Trusted Agent profile · Twickenham, Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,557 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

Part of Dexters, see every office.

Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,557 reviews on 1 platform, including 1,557 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,557

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

I am so impressed with Dexters Letting. We have been dealing with Beth and have found her to be professional and helpful. Beth has gone over and above to assist us to find the perfect property. Beth is always so cheerful and willing to answer all our questions and allay our fears. Thank you Beth

Cheryl · 30 December 2021

Agent replied · 30 December 2023

Dear Cheryl, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

When I started my property search I dealt with a few different letting agents, my experience with Dexters has by far been the most professional and organised. I would like to particularly mention and say thanks to Rhys Davies, who has been dealing with every query efficiently, making the whole renting process positive and speedy. Thank you!PositiveProfessionalism

Gemma · 25 August 2021

Agent replied

Dear Gemma, Thank you for taking the time in providing such lovely comments about Rhys in our Twickenham office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Shout out to Eloisa Williams at Dexter Twickenham. She is amazing to deal with and found the perfect property for us and our needs. After what seemed like an eternity of searching for properties and going to going to viewings of unsuitable … More

Sabrina · 25 March 2023

Agent replied · 24 March 2024

Dear Sa Na, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Eloisa, and hope we … More

5/5

Google

The lettings team at Dexters Twickenham, led by Tom, have done a very professional job (as sole agent) leasing my house. Tom understood my needs and offered excellent advice; the team secured me a tenant that perfectly matches my instruction and completed the agreement process very efficiently. The team has also been terrific in undertaking some practical tasks after I moved abroad for which I am extremely grateful. I had previously purchased the house through Dexters Twickenham which also went very smoothly. Highly recommended!

Steve · 27 January 2024

Agent replied · 24 March 2024

Dear Steve, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tom and the team in Twickenham. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

In all my dealings with Dexter’s, past and present, members of staff have always been courteous and understanding, yet professional. Taylor at the Twickenham branch was outstanding in his service. He was welcoming and efficient and dealt with my viewings, negotiations and finalising with all parties within days. I am very grateful for his expert support and patience. Many thanks Taylor.PositiveProfessionalism

Alice · 25 August 2020

Agent replied

Dear Alice, Thank you for taking the time in providing such lovely comments about Taylor in our Twickenham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Great service from Dexters Twickenham. Sonia Deabreu was so helpful and supportive recently on the renting side. I have sold a property through Dexters, rented out a property and personally rented over the last few years. The service from the team at Dexters Twickenham is excellent. Looking forward to buying a property through Dexters in the next couple of months. Keep up the great work. Rene Colin.

Rene · 26 March 2017

Agent replied

Dear Rene, Thank you for your review regarding both sales and lettings in our Twickenham office. I am delighted to read that you have received a five star service, as this is something we at Dexters pride ourselves on. I am confident that you will be as impressed again with the office and would like to wish you all the very best in your search. Kind regards, Anna Devey Customer Relations Administrator

5/5

Google

I've recently rented a flat through Dexters Twickenham and they've been very attentive and efficient throughout. As far as estate agents go, they were less pushy and aggressive than others I've dealt with. Thanks to Taylor particularly for being there to answer all my weird questions!

Lucy · 30 December 2022

Agent replied · 30 December 2023

Dear Lucy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Armando is a very professional guy with a great understanding of people needs. Best of luck! Ciao

P · 17 October 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Alife Brown is very nice and helpful agency. I'm appreciate his work whom can settle all the process in short time.

Claudia · 12 August 2024

Agent replied · 24 August 2024

Dear Claudia, Thank you for taking the time to leave a lovely 5 star review. Your opinion is valued greatly and it ensures we maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Google

Our experience renting a flat with Dexter was positive, with a highly attentive service - from Luke, the estate agent who received us to show the flat, to Tom, who managed the rental procedure.

Paloma · 30 November 2023

Agent replied · 30 December 2023

Dear Paloma, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

As a prospective tenant I was kept updated by Marcos and the team with any suitable properties. In the end I found somewhere else with a different company but I had a pleasant experience communicating with Marcos and if and when I move again in future, I’ll be sure to come back to Dexters

Cameron · 30 December 2021

Agent replied · 30 December 2023

Dear Cameron. We are pleased to read you received a five star service from Marcos in our Twickenham office. We hope that we can assist you again in the future. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Rhys was very helpful and guided me through a variety of properties to fit my family's needs. He was well informed, knowledgeable, and very friendly. I especially appreciate his adaptability and being able to arrange viewings on short notice. I was very pleased with my experience both with Rhy's and the Dexters Twickenham agency.PositiveResponsiveness, Quality, Professionalism

Jason · 25 August 2021

Agent replied

Dear Jason, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Dexter's managed both our purchase and our sale. They worked extremely hard to ensure everything went through smoothly during a very difficult time that included lockdown and one point where our original buyer pulled out. Everyone we worked with was highly professional and friendly, but particular thanks to Elly, Kris, Barry and Lesley for all your hard work.

Catherine · 25 March 2021

Agent replied

Dear Catherine, Thank you for your kind words regarding our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Dexters seems to be a great company with lots of helpful staff especially Lilyella. Thank you

Ollie · 27 October 2024

Agent replied · 10 November 2024

Dear Ollie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

During my rent search, I had great support in viewing and offering processes from Dexters Twickenham Office. Special thanks to Aoife Gammell, she was proactively helping me and has great communication skills and solution oriented.

Mehmet · 31 October 2023

Agent replied · 30 December 2023

Dear Mehmet, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Myself and my friends rented through Dexters last year to find my current student accommodation. Our estate agent Sonia was extremely helpful and ensured we were very comfortable letting our first property. Since then Dexters have resolved any problems we have had extremely efficiently with special mention to Sonia, Harriet and Francesca who have been amazing throughout our contract. I would highly recommend Dexters to anyone.

Ash · 26 March 2017

Agent replied

Dear Ash, Thank you for your review and your kind comments about Sonia in our Twickenham office. I do hope we can assist you again when the time comes to move, I would like to wish you all the best for the future. Kind regards, Anna Devey Customer Relations Administrator

5/5

Google

Excellent service from Rhys! He was able to renegotiate increased rental from my tenants (who I was keen to keep) at a rate that we were all happy with. The whole process was was very smooth and easy. I would not hesitate to recommend Rhys.

Gillian · 30 December 2022

Agent replied · 30 December 2023

Dear Gillian, We are so pleased Rhys could be of a 5 star service. Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave such a great review. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Google

Moving from one country to another is a stressful process but Eloise was very helpful, professional and quick to respond to our requests and queries. She made the process less stressful. A big shoutout to the agents of Dexters Twickenham as well for being professional!!!

Alec · 30 December 2022

Agent replied · 30 December 2023

Dear Alec, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

George has been great with finding myself and my partner a property. Within a week we are finalised and it has been a great process. After a few hiccups with the contract and a few other queries everything was sorted in a professional and quick manner. We are very excited to move in.

Readingat3am · 30 December 2021

Agent replied · 30 December 2023

Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Very pleased with the service provided by Dexter's. I found them to be efficient and informative with regards to keeping me up to date on viewings, progress, feedback and in answering any queries that I put to them. Big 'Well done' and thanks to George and the team. Keep up the great work.

Mr · 30 December 2021

Agent replied · 30 December 2023

Dear Lakhaa, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Claire and team acted for us in both the sale of our home and our new purchase. The whole team, without exception, was super diligent, with excellent communications, very polite and responsive to all questions, big or small. Nothing was too much trouble. We were very pleased all round with the service.PositiveResponsiveness, Quality, Professionalism, Value

Liz · 25 August 2021

Agent replied

Dear Liz. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I am very happy to working with Dexters but especially George Goodrich. He is super professional and supportive. How he arrange things and create time to understand your need as a client is very helpful. He is very friendly and provide proactive solutions immediately. I am truly glad that I had a chance to work with him.

Asu · 26 March 2021

Agent replied

Dear Asu, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

If you're seeking a dedicated, knowledgeable, and skilled real estate representative, I wholeheartedly recommend Aoife, she is very helpful and has a very professional approach, she helped us while we were looking for a new property.

Nilgun · 1 September 2023

Agent replied · 30 December 2023

Dear Nilgun, Thank you for your kind comments regarding Aoife and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Been recently looking to move into a property and the sales team at Twickenham are extremely helpful in particular Callum. He has helped me try and find the house we are looking for and has kept me updated throughout all the changes. … More

Emily · 30 December 2022

Agent replied · 30 December 2023

Dear Emily, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Twickenham

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

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