Trusted Agent profile · Twickenham, Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,535 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

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Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,535 reviews on 1 platform, including 1,535 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,535

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

Nina was a delight to work with. There were some bumps along the way with the solicitors and Nina was unbelievable in her communication and tireless chasing / resolving of issues with solicitors on both sides. She almost single handedly turned what could have been a disastrous process into a success. I am very grateful for all of her support and can't recommend her highly enough!

Andrew · 25 March 2023

Agent replied · 30 December 2023

Dear Andrew, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Charlie from dexters twickenham office was very polite and courteous while going through the stressful process of looking at places to move to. He was very good at getting information and answering questions and queries. He was also very well mannered and polite. Would defo recommend dexters twickenham with a special shout out to Charlie. What a geez!

JHG · 29 October 2023

Agent replied · 30 December 2023

Dear JHG, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Twickenham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent and wonderful experience at Dexters Twickenham. All our special & sincere gratitude, thanks to Anastasia Jankowiak , who was kind & polite, efficient, knowledgeable, understood our issues, gave proper guidance & solutions, which made us feel at ease the entire process and succeeded towards the purchase of our interested property.

Mahavishnu · 27 March 2024

Agent replied · 24 March 2024

Dear Mahavishnu, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anastasia. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Alfie at Dexters Twickenham handled our rental for us recently. We were moving from overseas and Alfie made everything super easy. He was very communicative and led us through the whole process (which was quite different than we were used to). Highly recommend him if you are looking for a rental in the area.

Blaine · 24 January 2024

Agent replied · 24 March 2024

Dear Blaine, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alfie, and hope we can help again in the future. Kind regards, Asma , Customer Relations Team.

5/5

Google

Nitesh managed to help my family and I get a flat. He was very formal and went in to great detail about not only the flat but also the area of which the flat is located as we weren’t familiar. Nitesh made sure we were happy with what we had heard and made sure he answered all of our queries until we were satisfied.

Charlie · 4 May 2023

Agent replied · 30 December 2023

Dear Charlie, We really appreciate you taking the time to leave such lovely comments about Nitesh. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Twickenham team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a great experience with Dexters Twickenham, the team was incredibly helpful and friendly. We would like to thank Charlie (Lettings team) in particular, who was our main point of contact, for all his help. He has been amazing throughout the process and has been very dedicated in assisting us to find our next home.

Antonela · 30 November 2023

Agent replied · 30 December 2023

Dear Antonela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I cannot thank Nitesh Gurung enough for his exceptional service in helping me find my dream property in Twickenham. His extensive knowledge of the local market, prompt communication, and expert guidance throughout the process made the entire experience smooth and stress-free. Nitesh's professionalism and dedication were evident at every step, and I highly recommend them as an outstanding estate agent.

Alexis · 25 August 2023

Agent replied · 30 December 2023

Dear Alexis, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nitesh, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I signed up with a number of agents in the area and Dexters were by far the most diligent, active and conscientiousness when helping me to find a property. Eloisa made the process feel seamless. She listened to my requirements and kept open communication throughout the whole process which made me feel reassured and informed every step. Would definitely recommend!

Lauren · 25 August 2023

Agent replied · 30 December 2023

Dear Lauren, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Eloisa, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We recently bought a property through Dexters and the whole team were brilliant, especially Claire who consistently went above and beyond through the whole process, including chasing up a difficult Land Registry issue. I really don't know what we would have done without Claire - she made the whole process a breeze!

Tom · 23 February 2024

Agent replied · 24 March 2024

Dear Tom, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Claire, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team.

5/5

Google

Fantastic service and highly professional. Over delivered on expectations and customer service at every level. Sara Atfi was especially brilliant, helping to keep me in the loop with everything from start to finish. Sara went above and beyond to fill the gaps in communication and organisation left by our conveyancing solicitor. Would highly recommend to anyone and I’ll definitely be using for all ongoing work/projects.

Bill · 25 March 2023

Agent replied · 30 December 2023

Dear Bill, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I was looking for an apartment to move to and my agent from Twickenham Office was Robert Curtis. I was really pleased with him. Rob is so professional, very fast (1 min. you're on the phone with him and next, he has already sent you emails with photos, location, videos, etc.) I want to say that he is the best agent ever and if you are looking for a new home , you need to choose Rob. He is definitely the right person for it. It's a real shame that I can't give him more than 5 stars stars, because he deserves so much more :)

Elena · 25 March 2021

Agent replied

Dear Elena, Thank you so much for the fantastic feedback, the team at Twickenham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

This is a few month late, so I do apologies, as life got in the way, but better late than never. I would like to personally thank Claire Sheffield and the team in Dexter's Twickenham for helping to sell our flat. Claire and the team really did go above and beyond to help myself and my husband. We are both living outside of the UK at the moment and were struggling with getting last minute things sorted in the flat. Claire and the team were always so supportive helping us wherever they could, be it going around to the flat to sell a fridge and washing machine, or letting the painters in or dealing with any request that came their way. The professionalism and all round willingness to help in any way was such a support to myself and my husband in getting the property sold. They were always providing updates on the progress or advising us on what we needed to do. We thank you for all your help as it was greatly appreciated, especially as we were not in the country so it was a little harder. I would highly recommend working with Claire and the team. Many thanks again - Ciara Bennett

Ciara · 25 March 2021

Agent replied

Dear Ciara, Thank you for taking the time in providing such lovely comments about Claire in our Twickenham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Our experience with Dexters was amazing, we have rented through them for the last 4 years and upon looking for a new place, Rhys was on hand to help us with everything we needed. This time we didn't rent through Dexters as they didn't have quite the space or property we were looking for. But that didn't stop Rhys from helping us anyway he could and when we found out we had been let down by with another offer, he stepped in to really help us looking for a place quickly.

Jack · 25 March 2021

Agent replied

Dear Jack, We are delighted that you took the time to leave such a fantastic review which the Twickenham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Dexters Twickenham have looked after my property sales and rental for coming over 2 years now. The whole team are great and In particular Harriet Fox has been outstanding yet again in negotiating and keeping me informed with the rental of my twickenham home. She is everything you want in an agent, courteous , professional, personable and always providing solutions. Her instinct for the market and accuracy in tenant profiling is spot on and Dexters are very lucky to have her.

Lester · 25 March 2021

Agent replied

Dear Lester, We are delighted that you took the time to leave such a fantastic review which the Twickenham team will be delighted to read. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

George has been very helpful in our search for a house - friendly, professional and quick to answer any queries. He is polite and courteous even when we asked to see a property for a second time and then decided not to rent it. We have dealt with many estate agents over the past few weeks in our search and George is easily the nicest - helpful in making sure we know about properties coming on to the market without being too pushy. We hope the right house might come onto the market for us and would be really happy if this were through George at Dexters rather than some of the less professional and friendly agents.

Amanda · 25 March 2021

Agent replied

Dear Amanda, Thank you for your kind words regarding our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

From the very first conversation, Alex was professional, knowledgeable, and incredibly supportive throughout the entire process. He kept us informed at every stage, handled all negotiations with confidence, and worked tirelessly to achieve …

Elmira · 13 December 2025

5/5

Google

Absolutely stellar service, both from the perspective of a long-time tennant and as a tennant looking for a new rental. George Goodrich is exceptional at what he does. Professional, firendly and amazingly efficient. Never before have I been matched with an ideal property and closed the deal in less than the span of 1 day since requesting the service. I'm extremely satistfied and would recomment Dexters to anyone looking for quality service. 10/10

Tibi · 25 March 2022

Agent replied · 30 December 2023

Dear Tibi, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Thank you to Elly & the team at Dexters Twickenham for all the great help in marketing & selling my house. The circumstances of my wife and I emigrating before a sale was confirmed, made it all the more challenging, though Elly was tenacious in her endeavours to market the property, manage the sale and keep regular communications with us. I would highly recommend Dexters Twickenham for an Estate Agent. - Sidney P.

Sid · 25 March 2022

Agent replied · 30 December 2023

Dear Sid, Thank you for your review, and mentioning your experience with Elly and the team in our Twickenham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

I would like to thank Dexters Twickenham once again for their assistance and support in the process of finding housing for me and my family. Special thanks to Alfie who helped me quickly understand the situation and make the right decision . I recommend Dexters Twickenham team to anyone who is looking for a place to buy or rent.

Ruslan · 2 August 2023

Agent replied · 30 December 2023

Dear Ruslan, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Claire and Nina @ Dexters Twickenham were brilliant throughout the purchase of our new house. We were in regular contact throughout the whole process. Nina massively helped keep the legal side of things moving and accommodated our trade visits and vendor enquiries quickly and efficiently. They have a lovely, professional manner and work equally hard on both the seller and buyer sides to secure our dream home. Thank you.

Louise · 25 August 2022

Agent replied · 30 December 2023

Dear Louise, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Rob Curtis helped us with our property search in the Twickenham area. Dexters have had the best range of properties in the area while we were searching, they responded quickly and were generally very helpful. Rob was very professional, honest and clear in dealing with us throughout. We engaged with six agencies when looking for a new flat. Out of those Dexters were the best, they are doing a brilliant job - keep it up!!PositiveResponsiveness, Professionalism

Georg · 25 August 2021

Agent replied

Dear Georg, Thank you for taking the time in providing such lovely comments about Rob in our Twickenham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I don’t usually leave reviews however I felt compelled to leave one for Dexters Twickenham. We have recently purchased our first property with them and I would not hesitate to use them again in the future. By word of mouth a friend had recommended them to me. During the whole process (of which can be a very stressful time for everyone involved!!). Dexters were amazing and especially Chris H. He ensured clear communication with us at every juncture, was so personable and understanding throughout the whole process. Both my partner and I work full time which made it difficult to communicate however, Chris made himself available when we needed him to ensure the process went smoothly.

Nat · 25 August 2020

Agent replied

Dear Natalie, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We had a really positive with Dexters over the last few years. Initially through renting and more recently in the pursuit of finding as a property. We've been mainly dealing with Chris and he was absolutely fantastic. Very professional and listening to our requirements, he even helped us out making an offer when the owners had given up on selling the property or engaging with my current landlord to see if they would sell. Thank you Chris for all the time and help you provided to us.

Lilly · 25 August 2020

Agent replied

Dear Lilly, I was delighted to read the comments in relation to our Twickenham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Dexter’s were amazing especially Callum he was fantastic to deal with. He had excellent knowledge of the property we were viewing and answered all our questions in great detail. Will definitely recommend im the future!

Lucy · 3 November 2024

Agent replied · 10 November 2024

Dear Lucy, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Twickenham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

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Questions about Dexters Twickenham

How many reviews does Dexters Twickenham have?

Dexters's Twickenham office has 1,535 reviews across 1 platform: 1,535 on Google.

What is Dexters Twickenham's rating?

Dexters Twickenham is rated 4.9 out of 5 across all 1,535 reviews, and 4.9 out of 5 on Google from 1,535 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Where is Dexters's Twickenham office?

Dexters Twickenham, 84 Heath Road, Twickenham, Surrey, TW1 4BW.

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