Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePurchased ; rented and sold my property through Snellers Twickenham . Excellent service throuout and particularly Anna Harrison in letting and Charles Urwin in sales
G · 21 June 2018
Agent replied · 19 June 2024
Dear Pand, Thank you very much for your great review regarding our Snellers Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleI would like to send my special thanks and gratitude to Jessica for her help and continuous support throughout the process of Renting , Highly Recommend
Ankith · 23 September 2024
Agent replied · 23 October 2024
Dear Ankith, Thank you for your kind comments regarding Jessica and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah
★★★★★ 4/5
GoogleLoved having contact with Snellers - they have been on the ball throughout the duration of my search for a new rental home. They were able to offer me an appointment on the day of my choice and have accommodated my busy schedule with regards to viewing times.
I spoke with and met Cortney, who was really easy going and gave us all the essential information we needed and asked for.
Issy · 21 June 2019
Agent replied · 19 June 2024
Dear Issy, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotThe service we received from Snellers…
The service we received from Snellers has been nothing short of EXCELLENT. Robert and Marcus gave us their undivided help and attention in gathering the necessary paperwork etc... to secure our rented accommodation. They were on the case 24/7 and deal sealed within a week. We cannot wait to move in! Massive THANK YOU Snellers!!! Daniella and Claudia
Daniella · 1 June 2022
Agent replied · 15 June 2024
Dear Daniella, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotI have been renting my house through…
I have been renting my house through Snellers for many years. For the last couple of years I have corresponded with Sophie Sheppard on a number of occasions. She has always been extremely helpful and professional. Snellers is lucky to have her.
Elizabeth · 24 April 2025
★★★★★ 5/5
GoogleOutstanding service from Richard, Bella and Charlotte who took great care in ensuring the management of our rental property was carefully but swiftly transferred. Three highly professional individuals who have ensured that the property is kept in good order, fully compliant and generating timely rent, all allowing me to sleep soundly at night......at last! Best move I made and I couldn't recommend them and Snellers high;y enough.
M · 20 June 2020
Agent replied · 19 June 2024
Dear Min, Thank you for your kind words regarding our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
TrustpilotGreat customer service
Everytime I call the office there is Pfizer who is always willing to assist and give a ear to my feedback or challenges. Sophie who came around for property inspector was also kind and cooperative. You'll have great staff members
Sanfia · 24 November 2023
Agent replied · 15 June 2024
Dear Sanfia, Thank you for taking the time to leave us a review and for your kind comments regarding the team. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have been with Snellers for 2 years now and i can say they are very professinal estate agent
In particullar Sophie if i have any issues she always gets things done in a bet i higlly recomend them v
Teresa · 22 November 2023
Agent replied · 19 June 2024
Dear Teresa, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI’ve had a really good experience with Joshua as my letting agent. He had been so responsible to all my requests and questions and really patient as our searching took more than 6 weeks. I would strongly recommend working with this company and their kind agents.
Aghigh · 20 June 2023
Agent replied · 19 June 2024
Dear Aghigh, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFirst class service - Kieran has been great
Martin · 20 June 2022
Agent replied · 19 June 2024
Dear Martin, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Twickenham office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had no where to stay for university and a man called Agi, saved us. He helped us find a property and even booked a viewing the same day for us. He has been a really big help and I'm very thankful.
Josh · 23 September 2023
Agent replied · 19 June 2024
Dear Josh, Thank you for your 5* review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you
Just want to say “ Big Thank you “ to Kirstie Baker from Snellers Kingston Branch for all her help. She is very friendly, understanding and professional. Always really to help and she is on the top of everything. Thank you Kristie for everything you do for us. Best Regards Svetlana Stefanova
Svetlana · 17 November 2019
★★★★★ 5/5
TrustpilotGreat work Snellers
Great work Snellers, had a small plumbing problem Shaun in the maintenance team was straight on it, and got the issue sorted with no problems very good service All other departments too always been happy to help, would recommend.
Jon · 4 December 2023
Agent replied · 15 June 2024
Dear Jon, Thank you for taking the time to leave a wonderful 5* review. Shaun will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI currently let my flat out through the team in twickenham - great support from everyone especially Charlotte!
James · 20 June 2020
Agent replied · 19 June 2024
Dear James, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI highly recommend Snellers Twickenham especially Chelsea McCabe, she was most helpful and very friendly to work with.
Juliette · 20 June 2020
Agent replied · 19 June 2024
Dear Juliette, We greatly appreciate you putting aside the time to submit a review about our Twickenham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleDealt with Kieron melly. Very informative and helpful. Everything ran very smoothly. And very happy him and company.
Tony · 20 June 2020
Agent replied · 19 June 2024
Dear Tony, Thank you for taking the time to write a review about the great service you received from our Twickenham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery smooth sailing throughout the process and always felt like a priority. Big thanks to Jaye Meredith for all your help :)
Ben · 21 June 2018
Agent replied · 19 June 2024
Dear Ben, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleVery helpful during the letting of my property and especially at the end of the tenancy - Anna Harrington was very supportive!
Steve · 21 June 2018
Agent replied · 19 June 2024
Dear Steve, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleAbsolutely peace of mind communication almost instantly got really great professional tenants in within two weeks of going on market,
Been with outer agents in past
Snellers and there dedicated team out class them on all fronts
If I could give more stars i would.
David · 20 June 2023
Agent replied · 19 June 2024
Dear David Wilkie, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Twickenham office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GooglePhoebe at Snellers has been amazing. From the first contact, and throughout the entire process of having my offer accepted, she has communicated brilliantly and made me feel at ease in what can be a very stressful time. She has made my dream a reality.
Kelly · 20 June 2023
Agent replied · 19 June 2024
Dear Kelly, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotSERIOUS customer focus
I've been an utterly satisfied Snellers customer for... 11 years now. Lisa Henderson and the Snellers team just get it right every time. Proactive, consistently good comms - I really feel like my property is 'fully managed' in every possible way while I reside overseas. I highly recommend Lisa and the team!
Marius · 1 August 2019
★★★★★ 5/5
GoogleAmazing service! Thank you so much.
Viviana · 16 March 2026
★★★★★ 5/5
TrustpilotShaun Brayshaw
I've been using Snellers for many years to manage my rented property and Shaun makes things easy with fantastic communication, letting me know of any issues and what options I have. It's communication that's key and Shaun exceeds expectations.
Customer · 9 November 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave a lovely review regarding Shaun. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotIsabella Murton
Bella Murton ensures the rental process runs very efficiently and is always hugely responsive and on the ball about all matters. She’s extremely helpful and keeps communication consistent. Also which is much appreciated are her quick replies and she jumps into action. Thank you Isabella, I always enjoy liasing with yourself.
Tammy · 5 November 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
