Trusted Agent profile · Tunbridge Wells
★★★★★
164 reviews across 1 platform
27-29 High Street, Tunbridge Wells, TN1 1UU
Bracketts Chartered Surveyors's office in Tunbridge Wells, at 27-29 High Street, is rated 4.4 out of 5 across 164 reviews on 1 platform, including 164 Google reviews rated 4.4.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
5/5
GoogleI have just completed a flat rental with Bracketts and it was a complete pleasure to deal with Rebecca, Janie, & Max, they were so helpful. Very much highly recommended.
Dear Glen Thank you for the glowing review for our lettings team. They send you their best wishes in your new home. We're all here if we can be of any help in the future. :)
5/5
GoogleBracketts staff helped us get our rented flat and have helped since with issues that we have had even though minor. Recommend if you want professional and efficient service with friendly staff.
Hi Pauline Thank you so much for taking the time to leave a 5 Star review for our lettings department - it is very much appreciated. The lettings team were delighted to be able to help you and wish you every happiness in your new home. If we can be of any help in the future, we're here for you. Best wishes from us all at Bracketts
5/5
GoogleWe used Brackett's to provide a structural survey and they gave an excellent friendly service, nothing too much trouble, and would defiantly recommend.
Hello Paul - thank you for leaving this review for Gary in our survey team, it is very much appreciated. If we can ever be of any help in the future, please do not hesitate to contact us. Best wishes from the whole survey team, and all at Bracketts
5/5
GoogleRebecca Chapman at Bracketts not only found us the perfect home to rent, but she and her colleagues guided me through the whole process with real care, kindness and efficiency. I could not be happier with the service they provided.PositiveResponsiveness, Quality, Professionalism
Hi Laura, I'm delighted to have helped you navigate the whole process and find your dream apartment. The whole team send you our very best wishes :)
5/5
GoogleI have recently used Darrell Barber of Bracketts as a landlord effecting a long term commercial letting. Throughout, his help was invaluable, with pro-active advise during a complex set of circumstances leading to a successful conclusion. I would strongly recommend Bracketts commercial services.
Thank you very much for your entrusting us with your business. We hope we hope that our applicant proves to be a reliable and longstanding tenant. We appreciate you taking the time to leave feedback for us. Best wishes, Darrell & the team at Bracketts
5/5
GoogleI have used Bracketts several times and they are so professional and helpful. I would trust their judgment completely. They are always willing to offer any advice if needed. I would highly recommend them,.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much Eve, That’s great to hear! You are a great Landlord, and we are always mindful to try to find you a tenant who will suit the property as well as you -it’s our pleasure. Our very best wishes from the whole team @ Bracketts
5/5
GoogleGood knowledge of the local market and current market conditions. Personal service with excellent communication from Rebecca our letting agent and rest of team. Would recommend to other landlords .PositiveResponsiveness, Professionalism
Thank you so much for your 5 star review - it is very much appreciated. Best wishes from all at Bracketts
1/5
GoogleNope, no mistake. I love how condescending your replies to bad reviews are, though. Very professional 👍 …
Hello A In order that we can help you, please contact the office on 01892 533 733 Please let us put right what you think has gone wrong? Just leaving an anonymous review for no known reason is really confusing, and we'd genuinely like to see how we can help you
5/5
GoogleThe Bracketts team were extremely professional and helpful, all the way through the buying process and when acting as the liaison between parties when things stalled. I Highly Recommend Them
Thank you for your kind review - its was a pleasure to help you with this purchase. All the team wish you the very best with your new property.
5/5
GoogleBracketts were great when is came to selling my house. Kim and Sue in particular were friendly, professional, and responsive throughout the entire process. An excellent experience.PositiveResponsiveness, Quality, Professionalism, Value
Hi Adam, many thanks for the kind review - it is very much appreciated and we were pleased to have a secured a good transaction for you. Best wishes from us all at Bracketts
5/5
GoogleVery impressed with with the overall service, extremely helpful and professional. Their listing of my property was amazing which attracted a buyer quickly, I would happily use their services in the future.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your 5 * review - it is very much appreciated. You have a great property in a superb location and we felt sure we had just the right buyer for you and are delighted to have secured a sale. Our very best wishes for the next stage of your move. BW, Sarah
5/5
GoogleBracketts efforts in selling my mother's home were sensitive, knowledgeable and finely tuned to the market.Their valuation proved accurate and successful. Regular updates and communication throughout were excellent and their personal service in minding the property a great comfort at a difficult time.
Hi Simon, thank you for your kind review - we were pleased to have been able to help you. Sending my best wishes, Sarah
5/5
GoogleBracketts are brilliant! They did a survey for our new house and were fantastic to work with.
Dear Joe Thank you so much for your wonderful review - it was kind of you to take the time to leave feedback for us, and this has been passed to Tyson who did your survey. Best wishes in your new home from us all at Bracketts
5/5
Googlewe had a great experience using Bracketts to survey our house, fast prompt service and great detailed report I would happily use them again
Many thanks for your kind comments and 5 star review. Tyson sends his best wishes and we're all really grateful that you left a review of our services. Many thanks - please do not hesitate to contact us if we can be of help in the future.
1/5
GoogleI spoke with a really rude guy on the phone here recently
Hi Chris - as we haven't heard back from you after reaching out via this review, I'm assuming you've confused us with someone else so have requested this review is removed by google as it doesn't pertain to our business. I do think people read reviews, especially the negative ones, so we do take this very seriously. If we can ever be of any help, or if you'd like to discuss this, then please do give me a call on 01892 533733 and ask for Sarah Hi Chris, There's no record of you having been in touch, so perhaps you would like to call and speak to me so we can get to the bottom of this. Please ask for me, Sarah@bracketts.co.uk / 01892 533733. I've worked here for 16 years so know all the staff well and genuinely don't think we have anyone rude working here. We have unfortunately had a competitor leaving a fake review previously, so I'd really like to verify the circumstances that led you to leave such a negative comment. Many thanks, and hope we can speak soon.
5/5
GoogleExcellent service throughout the process by Tyson Sheppard.
Hi Richard Thank you for taking the time to leave a 5 * review for Tyson - it is very much appreciated. Best wishes from the whole team at Bracketts
5/5
GoogleHave been so helpful and responsive with our let. They always make sure to sort out any issues we have with our landlord is a very timely manor
Thank you for your kind review, we really appreciate you taking the time to do this. We send you our very best wishes from the whole team here at Bracketts.
5/5
GoogleBracketts surveyor team are friendly, professional and have provided a detailed service. Thank you.
Hi Jesse - many thanks for taking the time to leave a 5 * review for our survey department - Tyson sends his best wishes. Please don't hesitate to get in touch if we can be of help in the future. Best wishes from the whole team at Bracketts :)
5/5
GoogleWhen we rented through Bracketts, the staff were always friendly and helpful.
Many thanks for your kind review - it is very much appreciated. Best wishes from the whole team
5/5
GoogleSupremely good advice and help over an extended period . Couldn't have wanted more.
Hi Ian, thank you for your kind review, we were pleased to be able to help you and send our very best wishes
5/5
GoogleAlways excellent and friendly service
Terrific Peter, thank you for your appreciation and so happy to have found you wonderful tenants, all bodes well for a happy tenancy. Our very best wishes from all the team @ Bracketts
5/5
GoogleBracketts and Kim especially, we're faultless the whole way through the process. 10/10
HI Peter, that's very kind of you to take the trouble to leave us a review and your kind words. Sending best wishes from the whole team at Bracketts
4/5
GoogleGreat customer service once the offer on the property was received.
Many thanks for your kind review - we hope you've settled well in your new home
5/5
GoogleI have recently sold a house through Bracketts, Kim and his Team were most helpful and a delight to sell with - I would have no hesitation in recommending them. Many thanks 5 stars well deserved!
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