Trusted Agent profile · Twickenham · Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,557 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

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Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,557 reviews on 1 platform, including 1,557 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,557

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

Highly recommend Dexters. We had to find a rental property within a limited time. Eloisa was super helpful and responsive throughout the process

Al · 2 August 2023

Agent replied · 30 December 2023

Dear Al, Thank you for taking the time to leave such a great review, your comments are really appreciated. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Rhys Davies has been helping me find a new flat and although I found a flat out of his area I found him and his team super helpful, polite and much more professional and proactive than … More

Paul · 30 December 2021

Agent replied

Dear Paul, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Cannot fault Dexters. They are always super helpful, and very proactive when it comes to sending property details in your desired area. Josh Moody was an absolute superstar as well, and filled me with confidence in … More

Claire · 30 December 2021

Agent replied

Dear Claire, We are delighted that you took the time to leave such a fantastic review which the Twickenham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Dexter Twickenham Agents have proven themselves to be professional, helpful, efficient. Special mention to Robert Curtis whose above and beyond approach to queries presented marks him and this agency out as being, at least in my experience, exemplary. Good job Dexters!

Lorena · 11 June 2021

Agent replied

Dear Lorena, Thank you for taking the time in providing such lovely comments about Robert in our Twickenham office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

My experience with Dexters has been great. Rhys Davies has been especially helpful, answering all my questions, quickly and positively. He has defiantly made my moving experience stress free and clear. I couldn't have asked for a better or more friendly agent. Thank you!PositiveResponsiveness

Maddie · 25 August 2020

Agent replied

Dear Maddie, Thank you so much for the fantastic feedback, the team at Twickenham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Peter really helped me in my search for the right property. He is knowledgeable of not only the area but also the market. I would highly recommend Peter Harrison-Holt.

Benjamin · 30 December 2022

Agent replied · 30 December 2023

Dear Benjamin, Thank you for your review, and mentioning your experience with Peter in our Twickenham office. We strive in offering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Rob and the rest of the team at Dexters have been excellent with helping me find accommodation. He was so professional and accomodating in finding the perfect new home. Along with being knowledgeable about properties and with quick, and informative responses too. Thanks so much Rob!

Ruth · 6 November 2019

Agent replied

Dear Ruth, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Nitesh has been great in our journey to find a new house. He understood what we are looking for, and has been super supportive on the process.

Livia · 5 March 2023

Agent replied · 30 December 2023

Dear Livia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Nitesh Gurung was useful throughout the whole experience. Responded to all my question and helpful with anything I didn't understand. 10/10 Customer Service.

Luke · 3 July 2023

Agent replied · 30 December 2023

Dear Luke, Thank you for taking the time to leave a wonderful 5 star Google review. Nitesh will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

George was by far the best Lettings consultant I have met. He kept me posted with updates, was very kind and professional and extremely prompt and responsive with any questions I had. Very happy with the customer service and would definitely recommend

Viana · 15 January 2021

Agent replied

Dear Viana, We are really pleased to read your positive review regarding the service from George and our Twickenham Office. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Luke is a very pleasant person & very cheerful he explains things in details very well .

Nikky · 30 November 2023

Agent replied · 30 December 2023

Dear Nikky, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

If you are looking for a property in the Twickenham area, call up Dexters and ask to speak to Tadhg, he will keep all your requirements in mind and keep you up dated on the latest available options in the property market. He is extremely approachable, polite and keeps everything very professional throughout the entire process. I have dealt with other estate agents in the area, but Dexters seems to have the most variety in terms of properties options, that is updated weekly and they are such a lovely and professional team.

Halla · 25 August 2022

Agent replied · 30 December 2023

Dear Halla, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

We wanted to let our property and chose Dexters, who we purchased the house through. Their advice was invaluable and the speed at which they had our property on the market could not have been quicker. The photos and marketing material were top notch and they didn't waste a minute in getting the viewings booked in. Our property wasn't on the market for long and Dexters secured us a very good offer. After that, everything went like clockwork. Particular thanks goes to Taylor who really went above and beyond but also to Harriet and Rhys. Thank you.PositiveProfessionalism

Jason · 25 August 2022

Agent replied · 30 December 2023

Dear Jason, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I've just used Dexters to let out my property and they've been fantastic from start to finish. Compared to other letting agents out there, I've been really impressed as I'd initially chosen to go with another agent. But when things went wrong with that agent, Dexters stepped in immediately and helped me get new tenants really quickly, Taylor and George in Twickenham have gone above and beyond to help me get the property ready to rent. Not only that, they've been on the case from signing contracts, compliance, and a whole number of other things so things don't get delayed. I'd highly recommend them to anyone wanting to let out their property. I'm a first time landlord and they've made this as stress free as it possibly could be.

Zarah · 25 August 2022

Agent replied · 30 December 2023

Dear Zarah, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

My daughter recently bought a property through Dexters on Belmont Road, Twickenham. Throughout the process we felt so supported and in safe hands with Claire and Kris. Ordinarily it can be an incredibly stressful process, but at no point did we have any concerns - brilliant! We were kept updated the whole way through, Claire & Kris chased solicitors and the sellers where necessary and went above and beyond to accommodate our visits to the property at short notice. Thanks again, what a fantastic sales team!

Jessica · 25 August 2022

Agent replied

Dear Jessica, Thank you for your review, and mentioning your experience with Claire and Kris in our Twickenham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

I have been SO impressed by the entire lettings team at Dexter's Twickenham. We have never let our home before, and I was nervous. Dexters completely put me at ease, especially: Harriet in our first meeting when she valued my home through her professional, friendly and experienced manner; Taylor through his excellent advice - he went above and beyond the call of duty in helping us with aspects that many lettings agents would not consider, and; Rhys, too, was fantastic. We have been astonished at the speed, efficiency and exemplary customer service Dexters have offered. They let our property within 48 hours, and have been extraordinarily attentive ever since. We can't recommend them highly enough, and are so very pleased we made the right choice!PositiveResponsiveness, Quality, Professionalism

Megan · 25 August 2022

Agent replied

Dear Megan. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

The Twickenham Dexters team have been brilliant. Claire and Nina have been fantastic - keeping us constantly updated and quickly resolving any issues that have arisen. They have made the whole process of buying feel very straightforward and we would highly recommend them to others. Nina in particular has been really helpful in assisting us with access to the property, dealing with our vendors, keeping us informed of all developments and helping push through the sale - we are very grateful to her.

Ed · 25 August 2022

Agent replied · 30 December 2023

Dear Ed, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Twickenham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I've recently used dexters to find a new rental property in Twickenham and they've been great to work with, Nitesh from the Twickenham office has been especially great in helping me find a property, always answering any question or queries I had in a speedy and professional manner. I would recommend anyone to use Dexters in searching for a new place to buy or rent.

Ciro · 28 November 2023

Agent replied · 30 December 2023

Dear Ciro, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nitesh. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Rhys Davis was invaluable in the facilitation of our recent move, swift to respond to queries and transparent about the processes involved. He kept us in the loop at every turn, and was very helpful in the negotiation of dates and fees.

Ross · 23 September 2020

Agent replied

Dear Ross, Thanks for the great five star review. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

George was very professional + responsive from start to end of process. This was reflected in the short timeframe from viewing property to signing of lease which was less than 2 weeks. All questions + requests dealt with quickly. Great job.

Mark · 13 March 2021

Agent replied

Dear Mark, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Anastasia handled our sale , which was a long and at times frustrating process, where we lined up 3 purchases and lost 3 buyers , circumstances- not down to Dexters . Anastasia remained responsive and extremely patient throughout , working tirelessly to get us over the line

Dan · 27 October 2024

Agent replied · 10 November 2024

Dear Dan Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I dealt with Samantha and she was incredibly helpful. She was motivated, efficient and hard-working. I really respect the quality of her work as well as her patience.

Mar · 30 December 2022

Agent replied · 30 December 2023

Dear Mar, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Callum was very helpful in our search for our first home, regularly keeping in touch and letting us know of any changes. A real pleasure to work with.

Stevie-Lee · 30 December 2022

Agent replied · 30 December 2023

Dear Stevie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Terrific from start to finish, especially with a challenging chain. Nina was especially helpful - tens of calls backwards and forwards and always pragmatic and focused. Highly recommend!

Mike · 30 December 2022

Agent replied · 30 December 2023

Dear MIke, Thank you for your kind comments regarding Nina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Twickenham

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Twickenham.

What do you need help with?
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