Trusted Agent profile · Twickenham, Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,535 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

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Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,535 reviews on 1 platform, including 1,535 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,535

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

We used Dexters to rent our property out and they have done an excellent job. Rob and Taylor from the lettings team have found us a tenant within hours of property going on the market. Rob was very professional, helpful and always kept us informed from start to finish. Thank you.PositiveProfessionalism

Lucia · 25 August 2021

Agent replied

Dear Lucia. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rhys has been outstanding the last two years and has gone above and beyond the call of duty throughout my tenancy. He has been my point of contact on any topic throughout and has always come back to me quickly in both a friendly and professional manner. He is a credit to Dexters.

Michael · 17 February 2021

Agent replied

Dear Michael. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Alfie Brown has been extremely helpful with the entire letting process, making sure all parties are informed and happy, even if the task was not strictly in his remit. Very personable and a really nice person to deal with. Recommended!

Martin · 30 December 2022

Agent replied · 30 December 2023

Dear Martin, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Nina and the team helped us through a difficult sale and purchase process. Nina’s constant communication and proactiveness on our behalf made things a lot easier than they would have been otherwise. Would highly recommend Dexters for any property sale.

Ben · 30 December 2022

Agent replied · 30 December 2023

Dean Ben, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Nitesh was very helpful throughout the entire process of me moving in. Nitesh was very welcoming, supportive and knowledgeable of the property and any questions I had. He made the whole extremely smooth. I would definitely recommend Dexters to anyone.

Max · 30 December 2022

Agent replied · 30 December 2023

Dear Max, Thank you for your kind comments regarding Nitesh and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

After having arrived from India into UK, we needed a rental accommodation fairly quickly in one month timeframe. My busy schedule in work hours did not allow decent time for house hunting. Nitesh Gurung from Dexters was of great help to us in this regard. He organised the viewing over weekend and then we found something to our preference. I have always found Nitesh very responsive to our queries and he has always kept us updated on each step once we placed the offer and was agreed by the landlord.

Praveen · 25 August 2023

Agent replied · 30 December 2023

Dear Praveen, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I am currently relocating to the UK from Australia and had basically a 1-week trip to ideally pick a place. Hearing all these horror stories of people struggling to find rentals I was pleasantly surprised when dealing with Dexters. Alfie at Dexters was great, he knew I was very time constrained and was able to negotiate with the tenant early access for me to a property. He then was able to work with me in locking down the property within 48 hours of me seeing it. His flexibility and pragmatism was greatly appreciated - would highly recommend dealing with them!

Daniel · 25 August 2023

Agent replied · 30 December 2023

Dear Daniel, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a great experience working with Nina and Claire at Dexters to buy our home. They were professional, knowledgeable about the area and market and the communication throughout the entire process (both on calls and email) has been nothing short of excellent. Nina helped make sure the sale went through and was a great partner to us and the sellers in making sure all parties are happy until the very end. We are pleased to have worked with them, and would not hesitate to use them when we sell or buy a home in the future.

Oana · 25 August 2023

Agent replied · 30 December 2023

Dear Oana,We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nina and Claire, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had an experience with Nitesh Gurung from Dexters who helped us get a property to rent and provided us with great service. Nitesh is very communicative and friendly and guided us throughout the whole process.

Klára · 4 May 2023

Agent replied · 30 December 2023

Dear Klara, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The sales team were excellent in marketing my property especially through this difficult year. A big shout out to Elly Luxford in the Twickenham office who was so professional, always responsive and super upbeat. She made an often stressful experience so much easier. Couldn't fault both sales and after sales and would definitely recommend.

Stephanie · 16 October 2020

Agent replied

Dear Stephanie, Thank you for your kind words regarding our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Working with Robert Curtis was an outstanding experience. He helped us so much in the process or renting our apartment. He is always reachable and willing to listen our request. Very resolutive and really good experience overall. Highly recommend working with Dexters Twickenham if you are thinking to move near the area.

Jessica · 25 March 2021

Agent replied

Dear Jessica. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I was assisted by Nitesh from Dexter's. His professionalism and help were if the highest standard. I would totally recommend Nitesh and Dexter's for my future lettings or sales.

Rosemari · 31 October 2023

Agent replied · 30 December 2023

Dear Rosemari, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Alfie Brown was really helpful in finding and securing our rental. He is professional, responsive, and friendly. He even held our baby while we looked at the house. Thanks Alfie!

Phoebe · 1 October 2023

Agent replied · 30 December 2023

Dear Phoebe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great service from the team, particularly Armando, who constantly kept us up to speed with the most recently launched properties.

Steve · 26 April 2024

Agent replied · 24 August 2024

Dear Steve, Thank you for leaving a Google review for our Twickenham office. Kind regards, Asma, Customer Relations Team

5/5

Google

Our estate agent Rob was fantastic the whole way through our process. Very quick at responding, able to answer all of our questions no matter big or small. Never made to feel like a burden. Though it’s a bit more difficult with the current climate. Rob definitely went to extra mile with our application.

Benjamin · 18 June 2020

Agent replied

Dear Benjamin, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Getting our new home with Dexters Twickenham was really easy, quick and convenient. Leah dealt with our search and we really appreciated all of her answers to our many questions, be it over the phone or email. Compared to my previous experience with other estate agents in the area, I would definitely recommend using Dexters.

A · 22 January 2020

Agent replied

Dear Tom, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I have been incredibly happy with the process of my sale throughout. I thought it would be a stressful process but the team were always updating me on what was happening next, recommended a fantastic solicitor and I will not hesitate to use this firm again. Thanks to Claire Sheffield for going the extra mile.

A · 22 January 2020

Agent replied

Dear Paula, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I have been incredibly happy with the process of my sale throughout. I thought it would be a stressful process but the team were always updating me on what was happening next, recommended a fantastic solicitor and I will not hesitate to use this firm again. Thanks to Claire Sheffield for going the extra mile.

Paula · 31 December 2019

Agent replied · 30 December 2023

Dear Paula, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can … More

5/5

Google

Getting our new home with Dexters Twickenham was really easy, quick and convenient. Leah dealt with our search and we really appreciated all of her answers to our many questions, be it over the phone or email. Compared to my previous experience with other estate agents in the area, I would definitely recommend using Dexters.

Tom · 31 December 2019

Agent replied · 30 December 2023

Dear Tom, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you … More

4/5

Google

Harriet and her team looked after my flat for 8 years and did a fine job with successive tenancies - there were no rental voids and no issues with tenants.

Paul · 1 September 2023

Agent replied · 30 December 2023

Dear Paul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Its a long process from deciding to sell your lovely house to actually completing, plenty of time for companies to make a bad impression but from start to finish Dexters have been excellent. They got enough people through the door and hand held the sale effectively through to completion. Special thanks to Lesley.

Jason · 12 August 2020

Agent replied

Dear Jason, Thank you for taking the time in providing such lovely comments about Lesley in our Twickenham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

They have great properties and have a very professional team. I worked with Samantha she was very kind, provide me all the information I needed, answered all my questions. I hope to work with them again in future.

ANU · 30 December 2022

Agent replied · 30 December 2023

Dear Anu, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Google

George was very helpful, polite and patient. He explained the types of property, the process of buy to let and has kept us informed about what is on the market by phone and email. Thankyou. S & C

Spi · 30 December 2022

Agent replied · 30 December 2023

Dear Spi, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Taylor handled us with great care and kindness throughout the process. We can't thank him enough for constantly providing us with amazing support in helping us find the right property in an increasingly competitive market. Thank you Taylor!

Jack · 30 December 2022

Agent replied · 30 December 2023

Dear Jack, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Twickenham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Twickenham

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

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