Trusted Agent profile Β· Twickenham Β· Surrey

Dexters Twickenham reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,557 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

Part of Dexters, see every office.

Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,557 reviews on 1 platform, including 1,557 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,557

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

Alfie was very efficient and helped with all questions we had throughout renting our property. He made the process smooth and would recommend anyone looking for an agent to speak to Alfie.

Emma Β· 3 June 2023

Agent replied Β· 30 December 2023

Dear Emma, Thank you for taking the time to rate your service with our Twickenham office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Eloisa has been very helpful in my property search. She is professional, efficient and friendly, and has kept me informed about upcoming properties and details of viewings. She has also answered any queries promptly.

Sarah Β· 4 April 2023

Agent replied Β· 30 December 2023

Dear Sarah, e are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I want to thank Taylor McNeil for a quality and thoroughly professional service when helping me and my family find a new rental property. He understood my criteria and took on board what we were really looking for so when he called to … More

Barry Β· 30 December 2021

Agent replied

Dear Barry, Thank you for the great five star review regarding your experience with Taylor in our Twickenham office. I will pass your comments on to him and the team who will be thrilled to read them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Rhys was a fantastic agent to work with. He immediately understood our requirements and suggested other properties based on our requirements which really helped our search. His experience and proactive attitude were major advantages in keeping matters moving forward promptly at each stage. Highly recommended.

ThaΓ­s Β· 30 December 2021

Agent replied Β· 30 December 2023

Dear Thais, Thank you for your review, and mentioning your experience with Rhys in our Twickenham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

I have worked with Dexters on a couple of occasions now on letting and rental matters. I have found them both friendly and professional. George is extremely helpful and kind. His team go above and beyond to ensure everything goes well for all parties involved.

Julia Β· 30 December 2021

Agent replied Β· 30 December 2023

Dear Julia, Thank you for taking the time in providing such lovely comments about George in our Twickenham office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

My experience of Dexters Twickenham has been incredibly positive, especially with the assistance of my agent, George Goodrich. Finding a new house to rent with my son was made stress feel. I would definitely recommend Dexters Twickenham to anyone looking for property in the area.

Happy Β· 30 December 2021

Agent replied Β· 30 December 2023

Thank you for your kind words about George in our Twickenham office. We are so pleased to read this and hope to assist you again in the future. Kind Regards Asma Chughtai Customer Relations Team

5/5

Google

Dexter's helped me find a perfect property that fit all my specifications. This was made easy, effective and friendly with the help of Rhys Davies who was quick to respond to questions and cheery which always goes a long way. Thank you Rhys for your help, I'm looking forward to moving in!

Laurits Β· 26 June 2020

Agent replied

Dear Laurits, Thank you for taking the time in providing such lovely comments about Rhys in our Twickenham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

I was very impressed with the level of professionalism and efficiency experienced with Dexters Twickenham. George has been very friendly and has made the whole experience of finding the perfect flat so pleasant and easy by enabling a stress free and straightforward move! I highly recommend this agency!

Elodie Β· 11 June 2021

Agent replied

Dear Elodie, We are delighted that you took the time to leave such a fantastic review which the Twickenham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Charlie who has been helping me find my ideal property has been absolutely amazing. He checks on me regularly & is in constant touch with me. He is very professional, extremely friendly & always ready to help. Thank you Charlie & Dexters for your amazing service. Regards Sandra πŸ˜€πŸ˜€πŸ˜€

Maheshi Β· 25 March 2021

Agent replied

Dear Sandra. Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Rhys has been great, he found us a tenant for our flat quickly. He also went out of his way after work to see a tenant who had no heating or hot water, Rhys managed to fix the issue straight away! Would high recommend Dexters and thanks again Rhys.

Francesca Β· 17 March 2021

Agent replied

Dear Francesca. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

4/5

Google

My Flat search with Leah Smith Senior Lettings Agent at Dexters in Twickenham was never anything other than an extremely efficient and pleasant experience and the place that I have made the application out for is so much more than I expected and came about through their channels and with Leah's expert guidance.

A Β· 22 January 2020

Agent replied

Dear Nigel, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rhys has been great, he found us a tenant for our flat quickly. He also went out of his way after work to see a tenant who had no heating or hot water, Rhys managed to fix the issue straight away! Would high recommend Dexters and thanks again Rhys.

Francesca Β· 11 March 2021

Agent replied

Dear Francesca. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

4/5

Google

My Flat search with Leah Smith Senior Lettings Agent at Dexters in Twickenham was never anything other than an extremely efficient and pleasant experience and the place that I have made the application out for is so much more than I expected and came about through their channels and with Leah's expert guidance.

Nigel Β· 31 December 2019

Agent replied Β· 30 December 2023

Dear Nigel, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to … More

5/5

Google

Scarlet at Dexter's was very helpful, from setting up speedy viewing appointments to advice on market values of flats and how soon I could expect them to be taken. She helped us find a great flat with great landlords in the centre of Twickenham. Would recommend Dexter's to anyone looking to move into Twickenham

Tonje Β· 29 July 2019

Agent replied

Dear Tonje, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I rented my property through Dexter and was very pleased by their fast and efficient service. Even my outgoing tenant rang me to say how impressed they were when they showed prospective tenants round. They were professional in all their dealings with me. Special thanks to Mark and Scarlett for all their valuable assistance.

Hilary Β· 29 July 2019

Agent replied

Dear Hilary, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

The whole team at Dexter’s have been amazing and found new tenants for me within a matter of days. Leah, Rhys, Rob and Scarlet were all very professional when showing viewers my property and made me feel at ease being a first time landlord. Would highly recommend using them for all your property needs!

Barry Β· 29 July 2019

Agent replied

Dear Barry, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We would like to write a comment related to George Goodrich service. As a Hong Konger. English is not my first language, George patiently explain to me every detail. Even sometime I misunderstand some point he just mention, he patiently tells me the correct information. He understands our quarantine requirements and understands our house chosen preference and then set up the schedule that would perfectly match the time of finish quarantine and also would match the up coming property . Even I did not rent a property yet, I am satisfied with George service and looking forward to meeting him soon

η±½ζΎ„ι™³ Β· 19 May 2021

5/5

Google

The agent we were working with, Eloisa, was a great help in finding a place to rent. Replies were quick and she did her best to find the answers to some very specific questions we had.

Diana Β· 30 December 2022

Agent replied Β· 30 December 2023

Dear Diana, Thank you for your kind comments regarding Eloisa and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters were a great help with my situation! Peter was friendly and gave me great service when needing to buy my first flat in an unfamiliar area. Made me feel right at home. Thanks so much!

Jamie Β· 30 December 2022

Agent replied Β· 30 December 2023

Dear Jamie,Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great local agency and great people! Effective communication all the way whilst helping us with finding a new place to rent. We were able to find what we have been looking for! Thank you Dexters! Special thanks to Rob Curtis for helping us with our search! Keep up your great work!!

Π‘Π΅Ρ€Π³Π΅ΠΉ Β· 9 July 2020

Agent replied

Dear Π‘Π΅Ρ€Π³Π΅ΠΉ, Thank you for your great review regarding our Twickenham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Good Afternoon! I am writing on behalf of Rhys who works at the Twickenham office. He had been very helpful in our search and rental of our new place! He is a great asset to the office! Many thanks to Rhys for his help.

Dominic Β· 30 December 2021

Agent replied

Dear Dominic, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Beth Parker and the team at Dexters Twickenham have been nothing but amazing and extremely helpful. Getting into contact with Beth has been so easy and she found my partner and I the perfect place. She also was extremely gracious in getting … More

Jessie Β· 30 December 2021

Agent replied

Dear Jessie, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Great local agency and great people! Effective communication all the way whilst helping us with finding a new place to rent. We were able to find what we have been looking for! Thank you Dexters! Special thanks to Rob Curtis for helping us with our search! Keep up your great work!!

Π‘Π΅Ρ€Π³Π΅ΠΉ Β· 26 June 2020

Agent replied

Dear ??????, Thank you for your great review regarding our Twickenham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Tom and Callum have been great! Process has been so easy and painless so far. Thank you to them :)

Alishba Β· 23 February 2024

Agent replied Β· 24 March 2024

Dear Alishba, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team.

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Questions about Dexters Twickenham

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Twickenham.

What do you need help with?
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