Trusted Agent profile · Twickenham, Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,535 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

Part of Dexters, see every office.

Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,535 reviews on 1 platform, including 1,535 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

1,535

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

This is the first time I have rented from Dexters and I found the agents highly professional and friendly. In particular, Scarlet was helpful with all my queries and was there to ensure the whole process was carried out efficiently and smoothly. She was welcoming and professional throughout, always responding to emails and queries promptly. Thankyou to Scarlet and all the team at Dexters Twickenham for helping me to secure a wonderful place to rent!

S · 25 March 2020

Agent replied

I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Dexters Twickenham were amazing at managing both the sale of our property, and the purchase of a new property. Nina in particular managed the process extremely well, and kept us informed at every step of the way. Ellie, Emily and Barry were also great throughout the whole process. Would highly recommend Dexters and we would definitely use them again. Doug and Meg

Douglas · 25 August 2022

Agent replied · 30 December 2023

Dear Doug & Meg, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Twickenham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had to move quite quickly due to our current landlords selling up. The team at Dexters were very helpful with our flat hunt. On finding somewhere and having only two weeks to move up (our choice) the team made everything so smoothly and quickly. Rhys espeically was fantastic with communicating and explaining what needed to be done when. Moving is stressful yet Dexters helped this be as calm and easy as possible.

Amy · 24 September 2020

Agent replied

Dear Amy, Thank you for your kind words regarding our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I rented a property through Dexters and I am really satisfied with overall service of Dexters in Twickenham. They have been wonderful in helping me renting my flat and getting all the documentation ready. I am also very impressed how Property Manager, Delphine managed to understand my needs and offered proactive solutions in short notice. Her productive, positive and professional attitude helped me a lot in the process. I would highly recommend Dexters. Thank you Delphine!

Diba · 26 August 2019

Agent replied · 24 March 2024

Dear Diba, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Tom Ridgeway is an exemplary estate agent, who manages and deals with well under any circumstances. He also went far and beyond to support people depire the situation is less than ideal, which is rare in this fast moving profession. Would highly recommend him.

Yuru · 27 January 2024

Agent replied · 24 August 2024

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tom. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

5/5

Google

Superb experience with this branch and especially Alfie who really understood what I was looking for, kept me informed of what was coming available and then guided smoothly through the whole process. Thank you!

Nick · 3 August 2024

Agent replied · 24 August 2024

Dear Nick, Thank you for your kind comments regarding Alfie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Tom Ridgeway is an exemplary estate agent, who manages and deals with well under any circumstances. He also went far and beyond to support people depire the situation is less than ideal, which is rare in this fast moving profession. Would highly recommend him.

Y · 24 January 2024

Agent replied · 24 March 2024

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tom. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

5/5

Google

I had an excellent experience with this real estate agent. Their professionalism and knowledge made the entire process smooth. They were responsive, attentive, and negotiated effectively. I highly recommend their services for anyone seeking a reliable and efficient real estate partner. Tom was excellent

Mike · 24 January 2024

Agent replied · 24 March 2024

Dear Mike, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Twickenham office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma , Customer Relations Team.

5/5

Google

I used dexters, really happy with a level of communication and I have dealt with Tom .he is excellent try very hard to find me a property that I wanted definitely highly recommended and make sure ask for Tom

Sami · 26 April 2024

Agent replied · 24 August 2024

Dear Sami, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I have been so impressed with everyone at Dexter’s in Twickenham. They are alway quick to respond, patient and professional. Special mention to Alfie who is handling my next move and has been at star! Super helpful, understanding, friendly and a sense of humour ! Thank you

Jessica · 31 October 2023

Agent replied · 30 December 2023

Dear Jessica , Thank you for taking the time to leave a lovely review regarding Alfie. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Janine Is superb, superwomen, Excellent wanna give more than 5 stars. I am in the process of buying the flat but because of some legal issue it looks impossible, than Janine made the things work, it was Dead end, i lost the hope, but I don’t how she made the things work. Thanks alot Janine.

Adnan · 25 March 2023

Agent replied · 30 December 2023

Dear Adnan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

George is fantastic. In every dealing I have had with him he is professional, knowledgeable, kept me informed at all times and no question raised was too much trouble for him to answer. He has followed up with me on every occasion in a timely manner. He has put a lot of time and effort into helping me with my property search and I would highly recommend him to others.

Christine · 25 March 2021

Agent replied

Dear Christine, I was delighted to read your comments in relation to George and our Twickenham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Unfortunately I didn’t find a property through Kerri Ann at Dexters Twickenham but it was a professional service throughout - Kerri had an extremely articulate approach and sufficiently answered any queries I had, Kerri was nimble, dynamic, intelligent and arguably the best lettings agent I had ever had the pleasure of making acquaintance with. I will now no longer approach any other lettings agent than Dexter’s and more specifically Kerri her-self. I strongly recommend Kerri’s service.

A · 22 January 2019

Agent replied

Dear William, We appreciate you taking the time to submit your review regarding the service you received from our Twickenham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

We recently let our property through Dexters in Twickenham. We are new to the rental market and from our initial meeting with Harriet Fox, we were impressed with her expertise and enthusiasm. Harriet contacted us regularly, and was always available to guide us through the process and make it as stress free as possible. Harriet, Sonia and the team provided an excellent service, and our property was let within a month! I would be happy to recommend them.

Alison · 26 March 2017

Agent replied

Dear Alison, I wanted to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

We just bought our first property through Dexters, Twickenham. Everyone, in particular Anastasia, was incredibly helpful and quick in answering any enquiries or issues we had, making a stressful experience much easier. Thanks very much!

Mark · 25 June 2024

Agent replied · 24 August 2024

Dear Mark, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

It was really easy getting property with them.. Especially with the help of Callum. He's been really sweet and helpful.

Laxmi · 22 May 2026

Agent replied · 22 August 2026

Dear Laxmi, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Rhys at Dexters Twickenham has been amazingly helpful and efficient at helping us find our perfect home for our growing family! As a family we have rented a few different properties with different agents but this was by far the speediest process! The frequent communication and keeping us up to date was amazing customer service from Rhys. We cannot wait to move in to our new home. Thank you!

Lauren · 25 March 2021

Agent replied

Dear Lauren, Thank you for your great review regarding our Twickenham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Having had Alfie as our estate agent we couldn’t be happier. Alfie kept us informed the entire time and got everything completed for us in record time. His friendly manner made the process a breeze and I would definitely recommend the agency.

Alan · 24 January 2024

Agent replied · 24 March 2024

Dear Alan, Thank you for taking the time to leave a lovely review regarding Alfie. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A massive thank you to the Dexters Twickenham team for helping myself and a friend secure a flat with minimal amounts of stress! Eloisa has been extremely professional, prompt, and friendly throughout. We had a super short turnaround time to get all the paperwork done before the start of tenancy and couldn't have managed without her.

Annabelle · 30 December 2022

Agent replied · 30 December 2023

Dear Annabelle, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Eloisa, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Fantastic service, we are new to the country and area as we only moved to UK serveral months ago and try to find a plance in Twickenham for my daughter's secondary school, Alfie from Dexters helped us to find a lovly flat in short time, apart from this, he also helped us with reference check and so on. In the whole time, he always tried his best to find a best and suitable solution on our case. We wereso lucky to have him working on our case, without his help, we dont think we can settle down in Twickenham.

Xizhuang · 25 July 2024

Agent replied · 24 August 2024

Dear Xizhuang , Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

4/5

Google

Second time that I found a flat to rent through them. They were always responsive and professional especially Rhys and Chris. However, I would have given a 5 star if during the move in date we were given the keys at the property rather than driving all the way to their office to get the keys. Still happy with the place though.

Shalimar · 25 March 2022

Agent replied · 30 December 2023

Dear Shalimar, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I had a great experience renting with Dexters in Twickenham. The entire team were incredibly professional and responsive throughout the process. I wouldn’t hesitate to recommend them! Thank you again :)

Kimmie · 13 February 2026

Agent replied · 13 April 2026

Dear Kimmie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Have no hesitation in recommending the team at Dexters Twickenham, they helped me with renting my property and eventually assisted with the sale, in particular Nina was extremely helpful with the after sales process keeping all parts of the chain well informed. Great Work Dexters Twickenham.

Thomas · 1 October 2023

Agent replied · 30 December 2023

Dear Thomas, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The service we received from Dexters Twickenham has been excellent - I can't fault it! Scarlet Dace has been amazing, helping us with every small question we had about the process, and accommodating our viewing times without hesitation. It's been a really easy and smooth process moving from one rented flat to another, which we had not expected. We would recommend Dexters, and Scarlet's helpful service to anyone looking to move. Thank you!

Chloe · 29 July 2019

Agent replied

Dear Chloe, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Questions about Dexters Twickenham

How many reviews does Dexters Twickenham have?

Dexters's Twickenham office has 1,535 reviews across 1 platform: 1,535 on Google.

What is Dexters Twickenham's rating?

Dexters Twickenham is rated 4.9 out of 5 across all 1,535 reviews, and 4.9 out of 5 on Google from 1,535 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Where is Dexters's Twickenham office?

Dexters Twickenham, 84 Heath Road, Twickenham, Surrey, TW1 4BW.

The Trusted Agent

Is this your office? Claim your page.