Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe couldn’t be happier with our experience working with Peter Harrison-Holt! He helped us find our perfect home and made the entire process incredibly smooth and stress-free. Peter was professional, responsive, and genuinely cared about finding a place that matched our needs. His knowledge and attention to detail really set him apart. Thank you, Peter, for guiding us every step of the way, we highly recommend him to anyone looking for a seamless home-buying experience!
Mayank · 27 October 2024
Agent replied · 10 November 2024
Dear Mayank, We really appreciate you taking the time to leave such lovely comments about Peter. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleExcellent service by Alfie at Dexters.I had registered with all the letting agencies. But Alfie at Dexters set himself apart. I had to relocate all the way from Canary wharf to Twickenham. He knew my preferences and called me as soon as a property was available. The team were so accomodative on viewing times. I also made a request to view the property again which they happliy accomodated.
My reference checks took a few hours and i had the tenancy agreement the next day !
I highly recommend Alfie to anyone looking for a property to rent or buy At dexters Twikenham
Rajesh · 10 August 2024
Agent replied · 24 August 2024
Dear Rajesh, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Twickenham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe've been so impressed with Dexters. If it wasn't for Alfie, we would never have gone to visit our house (as we were told by a different estate agent from another company that it was off the market!) Alfie really listened to what we were saying, made the right enquiries for us, helped us secure a viewing, and before we knew it, we were making an offer! Since then, Claire has been just amazing. She's been fast to respond, friendly, and super helpful, keeping both us and our sellers informed and updated at all times, and letting us know when things needed doing. Thanks so much to Claire for making this happen for us, and in 54 days too! Is that a record!? :)
Chloe · 27 July 2024
Agent replied · 24 August 2024
Dear Chloe, We really appreciate you taking the time to leave such lovely comments about Alfie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
GoogleThe rental management team at Twickenham is in shambles. We’ve had 5 different people assigned to us in the past 18 months. No internal communication within the team different people call to ask the same question 10 times.
When we went for fully managed service we thought the headache will be less as Dexters would be proactive. On the contrary we pay such high fees every month and are chasing them as a secretary on emails not actioned for 25 days.
Would advise everyone to think twice before signing them up
Nisha · 25 July 2024
Agent replied · 24 October 2024
Dear Nisha, I am sorry to read your review and understand that the Director of Property Management has been in touch in relation to this. If there is anything further we can assist with, please do not hesitate to get in touch. Kind regards, Asma
★★★★★ 5/5
GoogleWe have recently sold our house and bought our next property with Dexters, Twickenham. They did exactly what they said they would do - achieved a great price on our property and helped us find and move into a house that met all of our requirements. Our house sold on the first open weekend and just under 12 weeks later we are on the move. Claire and her team have dealt with us professionally and openly throughout the process. We are delighted!
Julie · 26 May 2024
Agent replied · 24 August 2024
Dear Julie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had a good experience using Dexter's Twickenham to try and find my next flat. Armando was great - he was friendly and easy to talk to, was helpful in answering my queries, and was happy to answer any questions I had. He was always quick to respond and did well with keeping me up to date on the status of the properties I was viewing,.
In the end, I found a property in a slightly different location (Putney) but my positive experience of Dexter's Twickenham and of Armando mean I will certainly be contacting them again when/if I next end up looking for property in or around the Twickenham area. Highly recommended!
Felix · 26 April 2024
Agent replied · 24 August 2024
Dear Felix, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Armando, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had the pleasure of working with Alfie from Dexters Twickenham Estate Agents recently, and I must say, the experience was exceptional. Alfie demonstrated utmost professionalism throughout the entire process. His patience and dedication stood out as he guided me step by step and answered all my queries.
I wholeheartedly recommend Alfie to anyone seeking a professional, patient, and knowledgeable property agent. His exceptional service sets the standard for excellence in the real estate industry.
Thank you, Alfie, for your outstanding assistance!
Vic · 26 April 2024
Agent replied · 24 August 2024
Dear Vic Li, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDexters Twickenham have been fantastic, in as little as two weeks from launching my house they secured me a fantastic buyer and price. Alice, Claire, Alex, Eliza and the entire team have all been brilliant. I always knew what to expect next, with regular updates and a clear marketing strategy in place. If you’re looking to sell your house, look no further than Dexters Twickenham! Exceptional professionalism, expertise and the whole package. Highly recommended!
Martin · 13 February 2026
Agent replied · 13 April 2026
Dear Martin, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma
★★★★★ 5/5
GoogleOverall we’ve had a really positive experience with Dexters Twickenham. Particular thanks to Alfie and Harriet from the lettings team, they offer a very personal service (we are new landlords and so needed that extra guidance!). Alfie was fantastic at supporting us through all the contractual processes.
The team at Dexters Twickenham are responsive over phone, email or in person at the office.
Would happily recommend their services to anyone looking to let out their property. Thank you!
Bryony · 26 April 2024
Agent replied · 24 August 2024
Dear Bryony, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alfie and Harriet, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleNice, honest and easy communication in finding our new home. Thank you Emma Hickman for your help!
Hazel · 6 April 2026
Agent replied · 13 April 2026
Dear Hazel, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleI’ve had such a good experience with dexters in particular an agent called Charlie Evans. He has been amazing from start to finish, from viewing the property, putting an offer in, referencing and finally the tenancy. I’m an anxious person and must of called at least 50 times during the short 2 week process of completion, Charlie was always so helpful and professional and extremely thorough. If your looking to rent a property I would recommend Dexters to everyone.
Sahibeen · 26 February 2024
Agent replied · 24 March 2024
Dear Sahibeen, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleThank you to Dexters Lettings Twickenham team for helping us find a property to let. Thank you especially to Tom for going above and beyond to sort out our referencing. It was quite stressful and there were setbacks along the process however Tom always put us at ease and reassure us. He's always in touch and replies very quickly whenever we have questions or clarifications. We finally got our keys today and ready to move in to our property! Thanks Tom, We appreciate you. 😊
Chet · 27 January 2024
Agent replied · 24 March 2024
Dear Chet, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tom, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleA wonderful and friendly estate agency with really genuinely kind and helpful staff. Tom has been great to get to know through the rental process and made everything very clear and straightforward - and with absolutely no pressure at any point in the process. When there was a delay, he dealt with the situation impeccably. They are the nicest agency I have every worked with, and I would trust them implicitly with any future business.
So don’t hesitate to use them in the Twickenham area; Dexters very much ensure that their clients throughout the chain are fully looked after as they genuinely care, you’re not just a number to them!
Thank you for restoring my faith in agencies!
Selin · 27 January 2024
Agent replied · 24 March 2024
Dear Selin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe are thrilled with the new property we are renting in Twickenham. So thankful to Charlie at Dexters for helping us to find our ideal home at such a stressful time. Charlie is very efficient and was all over communications guiding us to ensure a prompt tenancy agreement. Armando was also friendly and helpful. Thank you to the team at Dexters Twickenham for providing a professional service with the highest standards.
Donna · 25 June 2024
Agent replied · 24 August 2024
Dear Donna, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleCharlie from the Dexters Twickenham office is an exceptional professional property practitioner. He took time to understand our requirements and went out of his way to facilitate several viewings for me. He made the viewing time worth while by blocking out enough time to show me the properties l wanted to see plus he gave advice and guided our thought process as we searched for a property. He has a great positive attitude towards his work and I am positive he has a bright future in this field. Thank you Charlie - you are truly an outstanding young professional.
Ivy · 28 December 2023
Agent replied · 30 December 2023
Dear Ivy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently worked with Tom Ridgeway at Dexter Twickenham to rent a 2 beds apartment! He quickly understood our needs and found us an amazing place that checked all the boxes. Tom's efficiency and friendly approach made the entire process a delight. From the initial viewing to signing the contract, everything was wrapped up in less than 7 days. If you're looking for a seamless rental experience, I highly recommend Tom and the team at Dexter Twickenham Estate Agents!
Paolo · 28 December 2023
Agent replied · 24 March 2024
Dear Paolo, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tom. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have had a great experience with Dexters, George Brain was excellent at keeping touch with honest appraisals whilst I worked my way through other estate agents without success, both he and Peter Harrison-Holt handled all the lead up and communication with myself and buyers faultlessly securing quality buyers, generating interest which secured multiple offers on the property. This also came from the build up to the open day where the whole team worked really hard and impressively with a high volume of calls and marketing that can come with a bigger agency, a lot of interest was also generated out of borough because of this. Claire Sheffield was immediately responsive to the Marketing, tweaking everything as well as super honest and Barry McCarthy very considerate at handling first time buyers and some tricky situations. Anastasia Jankowaik made the sales progression and dealing with the both sets of solicitors very stress free, consistent communication at every step and sorting out all questions, quires, concerns immediately and patiently whilst also helping with securing my onward property and dealing with other estate agents. Finally Nina Gallagher one the best people mangers and negotiators I have met, held things together through hiccups and worked tirelessly to close the deal and make sure all legals with my buyers, the solicitors and also my purchase went through on time. Whatever you've heard about Dexters, they get things done. My experience was of a highly motivated, hungry, professional team but most importantly honest.
Nick · 28 November 2023
Agent replied · 30 December 2023
Dear Nick, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience working with Tom and team to rent a house in Twickenham. We tried several other agencies but with Dexters the process for scheduling visits was really smooth and even though the initial property we wanted didn't worked out, we were quickly able to put an offer in a second property and get all paperwork done very quickly.
Overall super satisfied and looking forward to the management of the property in the next couple of years to be at the same level!
Daniela · 28 November 2023
Agent replied · 30 December 2023
Dear Daniela, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI just want to say a big thank you to Charlie for being such a helpful estate agent. We really appreciated you squeezing us in for a late viewing. Your knowledge about the property was fantastic and it was clear you did everything you could to accommodate us.
Once our offer was accepted, we were impressed with how professional and responsive you've been. Thanks for all your hard work and for making the process smooth for us
Ricky · 27 January 2024
Agent replied · 24 March 2024
Dear Ricky, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Charlie, and hope we can help again in the future. Kind regards, Asma , Customer Relations Team.
★★★★★ 5/5
GoogleHad a fantastic experience with Dexters, our sales rep. Ben was very resourceful and always prompt with his emails and the info provided . Thanks a lot!! 🤩 …
Damla · 13 November 2025
Agent replied · 13 April 2026
Dear Damla, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleWe have had a great experience using Dexters in our recent rental search.
Callum McBarron was our Lettings Consultant and I wouldn’t hesitate to recommend him.
He was responsive, knowledgeable, and made everything feel straightforward from start to finish. He kept us well informed at every stage and was always happy to answer questions.
Emma · 22 May 2026
Agent replied · 22 August 2026
Dear Emma, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleMy family have been with Dexters renting for the last 4 years so when We got notice on our house Charlie from the letting department has gone above and beyond to find us a new home he has kept us updated and met with us at our convenience as we all work. Always got a smile nothing has been to much trouble we thank you Charlie for all your hard work to make this happenPositiveProfessionalism
Lynne · 26 February 2024
Agent replied
Dear Lynne, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleIts a difficult job juggling client and tenant expectations, and keeping calm and professional. 2023 was/is a difficult property market but Dexters lettings kept on getting viewings month after month when the other agents had faded. This was rewarded with an offer over asking price for 2 years, which gives peace of mind. The whole lettings team are professional especially Alfie and Tom the manager. If needed I will certainly be contacting the team in a couple of years and touching base in the meantime. Recommend.
Van · 29 October 2023
Agent replied · 30 December 2023
Dear Van Ladhu, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alfie and Tom. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had the pleasure of working with Tom from Dexters, and I couldn't be happier with the service he provided. From the moment we met, Tom exuded professionalism, knowledge, and a genuine commitment to helping my partner and me find our dream property.
Tom's expertise in the real estate market was evident throughout the entire process. He patiently listened to our requirements and preferences, ensuring that each property he showed us was a perfect fit. He went above and beyond to provide us with a wide range of options, and his guidance was invaluable in helping us make an informed decision.
What truly set Tom apart was his excellent communication and dedication. He was always available to answer our questions and address our concerns, making the entire buying process smooth and stress-free.
Thanks to Tom's efforts, we found the ideal home that exceeded our expectations. I highly recommend Tom from Dexters to anyone in need of a dedicated and knowledgeable estate agent. His exceptional service made our transition to a new property a truly pleasant experience.
Maximilian · 29 October 2023
Agent replied · 30 December 2023
Dear Maximilian, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Twickenham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
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