Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKieron was always available and helpful and found his professionalism to a high standard.
Ross · 20 June 2020
Agent replied · 19 June 2024
Dear Ross, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotSophie manages my property for me
Sophie manages my property for me; she is extremely responsive and courteous. I trust her advice and counsel explicitly, especially as I live abroad and rely on her to provide updates and management of my property.
Sophie · 2 November 2023
Agent replied · 15 June 2024
Dear Sophie, Thank you for taking the time to leave a lovely review regarding Sophie. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe team at Snellers, led by Phoebe Fossett, were excellent throughout the purchase of my property. I would highly recommend them.
James · 24 August 2024
Agent replied · 23 October 2024
Dear James, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleMy experience couldn’t have been better! I was impressed by the professionalism of Molly, she was so friendly and constantly keeping us in the loop, and had brilliant knowledge of the area! Such a smooth process and I couldn’t recommend more
Maya · 20 June 2023
Agent replied · 19 June 2024
Dear Maya, Thank you for taking the time to leave a wonderful 5 star Google review. Molly will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI rent my flat recently through this estate. They are actually managing the property I am renting. I am very happy by their service. I am in contact with Kieron and Molly, both of them professional, polite and willing to help!
Fotini · 20 June 2023
Agent replied · 19 June 2024
Dear Fontini, Thank you for your great 5 star review, and mentioning your experience with Kieron and Molly in our Snellers Twickenham office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleIt was my first experience with snellers after a friend reccomended the company and I am overwhelmed at not only the service they provided to me but the speed in which they let my property! My property Had been on the market for over a month with other agents yet it wasn't even on a week with snellers! A huge thankyou to everyone in the twickenham office!!
Adam · 21 June 2017
Agent replied · 19 June 2024
Dear Adam, Thank you very much for your lovely review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
TrustpilotCharlotte Nuggent
Charlotte is the best property manger we have ever had. She is able to make every rain cloud into rainbow with such elegance. Since the start of our tenancy with her it has been nothing but smooth sailing, I highly recommend Charlotte gets put up for a promotion.
Ash · 31 July 2019
★★★★★ 5/5
GoogleI used Snellers to let my flat in Twickenham. The service has been great from start to finish, with support from very knowledgable staff the whole way through from the initial meeting to discuss bringing the property to the lettings market to finding me a reliable tenant. Communication has been key to the smooth way that this has been handled. Thank you so much.
Maggi · 21 June 2019
Agent replied · 19 June 2024
Dear Maggi, We appreciate you taking the time to submit your review regarding the service you received from our Twickenham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
TrustpilotBella Murton
Bella Murton is my property manager. She is dealing with all issues quick and in very professional manners .She is very friendly and so far managed to sort problems which has not been dealt previously. I am very happy with Bella and her help is much appreciated
Kasia · 23 October 2019
★★★★★ 5/5
GoogleShe always had a warm smile and gave me plenty of reassurance when things were difficult. If I were to sell again I would go to phoebe and her team.
Christina · 20 February 2024
Agent replied · 19 June 2024
Dear Christina, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah, Customer Relations Team.
★★★★★ 4/5
TrustpilotHelpful team
Just completed a four-year tenancy with Snellers in Kingston, Lisa Henderson was our go-to person, she was a big help when the house roof needed repairs and the owners needed to be pushed a little. Always a pleasure to see her, all the best for the future.
C · 30 August 2019
★★★★★ 5/5
GoogleAn excellent experience end to end selling a house with Chelsea and Martin at Snellers in Twickenham. I have dealt with other estate agents in the area and they don’t meet the high bar set by Snellers. Highly recommend them!
Susan · 20 June 2023
Agent replied · 19 June 2024
Dear Susan, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Twickenham office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe bought our new house through Snellers Twickenham. We found them to be professional, efficient and very helpful. Would like to mention Tamara Ellwood and Martin English for keeping the deal bubbling along. Would highly recommend
James · 23 September 2023
Agent replied · 19 June 2024
Dear James, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotIsabella Murton
Snellers are a great company to deal with and whenever we have had to interact with Snellers Isabella has been our point of contact. Isabella is extremely friendly and polite but what really stands out Isabella gets things done. On point and always positive. Thank you!
Chadi · 14 November 2019
★★★★★ 5/5
TrustpilotHope@Snellers is fantastic
I couldn’t be happier with the service I have received from Hope and Snellers. The process was incredibly simple, especially as Hope helped with all the on boarding difficulties due to my previous (and utterly useless) letting agent. Thanks again Hope, I am really impressed by your professionalism and efficiency in making this completely painless.
Kraig · 26 August 2021
Agent replied · 15 June 2024
Dear Kraig. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMy wife and I would highly recommend Snellers, Twickenham. Lettings Consultant Zach Povey proved to be of tremendous help in finding us a suitable property to let in Staines Road. He was clear, professional, helpful and very proactive in all aspects right from the moment we have been in touch with him. Greatly impressed.PositiveResponsiveness, Professionalism
Vipin · 25 August 2021
Agent replied · 19 June 2024
Dear Vipin, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotI had a blast experience with the…
I had a blast experience with the Sneller team during the renting process. They are such an excellent team, so welcoming and friendly.I appreciate Matthew Ross's receptivity and support during the process.I will happily recommend Snellers Estate Agency.
Eugenia · 20 July 2023
Agent replied · 15 June 2024
Dear Eugenia, Thank you for taking the time to leave a wonderful 5 star Google review. Matthew will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
Googlesold my house recently with snellers twickenham. moving home is stressful and using an estate agent does relieve some of it. all went well and martin english at snellers was very helpful in making the sale less stressful. thanks.
LAlbert · 20 June 2023
Agent replied · 19 June 2024
Dear Albert, We are thrilled to hear that you are pleased with the service you have received from our Twickenham office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSnellers have successfully rented two properties for us and found great tenants for both of these. Molly and Kieron have assisted us over the past couple of years and I look forward to continuing our business in the future.
Carmen · 20 June 2023
Agent replied · 19 June 2024
Dear Carmen, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI recently sold my property via Snellers in Twickenham. The service received was professional with great attention to detail. Aliyah in particular was excellent.
Caroline · 10 August 2025
★★★★★ 5/5
GoogleI highly recommend Snellers Twickenham for professional approach and great customer service. Over 5-year period I dealt with number of their staff and was always impressed with their attentiveness and “can-do” attitude. The positive culture of the company comes from the top and they are very lucky to have Aaron Baxter and Phil Truss building and leading fantastic team of property experts.
Andrzej · 21 June 2019
Agent replied · 19 June 2024
Dear Andrzej, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotSuch a fantastic team
Such a fantastic team; Amy, Ayca, Gabriel and all team- through out from beginning to end- understanding the requirements, listening the needs and finally renting the place which they were very caring and supportive. They help me out with all my questions and they got me a really nice place. Thanks very much 🙏🏼
Murat · 16 September 2021
Agent replied · 15 June 2024
Dear Murat. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRecently acquired a flat in London through Snellers, with the help of Sam Walker,
The service, response time and action taken by this kind gentleman was above … More
Tyrese · 11 June 2025
★★★★★ 5/5
GoogleReally appreciate the team at Snellers Twickenham for all their help in finding my new apartment. Agnivesh in particular went above and beyond to answer all my questions throughout the process.
Irie · 22 December 2023
Agent replied · 19 June 2024
Dear Irie, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
