Trusted Agent profile · Twickenham · Surrey
★★★★★
1,557 reviews across 1 platform
84 Heath Road, Twickenham, Surrey, TW1 4BW
Part of Dexters, see every office.
Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,557 reviews on 1 platform, including 1,557 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
5/5
GoogleI was assisted by Nitesh from Dexter's. His professionalism and help were if the highest standard. I would totally recommend Nitesh and Dexter's for my future lettings or sales.
Dear Rosemari, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat service from the team, particularly Armando, who constantly kept us up to speed with the most recently launched properties.
Dear Steve, Thank you for leaving a Google review for our Twickenham office. Kind regards, Asma, Customer Relations Team
5/5
GoogleOur estate agent Rob was fantastic the whole way through our process. Very quick at responding, able to answer all of our questions no matter big or small. Never made to feel like a burden. Though it’s a bit more difficult with the current climate. Rob definitely went to extra mile with our application.
Dear Benjamin, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGetting our new home with Dexters Twickenham was really easy, quick and convenient. Leah dealt with our search and we really appreciated all of her answers to our many questions, be it over the phone or email. Compared to my previous experience with other estate agents in the area, I would definitely recommend using Dexters.
Dear Tom, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI have been incredibly happy with the process of my sale throughout. I thought it would be a stressful process but the team were always updating me on what was happening next, recommended a fantastic solicitor and I will not hesitate to use this firm again. Thanks to Claire Sheffield for going the extra mile.
Dear Paula, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI have been incredibly happy with the process of my sale throughout. I thought it would be a stressful process but the team were always updating me on what was happening next, recommended a fantastic solicitor and I will not hesitate to use this firm again. Thanks to Claire Sheffield for going the extra mile.
Dear Paula, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can … More
5/5
GoogleGetting our new home with Dexters Twickenham was really easy, quick and convenient. Leah dealt with our search and we really appreciated all of her answers to our many questions, be it over the phone or email. Compared to my previous experience with other estate agents in the area, I would definitely recommend using Dexters.
Dear Tom, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you … More
5/5
GoogleIts a long process from deciding to sell your lovely house to actually completing, plenty of time for companies to make a bad impression but from start to finish Dexters have been excellent. They got enough people through the door and hand held the sale effectively through to completion. Special thanks to Lesley.
Dear Jason, Thank you for taking the time in providing such lovely comments about Lesley in our Twickenham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
4/5
GoogleHarriet and her team looked after my flat for 8 years and did a fine job with successive tenancies - there were no rental voids and no issues with tenants.
Dear Paul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThey have great properties and have a very professional team. I worked with Samantha she was very kind, provide me all the information I needed, answered all my questions. I hope to work with them again in future.
Dear Anu, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGeorge was very helpful, polite and patient. He explained the types of property, the process of buy to let and has kept us informed about what is on the market by phone and email. Thankyou. S & C
Dear Spi, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleTaylor handled us with great care and kindness throughout the process. We can't thank him enough for constantly providing us with amazing support in helping us find the right property in an increasingly competitive market. Thank you Taylor!
Dear Jack, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Twickenham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleFrom first viewing to completion of references and signing of contracts in less than a week. Taylor was extremely helpful, courteous and professional at all times ensuring the whole process was incredibly straightforward and stress free. Highly recommended!
Dear Chris, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Taylor, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleTaylor has been very helpful throughout the process of find out house rental. Initially he provided a thorough rundown of the local market which was invaluable. His attention to our specification was top notch. I highly recommend him!
Dear William, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleClaire Sheffield is such a brilliant agent! The house-buying process didn't go without hiccup and at times became very stressful, but this was all managed by the calm nature and tireless support of Claire. I don't think things would have gone through without her. Thank you, Claire, for being so 'on it' with everything!
Dear Emma, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleI am at the start of my search for a property to rent and Tadhg has been most helpful. He has been very professional and polite in his dealings with me. Most agents these days are pushy and impatient. So I am most impressed so far.
Dear Litza, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleReally happy with how Dexters are so engaged and keen to help me find the right property. Especially Charlie Southall who is the agent I have been in contact with throughout who is very helpful and professional with a keen interest in what we want as customers. Thank you Charlie.
Dear Sheetal, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleRhys Davies I can't recommend Rhys highly enough in his dealings with me, where he always displayed helpful, sympathetic understanding of my circumstances. He was efficient and reliable at all times, always responding as quickly as possible to my various queries. I am very happy with the service he provided.
Dear Cilla, Thank you for your kind words regarding Rhys and our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleGreat local agency and great people! Effective communication all the way whilst helping us with finding a new place to rent. We were able to find what we have been looking for! Thank you Dexters! Special thanks to Rob Curtis for helping us with our search! Keep up your great work!!
Dear Сергей, Thank you for your great review regarding our Twickenham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI dealt with Scarlet when looking for a rental property under difficult circumstances and she managed to find us just what we were looking for, which was not an easy thing to do. She was professional at all times and dealt with the enquiry from start to finish in a swift and reliable manner.
Dear Katy, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI dealt with Scarlet when looking for a rental property under difficult circumstances and she managed to find us just what we were looking for, which was not an easy thing to do. She was professional at all times and dealt with the enquiry from start to finish in a swift and reliable manner.
Dear Katy, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services … More
5/5
GoogleI bought my house and sold my house through Dexters. While selling the house, Dexters kept me informed and updated every week. The agent Elly was very helpful throughout the process, and even helped me get rid of some old furniture after sales was agreed. I would highly recommend Dexters.
Dear Lin, Thank you for your kind words regarding our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleGeorge has been so good at keeping in touch and keeping us up to date with the latest properties available. He does his best to match with what we are looking for and easy to chat to!
Dear Lisa, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe team at Dexters Twickenham has been greatly helpful in my property search. Eloisa has been particularly proactive in finding suitable properties and has always been happy to pick up the phone to help where she can!
Dear Peter, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.
