Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI found a flat I wanted and attended the offices to complete the paperwork. I had already agreed a break clause with the landlord. The staff member started trying to tell me that the let had to be for a year and if it was for less then I would have to pay the agency fees twice! I knew this to be wrong, misleading and felt the staff member was abrasive and incredibly manipulative. Clearly there was an intention to extract money from the unwary. I made my excuses and took the paperwork away to complete later. Subsequently I was told the flat would not be available to me. No adequate explanation was ever offered for this. The staff website described the staff member as having a penchant for shoes and cocktails. I can only imagine she did not feel she would be getting paid enough for her booze and shoes unless she managed to charge all the tenants twice.
Wendy · 2 January 2018
Agent replied · 31 December 2024
This review was written prior to the transfer to new ownership in August 2017. However, I would point out that Belvoir is regulated by the National Approved Lettings Scheme, works to high professional standards, and would never take agency fees more than once for the same applicant.
★★★★★ 5/5
GoogleIt was our first time renting and Vanessa was very helpful and patient with my partner and I. She continues to be helpful.
Jesse · 1 January 2021
Agent replied · 31 December 2024
Thanks for your feedback Jesse, Vanessa is a star! Hope you are both very happy in your lovely flat.
★★★★★ 5/5
GoogleThe team at Belvoir are brilliant to work with, they are very professional, organised and know what they are doing and lovely people to deal with. We really enjoy working with them and highly recommend.
Sarah · 4 July 2024
Agent replied · 31 December 2024
Many thanks for your glowing review - much appreciated Sarah.
★★★★★ 5/5
Direct reviewsUnder very difficult circumstances Belvoir Tunbridge Wells have provided exceptional service and support. The whole team are excellent but Natalie Boardman has gone above and beyond in managing the property, communicating clearly and promptly, providing support and advice and giving us confidence that we are in safe hands.
Colin · 24 January 2022
★★★★★ 4.7/5
View Agents TenantExcellent service
We have rented a property through Belvoir for the last 5 years and have found them to be very professional, friendly and knowledgeable.
Claudia · 26 November 2025
★★★★★ 5/5
Direct reviewsBelvoir has been absolutely great to deal with throughout the whole process of having to move the house that was being sold.
The staff were very pleasant, professional, respectful and accommodating of all my needs. I was being kept informed along the way and felt very well looked after as a tenant in an extremely stressful period of my life. I would highly recommend professionals at Belvoir to any existing or prospect tenants and landlords.
Urszula · 8 November 2023
★★★★★ 5/5
GoogleI have worked with this team personally and professionally for many years, and throughout this time it has been an absolute pleasure. Great company and great people!
Steven · 6 October 2025
★★★★★ 5/5
GoogleI have found Belvoir to be very competent in all respects and would not hesitate to recommend them. You will find Simon Reid their main man particularly helpful and efficient.
David · 6 July 2024
Agent replied · 31 December 2024
Thank you David for your 5 star review and recommendation. Simon always goes the extra mile so will be delighted to read your comments.about his service.
★★★★★ 5/5
GoogleVanessa has been outstanding throughout and I would highly recommend her and Belvoir in Tunbridge Wells to anyone looking to rent locally.
Phil · 2 January 2019
Agent replied · 31 December 2024
Thanks Phil I really appreciate you taking the time to write this complimentary review. Hope you guys enjoy your new home!
★★★★★ 5/5
GoogleI have dealt with Belvoir for nearly 20 years. They have been so helpful and professional. I’ve remain consistently delighted with their service.
Roy · 4 October 2024
Agent replied · 31 December 2024
Many thanks, Roy, we provide ourselves on giving an excellent service to our Landlords.
★★★★★ 5/5
GoogleFantastic company, very professional and helpful
Andrea · 9 May 2025
Agent replied · 4 June 2025
Many thanks for taking the time to leave a 5 star review, Andrea
★★★★★ 5/5
GoogleAs an independent plumber working on bathrooms and general plumbing repairs. I find Belvoir very easy and efficient to work for. Good communication and pleasant staff. Many thanks to Belvoir for your support.
Ifix Plumbing
Ian · 1 January 2024
Agent replied · 31 December 2024
Thanks Ian for your comments about the team and our communication.
★★★★★ 5/5
GoogleBelvoir has been excellent with us right from the start. Excellent communication, efficient and all around great service for landlords! Simon in particular is excellent and we are grateful to have such a good service!
Nita · 1 January 2024
Agent replied · 31 December 2024
Thanks Nita for your feedback on our excellent service and your comments about Simon
★★★★★ 5/5
Direct reviewsSimon and the team at Belvoir were extremely professional and proactive in helping me find the appropriate property. I would highly recommend.
Sean · 11 October 2023
★★★★★ 5/5
GoogleHave been a tenant with Belvoir for around 3 years now. The staff have always been pleasant and great to deal with. Would definitely recommend.
Michael · 4 July 2024
Agent replied · 31 December 2024
Many thanks for your recommendation, Michael
★★★★★ 5/5
Direct reviewsMany thanks for your assistance today. Simon gets 11/10 for timekeeping. Simon sorted it out and both of our keys are working fine now. Again we really appreciate your support with this issue and wish to state that Simon was excellent.
Satisfied · 18 October 2021
★★★★★ 5/5
Direct reviewsBelvoir did a great job of quickly proposing a couple of rentals to us and helping to ensure both tenants and landlord were happy with everything.
We were under a bit of time pressure so they made sure the process was as smooth as possible.
They even gave us a little moving in box which was a nice touch
Ben · 15 May 2024
★★★★★ 5/5
Direct reviewsexcellent service, as usual. Vanessa has been brilliant and has helped me so much during the time I rented my property. Nothing was too much trouble and always replied to my emails or telephone calls on the same day.
Lynda · 3 November 2021
★★★★★ 5/5
GoogleVery professional, helpful and friendly service from everyone at Belvoir.
Very pleased with the entire experience and would highly recommend their services!
Valentin · 6 July 2024
Agent replied · 31 December 2024
Many thanks Valentin for your kind words and recommendation of our services.
★★★★★ 5/5
GoogleI have nothing but good things to say about the team at Belvoir. They are always extremely polite and friendly and quick to action any problems that might arise. Highly recommend.
Ben · 1 January 2024
Agent replied · 31 December 2024
Thanks so much for your kind words Ben.
★★★★★ 5/5
GoogleHave found this agent really helpful in finding my rental property. They actually listen to you requirements!
All staff are really helpful & understanding.
Now very happy in my new home.
Helen · 1 January 2024
Agent replied · 31 December 2024
Thanks very much for your kind words Helen!
★★★★★ 5/5
GoogleBelvoir has very good high quality service, prompt response and friendly staff. I recommend them 100%
They are also very good at replying fast to any problems that arise!
Oloyede · 5 February 2024
Agent replied · 31 December 2024
Many thanks for your 5 star review and glowing recommendation. We pride ourselves on our excellent and friendly service.
★★★★★ 5/5
GoogleThe team at Belvoir is very professional and friendly. They take care of the administrative process in a fast and efficient way; I can highly recommend them.
Peter · 6 March 2024
Agent replied · 31 December 2024
Thanks so much for your very positive review and glowing recommendation.
★★★★★ 5/5
GoogleVery happy with the service received from Belvoir, amazing customer service, found us a property very quickly. Thank you
Victoria · 30 July 2024
Agent replied · 31 December 2024
Thanks for your kind words Victoria, we are very focussed on providing excellent customer service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.