Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDealing with Rob has been great, he keeps following up to find out if I am still looking for properties and is pro-active in calling me when he has find something which he thinks would be suitable for us. It's been a pleasure dealing with Rob, always friendly, polite and professional.
Vasili · 4 September 2019
Agent replied
Dear Vasili, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleIt was a great pleasure to deal with such a kind, caring and helpful person like you Joanna Dear. I would certainly recommend Dexter to everybody I know and I would hope that they find you to deal with in there, and wish you all the best and success. Kindest regard
Parima · 29 July 2019
Agent replied
Dear Parima, We are delighted to read that our Twickenham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleOn the process of finding a property Aoife Gammell has been very professional and helpful, which makes all the process easier. Thank you very much.
Sandra · 1 September 2023
Agent replied · 30 December 2023
Dear Sandra, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleNitesh was extremely professional and welcoming. Felt very comfortable during our viewing, couldn’t have been more helpful.
Joe · 3 March 2024
Agent replied · 24 March 2024
Dear Joe, Thank you for taking the time to leave a wonderful 5 star Google review. Nitesh will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGreat service helping with our search for a new home. Callum has been considerate and flexible to meet our needs and will hopefully be able to find a great house for our family..
Kajal · 30 December 2022
Agent replied · 30 December 2023
Dear Kajal, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSara at Dexters in Twickenham was amazing. I can’t thank her enough for her help and support throughout my housing process. I definitely recommend her to anyone. She’s a credit to the team.
Serena · 30 December 2022
Agent replied · 30 December 2023
Dear Serena, Thank you for your kind comments regarding Sara and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleEloisa was always very prompt and helpful whilst we were looking to secure our flat. Very grateful for everything she did for us during what is a stressful and hectic time!
Jamie · 5 March 2023
Agent replied · 30 December 2023
Dear Jamie, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have been dealing with Dexters, Twickenham for more than three years now and would like to thank Claire and her team for their excellent service. Their professionalism, knowledge and investment of time has been nothing short of impressive. Sandeep T.
Sandeep · 30 December 2021
Agent replied
Dear Sandeep, We appreciate you taking the time to submit your review regarding the service you received from our Twickenham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleLuke and the team are doing a great job. It's a pleasure dealing with them while searching for a new place.
Daniel · 30 November 2023
Agent replied · 30 December 2023
Dear Daniel, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleCharlie Evans has been indeed very helpful. Professional service. Very supportive throughout the process.
Thoma · 26 April 2024
Agent replied · 24 August 2024
Dear Thoma, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHighly recommended. Rhys was our agent and we got exactly what we were looking for in a very short time. Finding the perfect home can be difficult and he made it so easy and pleasant. He provided so much guidance and support and we couldn’t be happier.
Houaida · 23 September 2020
Agent replied
Dear Houaida, Thank you so much for the fantastic feedback, the team at Twickenham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 4/5
GoogleI have been letting a property from Dexters for the last 6 years. They are a very professional outfit and it has been an enjoyable experience. In particular Delphine Michaud was outstanding as my account manager and ensured all communications and concerns were handled exceptionally well between the landlord and myself.
A · 22 January 2019
Agent replied
Dear Robert, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe've just had our 3rd set of tenants sign up and once again Dexters have found us some new tenants very quickly and have managed the situation re the outgoing tenants very well. Scarlet Dace has been very helpful in this process and has helped to ensure it's gone smoothly.
Robert · 29 July 2019
Agent replied
Dear Robert, We are really pleased to read your positive review regarding the service from our Twickenham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleI have been letting a property from Dexters for the last 6 years. They are a very professional outfit and it has been an enjoyable experience. In particular Delphine Michaud was outstanding as my account manager and ensured all communications and concerns were handled exceptionally well between the landlord and myself.
Robert · 31 December 2018
Agent replied · 30 December 2023
Dear Robert, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish … More
★★★★★ 5/5
GoogleThank you to George for helping us find our next home. He is super professional and has communicated well throughout the process. He learned what we needed with each viewing and found us a great house. Referencing was really easy and we can't wait to move in.
Louise · 10 August 2020
Agent replied
Dear Louise, Thank you for taking the time in providing such lovely comments about George in our Twickenham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleBig thanks to Nitesh Gurung, I walked in today with a couple of question and he was kind enough to give me some answers.
Elia · 1 September 2023
Agent replied · 30 December 2023
Dear Elia, Thank you for your kind comments regarding Nitesh and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThis is the second time I have property searched through this branch and would highly recommend.
Our agent George was very informative, professional and friendly and helped us find the perfect property to rent.
The current social distancing guidelines were upheld and I felt comfortable viewing properties.
Katy · 20 July 2020
Agent replied
Dear Katy, I was delighted to read the comments in relation to George and our Twickenham office. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAlfie has been absolutely amazing at helping us secure a rental. He listened to our requirements and went above and beyond to meet them. I highly recommend him. Thanks Alfie!
Laura · 5 March 2023
Agent replied · 30 December 2023
Dear Laura, Thank you for your great 5 star review, and mentioning your experience with Alfie in our Twickenham office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAlfie and the team at Dexters Twickenham have been fantastic.
Alfie dealt with the process, he was patient and efficient. There every step of the way! Thank you again.
Katie · 4 April 2023
Agent replied · 30 December 2023
Dear Katie, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDear Harriet&Alfie and the Dexters team!
You guys are amazing!
Thank you ever so much for the first class service you provided me. You were … More
Muge · 3 June 2023
Agent replied · 30 December 2023
Dear Muge. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe had a major issue which was dealt with tremendous professionalism and also with great sentiment by one of the agents, Taylor. He went out of his way and also succeeded in getting us what we want. I will definitely be in contact with Dexters if I wish to deal with a property of my own in the future and im sure all the agents will deal with us the same way
Seerat · 25 August 2023
Agent replied · 30 December 2023
Dear Seerat, We really appreciate you taking the time to leave such lovely comments about Taylor. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Twickenham team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThank you Beth Parker and George Goodrich for helping us with our new rented property. What a smooth, well organised team. Thanks for making this process as simple as possible for us, we appreciate you being so professional and nice.
Melisa · 30 December 2021
Agent replied · 30 December 2023
Dear Melisa, thank you for your lovely words regarding Beth and George in our Twickenham office. We are so thrilled to read your review and hope we can assist you again. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI'd strongly recommend the entire lettings team at Dexters Twickenham, especially Rhys, for their excellent customer service and professionalism. I'm a first time landlord and the team have been very flexible as well as co-operative in their approach. Thank you.
Srinath · 30 December 2021
Agent replied · 30 December 2023
Dear Sri, thank you for your 5* review. We are pleased to see that you have had a great experience with our team in the Twickenham office. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleMy wife and i have been really impressed with Dexters in Twickenham, especially Rhys. He has been extremely helpful, kind and responsive. He was so great at getting our rental through quickly and easy, brilliant communication unlike most … More
Adrian · 30 December 2021
Agent replied · 30 December 2023
Dear Adrian, Thank you for your review, and mentioning your experience with Rhys in our Twickenham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
