiveResponsiveness, Professionalism
Gemma · 25 August 2021
Agent replied · 19 June 2024
Dear Gemma, What a lovely review you have given regarding our Twickenham office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotDealing with Sophie has always been a…
Dealing with Sophie has always been a pleasure, she's always very approachable and professional
Gloria · 27 November 2023
Agent replied · 15 June 2024
Dear Gloria, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe best! I have recently been on a couple viewings with one of their agents, Charlie. Would seriously recommend this place. Friendly, transparent and overall great service provided. Excited to move forward with one of the properties in the near future.
Peps · 20 June 2020
Agent replied · 19 June 2024
Dear Peps, We are delighted to read that our Twickenham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI received very good service from Aaron and James in my attempted purchase of a flat. My purchase did nott go through as my buyer (who was not through Snellers) pulled out but nevertheless the team were great and very understanding.
Sally · 20 June 2020
Agent replied · 19 June 2024
Dear Sally, We are delighted to read that our Twickenham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotIsabella highly recommended
Isabella has been supporting me with the rental and management of my property. She has always conducted herself in a professional, courteous and efficient manner. Highly recommended.
MRS · 5 September 2019
★★★★★ 5/5
GoogleCan’t fault our experience with Molly, she was knowledgeable, helpful and kept us up to date with the whole process
Liberty · 20 June 2023
Agent replied · 19 June 2024
Dear Liberty, Molly will be so pleased to read your review. Thank you for leaving us a wonderful 5 star Google. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI've used Snellers to find tenants and manage a flat in Twickenham for about 4 years now and have been very pleased with their service. Anna Harrison, my property manager, has been particularly responsive and attentive to detail. I wouldn't hesitate to recommend Snellers' service.
Alan · 21 June 2018
Agent replied · 19 June 2024
Dear Alan, We greatly appreciate you putting aside the time to submit a review about our Twickenham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotHad a really stressful house move and…
Had a really stressful house move and thanks to Charlie Greene it all went through smoothly. Thanks so much
Lily · 17 September 2021
★★★★★ 5/5
GoogleCharlie from Snellers was excellent he did a top rate job for me and my family and secured one of the best prices for sales in my area. Many thanks again to Charlie from Snellers Twickenham!!
Kevinrogers76 · 20 June 2021
Agent replied · 19 June 2024
Dear kevinrogers76, We are thrilled to hear that you are pleased with the service you have received from our Twickenham office and that you’ve kindly taken the time to write a fantastic review. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleI would highly recommend going through Snellers Estate Agents to find your property. Kieron helped myself and my friends find the perfect flat for us, making our move stress free and smooth. By far the most professional and friendly agents.
Kitty · 20 June 2020
Agent replied · 19 June 2024
Dear Kitty, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleABsoloutely fantastic service. I can’t Thankyou enough, most helpful. Very much appreciated. Oliver
Oliver · 22 November 2023
Agent replied · 19 June 2024
Dear Oliver, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleChelsea thank you very much for you help highly recommend . Here and Snellers sat twickenham
Thank you .
Visar · 20 June 2023
Agent replied · 19 June 2024
Dear Visar, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Twickenham office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
