Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can recommend Dexters Twickenham wholeheartedly! When searching for a rental property, Callum was so quick to provide several wonderful options, all perfectly in my budget and suiting my quite specific requirements. He made arranging viewings extremely simple and convenient, and subsequently handled every part of referencing and processing of the tenancy with efficiency, tact, and responsiveness. I have dealt with several different estate agencies over the years, and Dexters Twickenham have distinguished themselves due to the quality of properties on offer, Callum's perceptiveness and acuity, and the pleasant and helpful manner of the entire team. I will be recommending them to friends and family and keeping them in mind for future business in light of the significant trust they have established.
Siri · 22 July 2026
Agent replied · 22 August 2026
Dear Siri, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleChloe works at speed of light! She is diligent and methodical. Securing a home was made so much easier on us and all communications were polite and thoughtful.
We also had a great experience with Emma Hickman. She is highly immaculate in her responses and treats home viewing as a personable and sensitive experience.
Callum not only has a sharp understanding of the area but is also extremely accurate with relevant searches meeting the family’s needs. In my case, he knew what I needed for a property more than I did myself :) I stood corrected :)
Eric is equally a delight!
I would happily recommend Dexters in Twickenham.
Sana · 22 June 2026
Agent replied · 22 August 2026
Dear Sana, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleI wish there were more than five stars to give on this review for Dexters Twickenham, I cannot recommend the team highly enough!
We were impressed from start to finish with the whole team who were highly professional and provided such exceptional customer service throughout. In particular we worked closely with Alice, Claire and Elly, a real powerhouse team! Thank you.
Beyond the technicalities, their integrity and communication was flawless. We were never left wondering what was happening; they were proactive, transparent, and remarkably calm under pressure, which made the process for us as stress-free as possible.
We had previously met another agency which has started operating in the area in the last couple of years but decided, having had a taste of their operating methods, that this was not the way we wanted to work.
Having met Alice and her team it was clear that they were the absolute opposite and far superior professionals. (We are very relieved now, having heard shocking accounts from others who used the other agent, that we made this decision).
If you want a process that is as stress free as possible, we would not hesitate in recommending Dexters Twickenham wholeheartedly.
Andria · 22 May 2026
Agent replied · 22 August 2026
Dear Andria, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Twickenham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleA truly fantastic team of experts who not only sold my house but worked hard behind the scenes to find the perfect house for me to buy. From the initial valuation to the sale, Alex was professional, knowledgable and took time to listen to me and was reassuring throughout as it was a big move for me and my children and he fully understood and was super patient with all my calls ! Any call I made was answered immediately with a very quick response each time which makes such a difference. The viewings were really well organised and the team ( Alex/ Ben/ Saskia) took time to know the house and match the lovely buyers to it. Elly and Ian worked tirelessly and with so much energy with very tight timelines and frustrating conveyancers to get the chain all completing on our planned day. Incredible job! I’m so happy in my new home and it’s thanks to the brilliant Dexters team who I highly recommend!
Kerry · 22 May 2026
Agent replied · 22 August 2026
Dear Kerry, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleI had an excellent experience with Dexter's Twickenham during my rental search, and Chloe Gibbons was outstanding throughout the entire process. She was professional, responsive, and took the time to understand exactly what I was looking for. Chloe made the search smooth and stress-free, keeping me informed every step of the way and arranging viewings efficiently. I would highly recommend Dexter's Twickenham and especially Chloe to anyone looking for a reliable and supportive letting agent.
Hande · 22 June 2026
Agent replied · 22 August 2026
Dear Hande, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleI am so impressed with the service Alice Harris has provided me in only a short time.
Having previously been on the market with no viewings, no calls or updates-It is really exciting and reassuring to work with Alice.
Getting lots of interest and good feedback.
Alice is motivated, knowledgeable, very efficient, patient and fun. I feel confident in her hands. This girl wants to get me moved!
The whole team treat your move seriously and I feel well looked after.
Moya · 13 March 2026
Agent replied · 13 April 2026
Dear Moya, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleWorking with Emma has been an absolute pleasure. Thanks to her, we are about to rent a new property, and we couldn’t be happier with the experience. Her professionalism, respect for her work, and incredibly fast, solution-oriented approach truly impressed us. I must admit, it had been a long time since we came across a genuinely reliable and dedicated estate agent. Emma worked very hard for us throughout the entire process, always staying supportive and proactive. We are truly grateful for her efforts and highly recommend her to anyone looking for a trustworthy and efficient property professional.
Serhat · 13 February 2026
Agent replied · 13 April 2026
Dear Serhat, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Emma. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleI had a great experience with Emma Hickman at Dexters in Twickenham.
Emma was professional, responsive, and extremely helpful throughout the lettings process. She communicated clearly, kept me updated at every stage, and made the whole experience much smoother and far less stressful.
She was approachable, friendly, and always happy to help with any questions I had. Her support and efficiency really stood out, and I’m very grateful for her assistance.
I would happily recommend Emma to anyone looking to rent through Dexters in Twickenham.
S · 13 February 2026
Agent replied · 13 April 2026
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleAfter struggling to sell out property we reached out to Dexters to support on the sale.
Annie has been amazing throughout.
Start to finish:
1. Always kept us informed.
2. Proactive in approach following up with buyers and agents
3. Secured a buyer within weeks.
4. Kept on top of everything also after the Offer came in
5. Made sure all parties at the table kept to deadlines
All in all Annie and also most recently with support from Elle took a lot of the anxiety out of the process.
Delighted to have had Annie in the mix with us.
Exchanged and Completion early Feb 26
Thank you!
David and Candy
David · 13 February 2026
Agent replied · 13 April 2026
Dear David and Candy, We really appreciate you taking the time to leave such lovely comments about Annie and Elle. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleHaving been searching for houses for well over a year now, me and my partner have found Alex incredibly helpful and professional (especially as first-time buyers). We have worked with many estate agents during our property search and we are certain that Alex has been the best one. He is a testament to the company and future clients would be lucky to work with him.
Dominic · 21 August 2026
★★★★★ 5/5
GoogleEmma from Dexters, Twickenham was amazing - she totally 'got' what I was looking for and took me to properties exactly matching my needs - and I trusted her advice. She found me the perfect flat! I cannot recommend her highly enough. She was also lovely to deal with.
Emma · 6 April 2026
Agent replied · 13 April 2026
Dear Emma, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleAlex, Elly and Ian were great throughout my house purchase process. Alex was understanding and supportive during the negotiations and I don't think my offer would have been accepted if it wasn't for his input. Elly and Ian were involved in the legal stage, and were very helpful in keeping things moving on even when my own solicitors were being slow. Overall, great experience with this team, and thankful for their help and support.
Arman · 22 May 2026
★★★★★ 5/5
GoogleArek was professional,
Knowledgeable, polite and well-mannered, answered all my questions with ease and in-depth. Many thanks. I will be in touch as and when.
Sylvie · 18 August 2026
Agent replied · 22 August 2026
Dear Sylvie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleThe whole office was so friendly and helpful anytime I called
Would like to say a special thank you to Emma Hickman - so made the whole process so easy
Thank you to everyone at twickenham dexters
Shivii · 22 May 2026
Agent replied · 22 August 2026
Dear Shivii, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleHad a good experience with Dexters Twickenham selling my flat where other agents had failed. Highly recommend Alex and the team who worked tirelessly to secure us a new buyer when our pulled out. Thanks all
Alex · 22 May 2026
Agent replied · 22 August 2026
Dear Alex, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleChloe has been so enthusiastic and efficient helping me find a place to rent in the Twickenham area. A great new recruit for the Twickenham branch. With her friendly and cheerful personality, she will go far.
Lance · 22 May 2026
Agent replied · 22 August 2026
Dear Lance, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleAnastasia was fantastic throughout!
They were brilliant, with excellent communication, helping, guiding and chasing, while being both extremely professional and pleasant throughout!
Neil · 8 August 2026
Agent replied · 22 August 2026
Dear Neil, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleEmma is the absolute best!
She listened to what we needed and found us something perfect.
She handled all our numerous questions and made the stress of moving so so much easier.
Perdita · 22 May 2026
Agent replied · 22 August 2026
Dear Perdita, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma
★★★★★ 5/5
GoogleBig Thanks to Emma Hickman at Dexters in Twickenham for her help in finding us a flat that met all our needs.
We are extremely happy with her professionalism, patience and her prompt …
Victoria · 22 April 2026
Agent replied · 22 August 2026
Dear Victoria, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleI had an excellent experience with Callum Mcbarron as my real estate agent. He was incredibly helpful and always responsive to my questions and concerns. Callum was very solution-oriented, providing clear information at every step of the process. His attention to detail and punctuality were remarkable, ensuring nothing was overlooked and everything stayed on schedule. His positive attitude and constant smiling made the entire experience enjoyable. I highly recommend Callum for anyone looking for a reliable and professional real estate agent.
Fulden · 19 November 2024
Agent replied · 10 December 2024
Dear Fulden, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Callum. Please do not hesitate to contact us again. Kind regards, Asma
★★★★★ 5/5
GoogleWe have just completed (and exchanged simultaneously) on a flat in Twickenham, part probate. Dexters were true to their word on every count. George gave lots of feed back both positive and negatative from viewings and very quickly showed round our buyers. He negotiated well and we were very happy with the outcome and help he offered, occasionally catching up if there were any issues to chase. I must also thank Ian whose role as it seemed to me was to hand hold for the buyers and sellers, and chase up on solicitors, outstanding issues and in our case acted extremely quickly on a last minute request from the buyers solicitor. He managed this with his calm manner and also responded quickly to any emails or calls. His role is a vital part of this team. With the help of both Ian and George and our solicitor, we completed on the date we were all hoping for.
Sally · 3 November 2024
Agent replied · 10 November 2024
Dear Sally, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleI have been using Dexters as letting agent for the past 10 years or more and have always found them to be very proactive and responsive in their approach, which for a Landlord is essential. The team has changed over the years but the staff …
Christine · 13 November 2025
Agent replied · 13 April 2026
Dear Christine, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleVery happy with Dexters. This is not the first time I’ve rented through them and I’ve had another good experience. Callum was especially helpful throughout the process.
Alex · 6 April 2026
Agent replied · 13 April 2026
Dear Alex, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleI found Dexters extremely professional, helpful and their communication was outstanding. They worked hard to get a buyer for my property and even harder to push the sale through when it stalled due to issues with a Building Control certificate for my extension. Both Peter and Ian were very persistent and supportive by chasing the council and keeping all parties informed to prevent the sale from falling through. They certainly changed my view of estate agents!!
Sue · 27 October 2024
Agent replied · 10 November 2024
Dear Sue, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
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