Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from the Twickenham team throughout. We were with another agent when the lockdown happened and our chain collapsed. I spoke with Branch Manager Claire, about how Dexters could help, and she couldnt have been more helpful. They immediately got me started again, worked on some interim pictures and virtual viewings, and had visits lined up immediately. We quickly go an offer, and managed to save our chain and get our dream house. Attentive throughout Claire and team pushed hard to get the exchange done in quick time, and kept me constantly appraised of the latest, liaising with solicitors and other agents. 5 star rating for the team, with particular mentions to Claire, Kris and Lesley.
Chris · 3 August 2020
Agent replied
Dear Chris, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile, I will make sure to pass your comments on to Claire and the team. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleDexters Twickenham helped myself and a friend find our flat to rent. Rhys was on hand to answer any questions I had, making the process very easy. He always kept us up to date with what was going on and was very friendly and professional throughout! Moving can be a stressful time but I have been put at ease due to Dexters so thank you! I would definitely ask for their help again when moving!
Lisa · 25 August 2021
Agent replied
Dear Lisa, Thank you so much for the fantastic feedback, the team at Twickenham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRhys is the best estate agent I have ever work across. He’s done a marvellous job, finding the place I was dreaming about. The flat I currently live in is ticking all the boxes. Rhys is very dedicated and most importantly listen, what are customers need. What we are looking for. I couldn’t be more happier. Strongly recommend him to anyone who’s looking for a place to rent.
Thank you Rhys!
Marzena · 25 March 2022
Agent replied · 30 December 2023
Dear Marzena. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleThank you so much Rhys and teams for view us beutiful house it abit highter our budgeted but we very happy with this place, location, Landlord and neighbourhoods. You guys do things very fast and keep your promised for what to dos for us. We found this house and moved in after 2 weeks. Rhys very friendly and strong in conviction and stick on his company policy. We went to mnay agentcy but Dexter is the best for us. You guys a PRO!! Continue to do good will go go!!
Sarisa · 25 March 2020
Agent replied
Dear Sarisa, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleIt was a great pleasure to cooperate with Scarlet Dace to find a new property to rent. We didn't have a lot of time to find a new place for us and our dog. Scarlet was helpful, friendly and focused on our goal. At every stage, she helped us with this stressful and tedious work. Scarlet sent us great and accurate offers. Then she helped us with all the formal documents. In the end, Scarlet supported us with last formalities. And finally, we moved into the new property exactly at the day, for which we asked before. Thank you for the fantastic service.
Radek · 25 March 2020
Agent replied
Dear Radek, We are really pleased to read your positive review regarding the service from our Twickenham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleScarlet Dace at Dexters Twickenham was very helpful, we were searching for a rental property at a stressful time due to a family bereavement. She really went the extra mile to help us find a place. We had quite specific requirements as we have a baby, and Scarlet was able to recommend properties that fitted our requirements. She did not pressurise us to view houses outside our budget or properties that would not work for our family - unlike some other estate agents we used! We would definitely recommend Dexters Twickenham.
Sara · 25 March 2020
Agent replied · 30 December 2023
Dear Sara, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have been over the moon with the service I have received from Dexter's Twickenham regarding my move. Rhys in particular and also Rob have been extremely helpful and quick to respond to queries. Definitely would recommend Dexter's to anyone looking to move.
Edit: I would also like to mention Tallulah Keating who has been so helpful since I moved into my flat recently. All of my queries have been answered within the hour in a friendly manner. I feel like any issues that I have will be taken seriously and the standard of assistance I have received from Tallulah is far better than any I have received from previous Estate Agents.
Carys · 25 March 2020
Agent replied
Dear Carys, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI recently embarked on the daunting journey of getting on to the property ladder as a first time buyer. I tried numerous agents in the Twickenham area before coming across Dexters, just as I was about to give up. Jamie and his team have been accommodating from the very start and changed my view on the estate agency industry. They were very professional and their attention to detail was second to none. I have now moved into my new 1 bedroom flat and couldn't be happier, I would recommend the Dexters team in Twickenham to anyone.
A · 25 March 2020
Agent replied
Dear Andrew, We greatly appreciate you putting aside the time to submit a review about our Twickenham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexters are proactive in getting your property marketed the right way, realistic price valuation, serious potential buyers and giving you detailed feedback after each visit. They have a catch up every 2/3 weeks to advise you in order to get the outcome you are expecting from the sale of your property. They are always available to discuss any issue you may have and will act promptly to resolve the problem. I had marketed my property with another estate agents but without any results and very bad customer service. I wish I had gone with Dexters in the first place. Thank you to Jamie, Maisy, Claire and lastly Lesley who did an amazing job helping me exchange on the scheduled date. Her understanding and compassion were greatly appreciated!
Farida · 25 March 2020
Agent replied · 30 December 2023
Dear Farida, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe have had a brilliant experience with Dexters and in particular Rhys whom has been an incredible help and a great source of guidance throughout the entire process.
I know I speak for myself and my girlfriend when I say that he throughout the process listened to our concerns and was proactive in coming up with solutions which suited us all the way through.
The whole exercise with Rhys and Dexters has been seamless and I couldn't recommend him or Dexters more.
Barnaby · 25 March 2020
Agent replied
Dear Barnaby, We are delighted that you took the time to leave such a fantastic review which the Twickenham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe were very impressed with the service we received from Dexters Twickenham during the sale of our house. Kris, Claire and others were utterly reliable and professional in terms of organising viewings and giving us regular helpful feedback. They worked hard to ensure that as many people as possible viewed the property. Once we had accepted an offer Lesley kept us well-informed and was tireless in communicating with all the parties involved to push the process forward to exchange and completion.
Kathryn · 25 March 2020
Agent replied
Dear Kathryn, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have recently sold my beloved family home in Strawberry Hill with Dexters. Having lived there for over 20 years it was a very big decision for us and wanted to choose the best agent we felt we could trust and to place one of our biggest assets with. The sales team extensively marketed my home and achieved us a fantastic price. I am thoroughly pleased with their service and made what could have been a very stressful process, very stress free. I will always recommend Jamie, Claire and their team.
Emily · 25 March 2020
Agent replied
Dear Emily, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from start to finish with Dexters. They have exceeded expectations and are consistently professional, friendly and full of integrity. They have always found me the perfect tenants and handled transitions efficiently. They are always reliable and very fair compared to other agencies and a big thank you to Harriet! I would highly recommend them!
Ali · 25 August 2023
Agent replied · 30 December 2023
Dear Ali, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Twickenham office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleCharlie Evans was absolutely outstanding in helping us with our home search. Charlie went over and above in providing insight, information and recommendations and we would like to express our sincere thanks and gratitude.
L · 27 October 2024
Agent replied · 10 November 2024
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleIt has been our second, extremely successful experience with finding a new house with Detxers Twickenham. We consider ourselves so lucky to have been assisted this time by Robert Curtis, who carefully listened and cared for our needs from the very beginning. Rob really went the extra mile not only to find the perfect place for our family, but also to accommodate our - many - needs particularly time and location wise. Providing excellent customer service and communication, Rob made the process for us very easy. The feeling was to really being in good hands from the beginning to the end, providing clear explanations and plenty of choices. We highly recommend the service from the whole team at Dexters Twickenham as the staff is very friendly, attentive and extremely professional.
A · 22 January 2020
Agent replied
Dear Luigi, Thank you for taking the time to write a review about the great service you received from our Twickenham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleScarlet Dace at Dexters Twickenham was very helpful, we were searching for a rental property at a stressful time due to a family bereavement. She really went the extra mile to help us find a place. We had quite specific requirements as we have a baby, and Scarlet was able to recommend properties that fitted our requirements. She did not pressurise us to view houses outside our budget or properties that would not work for our family - unlike some other estate agents we used! We would definitely recommend Dexters Twickenham.
A · 22 January 2020
Agent replied
Dear Sara, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexters are proactive in getting your property marketed the right way, realistic price valuation, serious potential buyers and giving you detailed feedback after each visit. They have a catch up every 2/3 weeks to advise you in order to get the outcome you are expecting from the sale of your property. They are always available to discuss any issue you may have and will act promptly to resolve the problem. I had marketed my property with another estate agents but without any results and very bad customer service. I wish I had gone with Dexters in the first place. Thank you to Jamie, Maisy, Claire and lastly Lesley who did an amazing job helping me exchange on the scheduled date. Her understanding and compassion were greatly appreciated!
A · 22 January 2020
Agent replied
Dear Farida, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHad a swift and amazing experience with Chloe, she was able to find an amazing flat that suited all my requirements. Such an amazing, supportive agent!
Zeenat · 22 May 2026
Agent replied · 22 August 2026
Dear Zeenat, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleWe had to move quite quickly due to our current landlords selling up. The team at Dexters were very helpful with our flat hunt.
On finding somewhere and having only two weeks to move up (our choice) the team made everything so smoothly and quickly. Rhys espeically was fantastic with communicating and explaining what needed to be done when.
Moving is stressful yet Dexters helped this be as calm and easy as possible.
Amy · 25 August 2021
Agent replied · 30 December 2023
Dear Amy, Thank you for your kind words regarding our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI have rented with various agencies over the past few years and I can honestly say the Dexters team were lovely to rent with, supporting and very helpful. I would like to give a special mention to Delphine, she is an asset to the company! She is an extremely professional property manager and has never dropped the ball. She is the first to get back to you with issues and her communication has been truly great. She has made the whole experience better and we are grateful for her compassion and understanding of all situations. She is a key part to the Twickenham team and her work reflects this.
Beth · 26 August 2019
Agent replied
Dear Beth, We are really pleased to read your positive review regarding the service from our Twickenham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexters is a great estate agency and its a pleasure to work with Ellie from the Twickenham branch. From the day that we first met Ellie, she's been excellent with finding the right properties that match our requirements. Ellie has always thought of us and remembered exactly what we look for. The company as a whole is very easy to deal with, understanding and genuine. I'm really glad to have found properties through Dexters and look forward to building our commercial relationship in the coming years.
In addition, when Ellie is away from the office, her colleagues (Rhys and Rob) are very helpful and echo the same positive attitude.
I'd strongly recommend using Dexters Twickenham for all your property requirements.
**February 2019 - update**
Since Ellie departed, Rhys and Rob have been nothing but amazing to deal with. They're the face of a great branch and are always quick to help. Without contacts like Rhys and Rob, we wouldn't have been able to grow the way we have.
Daniel · 29 July 2019
Agent replied
Dear Daniel, We are delighted to read that our Twickenham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleAmazing experience with Rob and the team at Dexters. I have rented a few times in the past and it's not been as smooth as this. They are quick at responding, they use great software to make signing of contracts easy, they let you go to other Dexters office to show passports (which is a great help when you don't live in the area) and in general make you feel excited about moving into a new place. Thanks!
Michael · 25 March 2020
Agent replied
Dear Michael, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI sold my late father’s house with Dexters and was really impressed with them. I received excellent service from the staff at their Twickenham office, they worked hard to get lots of viewings and I always received regular updates and …
Sophie · 13 January 2026
Agent replied · 13 April 2026
Dear Sophie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleDexter’s was so helpful when we were looking to rent (particularly Scarlet Dace)- they were constantly looking for properties for us during our search and unlike many other companies not bombarding you with useless properties, they only sent us what was within our search criteria. After we found the property for us Scarlet was even more helpful, speedy responses to any questions we had, letting us in the property before contracts were signed to measure up and keeping us informed on any changes/what the landlord wanted. She made of first experience of renting enjoyable and stress free. We cannot thank her enough!!
Millie · 26 March 2019
Agent replied
Dear Millie, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.