5/5
GoogleAmazing service and incredibly helpful throughout the whole process.
Agent replied · 22 April 2026
Thank you so much Emma! We wish you all the best in the future! Katy Jewell
Trusted Agent profile · Tunbridge Wells, Kent
Verified
Your Move Tunbridge wells reviews
★★★★★
416 reviews across 2 platforms
18 High Street, Tunbridge Wells, Kent, TN1 1UX
Part of Your Move, see every office.
Your Move's office in Tunbridge Wells, Kent, at 18 High Street, is rated 4.5 out of 5 across 416 reviews on two platforms, including 415 Google reviews rated 4.5.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
Google5/5
GoogleThese people were great. Joe, Alex, Maddie and everybody else involved in the sale of our property. They were in touch all the time. We didn’t have to call them, other than points of interest on our behalf. Great team. Thank you so much. Best wishes for Xmas and The New Year from Myself and Marilyn.
5/5
GoogleLauren, Katy and the rest of the team have been excellent, and we will definitely be using them again. Communication throughout the process has been fantastic - we were also really impressed with how many viewings they created, compared to 2 other highstreet estate agents. I highly recommend them!
Agent replied · 20 June 2024
Thank you so much for your lovely review Nick! It has been a pleasure helping you and we look forward to helping you with other properties in the future too! Katy & Lauren
5/5
GoogleSophie was really great at helping us with our search in finding our first property to purchase. From the first phone call she was polite, efficient and nothing was too much trouble. I would highly recommend Your Move!
Agent replied
Thank you Arianna, good to hear you have been happy with our service and especially with Sophie. Best wishes, Tracey and all the team at Your Move.
5/5
GoogleI have found my experience with Your Move very professional and honest. Scarlett has been fantastic and kept me well informed at all times. If I have ever had a query she has promptly got back to me. I will certainly use Your Move in the future.
Agent replied
Dear Beth, thank you so much for your 5 star review and pleased to hear that you have been happy with Scarlett and the service she has provided to you. Best wishes from Tracey and the Your Move team.
5/5
GoogleOur experience with Your Move has been exceptional. Communication with the team has always been very easy and they have always been understanding of what we were looking for. …
Agent replied · 11 November 2024
Hello Filipa, Thank you for your kind review, we are always delighted to hear positive … More
5/5
GoogleI really want to thank Tracey, Katy, Alex and Sophie.. a Great team.. who work with each other.. professional , friendly, compassionate and great on keeping me up to date along the journey ( which was really important to me). …
Agent replied
Dear Nigel, Thank you for your review. Here to help you at anytime.
5/5
GoogleBig thanks to Gabriela for making our move nice and simple and she was very helpful along the way. Thank you to Alex as well for helping out. Would highly recommend!
5/5
GoogleI attended a lovely flat viewing for a rental property in Tonbridge this morning. I received a phone call from Adam this morning to confirm the viewing which was very professional. Adam was already present at the property upon my arrival, …
5/5
GoogleVery prompt responce with viewing scheduled the same day. Profesional and polite service. Extremely pleasant expierience thanks to Gabriela. 😊 …
Agent replied · 30 September 2023
Dear Justyna, Thank you so much for your review and I am glad that Gabriela was of help to you. We look forward to helping you find a new home. Kind regards, Lisa Mires - Branch Lettings Manager
5/5
GoogleRightval was a great tool for our agency that helped generate leads. Great user support too and would highly recommend them
5/5
GoogleGabriela was excellent in helping us secure our flat, great communication through out and very responsive. We are very thankful for the work she has done. Jonnie & Ruth
5/5
GoogleBy far this has been the most professional and helpful agency I’ve been through in Tunbridge Wells. The process has been smooth, pleasant, and informative. …
Agent replied · 16 September 2026
Thank you so much for your wonderful review Holly! We always strive to do our best to deliver great customer service, we hope to find you a new home soon! Your Move Lettings Team.
5/5
GoogleThank you so much Gabriela Chokova, for your hardwork such an amazing professional person all the best.☺️
Agent replied · 6 February 2024
Thank you so much for your kind words Rohan, we hope that you enjoy your new home. All the best. Your Move Lettings.
1/5
GoogleAvoid This Agency at All Costs, Complete Scam Artists! If you’re considering renting through this agency, DON’T. Gabriela, Adam, and Alex are the most unprofessional, unreliable individuals I’ve ever dealt with. They scammed us into renting a property they clearly never bothered to inspect. After paying upfront, we discovered that nothing in the property works. The appliances are completely faulty to the point where the hob and oven triggered the fuse, leaving us without proper cooking facilities. We were left with no heat, no oven, no microwave, and a bathroom that doesn’t even function properly. To make matters worse, they ordered a new oven but gave us less than 24 hours’ notice before the delivery, meaning we missed it. They had no answers, no solutions, and absolutely no accountability. They are impossible to communicate with, and good luck ever getting a hold of your landlord through them. Gabriela, Adam, and Alex have been utterly useless, offering excuses rather than solutions. They ignored our complaints and left us in an uninhabitable property. It’s clear they’re only interested in taking your money and running. This agency is a complete scam. Renting with them means signing up for endless stress, zero accountability, and a complete lack of professionalism. Take this as your warning: save your money and rent through another agency. These people are horrible, unprofessional, and will leave you regretting every penny you spent. If you don’t want to be taking legal action against your Lettings agency and freezing and starving in your new flat I suggest you find another one!!!
5/5
GoogleYour Move Estate agent Adam was so professional and helpful. Took his time to explain and clear my doubts. Thank you Adam, you are a star!
5/5
GoogleLauren was amazing.most patient and honest agent ai have met in past few months. I will recommend viewing with her as she is transparent and patient
5/5
GoogleGuy has been fantastic. He’s given me great advice and taken time to go through the details to help me make the right decision. Highly recommended.
5/5
GoogleHi i would like to thank YOUR MOVE, especially Katy Cruickshank and Tracy Lowe @ Tunbridge Wells branch, they have been very professional and courteous at all times, and kept me in the loop with regards to all updates, would highly …
Agent replied
Hi Graham, thank you for your 5 star review. I am delighted that we found you a buyer in such a short space of time and glad we have been able to advise and guide you through the process. Hope the relocation goes well for you and Mum. Best Wishes, Tracey and the Your Move team.
5/5
GoogleA big thank you to everyone at YourMove! Katy and Lauren have been outstanding throughout the process of selling my house. …
Agent replied · 10 December 2024
Thank you so much for your lovely review Ed! It has been an absolute pleasure helping you sell your property. We are delighted that you are now in your dream home! Wishing you both all the best in the future, and we look forward to helping your partner! Katy & Lauren
5/5
GoogleIf only all estate agents were like this. I have used Your Move twice for my property searches. On both occasions I was impressed with Katy's professionalism and dedication. Thank you also to Emily and Lauren for excellent customer service.
Agent replied · 7 March 2025
Thank you so much for your lovely review Mirela! It has been an absolute pleasure helping you. If there is ever anything we can help with again please do let us know. Wishing you all the best, Katy, Lauren & Emily.
5/5
GoogleLisa Mires at your move Tunbridge Wells has been a wonderful and thoroughly responsive member of staff. Unfortunately due to my house mate becoming deluded and unstable and causing myself, the agency and the landlord nothing but chaos and …
Agent replied · 20 June 2024
Thank you for your feedback, and I am glad we were able to resolve your issues in an agreeable manner.
5/5
GoogleReally pleased with my experience being shown around a property by Emily (Tunbridge wells branch) she was very friendly and made me feel at ease whilst viewing the property. She was able to answer questions I had well.
Agent replied · 23 August 2024
Thank you so much for your feedback whilst viewing with Emily. We wish you the best of luck with your property search and if there is anything further that we can help you with please let us know. Katy Jewell
5/5
GoogleI was lucky enough to have support from both Katy and Lauren from Your Move with the sale of my house and the support with buying my flat through them ! Both always on hand to answers my emails and calls no matter what day of the week. …
Agent replied · 23 August 2024
Thank you so much for your lovely review Kerry! We wish you all the best in the future and if there is ever anything that we can help you with in the future please do let us know! Katy & Lauren
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Your Move Tunbridge wells
How many reviews does Your Move Tunbridge wells have?
Your Move's Tunbridge Wells office has 416 reviews across two platforms: 415 on Google, 1 on View Agents.
What is Your Move Tunbridge wells's rating?
Your Move Tunbridge wells is rated 4.5 out of 5 across all 416 reviews, and 4.5 out of 5 on Google from 415 reviews.
Where is Your Move's Tunbridge Wells office?
Your Move Tunbridge wells, 18 High Street, Tunbridge Wells, Kent, TN1 1UX.
