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★★★★★
72 reviews from sellers · all 397 reviews
18 The Pantiles, Tunbridge Wells TN2 5TN
72 reviews of Maddisons Residential's Tunbridge Wells office come from sellers, rated 5.0 out of 5 on average. We know the reviewer is one of the sellers when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.
72 reviews from sellers, from every platform, shown as written. First names only.
5/5
View AgentsFabulous service
Thank you so much to Debra and her team for selling my home. The service was faultless, Debra really took the time to get to know my home and what made it special and was able to part this to potential buyers. A buyer was secured quickly at a far higher price than other agents had predicted. The communication from the team at Maddisons was excellent and I would definitely recommend them.
4.7/5
View AgentsExcellent communication
Great communication, helpful staff, Deborah has a real gift in people skills. I have recommended Maddisons to friends and family and will continue to do so!
Thank you so much for these very kinds words! We are so pleased to hear you were happy with the service received - we all really enjoyed working with you and wish you all the very best in your fabulous new home! Keep in touch! Very best wishes from the whole team at Maddisons!
4.6/5
View Agentsexcellence
Brilliant service. Super appreciated
Dear Tofi, Thank you so much for your review and kind words, it's very much appreciated. It has been lovely working with you both and whilst there were issues elsewhere in the chain at times, we appreciated your pragmatic approach and patiences and we are so pleased for you that you have now completed. Wishing you every happiness in your new home from all at Maddisons.
5/5
View Agentsfabulous personal service
From meeting Deborah i was impressed with how Maddisons is different from other estate agents, after a few viewing Deborah has secured me a good price for our home, above the valuation other agents gave us. Deborah's communication has been great and made the process smooth stress free. i have recommended Maddisons to my friends who are looking at selling.
5/5
View AgentsFirst Class Service
Deborah and her team at Maddisons provided the best service I have experienced from any estate agency I have used in the past 30 years. The staff are knowledgeable , friendly and proactive being totally engaged from initial valuations to completion of the chain. I cannot recommend Maddsions highly enough .
4.7/5
View AgentsHouse sale
A few hitches along the way but the team did everything they could to resolve them. Always kept me informed of updates and went the extra mile to secure a buyer.
Thank you Marian for your kind review. We appreciate your patience throughout the process and are happy that we could navigate those hitches together and secure the right buyer for you. We wish you every happiness in the future.
5/5
View AgentsFirst class service
Maddison's started working for us as soon as we hired them. With an honest and realistic valuation, advise on how to make the most of our home for viewings, warm, approachable staff to deal with queries and a fast, professional approach when organising exchange and completion. I would recommend Maddison's wholeheartedly.
5/5
View AgentsBest estate agency in Tunbridge Wells
Maddisons don't just have a keen understanding of the current property market - they understand people too and what's important to them. That they listen is evident in every contact you have with them. They are great people to work with and we rate them and the results they get very highly.
Dear John, thank you so much for these extremely kind words. We really do appreciate this and are delighted that our core values shone through - we really do try to offer a totally personal service to each and every one of our sellers so to know this is felt is a true delight! Thank you so very much again and very best wishes to you both!
5/5
View AgentsFantastic Service
The team at Maddisons were always very helpful and efficient. From day one I received a great service, I was kept up to date at all times, I was supported throughout the process and felt that my custom was valued. I wouldn’t hesitate to recommend Maddisons and would certainly use them again.
Dear Deborah, thank you so much for finding the time to send this in to us. We are honestly so pleased you were happy with the service received. We really do work hard on the efficiency of our processes and we always want our clients to feel valued so we are delighted to read your words. Thank you again and very best wishes from us all at Maddisons.
5/5
View AgentsMission Completed - Thank you Maddisons
I recently sold my house in Tunbridge Wells and I couldn’t recommend Maddisons Residential more highly. The team’s endless enthusiasm and reassuring support was a true tonic during the challenges and emotions of selling a home. Thank you Maddisons! You are all super stars!
5/5
View AgentsWould definitely recommend
The whole team at Maddisons made selling our family home as smooth as possible. They were excellent at giving feedback, liaising with the buyers and achieved a great price. We have no hesitation in recommending them.
Thank you so much Joanna for this fabulous feedback - it really means the world to us to hear you were happy with the servie you received fro us! Wishing you all the very best!
5/5
View AgentsExcellent service received from local estate agent.
It was so refreshing to actually receive clear, informative advice throughout the process of my house sale. I was kept fully informed by dedicated staff each step of the way and was impressed by the information they learned and imparted at viewings. Throughout the time of my house sale, I spent time abroad and never had any doubts over the security of my house and viewings conducted by the staff at Maddisons. I received regular updates and never had cause to wonder what was going on. The level of service, consideration and contact did not reduce once an offer was made and accepted.
5/5
View AgentsOutstanding Estate Agent
Maddisons Residential are simply outstanding. They came recommended to us most highly, and helped us to prepare the house for market. The sales materials they created for us were fantastic, with photographs taken by a professional and put together in a pack that was absolutely beautiful, both as a keepsake and online. Our high expectations of the agency were justified when the house was sold at asking price within four days of going on the market. Maddisons managed the selling process for us, so that our buyer was reassured when the inevitable delays occurred up the chain. All the stress was taken out of the move and we are thrilled to be in our new house now. During and since we have been gushing about the agency to all our friends, and we know our buyers were thrilled with the service too.
5/5
View AgentsOutstanding level of courtesy attention to detail and personalised service
I found the Maddisons team outstanding. They showed genuine interest and provided comprehensive advice about how to prepare our house for marketing which we followed and resulted in achieving our asking price in a few weeks. It was a really great experience of client care from start to finish. Nothing was ever a problem for them and I could not recommend them more highly.
4.9/5
View AgentsSale of my flat
The best estate agents I have ever dealt with. I would recommend them unreservedly for their professionalism, knowledge, communication and coutesy
5/5
View AgentsImaginative enthusiastic and hard working
The whole agency worked as a team to get us the best result. We were particularly impressed by the ideas they had for presenting our property in the best possible way, their regular updates and the way they used their knowledge of the local house market, and who the potential buyers were, to get us a good deal.
5/5
View AgentsMaddison’s Estate Agents
An excellent experience with Maddison’s , very professional staff, totally approachable, would definitely recommend.
5/5
View Agentsterrific service and customer service excellent
Maddisons were great in selling my step mother's flat and gave excellent customer service with monthly reviews and updates until the flat was finally sold. They are very customer oriented and do an excellent job throughout all phases of the sale. I would have no hesitation in recommending them to seell your property
5/5
View AgentsPersonal and bespoke service
Maddisons provided an excellent personal service, superb brochure and photography, and competitive rates. They kept us informed of all prospective buyers at all times and saw the sale of our quite complicated property through to completion with as little stress as possible. Highly recommended.
5/5
View AgentsExcellent service.
Professional, knowledgeable, supportive are just a few of the words that I could use in reference to the experience I had from the representative of Maddisons Residential when selling my apartment recently. I would have no hesitation recommending them to any potential seller.
5/5
View AgentsA very personal and professional service.
The team at Maddisons understood the product and their approach was very professional and supportive. Their detailed review of the property and market activity was a step up on others. I would not hesitate in using them again in the future.
5/5
View AgentsFriendly but professional with excellent communication and negotiation skills.
Really helpful agent that kept in regular contact with me and my buyers ironing out any potential problems and personally seeing everything through right until and even after completion, I really couldn't recommend them highly enough.
5/5
View AgentsHouse sale
Very pleased would use again . nothing to much bother.
5/5
View AgentsFor once, an honest estate agent!
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
72 reviews from sellers, rated 5.0 out of 5 on average. For example, Lucy wrote: "Both I & my husband have sold & bought several properties in our lifetimes but the experience of selling through Maddisons was exceptionally good, (as it was ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.