Trusted Agent profile Β· Twickenham, Surrey

Dexters Twickenham reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,535 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

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Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,535 reviews on 1 platform, including 1,535 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,535

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

Dexters were very helpful in finding me my new home . Things went through relatively smoothly.

Iola Β· 26 December 2024

Agent replied Β· 9 January 2025

Dear Iola, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

We have had an incredibly efficient and positive experience in securing our dream home with the help from Rob. Rob's excellent customer service and attentiveness has been really appreciated during a process that would usually be a stressful experience. We are really grateful for the support that has been given to us by Rob and the team. Even during such challenging times.

Molly Β· 25 March 2021

Agent replied

Dear Molly, Thank you for your kind words regarding our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Nitesh has been extremely helpful in my recent property hunt. I ended up finding somewhere with a different estate agents but nonetheless was very happy with the service I recieved by Nitesh and the rest of the Dexters team.

Vincenzo Β· 31 October 2023

Agent replied Β· 30 December 2023

Dear Vincenzo, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Josh was very curteous and welcoming and promptly helped us around the property to view. without pressure, he offered all possible help and clarifications about the property as well as information about other ones available after making sure to ask what we were particularly interested in to match up with. very good service and nice gentleman.

Nicolas Β· 25 March 2022

Agent replied

Dear Nicolas, Thank you for taking the time in providing such lovely comments about Josh in our Twickenham office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We have sold our flat with Dexters Twickenham. Following our unpleasant experience with our previous agent, we decided to work with Dexters Twickenham. Whole team has been supportive throughout from Day 1. Peter guided the way with their suggestions, his team communicated in a perfect way with regular updates. Peter`s involvement definetely was a huge plus. After agreeing to the sale, Ian Kempt stepped in and he has supported all the parties including our seller`s agents, with his perfect communication and prompt actions. Thank you, Dexters Twickenham Team!

Baran Β· 27 March 2024

Agent replied Β· 24 March 2024

Dear Baran, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma, Customer Relations Team

5/5

Google

We bought a flat which was sold through Dexters Twickenham. I can't fault their service at all. Communication was excellent, phone calls or emails were always returned promptly. Lesley went above and beyond to not only make sure the sale went smoothly but even went out of her way to help us manage our less than helpful solicitor. Would whole-heartedly recommend them if you looking to sell a property.

Kyle Β· 26 March 2018

Agent replied

Dear Kyle, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Alfie is a rock start. The Process handling was efficient and very quick. Other than the job getting done, we were also guided by Alfie on how to pick and choose various community services that we were looking for. Thanks Dexter and Thanks Alfie for the support

Zeeshan Β· 5 March 2023

Agent replied Β· 30 December 2023

Dear Zeeshan, Thank you for taking the time to leave a wonderful 5 star Google review. Alfie will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would highly recommend Dexter’s Twickenham. it’s never an easy task looking for a new home but Armando Ibisi has been fantastic and has helped us secure a beautiful home.

Samantha Β· 26 April 2024

Agent replied Β· 24 August 2024

Dear Samantha, Thank you for taking the time to leave a lovely review regarding Armando. Kind regards, Asma, Customer Relations Team

5/5

Google

I am very happy to working with Dexters but especially George Goodrich. He is super professional and supportive. How he arrange things and create time to understand your need as a client is very helpful. He is very friendly and provide proactive solutions immediately. I am truly glad that I had a chance to work with him.

Asu Β· 30 December 2021

Agent replied Β· 30 December 2023

Dear Asu, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Callum McBarron has always manged to secure excellent tenants for my property.

GARY Β· 22 May 2026

Agent replied Β· 22 August 2026

Dear Gary, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I have recently found a flat with the help pf Dexters team in Twickenham. Special thanks to Rob Curtis, who helped me to find the perfect place to live. I had limited time for flat-hunting, but Rob was really efficient and helpful to identify the appropriate apartment. He also made it easy for me to deal with all the admin things. Thanks for all your support. Veronika

Veronika Β· 26 March 2019

Agent replied

Dear Veronia, We appreciate you taking the time to submit your review regarding the service you received from our Twickenham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Armando has been fantastic at every stage of our renting process! Clear and regular communication as well as an easy-to-use online platform have contributed to a great experience, would recommend 😊 …

Emma Β· 10 March 2024

Agent replied Β· 24 March 2024

Dear Emma, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

It has been a great experience renting through Dexters. They were super helpful every step of the way. We have now been with them for 1.5 years and our property manager Joanna has been amazing, we had a few issues out of anyones control (fence blowing down etc) and everything was sorted and managed so quickly. Great communication and efficiency at all times from her!

A Β· 22 January 2020

Agent replied

Dear Billi, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Just sold our property with Dexters Twickenham and cannot fault the team at all! Our main point of call was Kris Gauson who has been efficent, flawless and reliable from our first phonecall. Will definitely be recommending Kris and the team to all any friends who are looking to sell and buy in the area!

Athlete Β· 25 March 2022

Agent replied Β· 30 December 2023

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Big shout out to Nina and Claire for all of their efforts in getting us into our new home. Special thanks to Nina for her preservice and professional assistance, during a very difficult and prolonged process. A shinning light throughout - Huge thanks to all of the team

Gerard Β· 30 December 2022

Agent replied Β· 30 December 2023

Dear Gerard, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Twickenham office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Our expirience with Alfie Brown from Dexters Twickenham was very good. He is professional and frendly agent. We have a good time with him viewing two appartments and made the order. We can advise him for your, if you are looking for new rent property. Thank you Alfie!

Π•Π²Π³Π΅Π½ΠΈΠΉ Β· 30 December 2022

Agent replied Β· 30 December 2023

It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amazing and helpful Estate Agents, making it a very smooth moving process. Nitesh was our contact and has been very kind and organised, we’d recommend both him and the agency to everyone.

Tom Β· 23 February 2024

Agent replied Β· 24 March 2024

Dear Tom, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nitesh, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

It has been a great experience renting through Dexters. They were super helpful every step of the way. We have now been with them for 1.5 years and our property manager Joanna has been amazing, we had a few issues out of anyones control (fence blowing down etc) and everything was sorted and managed so quickly. Great communication and efficiency at all times from her!

Billi Β· 26 August 2019

Agent replied Β· 30 December 2023

Dear Billi, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Excellent service from Samantha. She was very fast and smooth in dealing with my requests and questions, and negotiating bits and pieces with the landlord. Samantha was easily reachable throughout my search process and always able to come back with relevant solutions. The whole process was easy. I would not hesitate to recommend Samantha.

Paolo Β· 25 March 2022

Agent replied Β· 30 December 2023

Dear Paolo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Very disappointing letting experience with Dexter's. I went through the whole process for a property: offer accepted, holding deposit paid, references completed, tenant insurance arranged, and even received the …

Jyo Β· 13 December 2025

Agent replied Β· 13 April 2026

Dear Jyo, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma

5/5

Google

We've just exchanged with Claire and the team, having sold our family home after living in the area for 10 years. The process has been quick, smooth and efficient and we're really pleased we chose Dexters. Not the cheapest agent, but we believe we've got good value.

Mark Β· 30 December 2022

Agent replied Β· 30 December 2023

Dear Mark, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters in Twickenham were excellent during the recent sale of our property. They kept us updated at all times with viewing feedback and we were very happy with the quantity of viewings. Throughout the sale process, Emily and Nina were great with their communication. Would strongly recommend.

Sarah Β· 30 December 2022

Agent replied Β· 30 December 2023

Dear Sarah, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Twickenham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Armando has been fantastic, from day one he kept me informed of any properties that fit my criteria and booked me for viewings. He quickly and professionally found what I needed and made a stressful situation really seamless and easy. Big up Armando and Dexters, 10/10 service. 🌟🌟🌟🌟🌟 …

S Β· 3 November 2024

5/5

Google

We had the pleasure of dealing with Armando for our home search and he couldn’t have been more helpful. Throughout the period of our search he was so determined to find us our perfect place and was super understanding when we gave feedback if a property wasn’t quite right. Such a pleasure to deal with him - thank you for all of your hard work Armando!

Kelsie Β· 17 October 2024

Agent replied Β· 24 October 2024

Dear Kelsie, We really appreciate you taking the time to leave such lovely comments about Armando. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

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Questions about Dexters Twickenham

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

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