Trusted Agent profile · Tunbridge Wells

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Belvoir Tunbridge Wells reviews

★★★★★ Excellent

212 reviews across 3 platforms

15-17 Vale Road, Tunbridge Wells, TN1 1BS

Part of Belvoir, see every office.

Belvoir's office in Tunbridge Wells, at 15-17 Vale Road, is rated 4.9 out of 5 across 212 reviews on three platforms, including 166 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.

Google logo

4.9 / 5

166

Reviews on Google

This office

View Agents logo

5.0 / 5

8

Reviews on View Agents

This office

Direct reviews logo

5.0 / 5

38

Reviews on Direct reviews

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.

5/5

Google

Found a flat via rightmove. Agents were quick to respond to enquiries and set up viewings. Flat as advertised. I've been living at one of the rented flats for 6 months now. Any queries re maintaining property have been quickly resolved. Estate agents also willing to let maintenance into my flat when I'm at work etc with permission. No complaints from me. 2x flat inspections since moved in.Reliable estate agents to use.

Ran · 28 October 2025

Agent replied · 11 December 2025

Thanks Ran for your review about our service and prompt attention to maintenance issues.

5/5

Google

Belvoir Tunbridge Wells has managed the rental of my property in Southborough since 2011 and this year Belvoir has acted as agent for the sale of the property. The finding new tenants for the property and renewal of tenancies has been seamless, while all maintenance issues have been dealt with speedily and efficiently using their support contractors. The sale of the property has completed in three months with the same excellent support and efficiency. Belvoir has always provided a friendly and efficient service and I am grateful to Natalie, Nathalie and Simon for their support over the years.

Phil · 23 June 2025

Agent replied · 25 June 2025

Many thanks for your kind words Phil, much appreciated by myself and the team. Wishing you all the best in the future.

5/5

Google

Belvoir have managed our move brilliantly, with constant and timely contact from Simon at the Tunbridge Wells office, making the contract process clear and easy. They were understanding and flexible with the fact we were moving across the country, allowing us to complete the documentation in another office nearer our old residence which made the move day far smoother than it would have been otherwise. Now we're in our new home and couldn't be happier with the quality of the service and the cottage itself. I highly recommend Belvoir, with thanks to team!

Alexander · 4 June 2025

Agent replied · 4 June 2025

Many thanks for your glowing review Alexander and your kind words about Simon and the team!

5/5

Google

I would like to thank the Belvoir team and especially Simon for helping me rent my flat. In my case it was almost impossible as I arrived in the UK only 7 months ago, I'm 60 years old, I am on benefits and I have just started to learn English. Simon managed to make an agreement with the landlord, and the landlord kindly agreed to rent me a flat. It was a real miracle for me! I am truly grateful, and I really appreciate your help! Also Belvoir are the managers of this flat and when there was a problem in the flat I wrote to Simon and he quickly organised a visit of a specialist and in the end the problem was fixed quickly and properly for which I am very grateful! With Belvoir, I feel calm and confident! I am very happy to live in this flat and so grateful to Simon and the whole Belvoir team! I can definitely recommend Belvoir to everyone!

Светлана · 14 May 2025

Agent replied · 17 May 2025

Thank you so much for your kind words, we're glad we could help you.

5/5

Google

Simon, Vanessa and the team at Belvoir Tunbridge Wells could not have been more helpful. The whole letting process from start to finish right up to moving in day was seamless and very well managed including a hiccup on the day handled brilliantly by the team. I would recommend them to anyone looking for property in our area.

Richard · 27 November 2025

Agent replied · 11 December 2025

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that Simon, Vanessa and the whole team were able to make your letting journey smooth from start to finish, and that any hiccups along the way were resolved quickly and professionally.

5/5

Google

I recently had the pleasure of working with Belvoir, specifically with Vanessa Page, to find a property for my wife and me. I must say, our experience was outstanding! Vanessa was incredibly knowledgeable, attentive, and proactive. She understood our needs right away and presented us with an array of options that fit our criteria perfectly. Her professionalism and dedication made the entire process smooth and enjoyable. Vanessa took the time to answer all our questions and guided us through each step, ensuring we were comfortable and informed. I truly appreciate her efforts and commitment to finding us our ideal home. I highly recommend Belvoir and Vanessa Page to anyone looking for a reliable letting agency. Thank you for everything!

SHUVOJIT · 27 February 2025

Agent replied · 5 March 2025

Many thanks for taking the time to write this glowing review of Vanessa's outstanding service!

5/5

Google

I have been using Belvoir Tunbridge Wells to market and rent out my property for a number of years now and I cannot recommend them highly enough. Whenever a tenant has given notice, a new tenant has always been confirmed within a couple of weeks meaning that the property never stands vacant and the tenants provided have always been reliable, professional and very respectful of the property. Any issues with maintenance are dealt with swiftly and to a very high standard through their team of contractors and contacts within the industry which is my main reason for using an agent to handle my rental requirements. Invoicing is clear and payment is always prompt. In addition to the services they offer, the monthly newsletter is up to the minute with any legislative changes that many affect rental properties along with more general property related news and hints. It is always an interesting, informative and helpful read which I value. The entire team at Tunbridge Wells are a pleasure to deal with and I look forward to many more years of dealing with them.

Nicola · 4 February 2025

Agent replied · 10 January 2025

Nicola, many thanks for taking the time to leave a comprehensive and glowing 5 star review of the service the team here at Belvoir Tunbridge Wells provides to you. Its a pleasure to work with you!

5/5

Google

What can I say- the experience I’ve had has been nothing short of phenomenal. From the get go Simon has been helpful, reliable and really easy to talk to. We found the perfect home, there was no pressures to hurry up the process or rush to any decisions, but when we decided the guys at Belvoir did not delay or waste a second in getting us up and running in our home. Everything from the viewing, to the referencing, the signing of the papers to the move in day, was perfect. You can tell the guys at Belvoir really care about their customers and I honestly could not be more grateful, for making what should be a stressful experience, an easy breezy one. From the bottom of my heart thank you, to you all! And thank you SO much for our moving in gift!

Holly · 28 December 2024

Agent replied · 31 December 2024

Thanks for your glowing review Holly, the team work very hard to deliver an excellent experience and it means a lot to hear the feedback. All the best in your new home!

5/5

Google

I rented my flat through Belvoir Tunbridge Wells and couldn’t be more grateful, especially to Simon. He went out of his way to help us with an issue with our washing machine, even taking the time to clean out the filter himself. Thanks to his quick support, the problem was resolved the very same day, without needing to call a technician. His kindness and willingness to go the extra mile really meant a lot. Thank you, Simon! We’ll definitely be returning to Belvoir for our next home.

Haswin · 25 September 2025

4.9/5

View Agents
Tenant

Trustworthy lettings staff

We have had an excellent experience over the last 6 years of letting a property through Belvoir Tunbridge Wells. They have been honest, professional and helpful. They have been supportive of both ourselves and our landlord, and fair in house inspections. They communicate well, and are quick to remedy any issue we’ve had. We hope to continue our letting long term, and have faith that Belvoir will support that journey with us.

Abi · 27 November 2025

5/5

Google

I would like to express my gratitude to Belvoir Tunbridge Wells! Especially Office Manager Simon Reid, he really helped me reach agreement in rather difficult negotiations! As a result, I was able to rent a house and I finally moved to a new home! I am very happy about this and happy to live in this house! I am very grateful to Simon and his team for their efforts in this case! I will definitely recommend this agency to everyone!

Svitlana · 4 July 2024

Agent replied · 31 December 2024

Many thanks Svitlana. I know Simon worked extremely hard to resolve this sitation and I appreciate you taking the time to recommend us.

5/5

Google

Made my life so much easier. I move to Tunbridge Wells a month ago and this lovely estate agent made my life much easier to move into my property, Simon helped me so much and also Nathalie they made me feel like nothing was too much trouble. I love my home and my location I’m truly grateful to them thank you. For helping me find my home.

Claudia · 5 January 2025

Agent replied · 31 December 2024

Claudia, we appreciate your kind words and I am delighted the team made the move-in experience as easy as possible.

5/5

Google

Belvoir have looked after our family for the past seven years and they have been absolutely fantastic. We are relocating to the other side of the country and we wish we could take the team with us! They listen and they are professional, supportive, helpful and proactive - by far the best agents we have had to deal with in the area! A very special mention to Nathalie and Vanessa :-)

Vanessa · 3 November 2024

Agent replied · 31 December 2024

Vanessa, thanks for your lovely words about the service you have received from Belvoir. And thanks to you both for being amazing tenants, not once but twice!

4/5

Google

Belvoir has been the managing agent for my rented property for over 12 years. I have appreciated their good communication with me over any concerns with my property plus photographs taken at the property on their 6 monthly reviews . I receive monthly information about the paid rent and annual statements for tax return purposes. As I live some distance from the property it is very useful to know Belvoir is regularly inspecting it and handling the collection of rental.

Crush · 29 November 2025

Agent replied · 11 December 2025

Thank you so much for taking the time to share your experience. We’re delighted to hear that our communication, regular inspections, and reporting have been helpful to you over the past 12 years. It’s especially important to us that you feel confident your property is being well-looked-after, particularly when you live at a distance.

5/5

Google

We have dealt with Belvoir (& Formerly The Letting Company). They go from strength to strength, with a top rated knowledgeable and professional team. They understand the needs of their tenants, to put into action their requirements - in accordance with their Landlords wishes. They have a superb customer / tenant management system, which regularly updates us too, by email. Big shout out to Simon, Natalie, Vanessa, especially who are always on hand and only too friendly, and willing to help out where required. This is why Belvoir deserve a 5 ****** review.

Kaz · 1 January 2024

Agent replied · 31 December 2024

Thanks very much for your review of our friendly and professional service !

5/5

Google

My wife and I have always felt that the team at Belvoir in Tunbridge Wells are warm, helpful and thorough. Any requests are dealt with quickly from start to finish and we definitely recommend them.

Steven · 4 October 2025

Agent replied · 17 October 2025

Thanks very much for your kind words, Steven, we always aim to deal with matters quickly and thoroughly.

5/5

Google

I’ve been using Belvoir Lettings since March and have been really pleased with their service. From my first contact to getting my flat rented out, the turnaround was impressively quick. Simon, Natalie, and Vanessa have all been fantastic, always helpful, quick to respond, and great at keeping me updated. They gave excellent advice on redecorating and bringing the flat up to date, payments are always on time, and any work needed is handled efficiently. Overall, a professional, friendly, and reliable team, I’d thoroughly recommend them.

Dom · 23 October 2025

Agent replied · 24 October 2025

Many thanks, Dom, for your reivew and recommendation of our professional and friendly team here at Belvoir Tunbridge Wells.

5/5

Google

Belvoir Lettings have been managing 4 properties for me for nearly 2 years. They are an extremely professional, reliable and courteous company. I feel completely re assured that the flats are in a 'safe' pair of hands. I would 100% recommend them as a letting company. Thank you to Simon for everything - he goes above and beyond.

Annabel · 3 December 2024

Agent replied · 31 December 2024

Thanks very much, Annabel, for your glowing recommendation.

5/5

Google

I’ve had a really good experience with Belvoir team, especially Simon and Vanessa. From the start, communication has been clear and professional. The team were responsive to my questions, and the process of renting was made straightforward. Any issues with the property have been handled promptly, and I’ve felt well supported throughout my process . I’d recommend them to anyone looking to rent in or other services.

Anita · 30 August 2025

5/5

View Agents
Tenant

Exceptional service from Simon Reid

Simon was excellent and polite. He guide us through the journey in finding our best choice, and he answers all our queries in the highest standard. It is our first time renting a property, so obviously we had a lot of questions as we really don’t know how renting works, but he always shows professionalism and long patience towards us. Thanks again!

Bernalyn · 2 October 2025

5/5

Google

We've been working with Belvoir Tunbridge Wells for some time now, and they've consistently provided excellent service in managing our rental properties. Their team is professional, responsive, and proactive in handling everything from tenant queries to property maintenance. They've made the process of being a landlord smooth and stress-free. Highly recommended to anyone looking for a reliable and trustworthy letting agent!

Jennifer · 25 September 2025

5/5

Google

My thanks to Belvoir Tunbridge Wells for their impeccable customer service. The whole rental process was seamless from start to end. Special thanks to this amazing team, Vanessa Natalie and Simon, for making my moving experience completely stress free. Everything was managed so professionally and efficiently. Completely faultless.. Lovely friendly personable agents who look after you every step of the way, highly recommended.

Michelle · 6 July 2024

Agent replied · 31 December 2024

Thanks so much for your glowing review Michelle, the team will be delighted! Wishing you every happiness in your new home!

5/5

Google

I rented a house in Mayfield. I am very grateful Belvoir TW for the help. I must admit that I dealt with professionals in their field. In a very short time, they helped me find exactly the house that suited me perfectly in terms of price/convenience. I have been happily renting this house for 3 years. If you need help with real estate, do not hesitate. I am glad that I contacted this agency.

Nataliya · 5 October 2025

Agent replied · 17 October 2025

Thank you Nataliya, I am delighted that you had a 5 star experience.

5/5

Google

All staff very helpful / Tunbridge Wells branch Any queries/ faults are dealt with quickly Definitely recommend as a letting agent

Angela · 16 October 2025

Agent replied · 17 October 2025

Thank you, Angela, for your review and recommendation.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Belvoir Tunbridge Wells

How many reviews does Belvoir Tunbridge Wells have?

Belvoir's Tunbridge Wells office has 212 reviews across three platforms: 166 on Google, 8 on View Agents, 38 on Direct reviews.

What is Belvoir Tunbridge Wells's rating?

Belvoir Tunbridge Wells is rated 4.9 out of 5 across all 212 reviews, and 4.9 out of 5 on Google from 166 reviews.

What do tenants say about Belvoir Tunbridge Wells?

7 reviews from tenants, rated 4.9 out of 5 on average. For example, Abi wrote: "We have had an excellent experience over the last 6 years of letting a property through Belvoir Tunbridge Wells. They have been honest, professional and ..."

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Tunbridge Wells won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.

Where is Belvoir's Tunbridge Wells office?

Belvoir Tunbridge Wells, 15-17 Vale Road, Tunbridge Wells, TN1 1BS.

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