Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy thanks to the lettings team at Snellers, Kieron, Molly and Kena for finding as suitable tenants once again. I would very happily recommend their services to any landlord in the area based on their professionalism, enthusiasm and willingness to go the extra mile.
Miss · 20 June 2023
Agent replied · 19 June 2024
Dear Miss Bean, We greatly appreciate you putting aside the time to submit a review about our Twickenham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent dealings with Dan and his team at Snellers Twickenham. I will be back to deal with them again. Thanks very much.
James · 21 June 2017
Agent replied · 19 June 2024
Dear Mr Bagshoot, thank you very much for taking the time to leave your five star review. We wish you all the best for the future. Kind regards, Asma Chughtai, Customer Relations Manager
★★★★★ 5/5
TrustpilotLisa Henderson was excellent at…
Lisa Henderson was excellent at operating professional service. Whenever I needed to speak to her over the phone she was extremely helpful and polite. The Shnellers team has always had vibes of professionalism, whilst always being a happy place to visit. Can not wait to rent again with this fabulous team.
Kassiani · 8 August 2019
★★★★★ 4/5
TrustpilotProfessional service you can rely on
I appreciate Sophie's professional service and I am confident that my property is in good hands even though I live abroad. All issues are taken care of promptly and I am generally informed in a timely manner.
Michael · 12 December 2023
Agent replied · 15 June 2024
Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
TrustpilotI have found Lisa excellent
I have found Lisa excellent. She gets 5 stars from me. Helpful, responsive, knowledgeable and always cheerful and pleasant to deal with. Snellers would get the top rating overall if the service was a bit better from colleagues when Lisa is away. But I would definitely recommend them.Clare Kingston property owner
Clare · 28 July 2019
★★★★★ 5/5
TrustpilotExcellent Support from Sophie Sheppard
Sanaa · 9 May 2025
Agent replied · 31 May 2026
Dear Sanaa, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Priyanka
★★★★★ 4/5
GoogleHarry, Chelsea and Charlie have always been pleasant to work with and have been helpful in putting our place on the market and getting a sale. The process is still ongoing so we're they will be able to get us over the line before the end of the stamp duty holiday... If they do, I'll give them the extra star...
Filip · 20 June 2021
Agent replied · 19 June 2024
Dear Filip, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding
My first year as a landlord has been went realy well the snellers team are profesinal, and on the ball all of them,And thanks to sophie sheperd for her quick replyes sorting out anything that comes up.
David · 24 November 2023
Agent replied · 15 June 2024
Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe're about to move into our new (rental) property and the team at Snellers has been absolutely fantastic. We're not exactly textbook dream tenants (pets, self-employed/brand new job, and not even available to view any properties in person!) but the Twickenham branch has been stellar in helping us find a suitable place, so our search turned out to be nowhere near as difficult as we'd feared! Definitely recommend.
Bsteijl85 · 21 June 2018
Agent replied · 19 June 2024
Dear bsteijl85, We are delighted to read that our Twickenham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleKatie has provided such an amazing service and courtesy treatment to me.
She has been very kind, patient and amazingly helpful throughout this process and people like her are rare to find.
Keep up with the great work Katie and kudos to you!
Gaynor · 20 June 2023
Agent replied · 19 June 2024
Dear Gaynor, thank you for your lovely comments regarding Katie and taking the time to leave a 5 star review. We wish you all the best. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI met with Kena-Leigh Dunn today to view a property. She was very professional and informative about the property. She checked in with me just before the viewing as well and helped me understand the next steps. Great service from Snellers - Twickenham.
Erin · 20 June 2023
Agent replied · 19 June 2024
Dear Erin, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and Kena-Leigh will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleKieron has so much passion for his work, he was very helpful and professional all the way. He really worked hard in meeting the deadline he set.
Daniel · 12 June 2024
Agent replied · 24 August 2024
Dear Daniel, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotHouse sale by Snellers Teddington…
All the staff at Snellers Teddington were friendly, efficient, helpful and excellent communicators.
Mary · 23 February 2021
Agent replied · 15 June 2024
Dear Mary, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. I will pass on your comments to the team who will be thrilled to hear them. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleWe've just completed our second tenancy via Snellers and received clearly knowledgeable and helpful strategic advice from Richard and Courtney. Keiron (who also handled our previous letting) then beavered away to seek out the best potential tenants, had arranged viewings and then quickly and efficiently had all the checks and paperwork sorted, keeping us fully informed throughout. Very happy to recommend the service from the team.
Stephen · 21 June 2019
Agent replied · 19 June 2024
Dear Stephen, We are delighted to read that our Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleVery satisfied with the work they do. Received first class service from Kyle from finding properties, through arranging viewings and getting the contract sorted.
József · 25 July 2024
Agent replied · 24 August 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleRecently exchanged on a property through Snellers Twickenham. Charlie and the rest of the team have great. Super helpful throughout the process so far, keeping me up to date with progress and everything I need to do. Thanks for making a stressful process easier. Would definitely recommend to others and wouldn't hesitate to consider in the future.PositiveResponsiveness, Quality, Professionalism
Sarah · 20 June 2021
Agent replied · 19 June 2024
Dear Sarah, Thank you for taking the time to leave a review regarding your experience with Charlie in our Twickenham office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Kind regards Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotBella is a fantastic asset to Snellers
Bella is a fantastic asset to Snellers. I can go to her with any query, big or small and she totally puts my mind to rest. She always lets me know what's going on, if there are any issues or any changes to appointments. Keep up the great work.Michelle
Michelle · 11 September 2019
★★★★★ 5/5
GoogleWe are getting our house key today and we would like to express our gratitude to Martin English who made the journey easier thanks to his professionalism, the speed in response to all queries and his smile (tangible even through the phone)!
Flavio · 20 June 2023
Agent replied · 19 June 2024
Dear Flavio, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAs a first time landlord I have been indebted to Kieron and Molly for their general advice and guidance and have been particularly impressed with the way any matters arising have been dealt with promptly, fairly and with a minimum of fuss.
Simon · 20 June 2023
Agent replied · 19 June 2024
Dear Simon, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleVery pleased with agent Agnivesh who was friendly, attentive and helpful on keeping me informed on available properties. Very professional in his role.
Melanie · 3 August 2024
Agent replied · 24 August 2024
Dear Melanie, Thank you for your kind comments regarding Agnivesh and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotWe currently have a property rented &…
We currently have a property rented & managed with Snellers Twickenham and Sophie who looks after us is great. The service is good and at this early stage we have no complaints - long may this continue.
Peter · 24 October 2023
Agent replied · 15 June 2024
Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSnellers were fantastic from start to finish for us buying our first property. Harry in particular was so amazing and helped us massively with our extremely difficult solicitors. They have so much patience and are never too busy to help you. So so grateful and would definitely use again.PositiveResponsiveness, Quality, Professionalism, Value
Rebecca · 20 June 2022
Agent replied · 19 June 2024
Dear Rebecca, what a lovely review you have given regarding our Twickenham office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJessica and Codie have been really helpful with what is inevitably a stressful process - finding a new rental property. They have been straightforward, informative and responsive. I would definitely go directly to them if I was moving again.
Dara · 23 March 2025
★★★★★ 5/5
GoogleSam Is amazing!
Thank you so much for your help to find a property!!!
Des · 10 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
