Trusted Agent profile · Twickenham, Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,535 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

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Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,535 reviews on 1 platform, including 1,535 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,535

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

My husband and I had a very positive experience with Dexters selling our property. Ian, Peter and Annie were very professional and responsive which resulted in a quick and smooth sale. We would highly recommend the team.

Louisa · 30 March 2025

Agent replied · 17 April 2025

Dear Louisa, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

For the last few years I have dealt with Harriett in the Twickenham office in regard to lettings. Harriett and her team are always courteous, efficient and very pro-active in finding the right tenant. They are a pleasure to deal with and make every effort to keep me informed through the whole process. Above all they are honest and upfront in all their dealings. I would highly recommend them.

Lorraine · 25 August 2023

Agent replied

Dear Lorraine, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Thanks for the Twickenham Dexters team, George, Nina, Emily and the team's help on our first property purchase in the UK. They were acting a bridge to connect the sellers and buyers effectively, the whole process was so smooth and efficient. As an overseas buyers we were appreciated of their assistance and make it happened so quickly even we are in different time zone. Fantastic, great job and service!

Elma · 25 August 2023

Agent replied · 30 December 2023

Dear Elma, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I was very sceptical because I had just gotten out of a purchase process 3 months ago because of the estate agent lying about the service charge, so I was worried about going through the whole situation again. But Dexters in Twickenham were very professional! The purchase went smoothly and Nina was extremely helpful and available during the whole process. I can't recommend them enough!

Ermal · 28 November 2023

Agent replied · 30 December 2023

Dear Ermal, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

What a whirlwind of activity from a very efficient team of enthusiastic, energetic, motivated , and respectful Agents - so glad we chose Dexters to handle the sale of my father's bungalow. We were very well looked after by Peter, who kept us informed of every step being taken and his enthusiasm was contagious. The bungalow was put up for sale 10 days ago, with a Bank Holiday in between, and is now Under Offer. I feel very confident that the team, especially Peter, will take great care of us until the completion of the sale. Well done all of you.

Dave · 25 August 2022

Agent replied · 30 December 2023

Dear Dave and Ruth, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I never thought buying a property would be so easy, but with the help of Claire and her phenomenal team, my dreams came true in no time!! They work round the clock and always there to help and answer your questions in case you have a difficult solicitor!! Genuinely speaking, I never had to ask for anything twice and I cannot recommend Dexters more!! I hope I can knock on their door again in the near future with more purchases. Purchase completed, Harriet and her team were quick to jump on board and they found me quality tenants in the space of 10 days while the property wasn’t even ready for marketing! Not only did they manage to find me great tenants, they secured me a much desired two year tenancy at a record price for its location!!! I can’t thank both teams enough and I cannot wait to work with you all again very soon!

Shayan · 25 August 2022

Agent replied · 30 December 2023

Dear Shayan, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

4/5

Google

Sale price & Commission rates - 3/5 Service post offer acceptance - 5/5 Overall rating- 4/5 We sold a property via Dexters. We decided to go ahead with Dexters because they showed us data and the most promise from a sale price. We survived an initial round of disappointment as the property did not get get anywhere close (within 5%) to the listed price. Offer came in the moment we reduced the price and matched it with what some of the other estate agents originally quoted. Once the offer was accepted, Nina Gallagher and Kris were excellent throughout the process. They also provided us with data and support for our onward purchase offer. The chain was long and the overall process took close to 7 months. Throughout Nina was accessible and very supportive.

Deepak · 25 August 2022

Agent replied · 30 December 2023

Dear Deepak, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Harriet and her team are probably the best estate agent I’ve ever dealt with internationally. A very switched on and efficient lady, Harriet’s recruitment processes have ensured she has some exemplary staff, such as Taylor, who helped us smooth the way in and out of our rental property. I wouldn’t hesitate to recommend Dexters Twickenham, and wouldn’t at all be surprised if Harriet and Taylor had significant input into them being awarded best estate agent 2021. Here’s to 2022 awards, we’ll done Harriet and Taylor and thank you!!!

Greg · 25 August 2022

Agent replied · 30 December 2023

Dear Greg, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Eloisa has been incredibly helpful in helping myself and my partner find and secure a brilliant flat! She has been incredibly patient with us and friendly and helpful throughout the whole process, keeping in touch regularly and being really attentive to our needs. Dexters have also been brilliant at providing excellent customer service, even offering to deliver a case of wine to our flat when we were faced with a minor setback in the admin/contract! I would highly recommend both Dexters Twickenham, and in particular Eloisa, to anyone looking to rent in the Twickenham area :)

Lottie · 25 August 2022

Agent replied · 30 December 2023

Dear Lottie, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Twickenham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

From very first phone call Nitesh was very professional, responsive and knowledgeable. He kindly arranged the viewing and took me through a very well presented property. Nitesh knows the property and the area well. He helped with negotiation and made a mammoth effort to communicate the details required for the final decision. I was pleasantly impressed by the service provided. I would recommend Nitesh without hesitation.

Dmitri · 29 October 2023

Agent replied · 30 December 2023

Dear Dmitri, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Twickenham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Absolutely shocking 😲 nasty nasty nasty ruined my family my wife over living with mould and damp since we moved in breaching contracts my wife is carlie on this page below harassment using our own damages twice on forbidden 🚫 housing laws …

Luke · 22 April 2026

Agent replied · 22 August 2026

Dear Luke, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma

5/5

Google

Mums house sale was far from easy but from the lovely Emily the start I am so glad we went with Dexters as when the market and personal circumstances got tough, Dexters went the extra mile to achieve our sale and maintain the chain. Nina was our amazing support during this extremely difficult time. So totally professional and knowledgeable but with great empathy. Thank you so much 🙏

Tina · 25 August 2023

Agent replied · 30 December 2023

Dear Tina, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent service from start to finish. CALLUM was professional, knowledgeable, and always quick to respond. They kept me informed throughout the whole process and made everything feel straightforward and stress-free. I really appreciated their honesty and attention to detail. Would definitely recommend to anyone looking to buy or sell a property.

Sumit · 13 February 2026

Agent replied · 13 April 2026

Dear Sumit, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Hunting for a property can be such a nightmare, exhausting and challenging, a minefield of bait-and-switch ads and hard-to-reach agents. Dexters consistently have been the best, in my experience, and generally have the most personable and trustworthy of agents. Armando in Twickenham has been very diligent, professional, and flexible, we're glad to be working with him.

Peter · 26 April 2024

Agent replied · 24 August 2024

Dear Peter, Thank you for your kind comments regarding Armando and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Aoife at Dexters Twickenham has been such a help for us in securing our rental. She walked us through the entire process and have been so responsive and attentive. We are very grateful to all that she has done for us so far!

Traci · 26 November 2024

Agent replied · 10 December 2024

Dear Traci, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Thank you to Dexters Twickenham for making the process of finding and buying our lovely new house smooth and (relatively) stress-free! Annie was very helpful, for example quickly taking up our queries with the vendor. Ian was great on the legal side. A great team!

Soo · 27 October 2024

Agent replied · 10 November 2024

Thank you for your kind comments regarding the Twickenham team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Thank you to Dexters for helping myself and my family get a place! Especially to Nitesh who saw us last minute. Nitesh was extremely welcoming and very friendly and answered any questions and concerns that we had and made sure we knew every little detail that we needed to know about the flat. He made sure we were 100% happy with any information given to us.

Alice · 25 August 2023

Agent replied · 30 December 2023

Dear Alice, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nitesh, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My wife and I viewed and rented a property from Dexter's Twickenham earlier this month. Alfie and the Dexter's team were professional, friendly, and easy to work with. They quickly addressed all our concerns and made getting the property under contract a breeze. I would definitely work with Alfie and his team again and recommend them to anyone else looking for a property in the area.

Adam · 25 August 2023

Agent replied · 30 December 2023

Dear Adam, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Twickenham office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We would like to commend Ellie Luxford, who on two occasions championed us to sellers as being first choice. On the first occasion there was a weekend viewing and bid/taking and although ours was not the highest bid, thanks to Ellie the sellers gave us 24 hours to consider the options, but we decided not to go with it. On the second occasion again, thanks to Ellie and her colleagues such as Brian, we were championed as the most suitable buyers, and our offer was accepted. That was the start of the journey rather than the end. There was considerable pressure to complete before 30th of June 2021 and Ellie played a key role in continuous liaison with solicitors, the sellers and our estate agents to keep up the momentum. The property we were buying was a deceased estate, with quite a lot of work needed, and Ellie was endlessly patient in letting us see the property several times, to plan out the priorities for renovation. When Ellie was away for a bit, her colleague Nina stepped in, and was equally very helpful, which we believe is indicative of very good team working. In effect all had a key role in making it happen. We were lucky to have an exceptionally good solicitor together with highly motivated and able Estate agents working for us in Wimbledon, but without going into detail it seemed to us the other solicitors involved seemed to us to be at times rather “variable”. Despite this we completed in 5 weeks which we gather is very good going, and we do believe this could have happened without very good Estate Agents in Dexters in Twickenham and Ellisons in Wimbledon who communicated effectively and frequently with each other. We would like to thank Ellie and the team at Dexters and Andrew Hunt & Aidan Purtill at Ellisons very much for their parts in achieving this. Robert & Anne Clark

Robert · 25 March 2022

Agent replied · 30 December 2023

Dear Robert, we really appreciate you having taken the time to post this review regarding your experience with Elly and Nina in our Twickenham office. It makes it all the more worthwhile to the team when their service has been … More

5/5

Google

I cannot rate Claire Sheffield and her team at Dexters enough. I’ve never said this before but they don’t just go the extra mile they go the whole marathon. Dexters sold our house: I expected that. However, Claire has been there throughout to help push the sale forward and keep everyone in the chain calm. Claire’s advice has been invaluable: she has saved us money and offered practical, timely advice. Claire and the team at Dexters have also helped keep things moving on the house we are buying which, by the way, is not even in the same area! Fabulous seven star service.

Jeanette · 25 March 2022

Agent replied · 30 December 2023

Dear Jeanette, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Rhys Davies went above and beyond the whole time we had contact with Dexters. He made the experience personal and treated us like we were more than just another customer. This was nicely summed up when, several months after we left the property, a package had been wrongly sent to our old address… after I realised this I contacted Dexters and Rhys said he would sort it and it was with us within days! Such a life saver- thank you!

Bethany · 25 March 2022

Agent replied · 30 December 2023

Dear Bethany, thank you for taking the time to leave us a 5* review for Rhys in our Twickenham office. We really appreciate you leaving such great feedback and hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

From the very beginning of the process KrisGauson put me at ease. He and all the team showed empathy regarding my feelings on having to move due to mobility issues. As soon as they were engaged the team began work! Pictures were taken and floor plans were made. The next day Ellie called to book in visits! Over the weekend they had a further 10 viewings booked! By Monday I had 4 offers. Kris advised me and I accepted an offer over asking price! I cannot recommend Dexters highly enough. The team are professional, and understanding, the are also value for money. Thank you Kris and the team! Christina

Christina · 25 March 2022

Agent replied

Dear Christina, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Armando Ibisi from Dexters Twickenham has been excellent throughout our rental search. Efficient and responsive to the extreme, he patiently addressed all our concerns. His positive attitude made the (generally nerve-wracking) process smoother. We're pleased with our experience and greatly appreciate Armando's help in securing our new home.

Naomi · 17 August 2024

Agent replied · 24 August 2024

Dear Naomi, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters Twickenham is a great agency, very professional agents, they showed me great proprieties, always replied to my e-mails, questions, supported me every step of the way. I worked with Taylor McNeil - sorted out all the paperwork for my new flat in 1 week, couldn't believe how easy and fast the whole process was! Definitely recommend and will work with them in the future!

Adriana · 25 August 2023

Agent replied · 30 December 2023

Dear Adriana, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Twickenham

How many reviews does Dexters Twickenham have?

Dexters's Twickenham office has 1,535 reviews across 1 platform: 1,535 on Google.

What is Dexters Twickenham's rating?

Dexters Twickenham is rated 4.9 out of 5 across all 1,535 reviews, and 4.9 out of 5 on Google from 1,535 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Where is Dexters's Twickenham office?

Dexters Twickenham, 84 Heath Road, Twickenham, Surrey, TW1 4BW.

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