Trusted Agent profile Β· Twickenham, Surrey

Dexters Twickenham reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,535 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

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Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,535 reviews on 1 platform, including 1,535 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,535

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

Nitesh Gurung was extremely helpful and really patient with us. He helped us find the best property we could’ve and it was almost immediately after signing up. He’s really professional and helped us go through the process quite quickly and smoothly.

Acchuta Β· 29 October 2023

Agent replied Β· 30 December 2023

Dear Acchuta, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Twickenham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The lettings team at Dexters Twickenham were extremely helpful in finding a new tenant for my property. Taylor especially has kept me up to date throughout, worked efficiently to secure a tenant and has always been very polite and helpful when speaking with me. Couldnt recommend the Dexters Twickenham team enough.

Chloe Β· 30 December 2022

Agent replied Β· 30 December 2023

Dear Chloe, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Alfie Brown at Dexters Twickenham was a great help to me when looking for a flat to rent,a very efficient and knowledgeable young man, made the whole thing stress free,was positive throughout and all his staff were very helpful on the phone.I am very grateful and very impressed

Barbara Β· 4 April 2023

Agent replied Β· 30 December 2023

Dear Barbara, Thank you for your kind comments regarding Alfie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have used Dexters Twickenham to manage the letting of a house over the last two years. They have guided me through the whole process so I don't need to get involved in the day-to-day management. They found and screened the original tenant, and have now found a new tenant after the original tenant moved on. They bank the rent, deal with repairs and provide me with a report for tax purposes. The staff deal with my enquiries quickly. It's an efficient and hassle-free service.

Mike Β· 26 April 2024

Agent replied Β· 24 August 2024

Dear Mike, Thank you for your kind comments regarding the Twickenham team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

My partner and I have been communicating with George from the Twickenham branch at Dexters. Despite not securing the property we desperately wanted, our experience with George has been nothing but pleasant. He has been very efficient in conducting property searches for us, only sending us properties that meet our exact criteria - something we wish all agents would do! We hope to continue dealing with George.

Elise Β· 9 March 2020

Agent replied

Dear Elise, Thank you for taking the time in providing such lovely comments about George in our Twickenham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Easily the best estate agents I have ever had to deal with. I managed to rent an amazing apartment in 3 days, while being abroad. The Whole process was done online ain just 3 days. I worked with Taylor, and he is an amazing agent. Responded and recorded fresh videos for me the same day I sent my request. Thank you very much!

Juris Β· 6 April 2021

Agent replied

Dear Juris, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

I have been very impressed with Dexters, and in particular Taylor, who always responded promptly, politely and most importantly knowledgably to my queries. He worked really hard and very quickly to let me property but made sure that it was the right tenant for the right flat. Nothing was too much trouble.PositiveResponsiveness, Quality, Professionalism

Judith Β· 25 August 2022

Agent replied Β· 30 December 2023

Dear Judith, thank you for taking the time to leave a 5* review for Taylor in our Twickenham office. We really appreciate you taking the time to leave us a review. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Alfie was professional, responsive and honest. A pleasure to communicate with during a challenging house hunt. I am thankful he helped me to find the solution to my search for a new rental in Twickenham.

Martha Β· 23 February 2024

Agent replied Β· 24 March 2024

Dear Martha, Thank you for your kind comments regarding Alfie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.

5/5

Google

Dexters in Twickenham looked after me like an egg through the whole selling and buying process. They are very responsive to emails and calls and totally unflappable. A special mention to Elly who is always smiling! Also to Clare Sheffield who made extra sure that my cat was safe during viewings. I’ll definitely use them again. Thanks girls and boys. 🐈PositiveResponsiveness

Katrina Β· 25 August 2021

Agent replied

Dear Katrina, Thank you so much for the fantastic feedback, the team at Twickenham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

It was the 1st time to use Dexters and it was a very pleasant experience. Rob Curtis was extremely helpful and very promptly helped us find a property of interest and secured a viewing. He has very energetic, informative and professional although we were his last appointment for the day and it was a bit late. I would highly recommend Rob!

Maria Β· 25 August 2021

Agent replied

Dear Maria, Thank you for taking the time in providing such lovely comments about Rob in our Twickenham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Our experience with Dexters was great. Our Lettings Agent George has helped us to find the right property. He was very professional, efficient, friendly and delivered great service. George was well informed, responsive, extremely helpful, provided a lot of support and made the whole process stress free. Highly recommend and would use the agency again in the future. Thank you George!

Karina Β· 25 August 2021

Agent replied Β· 30 December 2023

Dear Karina, thank you for your review and mentioning your experience with George in our Twickenham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Dexters Twickenham has been great throughout the entire process of finding a new rental property. They are quick at responding and answer all the silly questions I've got. Rhys has been a brilliant point of contact and is always there to support and help when needed. Highly recommend reaching out to Rhys if you are on the market for a new rental property!

Erika Β· 25 March 2021

Agent replied

Dear Erika, Thank you for taking the time in providing such lovely comments about Rhys in our Twickenham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

4/5

Google

George has been a great support! He is friendly and very communicative. He also pays attentions and tries to get to know you to find out what exactly you are looking for. I am sure with his huge help, we will find a great property that we have been searching for in Twickenham. Professional and prompt service. I would recommend Dexter to everyone!

Elcin Β· 24 March 2021

Agent replied

Dear Elcin, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Excellent office with great staff. Everyone I spoke to was very helpful and particularly friendly which was greatly appreciated. Rhys was especially helpful with explaining and organising myself and my partner moving out to our first ever flat and making everything as easy as possible with prompt replies to our queries. Keep up the great work! :)

Miguel Β· 25 March 2022

Agent replied Β· 30 December 2023

Dear Miguel, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

George Goodrich is phenomenal and efficient - he only sent us relevant properties and upon our first viewing with him, we already made an offer. Simply because the property was ticking all of our boxes. All throughout he has been professional, speedy and friendly. I highly recommend him to anyone looking to rent in the Southwest area.

Andreea Β· 25 March 2022

Agent replied Β· 30 December 2023

Dear Andreea, Thank you for your review, and mentioning your experience with George in our Twickenham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Louise Smith Customer Relations Team

5/5

Google

Taylor was really helpful in our recent move. Helped us find exactly the right place, kept us informed on the process and ensured all our questions were answered quickly. It's rare in my experience to have an easy seamless experience with letting agents, but this was one. Would recommend Taylor and Dexter's Twickenham to anyone looking for property help. Many thanks, Roman and Peter.

Roman Β· 28 November 2020

Agent replied

Dear Roman, I was delighted to read the comments in relation to Taylor and our Twickenham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

1/5

Google

Made an online application for a flat and explained my circumstances. Nobody had the courtesy to respond to me.

David Β· 9 April 2026

Agent replied

Dear David, I am concerned to read your review. If you can please contact us directly at customerrelations@dexters.co.uk we would like to discuss your feedback with you. Kind regards, Hayley Marner Customer Relations

5/5

Google

Alfie has been very helpful and always going above and beyond to secure our tenancy ASAP. Thank you so much!

Yew Β· 3 November 2024

Agent replied Β· 10 November 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Nina Gallagher carried out the sales progressing on both the sale and purchase of the prospecticeve properties I sold and purchased. I would recommed Nina highly as she is professional, knowledgable and polite. She mad the whole process less stressful. Thank you Nina. You were a delght to deal with.

Barbara Β· 30 December 2022

Agent replied Β· 30 December 2023

Dear Barbara, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Teddington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thanks very much for helping us. I would especially like to thank Nina G. She’s been professional, friendly, helpful and super patient. She responds quickly, keeps us updated on the status of our purchase, and finds creative solutions to move the transaction along. Nina is truly an asset to Dexters.

R Β· 30 December 2022

Agent replied Β· 30 December 2023

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

The team at Dexters Twickenham, in particularly George and Nina were professional, efficient and committed to delivering a great service. They kept us thoroughly updated with our sales progress and continued to all the way to completion. Thank you for a great service and a successful sale of our property.

Kate Β· 30 December 2022

Agent replied Β· 30 December 2023

Dear Kate, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We've just signed our tenancy agreement through Dexters. We worked with Rob there, who has has been amazing throughout the whole process. He's been really patient with us, and also managed our expectations on timescales and what to expect. It's been a great experience with Dexters and with Rob specifically, but whenever I have called the office all the staff have been friendly, polite and helpful.

Haralambia Β· 25 March 2020

Agent replied

Dear Haralambia, We are delighted that you took the time to leave such a fantastic review which the Twickenham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Alfie has been very helpful in the whole property search process. He is professional, efficient and friendly. He answered any queries promptly and helped us to rent an ideal flat under stressful times remotely. He also helped me with utilities set up. Thanks for your great work!

Gonb Β· 4 April 2023

Agent replied Β· 30 December 2023

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alfie, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very professional and smooth process. We worked with Nina and Emily who both offered excellent advice and made themselves available easily to any questions or requests we had. Highly recommend Dexters who made the whole experience of selling a property hassle free.

Laura Β· 25 August 2023

Agent replied Β· 30 December 2023

Dear Laura, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Twickenham

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

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