Trusted Agent profile · Twickenham, Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,535 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

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Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,535 reviews on 1 platform, including 1,535 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,535

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

I had the pleasure of working with Tom from Dexters, and I couldn't be happier with the service he provided. From the moment we met, Tom exuded professionalism, knowledge, and a genuine commitment to helping my partner and me find our dream property. Tom's expertise in the real estate market was evident throughout the entire process. He patiently listened to our requirements and preferences, ensuring that each property he showed us was a perfect fit. He went above and beyond to provide us with a wide range of options, and his guidance was invaluable in helping us make an informed decision. What truly set Tom apart was his excellent communication and dedication. He was always available to answer our questions and address our concerns, making the entire buying process smooth and stress-free. Thanks to Tom's efforts, we found the ideal home that exceeded our expectations. I highly recommend Tom from Dexters to anyone in need of a dedicated and knowledgeable estate agent. His exceptional service made our transition to a new property a truly pleasant experience.

Maximilian · 29 October 2023

Agent replied · 30 December 2023

Dear Maximilian, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Twickenham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have just sold our house through Dexters. Once again, exceptional service. I honestly mean it, that compared to other agencies we have used in the past, communication is so clear and simple - not panicked or dramatic. Just simple and based on what we needed as sellers. They were patient with us as sellers and with the changes in the market over the past year. I would recommend them. Best Twickenham estate agents by far. Would like to give a special shout out to Claire who was our contact throughout and had great communication with both me and my husband. Thanks team Dexters. Really happy with our sale.

Georgina · 29 October 2023

Agent replied · 30 December 2023

Dear Georgina, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently bought a house through Dexters Twickenham and can't fault anything with their service. The sales negotiator Ani (Anastasia) was amazing from the initial phone call and viewings right through to completion. She was always very professional, friendly and responsive. Ian was also really helpful with the admin and ensured the whole process/solicitors side of things went smoothly. Approximately 10 weeks from offer acceptance to completion, without any issues.

James · 14 May 2024

Agent replied · 10 November 2024

Dear James, We really appreciate you taking the time to leave such lovely comments about Ani. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

We recently purchased our home through Dexters Twickenham and we could not be happier. From the moment our offer was accepted, they kept us totally in the loop with how things were progressing and where we were in the process. I must give a special mention to Peter... He met us for our initial viewing and he was an absolute pleasure to deal with. He was charming, courteous and professional throughout & kept us updated every few days which we really appreciated. When we had a question, Peter was prompt to respond by email or phone call and he was very approachable no matter what our concern was. Peter, we thank you so much for all of your hard work. When it came to completion, we dealt with Ian and again I'd like to thank Ian for relentlessly persuing solicitors and other third parties to make sure we progressed as smoothly as possible to completion before the SD deadline. If you're buying a property through Dexters Twickenham, you're in safe hands.

Matthew · 3 April 2025

5/5

Google

Emma has been excellent, really helpful and efficient

Jason · 22 April 2026

Agent replied · 22 August 2026

Dear Jason, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

I would like to thank Peter from Dexters for his help in finding my new home. His advice at all stages was immensely helpful and he was quick to deal with any queries raised between all parties and even solved communication issues with my solicitor. His thoroughness and professionalism ensured a smooth completion for which I am very grateful.

Michaela · 27 October 2024

Agent replied · 10 November 2024

Dear Michaela, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I have run my own full service Agency in Notting Hill and have very high expectations of agents. Dexter’s Twickenham really surprised me - Taylor McNeil and his team are excellent! Incredibly efficient, Taylor was on it from the very beginning and was instant and on point. I waited until the very end of the process to post a review as I wanted to see how good he was post signature on the contract. Well - he surpassed expectations and was as good as previously - possibly even better (if that is possible). The whole team - from the person picking up the phone to Alfie Brown handling the back office vital comms - were seriously great. Well done - a great experience! I highly recommend this office. Nicholas Crayson

Nicholas · 25 August 2023

Agent replied · 30 December 2023

Dear Nicholas, Thank you for taking the time to leave a 5 star review regarding your experience with Taylor and Alfie in our Twickenham office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. All the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had the Great Privilege and Pleasure of getting in touch with Nitesh while looking for an apartment to rent In Twickenham! In a very efficient, tidy and professional way he helped me find an apartment to rent - and it was a very satisfying experience letting an apartment with Nitesh, as the whole process was very professionally done. His communication was wonderful, and he was always available, taking time for any questions I brought to him. Above all he showed a human character of caring and empathy, which I really appreciated, and it also made me feel in the right and safe hands when looking for a rental apartment. Would definitely recommend Natesh, and hopefully We will Speak again!

Robin · 25 August 2023

Agent replied · 30 December 2023

Dear Robin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I've had the recent pleasure of dealing with Elliott Poley when my rented apartment's bathroom sprung a leak and needed fixing, which then followed into a full scale remodel of the said bathroom. Elliott is attentive, hands on with a wonderfully friendly demeanour. He works as a Design and Refurbishment Consultant, which means he oversees the whole project, liaises between the contractors, the landlords and us effortlessly. He kept our considerations in mind, kept us in each communication and would help squash any issue that would arise. He doesn't manage the project from afar, he pops by on a daily basis to monitor and check in on us as well. Rest assured if you have Elliott dealing with any works in your apartment, you're in good hands.

Niami · 25 August 2023

Agent replied · 24 August 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have been looking for a property, Emily from Dexters provided a very professional service to my family and myself that even though our needs for the house is special, but she has been very kind and patience to keep trying her best to look for all possible match to me. I highly recommend Emily from Dexters if someone wants to find a property. I’m sure you will feel her devotion and enthusiasm to help you find your house that you really want.

Kelvin · 25 August 2023

Agent replied · 30 December 2023

Dear Kelvin, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Emily, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Shout out to Eloisa Williams at Dexter Twickenham. She is amazing to deal with and found the perfect property for us and our needs. After what seemed like an eternity of searching for properties and going to going to viewings of unsuitable places, arranged by competitors, I decided to contact Dexter Twickenham. Eloisa took the time to listen to our needs and wishes, dealt with some unpleasantries from another office and patiently answered all questions. She helped us to find the right place and we can’t wait to move in. I can highly recommend her and her team. Thank you so much again, Eloisa.

Sa · 25 August 2023

Agent replied · 30 December 2023

Dear Sa Na, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Eloisa, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

From the initial contact until completion the staff at Dexters demonstrated a high level of professionalism and commitment to seeking the best solution in the sale of our house. Particular thanks go to Nina and Peter who were always clear and precise in their questions and actions, while showing a friendly and warm demeanour in all of the contacts we had. Everything was handled smoothly, which must be testimony to their efficiency in managing what can be a complicated process.

Richard · 25 August 2023

Agent replied · 30 December 2023

Dear Richard, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nina & Peter, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had the great experience working with Alfie Brown from Dexters’ Twickenham office. Alfie is one of the most professional agents we had our pleasure to deal with in the UK after moving into the country. We were looking for apartment/house for a long-term lease, and Alfie showed us few properties, was very helpful, answered all our questions and gave the great advice regarding various options on the market. When we placed an offer - he arranged everything very quickly, the process was very smooth and transparent. I would recommend Alfie to everybody who are looking for property in Twickenham and nearby areas.

Olga · 25 August 2023

Agent replied · 30 December 2023

Dear Olga, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better. Alfie will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We all know moving is extremely stressful - I was moving with 2 friends, all from different households and across the UK so we had a lot to coordinate. Taylor from the lettings team was extremely helpful throughout the entire process, and kept in touch with us regularly to resolve any issues and delays. He was very understanding and genuinely cared about our experience and our move! I've moved house many times over the past seven years and I can genuinely say that Taylor is amazing; I've had such horrible experiences with estate agents in the past unfortunately but Taylor was able to help us out at every stage and I knew that it would all work out in the end as he had our backs. Thanks Taylor!

Jeannie · 25 August 2023

Agent replied · 30 December 2023

Dear Jeannie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Have been looking for my first rental home and reached out to Dexter’s when I saw a property I liked. Unfortunately the one I was interested in had gone, but Eloisa who I spoke to on the phone, was very helpful and sent across some other’s I may like without being pushy like most estate agents, which I loved. Eloisa was amazing helpful and professional through the whole process and helped me find the one. Nothing was a problem and would try and help quickly with any questions I had. I have to say her professionalism made the experience enjoyable, as a lot of other agents I had spoken to really put me off due to their brash and rude nature. I would defiantly consider using dexters again when I come to buying my first property or recommend to others.

Lauren · 25 August 2023

Agent replied · 30 December 2023

Dear Lauren, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Eloisa, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters have been brilliant from start to finish! The service is very professional throughout the whole process. They get you the best price possible. You really are dealing with a quality agent. During our selling experience there were challenges but the team knows how to sort those out effectively and efficiantly. I could write alot more but want to thank all of the staff as they work well as a team to get the job done! We had plenty of quality viewings and had a serious buyer soon after marketing. I want to give a big thank you to Nina whos is brilliant and liaises with solicitors buyers and keeps the cogs turning and makes the exchange happen. George, who him and his many team memebers does all the viewings and there was an amazing number of viewings in a short space of time, Barry who is usually who values your property ( the boss ) but many others who i have spoken with, like Peter and katiy and many others, sorry havent got all your names listed. Overall I have no coplaints. Deal done and would recommend Dexters to my friends.

Gary · 25 August 2023

Agent replied · 30 December 2023

Dear Gary, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Phenomenal service from the Dexters team. A special shout out to Nitesh. He was absolutely committed to helping us find our home to rent, we didn’t have the most straightforward personal situation, he was reassuring, timely, communicative, and got it over the line. Even when signed he continues to make sure we were happy and maintained communication between us and the landlord. A true professional, you guys should be very proud to have him on your team. Also impressed with your system of Followup (phone and website tracking), quite impressive. Well done

Adam · 25 August 2023

Agent replied

Dear Adam, Thank you for taking the time to leave such a lovely review regarding Nitesh and the Dexters team, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I am writing to express my gratitude and appreciation for the service provided by your estate agent and sales advisor, Barry McCarthy. He is very helpful, professional, and friendly throughout the process. He has gone above and beyond to ensure that everything goes relatively smoothly and efficiently. He has given us sound advice, negotiated a fair price, and handled all the paperwork and legal matters with ease. He is also very responsive and communicative, keeping me updated on every step of the way. Barry consistently delivers high-quality work, demonstrates excellent communication skills, and shows great initiative in solving problems and improving processes. Barry makes a stressful and complicated process much easier and enjoyable for me. He has exceeded my expectations and constantly delivers outstanding results. He is a great asset to your company and a delight to work with. Barry’s contributions have made a significant impact on our project’s success. He has also been supportive, who has helped us with various tasks and challenges. We are grateful for having Barry and we believe He deserves recognition for his outstanding performance. He is a true asset to your organization and a pleasure to work with. I would highly recommend Barry and Dexters estate agency to anyone looking to buy, sell or rent a property. Thank you for your excellent service and support.

Peter · 25 August 2023

Agent replied · 30 December 2023

Dear Peter, Thank you for taking the time to leave a wonderful 5 star Google review. Barrywill be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would like to very highly recommend Dexters Twickenham to anyone looking for a highly professional and motivated team to sell their property. I asked Dexters to market my property when my current estate agent was unable to find a commited buyer offering a good price, after several months and many viewings. After just 2 weeks I had a solid offer at a great price, job done ! Dexters also continued to support me hugely through the rest of the process till the sale was completed. Thank you to the whole team but especially Nina, Emily and George for turning my situation around and be generally amazing.

Timothy · 25 August 2023

Agent replied · 30 December 2023

Dear Timothy, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently worked with Nitesh Gurung from Dexters Twickenham Estate Agents and I couldn't be happier with the service I received. Nitesh helped me find a short term house quickly and efficiently and even assisted in negotiations with the landlord. Nitesh's professionalism and attention to detail were truly impressive and he went above and beyond to ensure that the entire process was seamless. I was particularly impressed with his ability to understand my needs and find a suitable property that met all my requirements.

Sergey · 25 August 2023

Agent replied · 30 December 2023

Dear Sergey, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Working with Tom Ridgeway at Dexter Twickenham was a breeze! In just a week, he found us a fantastic 2-bed apartment that ticked all our boxes. Tom's friendly approach and efficiency made the process a delight, from viewing to signing. What sets him apart is his ongoing support, even after the contract, he's always there for any questions. If you want a smooth rental experience, Tom and the team at Dexter Twickenham are top-notch!

Carlotta · 27 January 2024

Agent replied · 24 March 2024

Dear Carlotta, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tom, and hope we can help again in the future. Kind regards, Asma , Customer Relations Team.

5/5

Google

We had really great experience with Dexters Twickenham. Thomas Ridgeway was really great. He found us a property within 48 hours and did the paperwork in less than 5 days. We really pleased and satisfied with his great services. They are very professional at his work. He knows how to keep customer satisfied. I highly appreciated. I would highly recommend dealing with him and with Dexters estate agents. Thank you very much Tom.

Furkan · 27 January 2024

Agent replied · 24 March 2024

Dear Furkan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tom, and hope we can help again in the future. Kind regards, Asma , Customer Relations Team.

5/5

Google

We have been looking for a property to let for sometime, and it was crucial to find a house near the good secondary schools in Richmond. Eloisa at Twickenham Dexters was incredibly helpful and understanding in both finding the house and closing the deal. She is still very attentive and helpful even after completing all the necessities about the agreement. My top recommendation to anyone looking to rent in the Twickenham area would be Dexters Twickenham and especially Eloisa.

Ulas · 25 August 2023

Agent replied · 30 December 2023

Dear Ulas, We really appreciate you taking the time to leave such lovely comments about Eloisa. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Twickenham team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexter's helped us with a search for a family home in Twickenham and we worked with Charlie Evans in the Twickenham office. Charlie was great - he was communicative, helpful and attentive. He kept us updated throughout the process and he helped us to negotiate and reach an agreement that all parties were happy with. . Overall I was very happy with the service and particularly with Charlie. .

Chris · 27 March 2024

Agent replied · 30 December 2023

Dear Chris, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

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Questions about Dexters Twickenham

How many reviews does Dexters Twickenham have?

Dexters's Twickenham office has 1,535 reviews across 1 platform: 1,535 on Google.

What is Dexters Twickenham's rating?

Dexters Twickenham is rated 4.9 out of 5 across all 1,535 reviews, and 4.9 out of 5 on Google from 1,535 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Where is Dexters's Twickenham office?

Dexters Twickenham, 84 Heath Road, Twickenham, Surrey, TW1 4BW.

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