5/5
GoogleI have now bought and sold several properties with YourMove over the last 3 decades. Always brilliant in every way.
Trusted Agent profile · Tunbridge Wells, Kent
Verified
Your Move Tunbridge wells reviews
★★★★★
416 reviews across 2 platforms
18 High Street, Tunbridge Wells, Kent, TN1 1UX
Part of Your Move, see every office.
Your Move's office in Tunbridge Wells, Kent, at 18 High Street, is rated 4.5 out of 5 across 416 reviews on two platforms, including 415 Google reviews rated 4.5.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
Google5/5
GoogleThe staff were professional and friendly. As a first time buyer I appreciated their help with all the things I didn’t know.
Agent replied · 20 June 2024
It has been a pleasure helping you Gavin, thank you so much for your lovely review! Katy Jewell
5/5
GoogleAdam showed me a beautiful flat in Tunbridge wells and was super helpful and responsive- highly recommend:)
Agent replied · 18 May 2025
Hi Sarah, thank you so much for your wonderful review! We always strive to do our best to deliver great customer service! Your Move Lettings Team.
5/5
GoogleGabriela has been amazing, always helpful and kind. I only talked to her from the agency, but based on the customer service she provided i would recommend it.
5/5
GoogleAttended an event for IWD. The vibes was great and the atmosphere was really good
4/5
GoogleProfessional approach, good valuation, viewings well conducted by agent. Good communication regarding offers. Slightly less proactive follow up during conveyancing.
Agent replied · 23 August 2024
Thank you for your review Mike, we really appreciate your feedback. There is a lot of work going on between agents and solicitors in the background to get this through in 10 weeks. We are grateful for your comments and wish you all the best in the future. Katy Jewell
5/5
GoogleWe have experienced working with Your Move in Tunbridge Wells for letting and then selling our property and found that the letting and sales teams were very helpful, supportive and professional. I would especially like to express our gratitude to Lauren Clarke, who was extremely helpful, patient, informative and supportive from start to finish during the sale of our property.
5/5
GoogleGabriela was friendly, helpful, super available and quick to solve any queries. Started renting a property in no time. Excellent service
5/5
GoogleVery helpful organised and dedicated staff.
5/5
GoogleTracey and Katy were very helpful and I would definitely recommend them to anybody that is considering selling their home. Highly recommended!
Agent replied · 20 June 2024
Dear Jon, thank you for your feedback. We are all so pleased to have found you buyers for your home, enabling you to move forward with your plans. Best Wishes, Tracey and all the team at Your Move.
1/5
GoogleI found some lovely rentals I would've liked to view but unfortunately the team was always busy and never called me back, even after being there in person, calling in, and following up. Disappointed in their service and wouldn't recommend.
Agent replied · 20 November 2023
Dear Anne, I am sorry that you feel disappointed that we could not help you. I understand that the flat was not available to view on the day of your visit. And with you being located in London, it was not possible to book you in to view … More
5/5
GoogleWe recently moved to UK and was looking for suitable places in Tunbridge Wells. For few days we were speaking to so many agencies. Some agencies took more than 3 days to even book a visit. Then we met Gabriela from Your Move. She agreed to …
Agent replied · 30 July 2023
Dear Samitha, I am glad that we were able to quickly find and secure the perfect home for you, and that it was within walking distance of your new place of employment. It was a pleasure to meet you and your family, and on behalf of all the … More
5/5
GoogleFirst time experience with Your Move Tunbridge Wells who went above and beyond to achieve the best possible price for us and keep the sale moving. Brilliant, responsive, friendly, efficient team who we always felt had our best interests at heart. Highly recommend. Thank you for all your hard work Katy, Sophie and Tracy
Agent replied
Dear Laura, thank you for your 5 star review. I am so pleased you were happy with our service and great to hear you are settling in to your new home. Best wishes from Tracey and all the team at Your Move.
5/5
GoogleCan't praise Gabriela enough. Thanks so much for all the help you so promptly provided. S
Agent replied · 6 February 2025
Hello Simon, Thank you for your kind review, we are always delighted to hear positive … More
5/5
GoogleI recently met Adam for a viewing, he was thoroughly impressed by professionalism and transparency. He provided clear communication, efficient service, and a customer-centric approach, making the entire process smooth and stress-free. Your moves commitment to quality and ongoing support truly sets them apart. Highly recommended!
5/5
GoogleAll the people working here are super nice and helpful, highly recommended!
Agent replied · 7 April 2025
Hello Marton, Thank you so much for your kind review. We hope you are enjoying your new home! Your Move Lettings Team.
5/5
GoogleHii . Our experience is very good and their team is really helpful.
Agent replied · 3 December 2024
Hello Aneri, Thank you for your kind review, we are always delighted to hear positive … More
5/5
GoogleTracey and her team are very professional and helped push my purchase through quickly and efficiently! many thanks!
Agent replied
Thank you so much for your kind words Mark. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future and good luck with the decorating. Thank you again. Tracey.
5/5
GoogleHad a good experience with Adam from the Tunbridge Wells branch. His communication is exceptional. Teamed with a friendly, laidback approach.
Agent replied · 3 December 2024
Hello, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Your Move Lettings Team
5/5
GoogleIt was a pleasure working with Gabriella. She was so helpful, patient and proactive with supporting a client I was working with. Couldn't recommend her enough! Thank you for all your help!
Agent replied · 10 February 2024
Hi Iona, Thank you very much for the review. We are happy that we could assist you with the client and look forward to working with you on many more. All the best. Your Move Lettings.
5/5
GoogleI have used this company twice recently to find tenants and am very pleased with their service. The details were up on the Internet very quickly and attracted a lot of interest. Gabriela and Alex conducted all the viewings and found excellent tenants for both properties.
Agent replied
Dear Brian, Thank you so much for the valued review, the team will be very pleased. We always do our best to find the best possible tenants for you, with prompt and attractive internet coverage. I look forward to the whole team working with you in the future. Lisa Mires, Lettings Manager, Your Move Tunbridge Wells.
1/5
GoogleVery disappointed with the service no reply to emails going on over 2 and a half yesr and still they can't do that they are being paid properly will not get a response from this
5/5
GoogleWent the extra mile. Would definitely use again.
Agent replied · 24 March 2024
Hi Poppy, Thank you for the review and we wish you the best of luck with the move into your new rental property. Kind Regards, Alex - Lettings Manager
5/5
GoogleI met with Emily yesterday to view Western Road she was lovely and very professional and has arranged a second viewing for my husband to also attend at a time that suits us so our needs have been met efficiently.
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