Trusted Agent profile · Twickenham, Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,535 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

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Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,535 reviews on 1 platform, including 1,535 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,535

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

Elly, Ian and Claire did a fantastic job with the sale of my flat in Twickenham - always available and they chased the admin and detail all the way to completion. 5 star rating very much justified thank you!

Robin · 1 August 2026

Agent replied · 22 August 2026

Dear Robin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Nina from went above and beyond to ensure our chain stayed together, and ultimately that we ended up with a successful purchase. Nina was the agent looking after the sale one property up in the chain we were in. Working with her directly on how to navigate the complexities of our chain made everything easier - we really valued her expert advice and support. She provided great clarity and communciation whilst managing the progress of the entire chain.

Charlie · 25 August 2023

Agent replied · 30 December 2023

Dear Charlie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great experience. We were trying to rent a family house for a while and then we stumbled upon Dexters in Twickenham. Our agent Callum was super helpful, guided us through the process and thanks to him we found a perfect house. He explained everything and was always available of we had any questions. Thanks to him the whole process was much easier than we expected.

Danka · 26 May 2024

Agent replied · 24 August 2024

Dear Danka, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

We recently completed on our chain with Dexter's. Ian and George were fantastic throughout the entire process, and were incredibly patient and supportive through a very lengthy conveyancing period. Can't recommend enough - I'm certain without their assistance the chain would have fallen through. Big thanks to Ian, George, Barry and the whole team!

David · 3 November 2024

Agent replied · 10 December 2024

Dear David, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Dexters Twickenham have proved to me that Estate Agents CAN be professional and trustworthy and a pleasure to deal with. In particular, they have found buyers quickly, given good advice and helped me through a difficult year. And as if that isn't enough they have ethical and cost effective professional contacts and trades who helped me get ready for and transact the sale. Thanks Nina Gallagher my main contact , Claire Sheffield and Emily Osagie.

Zarina · 25 August 2023

Agent replied · 30 December 2023

Dear Zarina, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Twickenham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters handled the recent sale of our home and we were incredibly pleased with the service they provided. It was a long process for various reasons and they kept in touch throughout, communicated important information and were always ready to help if we needed it. In particular Emily, Elly and George were great in getting the sale through and Nina was incredibly efficient in handling our after sale care. I would thoroughly recommend using Dexters.

Denise · 25 August 2023

Agent replied · 30 December 2023

Dear Denise, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Fantastic service and highly professional from start to finish. Over delivered on expectations and customer service at every level. Sold our house extremely quickly, minimising the time we needed to juggle family to allow for viewings. Nina was especially brilliant, helping to keep us in the loop on both our sale and purchase. Nina went above and beyond to fill the gaps in communication and organisation left by our conveyancing solicitor. Would highly recommend to anyone looking to sell or buy.

Mark · 25 March 2023

Agent replied · 30 December 2023

Dear Mark, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have been using Dexter's for a number of years, and have had excellent help form the Twickenham Branch for number of our properties, they have been amazing going beyond all of our expectations, would highly recommend, thank you all especially Alfie, Harriet, Joey, and all the staff always polite and helpful :-) Our property has been let very promptly and are happy with the tenants. Thank you

Gill · 24 January 2024

Agent replied

Dear Gill, I was delighted to read the comments in relation to our Twickenham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We are very grateful to have our agent, Eloisa Williams, to help us with the flat rental search! It was a tough journey to look for a flat that is pet allowed and we were finding one from aboard! Eloisa is extremely helpful and knew exactly what we are looking for, she helped to find a perfect home for us in a short time. And her follow up works are much appreciated. She’s awesome!

Cherrie · 25 August 2023

Agent replied · 30 December 2023

Dear Cherrie, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters twickenham were really helpful with helping us find somewhere to rent especially in such a difficult time. Taylor was our main point of contact and I feel very grateful to him for all his help. He always kept me up to date while we were waiting for bits of information and I found that so helpful. His general manner was very kind and I always felt I could ring me and ask questions.

Emma · 25 August 2023

Agent replied · 30 December 2023

Dear Emma, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Lilyella at Dexter was a cheerful and pleasant person to work with. She showed us a few options and was always friendly and accommodating. Her positive attitude and enthusiasm were definitely appreciated. If you’re looking for someone with a warm and cheerful approach, Lilyella would be a great agent to work with.

Atta · 27 October 2024

Agent replied · 10 November 2024

Dear Atta, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Extremely pleased we chose Tom and his team to find us tenants for our property. Having spoken to most of the agents in Twickenham, we were so impressed with their professionalism and proactiveness. They didn’t even have to put our house online before showing people around! Thanks again, we’d most definitely recommend!

T · 17 October 2024

Agent replied · 24 October 2024

Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Twickenham office will be thrilled to read this. Kind regards, Asma

5/5

Google

Abi was excellent in dealing with an issue that was solvable very quickly . Cred credit to the team

Peter · 13 November 2025

Agent replied · 13 April 2026

Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Paris from Dexters Twickenham was fantastic with us, answered all our questions and was very supportive and understanding. …

He · 13 November 2025

Agent replied · 13 April 2026

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Dexters Twickenham were amazing at providing a fantastic customer experience. Callum in particular helped answer a few questions I had and helped show what opportunities are around the area as my partner and myself are looking for a future purchase. Callum is new to the team at Dexters and is a great asset to team. Would highly recommend Dexters Twickenham and we would definitely go back to them again for our future purchase.

Aston · 25 August 2023

Agent replied · 30 December 2023

Dear Aston, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexter provides a very good service in sourcing profound quality properties which we find other agents hard to compete with. Their team starts from presenting, selling, and escorting clients to view and after-sales follow-up those properties are professional. We met the branch manager George Brain who has shown good guidelines, patience, and well understanding of what we need on acquiring our aimed property. Thank you Dexter and George who are being so helpful!!

Marco · 25 August 2023

Agent replied · 30 December 2023

Dear Marco, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Over now more than 5 years this Dexters Twickenham office has delivered again and again. Even when I once was silly enough to use another estate agent for a short period, Dexters with Harriet was there to support and help minimised the financial damage and pain that senseless decision created. Now I am back with Dexters and do know what I can expect and will get. A big Thank You to the whole team. 😊

Karsten · 28 June 2023

Agent replied · 30 December 2023

Dear Karsten, thank you for your 5* review. We are pleased to read that you have had a great experience with the team in our Twickenham office. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Excellent communicators, undertook proper due diligence, empathetic and understanding of the emotional parts of buying a house. We were liaising with Claire Sheffield who was a superstar- even though we weren't her client (we were a buyer), she was very supportive of us, listened to what we were looking for and our position, and worked her magic to get the chain locked. Thank you Claire, hope to work with you again!

Ella · 29 September 2023

Agent replied · 30 December 2023

Dear Ella, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We worked with Alfie on our letting process, and he was immensely helpful, knowledgeable, and proactive. He kept us updated and informed at every stage, making each step clear and straightforward. Alfie streamlined the entire process, ensuring it was completed swiftly and efficiently on our behalf. We highly recommend him.

Anil · 3 November 2024

Agent replied · 10 November 2024

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Had a great experience with the Dexters team in Twickenham. After previously being on the search for rental property for 2 months I was glad to have been dealt with by a team that knew exactly what I wanted and hence were able to find me a new home. From start to finish - perfect.

Leo · 13 February 2026

Agent replied · 13 April 2026

Dear Leo, Thank you for your kind comments regarding the Twickenham team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Dexters from Twickenham agency, Saskia Sinfield is a very caring and kind person. She showed us the properties with great attention and provided all the information about each home in detail. We truly hope we can find our new home through …

Igor · 13 January 2026

5/5

Google

Armando was truly amazing and helpful, he went above and beyond, in helping me to find a rental property. Always eager to find the best property fit to my profile, extremely knowledgeable and having the best advice! Thank you, Armando , very grateful to you and the team !

Mihaela · 17 October 2024

Agent replied · 24 October 2024

Dear Mihaela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Couldn't recommend Harriet Fox from Dexters Twickenham more. Some processes have been going back and forward now for multiple days, but she has been able to help us with all of our requests, concerns and other details in a matter of hours since stepping in. Harriet has the perfect balance of being professional yet friendly and I would recommend anyone looking at using Dexters services to ask for her directly.

Steven · 25 August 2023

Agent replied · 30 December 2023

Dear Steven, We really appreciate you taking the time to leave such lovely comments about Harriet. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Twickenham team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have just sold my property through Dexters Twickenham and the experience has been excellent. Both Claire and Nina were extremely supportive and helpful. They kept me informed throughout the whole process and if I ever had a query they responded immediately. The time leading up to exchange was a bit stressful, but Nina really helped to reassure me and worked really hard to push it all through. Thank you!

Christina · 25 August 2023

Agent replied · 30 December 2023

Dear Christina, We really appreciate you taking the time to leave such lovely comments about Nina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Twickenham team in the future. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Twickenham

How many reviews does Dexters Twickenham have?

Dexters's Twickenham office has 1,535 reviews across 1 platform: 1,535 on Google.

What is Dexters Twickenham's rating?

Dexters Twickenham is rated 4.9 out of 5 across all 1,535 reviews, and 4.9 out of 5 on Google from 1,535 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Where is Dexters's Twickenham office?

Dexters Twickenham, 84 Heath Road, Twickenham, Surrey, TW1 4BW.

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