Trusted Agent profile · Twickenham, Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,535 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

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Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,535 reviews on 1 platform, including 1,535 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

1,535

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

Callum was great in finding us a flat. I felt able to talk to him honestly about what was and wasn’t working about what we were being shown. He listened and then found us the flat we wanted to rent on the next viewing.

Alice · 10 October 2024

Agent replied · 24 October 2024

Dear Alice, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma

1/5

Google

Horrendous experience that I wouldn’t want my worse enemy to go through - they auction rental homes - paid the asked holding deposit and as we are a gay couple I heard “the other family were chosen” as you have cats - note that pets were allowed - and I paid the holding deposit? I was so confused - now the absurdity gets worse and worse - not returning the holding deposit and one blaming each other - I had to get the police involved as this is a crime - AVOID AT ALL COSTS and btw they keep calling me offering properties and asking if I’m prepared to pay more than the asked price - CRIME - auctioning rental properties

Botox · 13 February 2026

5/5

Google

Despite a previous negative experience with Dexter, Callum has certainly changed my perception. He is currently assisting me in finding a flat, and I couldn't be more pleased with his service: he is incredibly responsive, attentive, and friendly. The company would benefit greatly from having more people like him on their team- Thank you Callum!

Lodovica · 27 March 2024

Agent replied · 24 August 2024

Dear Lodovica, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

5/5

Google

Recently I moved into a new apartment. Charlie was the one I contacted and guided me through everything. Since this is the first time i and my brother alone renting out a property, Charlie helped me down the road. I am satisfied with the service and hopefully will help me in the future as well.

AKSHAY · 19 March 2024

Agent replied · 24 August 2024

Dear Akshay, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma, Customer Relations Team

1/5

Google

AVOID WITH HUGE CAUTION!!!! YOU THINK THERE OK UNTILL THINGS GO ABSOLUTELY DISGUSTINGLY WRONG WE HAVE LIVED WITH SERIOUS MOHKD DAMP FOR 2 HALF YEARS CAUSED SERIOUS ILLNESS AND PERSONAL INJURY BY GOING UNCONSCIOUS FALLING AND NOW REQUIRING …

Carlie · 22 April 2026

Agent replied · 30 December 2023

Dear Carlie, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma

5/5

Google

Dexters managed my tenancy for 7 years, and found me good tenants throughout. They have then sold my property, finding a solid buyer and acheiving my intended sale price. Most importantly, they have been clear and helpful in communications with me, action focussed and get things done. I would definitely recommend Harriet and the team at lettings and Emily and the team in sales.

L · 25 August 2023

Agent replied · 30 December 2023

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My experience with Dexters was really positive, thank you to Armando Ibisi who helped me find a suitable flat. He was always quick to reply and took in consideration my requirements, he also provided videos of suitable properties, while I was not in the country, which were really helpful. Thank you Armando! 👍 …

Andra · 19 March 2024

Agent replied · 24 March 2024

Dear Andra, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

My friend and I are currently hunting for a flat. Dexters have been a huge help, especially Callum Barron. We recently put an offer in and were unfortunately “out bid” but Callum was very supportive and got straight back into the search for places that fit our needs. Very professional and determined.

Jemelia · 26 April 2024

Agent replied · 24 August 2024

Dear Jemelia, Thank you for taking the time to leave a wonderful 5 star Google review. Callum will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Google

Within the space of a week Kris and his team at Dexters Twickenham helped get my house under offer! They were professional throughout and managed to get a high volume of viewings arranged quickly and efficiently. I look forward to working with them to get the sale completed just as quickly and would recommend them to anyone looking to sell in the Twickenham area. Thanks to the whole team for making the whole process feel stress free!

Fatima · 25 March 2022

Agent replied

Dear Fatima, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Twickenham office will be thrilled to read this. Kind regards Evie Fisher Customer Relations Team

5/5

Google

I had a great experience with Dexters. My agent, Lilyella Harland Fairweather, was professional, kind, and helpful. She made searching for a new home a very pleasant experience. She made the process painless and easy to navigate. Thank you Lilyella!

Terrence · 3 November 2024

Agent replied · 10 November 2024

Dear Terrence, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lilyella. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Dexters has been by far the most professional and warm agency in our home finding process. We were very afraid of whether we would be able to achieve this from afar, but especially George was our biggest helper and took care of all our questions and demands. We are grateful to him. Likewise, Josh was there just in time for us to see the house from afar and showed us around the house in detail. Thank you very much to the whole team ..PositiveResponsiveness, Quality, Professionalism, Value

Emrah · 25 August 2021

Agent replied · 30 December 2023

Dear Emrah, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

This is my first time using Dexters for property search in the Twickenham area as I am looking to relocate from Birmingham. I must say George was not only professional but very easy to talk to I was very relaxed and provided me with quality information in answering my questions. I have my first booking booked in for tomorrow 24/09 for the afternoon which will be viewed by my girlfriend and also, Thank You George for being 'flexible' in fitting me in as I know you have a busy schedule for the day already. Keep up the excellent service you provide for newcomers like myself - ThanksPositiveResponsiveness, Quality, Professionalism

Aamir · 25 August 2021

Agent replied

Dear Aamir, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

My experience with Dexters looking for properties in this area has been wonderful. George has been super diligent in only picking the right kind of property we were looking for and very responsive when getting in touch with landlords and back to us with information we asked for. I thoroughly recommend them when looking for a place in this area, I definitely had a better time with Dexters than many of the other agencies who send out floods of listings where most of them aren't appropriate for your needs.PositiveResponsiveness, Quality, Professionalism

Lauren · 25 August 2021

Agent replied

Dear Lauren, Thank you so much for leaving a great review in relation to George in our Twickenham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I was extremely pleased with my experience renting a property through Dexters Twickenham office. I worked closely with Taylor, but also had the opportunity to work with other staff as well and was greatly impressed with the responsiveness and professionalism of the team. I was able to make an offer very quickly on a property after seeing a (remote) video tour, and Taylor worked to ensure the process went smoothly and as quickly as possible. I especially appreciated the extra efforts Taylor made to draw a floor plan by hand, since none was available. Thanks again!PositiveResponsiveness, Professionalism

Jess · 25 August 2021

Agent replied

Dear Jess, Thank you for your review, and mentioning your experience with Taylor in our Twickenham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Louise Smith Customer Relations Team

5/5

Google

We were very impressed with how dynamic and passionate Rhys is. We had our first meeting on Friday at 3pm, he had the photographers visit and sent us the contract later that day, then he went to work on the Saturday despite it usually being his day off so as to put our property online to market and then he had organized 5 viewings for the Monday thereafter. On Monday afternoon Rhys called us with an offer and we have our tenant scheduled to move in in less than two weeks from then! Very good communication and responses to emails and phone calls. I would recommend Dexters.

Online · 25 August 2021

Agent replied · 30 December 2023

Dear Sir/Madam, We are delighted that you took the time to leave such a fantastic review which the Twickenham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

If you are looking for a letting agency that really cares, then I would highly recommend Dexters, especially if you are new to the whole letting process. I had the opportunity to have George as my letting agent and he has been so wonderful and he made the whole process so easy to manage. George is patient, informative, helpful, efficient and have great communication and customer services skills. He also cares a lot about his client and his job. I also find all the team at Dexters to be very helpful and efficient. I highly recommend Dexters.

Val · 25 August 2021

Agent replied

Dear Val, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Twickenham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Very smooth and efficient service for finding a home to rent and moving in. We worked with Eloisa and she was kind, understanding, and resourceful, making the whole process just really easy and straightforward even when some hiccups from our side came up. No nonsense, very professional - pretty much the best experience you could expect.

Keenu · 10 January 2024

Agent replied · 30 December 2023

Dear Keenu, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Alfie was fab! Professional and efficient. We had two days to get all paper work sorted and references checked as we had to move out of our flat, and Alfie was super efficient and responsive so we managed to get everything sorted and moved into our rental yesterday. Might have broken a record on the quickest turnaround. Thanks Alfie!

Dina · 31 October 2023

Agent replied · 30 December 2023

Dear Dina, Thank you for taking the time to leave a lovely review regarding Alfie. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have recently moved into a 2-bed apartment in Strawberry Hill. Dexters - and in particular Nitesh (Gurung) - were thorough and professional throughout; clear and efficient in what was required and flexible towards our needs. Once we had made contact with Nitesh, he worked hard to find a suitable property and we would be happy to recommend him.

KJ · 29 October 2023

Agent replied · 30 December 2023

Dear KJ, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I want to extend my appreciation to Tom Ridgeway at Dexters Twickenham for his outstanding assistance in letting a flat. The process was incredibly quick and efficient, which made the entire experience stress-free. I couldn't be happier with the service provided. If you're looking for a seamless letting experience, Tom Ridgeway is the person to go to. Highly recommended

Wera · 29 October 2023

Agent replied · 30 December 2023

Dear Wera, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tom, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A fantastic experience with Dexters Twickenham, I would highly recommend. Tom Ridgeway was on hand throughout, whether in person or via telephone & email. His conscientious and personable approach made what could have been a very stressful process run so much more smoothly. If you are looking for an estate agents, Dexters in Twickenham is definitely recommended.

Sam · 28 November 2023

Agent replied · 30 December 2023

Dear Sam, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We really enjoyed dealing with Rhys from Dexters Twickenham. Rhys quickly makes you comfortable when around him. He is naturally friendly, easy to talk to and efficient when responding back to any queries. He is a natural people's person. We thank you for everything you have done for us and admire your resilience. We strongly recommend the letting team at Dexters Twickenham, in particular Rhys as their star player. Haytham & Niki

Haytham · 25 August 2022

Agent replied · 30 December 2023

Dear Haytham, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Dexters did a great job for us, selling our family home quickly and coordinating this sale very efficiently with the purchase of another house. They were always cheerful, helpful and not at all pushy. Claire in the Twickenham office was great, really good at communicating and always very straightforward. Nina was also excellent, liaising between people in the chain and making the whole thing run as smoothly as it could. Thank you.

Amy · 25 August 2022

Agent replied

Dear Amy, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

4/5

Google

Dexters provided a great service during our recent sale and property purchase, especially Claire and Nina. Claire secured numerous offers, all over asking price during the 1st weekend of viewings. Her communication was great, she was efficient and a pleasure to deal with. Nina was fantastic regarding the sales process, she kept us informed and dealt with issues effectively. I would recommend Dexeters, they are professional, friendly and provide good customer service.

Susan · 25 August 2022

Agent replied · 30 December 2023

Dear Susan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Twickenham

How many reviews does Dexters Twickenham have?

Dexters's Twickenham office has 1,535 reviews across 1 platform: 1,535 on Google.

What is Dexters Twickenham's rating?

Dexters Twickenham is rated 4.9 out of 5 across all 1,535 reviews, and 4.9 out of 5 on Google from 1,535 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Where is Dexters's Twickenham office?

Dexters Twickenham, 84 Heath Road, Twickenham, Surrey, TW1 4BW.

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