Trusted Agent profile · Twickenham · Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,557 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

Part of Dexters, see every office.

Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,557 reviews on 1 platform, including 1,557 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,557

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

Thank you Luke for getting back to me so quickly about my viewings enquiries and for working around my times.

Emma · 30 November 2023

Agent replied · 30 December 2023

Dear Emma, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A big thank you to Luke Bentley for his assistance, advise and professionalism during my search for a new home.

Edita · 30 November 2023

Agent replied · 30 December 2023

Dear Edita, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Callum is amazing he showed me around some properties and was very knowledgeable!!

Roxi · 26 April 2024

Agent replied · 24 August 2024

Dear Roxi, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

We were dealing with the tremendously helpful and patient Alfie who guided us through the process. While the property was not in the best shape on first viewing, Alfie’s demeanour and positive attitude sold it to us. That said, dealing with one of Alfie’s colleagues in the branch was a less than positive experience and dragged down the overall impression of Dexters to 4* but on aggregate Alfie makes it a 5* experience. Alfie: 5* Dexters: 4*

Mohammad · 25 March 2023

Agent replied · 30 December 2023

Dear Mohammad, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Rhys was a friendly, efficient and brilliant person to work with when looking for our flat. He gave us a fab guided tour of the flat on FaceTime and answered all our questions with no hesitation. I would 100% recommend working with Dexters.

Emmanuelle · 2 June 2021

Agent replied

Dear Emmanuelle, Thank you for your review, and mentioning your experience with Rhys in our Twickenham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Louise Smith Customer Relations Team

5/5

Google

We used Dexters to rent a place last week, and we are very satisfied with their service! Taylor has been very helpful and responsive to our enquiry and questions, he is super fast in handling our request and checking at the back end Highly recommended!

Nigel · 21 December 2020

Agent replied

Dear Nigel. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

My husband and I have had a wonderful experience with Harriet Fox. We move into our new home this Friday and the process has been transparent, efficient and professional - everything you wish for when moving! Harriet is excellent at communication! We highly recommend working with her.

Megan · 25 May 2020

Agent replied

Dear Megan, Thank you for your kind words regarding our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We've rented out our 1bed flat in Twickenham and Dexters have been very professional and helpful throughout the process. Rhys Davies went out of his way to make it an easy and smooth process. They found us really nice tenants and let the property within two weeks. Highly recommended

Sara · 29 July 2019

Agent replied

Dear Sara, Thank you for taking the time to write a review about the great service you received from our Twickenham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Dexter was referred by my friend who successfully secured a property through George. He has been highly responsive and very proactively in sending me property options to help me find a place. This is unparalleled service that I have not experienced anywhere else.

Sibal · 20 May 2021

Agent replied · 30 December 2023

Dear Sibal, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I found a beautiful house through Dexters. I will rate their service and staff 10/10. Dexters really helped me in my move in and helping fix small issues. I would specially thank Joanna Dear (Property Manager) who followed our requirements and gave us her best support to manage our property. Achint.

Achint · 26 March 2018

Agent replied

Dear Achint, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Buying a property can be a stressful lengthy ordeal. Nina went above and beyond to help me through the process, managing numerous complications and confusions in a prompt and professional manner.

Koren · 30 December 2022

Agent replied · 30 December 2023

Dear Koren, Thank you for your kind comments regarding Nina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thanks to Alfie, me and my partner managed to find and secure our dream flat. The process was very straightforward, we’re very excited about moving into our new place. Excellent service!

Marianne · 30 December 2022

Agent replied · 30 December 2023

Dear Marianne, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in … More

5/5

Google

We are pleased with the service provided. We would like to thank Alfie for his invaluable assistance in helping us with the moving process.

Baris · 2 August 2023

Agent replied · 30 December 2023

Dear Baris, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I was looking for a house to rent, and I didn't rent with Dexters, but George Goodrich was so helpful while I was looking and very professional, I just had to leave here my recommendation. My next renting journey I will start definitely with him!

Kasia · 6 October 2020

Agent replied

Dear Kasia, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Dexters was a nice experience.Very professional and helpful in every way. Me and my family found our new place in Twickenham and i just wanted to say thank you to Rob Curtis. He’s been friendly, exceptionally helpful throughout the process.I recommend this agency!

Julia · 25 March 2021

Agent replied

Dear Julia, We are delighted that you took the time to leave such a fantastic review which the Twickenham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Great to deal with and very attentive at every stage. We tried to sell with another local agent to no prevail, Dexters took over and sold our house in days. Best in the Twickenham area bar none. Lovely team, particularly Ellie, Claire, Chris and Lesley.

Mike · 25 September 2020

Agent replied

Dear Mike, Thank you so much for the fantastic feedback, the team at Twickenham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We have recently sold our lovely home in Twickenham and couldn’t have been any happier with all the help and support we received from all the lovely people at Dexters’ Twickenham office. Claire Sheffield and Lesley Alford were absolutely fantastic, they were constantly on the case and help with every single step of the process; keeping us constantly updated and ensuring our solicitors were communicating well and getting all the paperwork done in a timely manner. Wouldn’t hesitate for a second asking for their help again and will definitely recommend their services to all our friends and family!

Jenny · 26 August 2019

5/5

Google

Anastasia and her team do a good job. Very good communication and fast respond of any question. Highly recommended agency.

Ally · 31 October 2023

Agent replied · 30 December 2023

Dear Ally, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Throughout the letting of our house Dexters have been brilliant - well organised and proactive. Other agents are cheaper but with Dexters you definitely get excellent service. Leah Smith has been amazing, going above and beyond the call of duty. A 5 star service all round. Very happy

Heather · 29 July 2019

Agent replied

Dear Heather, Thank you for taking the time to write a review about the great service you received from our Twickenham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

My partner and I have been looking for a place in the Richmond area for the last month. Whilst we ultimately found our new house through another agent, I can honestly say that Nitesh, who was our main contact at Dexters, was absolutely fantastic. Of the 30 odd estate agents we dealt with, he was by far the most professional and friendly. Highly recommend!

Oliver · 27 January 2024

Agent replied · 24 March 2024

Dear Oliver, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

This review has to do with a great property manager we had the pleasure of working with. In the property we moved there were quite a few issues left over from the previous tenants. Delphine was close to us from day one. It is the first time … More

Gregory · 31 December 2018

Agent replied · 30 December 2023

Dear Gregory, We are really pleased to read your positive review regarding the service from our Twickenham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Dexter has been very quick, and Charlie was helpful for us to preparing the whole process.

Nara · 24 January 2024

Agent replied · 24 March 2024

Dear Nara, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Charlie. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Armando was very helpful, kind and efficient. Has restored my faith in letting agents.

Hana · 3 March 2024

Agent replied · 24 March 2024

Dear Hana, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Twickenham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

We worked with Emily Osagie and she was amazing! She listened and found great properties. She up setup viewings rapidly and communicated the details so quickly! We were totally impressed!

Betsy · 30 December 2022

Agent replied · 30 December 2023

Dear Betsey, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Twickenham

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Twickenham.

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