Trusted Agent profile · Twickenham · Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,557 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

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Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,557 reviews on 1 platform, including 1,557 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,557

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

Armando was very helpful and communicative in our negotiations with a potential landlord. Thanks for your help. Best wishes, Ben

Ben · 23 February 2024

Agent replied · 24 March 2024

Dear Ben, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

George Brain was really helpful during my property searches. Provided excellent insight into the market and was very prompt in reply to queries or confirming the viewings. Very satisfied with the overall service.

Shantanu · 25 March 2023

Agent replied · 30 December 2023

Dear Shantanu , Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have used Dexters in Twickenham for many years letting some of my properties and the service has always been excellent. Elouisa Williams has been particularly efficient in the latest renewals. Highly recommended.

Enda · 25 March 2023

Agent replied · 30 December 2023

Dear Enda, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Twickenham office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I brought my first home through Dexters in Twickenham. The team their couldn't have been more helpful and nothing was too much trouble! A special thank you to Elly and the rest of the team for all your help! Can't wait to get settled in my new home! Thank you again! X

A · 22 January 2020

Agent replied

Dear Georgina, We are delighted to read that our Twickneham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

George Goodrich was very professional and personable. All the viewings he offered us matched our requirements and preferences, and we ended up taking one of them. Excellent presentation of the properties and very well informed about property details. Clear instructions during the offer process. Thank you George!

Sergio · 23 May 2021

Agent replied · 30 December 2023

Dear Sergio, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We were thoroughly impressed with the service from Dexter's, for both sale and purchase. A very dedicated, professional and friendly team, always going the extra mile. Special thanks to Claire Sheffield and Lesley Alford for getting us to the finish line and really smoothing over quite a few last minute hassles! A great experience.

A · 22 January 2019

Agent replied

Dear Laura, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I brought my first home through Dexters in Twickenham. The team their couldn't have been more helpful and nothing was too much trouble! A special thank you to Elly and the rest of the team for all your help! Can't wait to get settled in my new home! Thank you again! X

Georgina · 31 December 2019

Agent replied · 30 December 2023

Dear Georgina, We are delighted to read that our Twickneham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We were thoroughly impressed with the service from Dexter's, for both sale and purchase. A very dedicated, professional and friendly team, always going the extra mile. Special thanks to Claire Sheffield and Lesley Alford for getting us to the finish line and really smoothing over quite a few last minute hassles! A great experience.

Laura · 31 December 2018

Agent replied · 30 December 2023

Dear Laura, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I have been looking for a property to rent for a while, and Dexters have been super helpful especially in this current market! Thank you so much for helping me secure a property especially Sara!

Amy · 30 December 2022

Agent replied · 30 December 2023

Dear Amy, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

After speaking with Eloisa, Dexters Twickenham, I can by far assure you that excellent customer service will be received. Eloise has been extremely helpful in my search for a flat and I couldn't recommend enough.

Amy · 30 December 2022

Agent replied · 30 December 2023

Dear Amy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We bought through Dexters and found them to be very professional and efficient. Nina was especially helpful and proactive, often going the extra mile to ensure the process was as efficient as possible. Thank you.

Gemma · 30 December 2022

Agent replied · 30 December 2023

Dear Ben, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have been with Dexters as a tenant for 4 years and I can say they've been incredibly professional and great to deal with. Harriet Fox has been our main contact and she has taken great care of us. Super attentive, professional, and very friendly!! Highly recommend!

Briar · 15 April 2021

Agent replied

Dear Briar, Thank you for your review, and mentioning your experience with Harriet in our Twickenham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Can’t thank Dexters in Twickenham enough for finding new tenants for my property in double quick time, helping to tie up loose ends and assisting with remedial works. Namely Harriet and Eloisa who worked tirelessly to ensure everything went smoothly and the property was ready for them on time. I have used Dexters Twickenham for the past seven years and cannot fault their commitment, hard work and reliability. Thank you - a job well done.

Madeline · 25 August 2023

Agent replied · 30 December 2023

Dear Madeline, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Twickenham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Excellent experience after a bit of a bumpy start to our collaboration when a tenancy was lost on the date they should have moved in. Director Harriet Fox was really quick and fair to remedy - she's an impressive, results- and … More

Monica · 30 December 2021

Agent replied · 30 December 2023

Dear Monica, thank you for leaving us a 4* review for the Twickenham office. We appreciate all feedback and are so pleased to read this lovely review. I will ensure your comments are passed onto the team. Kind Regards Asma Chughtai Customer Relations Team

5/5

Google

Outstanding service from Dexters. In particular from Rhys Davies. He was very professional and knowledgeable throughout the whole process. As a student group we were worried that we would be treated differently but this was not the case as Rhys went above and beyond to secure our flat. Thanks, Dexters.

Donovan · 27 June 2020

Agent replied

Dear Donovan, We are delighted that you took the time to leave such a fantastic review which the Twickenham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We have just signed our tenancy agreement under the care of Rob at Dexters Twickenham. He has been amazing, going above and beyond to help us beat the competition and secure the property. He has been hardworking, always available to answer promptly to any issue or query that arose (and there were some hurdles to overcome) and friendly, and I strongly recommend him and the letting agency. I'm very satisfied with the service and happy to work with them trhroughout my tenancy. Thanks a lot! Edit: two years in, going for other two years and as always I deal with a very professional and efficient team. James has taken care of more than a difficult situation for us, always with speed and efficiency. Five stars INDEED!

Iseppon · 25 March 2023

Agent replied

Dear Iseppon, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Extremely professional and easy to deal with. A big thank you to Tom Ridgeway who answered every question and helped with everything we needed.

John · 31 October 2023

Agent replied · 30 December 2023

Dear John, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Tom, Callum and the team were very helpful, communicative in setting up our tenancy.

Chris · 26 May 2024

Agent replied · 24 August 2024

Dear Chris, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Our agent Rhys Davies and his colleagues were incredibly helpful to my wife and I from start to finish. Everything was alot less stressful than first feared with his help and we managed to secure the right property in the location we were after for an easy commute. Would highly recommend.

Joleed · 19 November 2019

Agent replied

Dear Joleed, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Ria has been absolutely brilliant in looking after my rental property. She has been so efficient and responsive and always gets back to me with any queries I have. I would not hesitate to recommend Dexters.

Karen · 3 November 2024

5/5

Google

Me and my boyfriend we recently had a viewing, we really enjoy the time there, the service was accurate and revelant. The agent Tadhg O'Hagan was so nice and competent, I would like in the future to have another viewing with him

Marika · 30 December 2021

Agent replied · 30 December 2023

Dear Marika, Thank you for your review, and mentioning your experience with Tadhg in our Twickenham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Dexters Twickenham have been fantastic to deal with on the sale of our property. They go over and above to ensure everything runs smoothly. A huge thank you to Kristopher Gauson, Chris Hagget and Lesley Alford for all your hard work. I would without hesitation recommend this agent!

Cristín · 7 October 2020

Agent replied

Dear Cristín, Thank you so much for the fantastic feedback, the team at Twickenham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Charlie has been very proactive, helpful, and responsive in helping me find a suitable property for my clients. He is quick to contact me when he has a property that he believes would be suitable for them and is very understanding of their wants and needs

Jack · 27 March 2021

Agent replied

Dear Jack, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Highly recommended. Rhys was our agent and we got exactly what we were looking for in a very short time. Finding the perfect home can be difficult and he made it so easy and pleasant. He provided so much guidance and support and we couldn’t be happier.

Houaida · 30 December 2020

Agent replied · 30 December 2023

Dear Houaida, Thank you so much for the fantastic feedback, the team at Twickenham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

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Questions about Dexters Twickenham

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Twickenham.

What do you need help with?
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