Snellers Twickenham reviews

★★★★★ 5/5

Google

We had an excellent experience with Snellers Twickenham helping us to sell our house. From valuation through to viewings, feedback and final sale everything went smoothly and was as stress free as it could have been. We would recommend Kris and team to anyone looking to sell their property.

Charlotte · 24 August 2023

★★★★★ 5/5

Trustpilot

5 stars deserved!

My experience with Sellers Estate Management has been amazing. Holly is always there when you have issues with the property, replying quickly to my emails and calls with a very positive attitude, taking care that things are getting fixed quickly and smoothly. Thanks Holly, 5 stars deserved!

EL · 11 October 2023

★★★★★ 5/5

Trustpilot

Sophie Shepard is amazing

Sophie Shepard is amazing, courteous, on time. She gets it done quickly.

Martin · 15 May 2025

★★★★★ 5/5

Google

My experience here has been wonderful so far. The agents communicate really well with me, they make every procedure easy. An agent named Kena Leigh has been the most helpful. she fulfilled her duties very effectively and im sure any procedures in the future will be dealt with great help also

Seerat · 20 June 2023

★★★★★ 5/5

Google

I can't recommend Kieron, Hannah and Nikki enough. They have been excellent partners from start to finish and always keeping me updated and advocating on my behalf. They have moved quicker than anyone else I have worked with thus far, I'm very grateful for their help!

Ali · 23 October 2023

★★★★★ 5/5

Google

Having recently had a difficult purchase through another local agent fall through due to lack of communication, dealing with Jaye Meredith has been a breath of fresh air from the moment my offer was agreed! Nothing has been too much trouble, she has always got back to me in a timely manor and when she’s been out of the office on viewings, her colleagues James, Jamie, Charles and Sonia have all been very helpful!

Megan · 21 June 2019

★★★★★ 5/5

Trustpilot

Review - Snellers Teddington

Zara Choudhry has been exceptional in helping us with getting our contract amended while helping clarifying any questions that we had in terms of deposits and next steps.She’s knowledgable, patient and really keen to understand your needs first.

Samratjit · 9 April 2024

★★★★★ 1/5

Google

Shocked and quite frankly disgusted by this estate agent in Twickenham. Have heard some awful things about breaching contracts and showing no care or consideration, not even a proper attempt to right their wrongs. Royally stitched up by them when everything was almost set for move date, would never recommend. Heartless and cruel to treat people with such callousness.

Vienna · 16 March 2026

★★★★★ 5/5

Google

Mr Agnivesh was very helpful during my search for property. He was able to suggest the best options for me and was very resourceful. Communicated very well at all times and was available to answer any queries . I would definitely recommend him. Thanks Agnivesh !

Lubna · 23 September 2023

★★★★★ 5/5

Trustpilot

Many thanks, Zara Choudhry.

Zara Choudhry is a very good tenancy management officer. She has been friendly, professional and responsible.She has resolved my tenancy issue quickly and effectively. I am grateful for her help. I hope everything goes well with her.

Carolyn · 10 April 2024

★★★★★ 5/5

Trustpilot

Bethany review

Bethany has been the property manager for my property during the last year. During this time she has dealt very capably with all issues arising in a timely and professional manner. I am confident that the property is in good hands under Bethany's responsibility.Bob Henry

Bob · 12 October 2023

★★★★★ 5/5

Google

Charlie is amazing in getting the things done with outstanding ability to achieve win-win position for both parties. As a first time buyer I was given with the best possible view and clarifications on the property providing great advise on solicitor to address my needs. His guidence through out the process gave me absolute confidence in completing the process successfully. Great job Charlie!PositiveResponsiveness, Quality, Professionalism

Maxim · 25 August 2021

★★★★★ 5/5

Google

Rented a flat through Snellers for the past three years and the whole process was smooth from the moment we started looking for a property to the moment we handed back the keys. A really outstanding team. Thank you Anna Harrison (and the whole Snellers team) for your help! All very good professionals, responsive and overall a pleasure to work with. Can't recommend enough.PositiveResponsiveness, Professionalism

George · 25 August 2021

★★★★★ 5/5

Trustpilot

Snellers lettings were fantastic to work with

Snellers were fantastic to work with. They kept us posted with available properties to let as soon as they came on the market and we were able to find a fantastic rental which we love. Amy, Ayca and Lucy were all brilliant throughout the process - thank you for all your help. Highly recommend and will certainly look to use again next time we move.

Polly · 16 August 2021

★★★★★ 5/5

Google

Snellers have been absolutely top drawer for us in our move. We put a lot of trust in them and they have delivered, with a tenacious selling approach, excellent communication and clear understanding of what we wanted to achieve, which has got the result we wanted. They’re a highly professional outfit who go the extra mile. Highly recommended.

Phil · 16 March 2026

★★★★★ 5/5

Google

Working in the industry I appreciate any property sale can have its ups downs and fair share of disappointments along the way. Snellers managed this process very well for us under challenging and at times precarious conditions. In particular Charlie stuck to the task in exemplary fashion displaying the type dogged professionalism that I can only applaud and as such would highly recommend.PositiveResponsiveness, Quality, Professionalism

Shaun · 20 June 2021

★★★★★ 5/5

Google

They say that selling your house can be one of the most stressful times in your life. Fortunately for us we picked the right company to sell our property and had a buyer very quickly indeed. I would like to thank Chelsea McCabe and Sophie Richardson and the team for all their hard work, professionalism and help during this time. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value

Pauline · 20 June 2021

★★★★★ 5/5

Trustpilot

Over 10 years of experience letting our…

Over 10 years of experience letting our properry we have had a mixed bag with the letting agent side of Snellers. Over the years we have had at times, a very poor service, which seems to be very dependent on the person who is managing your property and of course the tenant in the property also.But over the last 2 years I am very happy to give the 5* to Sophie Sheppard who listened to my concerns and managed to rectify many issues within a very reasonable timescale when she took over managing the letting of my property.We are now selling the property with Snellers and Sophie continues to provide the information we need to provide to the buyer, eg safety certificates and she ensures they remain up to date so we comply with the regulations associated with letting a property.

Rosena · 11 June 2024

★★★★★ 5/5

Google

We had an amazing experience with Snellers especially Nikki and other staff as well. The customer service was outstanding and we are so pleased that they went above and beyond to help us to find a new Home. Thank you Snellers and Team.

Tania · 23 October 2023

★★★★★ 5/5

Trustpilot

Best Letting Estate Agents

I could not have wished for a better estate agent. They were helpful, thoughtful and extremely efficient. Everything was handled with care and consideration especially as I am elderly.I want to particularly thank Marcos Arellano and Rob, The Branch Manager at the St Margarets branch. Thank you so much and I look forward to renting the property you found me.

Leonardo · 11 March 2022

★★★★★ 5/5

Trustpilot

Review

I have been working with Snellers to manager property for over 10 years. Kelly Baldwin runs a very professional team and I would recommend Snellers to other landlords.

Paul · 19 February 2026

★★★★★ 1/5

Trustpilot

Would not recommend you ever engage with them

They arranged viewing without permission. Failed to respond to requests to withdraw marketing despite contract ended. Asked for keys back. Told to collect and bring ID. Cowboys.

Timothy · 26 February 2026

★★★★★ 5/5

Trustpilot

Landlord review

I’ve been using Snellers to manage my flat for a few years now. They’ve done a good job looking after my tenants, kept me informed of relevant issues and kept in regular contact. I’d like to thank Josh Moody for his diligence.

Mary · 4 November 2023

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID

AVOID AVOID AVOID. Use of gas lighting techniques like ringing 7 times in a row changing the storey each time. Lied about things being renovated before we moved in at the viewing and lied about the landlord using the garage for his own storage. All of this after we signed the tenancy agreement. I have been renting for the last 25 years and this was one of the worst experiences I have had with estate agents.

Harvey · 7 August 2024