Trusted Agent profile · Tunbridge Wells
Verified
★★★★★
226 reviews across 3 platforms
15-17 Vale Road, Tunbridge Wells, TN1 1BS
Part of Belvoir, see every office.
Belvoir's office in Tunbridge Wells, at 15-17 Vale Road, is rated 4.9 out of 5 across 226 reviews on three platforms, including 180 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
180
Reviews on Google
This office
8
Reviews on View Agents
This office
38
Reviews on Direct reviews
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thank you to the whole Belvoir team who managed the change of tenants for us and look after the flat. So useful to have someone who knows what they are doing ...Read the review from landlords
We have had an excellent experience over the last 6 years of letting a property through Belvoir Tunbridge Wells. They have been honest, professional and ...Read all 7 from tenants
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
5/5
Direct reviewsFor the past 17 years, Simon at Belvoir Lettings has helped me find tenants, assisted with the management of my properties and importantly been there with advice on how best to resolve unforeseen problems. As a landlord, I can thoroughly recommend the team at Belvoir and the services they provide.
5/5
Direct reviewsi have been with Belvoir for many years and have always been impressed with the profesdional and courteous way i've been treated.
5/5
GoogleGreat Service, Great people
Thank you for your kind words about the team, much appreciated.
5/5
Direct reviewsNorbert K said: I would like to say thank you for all the support we are having from you. I am happy with the service you provide to us. You are very efficient and quick in resolving anything we face.
5/5
GoogleFriendly and professional lettings agency. Named person dealt with my application all the way through. supporting the landlady and myself with any questions or concerns. A;lways answered queries within the hour if possible. a delightful experience all round.
Thankyou for your review Pauline. We pride ourselves on good communication so it' s great to have that confirmed by you.
4/5
GoogleI found ALL the staff at Belvoir courteous,very efficient and they managed all of the move-in aspects professionally. A couple of post move-in issues were sorted out immediately and effectively,most pleased..my thanks to all.
Thanks very much for your comments about our professional service at Belvoir Tunbridge Wells. We hope you enjoy your new home.
5/5
GoogleThank you for managing this property over many years and arranging the sale in an efficient and helpful manner. Christopher GreigPositiveResponsiveness, Professionalism
Thanks for your kind words, delighted we could help you with the eventual sale of this property after many years as a rental.
5/5
Direct reviewsSimon managed our father's flats on our behalf. He did a super job. Huge thanks.
5/5
GoogleA great team with lots of experience and extremely helpful , as Landlords we have nothing but positive things to say and a delight to work alongside them.
Thank you for taking the time to share such positive feedback about the experienced team at Belvoir Tunbridge Wells. You guys are a pleasure to deal with.
5/5
Direct reviewsHaving used many different letting agents in the past, we have been using Belvoir since they moved to Vale Road in 2018. The friendly staff give us an excellent, efficient service. They always keep us informed and make sure we are happy with the right tenant for us.
5/5
GoogleGREAT SERVICE FROM FROM A WELL OILED TEAM
We appreciate you taking the time to provide a review, Robin, and for recognising that the Belvoir team operates like a well-oiled machine.
5/5
Direct reviewsI cannot recommend Belvoir highly enough. Their efficiency and communication is second to none. All members of staff are excellent and highly professional but also friendly and extremely good communicators. They are an excellent team and I could not possibly just mention one of them.
5/5
Direct reviewsFriendly and personable team assisting you through the letting process. Would highly recommend their service.
4/5
GoogleThanks also for all the help you have given us in the letting process. It has made it very smooth and painless.
Thanks for your review Richard, it has been a pleasure dealing with you.
5/5
GoogleBelvoir have been really helpful right from the first phone call. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Thankyou for your feedback Caroline. We were delighted to see your comment and recommendation! I took over the company 3 years ago this month and have been delighted to retain the same experienced team who I know go the extra mile for our customers. Thanks again, Natalie, Director.
5/5
GoogleVery efficient, honest and accommodating team. I recommend 100%.PositiveResponsiveness, Professionalism
Many thanks for your glowing review Raphaelle.
4/5
GoogleI find Belvoir to be extremely professional and easy to deal with. Always on hand if needed. Highly recommended
Thank you for taking the time to provide us with a review, it is much appreciated. We pleased to hear that you have been happy with our services and that you would recommend us. It has been a pleasure to work with you.
5/5
Direct reviewsVery good experience from viewing to moving in and first few months of tenancy. Can't fault it.
5/5
GoogleQuite happy till now. Complaints/issues were dealt efficiently and communication was excellent. Hope the trend continues in days to come.
Thankyou for your review Dinesh. We appreciate all feedback and strive to maintain high standards.
5/5
Direct reviewsVERY EASY COMPANY TO DEAL WITH, WE DO THE WORK THEY TAKE OUT ADVISE AND ALWAYS MAKE ANY INSTRUCTIONS QUICKLY SO AS NOT TO DELAY THE TENANT EXPERIENCE
5/5
Direct reviewsWouldn???t hesitate to recommend. Fantastic service managing my property!
5/5
GoogleVery efficient, honest and accommodating team. I recommend 100%.PositiveResponsiveness, Professionalism
Many thanks for your glowing review Raphaelle.
1/5
GoogleWhat a joke. Called 3 times for an urgent matter and you get put through to a call centre Everytime! Who just take a message and pass on on?!
5/5
Direct reviewsRecently put my property with Belvoir and have had a consistently positive experience. All issues dealt with promptly and communication excellent. Can"t really fault them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Tunbridge Wells office has 226 reviews across three platforms: 180 on Google, 8 on View Agents, 38 on Direct reviews.
Belvoir Tunbridge Wells is rated 4.9 out of 5 across all 226 reviews, and 4.9 out of 5 on Google from 180 reviews.
7 reviews from tenants, rated 4.9 out of 5 on average. For example, Abi wrote: "We have had an excellent experience over the last 6 years of letting a property through Belvoir Tunbridge Wells. They have been honest, professional and ..."
Yes. In The Trusted Agent 2026 awards: Belvoir, Tunbridge Wells won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.
Belvoir Tunbridge Wells, 15-17 Vale Road, Tunbridge Wells, TN1 1BS.
