Every review we hold for the Tufnell Park office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was a first time home seller and originally put my home up with purple bricks - WHAT A MISTAKE. I paid them money up front for nothing. After realising no one was following up on positive viewings, I decided to go back to market and Marsh and Parsons seemed like the best fit for us - lots of repeat clients, keen to sell and likeable people. Many of the agents came and viewed our flat so they knew what they were talking about when showing to potential buyers. As a buyer myself, there is nothing worse than someone showing you around a property they clearly don’t know. Rishi Singh deserves a particular shout out. Very likeable, approachable and seemed to do many of the viewings on our home. I was heavily pregnant at the start and then with a newborn by the end of the process. Having to keep the flat viewing ready and vacate for viewings was made much easier by Rishi keeping me up to date via text when I should head out for a walk and most importantly, when I could get back home. Extra work for him, but so appreciated by me. He also kept me in the loop with any feedback, which was so appreciated. Ultimately Rishi sold our home quickly and was available along the process to help answer any questions as a first time seller. Had we been staying in London, I would have felt extremely confident making a purchase through Marsh and Parsons. Big thanks again to Rishi.
Sophie · 31 May 2023
Agent replied · 30 July 2023
Hi Sophie,
Thank you for taking the time to leave this positive review! We're absolutely thrilled that you had a great experience with us. Rishi and the rest of the team at the Camden and Tufnell Park office will be overjoyed to hear your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
All the best,
Marsh & Parsons.
★★★★★ 5/5
GoogleScarlett kindly showed me two rental properties whilst on my search for a new rental in our first meeting, and she could not have been more helpful! Scarlett knew everything about the properties inside and out, was easily reachable and communicated excellently. I'm looking forward to working with her more!
Sarvie · 5 January 2025
Agent replied · 12 January 2025
Dear Sarvie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
★★★★★ 5/5
GoogleGuyan has been extremely helpful with the search for a flat and has offered great advice, and he is always very professional.
Lisa · 22 January 2024
Agent replied · 20 June 2024
Dear Lisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleKellan at Marsh and Parsons has been an amazing agent to work with. He was so knowledge, friendly and helpful about the entire renting process from finding the right place to getting the paperwork done easily. Thank you Kellan !
Radhika · 24 September 2024
★★★★★ 1/5
GoogleThis was the worst renting experience I've had after ten years in London, I cannot recommend them as a tenant. The flat wasn't properly cleaned when I got it, and after a lot of back and forth they reluctantly sent a cleaner over who made zero difference. It took three months to have the deposit released when I left, despite my multiple chases. Their clear priority was the landlord, I did not feel cared for at all.
Sho · 30 June 2023
Agent replied · 30 July 2023
Hi Sho, thank you for sharing your feedback with us and we’re sorry that your experience with us did not meet your expectations.
We understand that some of the processes relating to your tenancy took longer than anticipated, but we are confident that we addressed the issues promptly and at the Landlord’s request.
We genuinely care about our tenants' satisfaction and endeavour to provide a stress-free renting experience. If you have any further concerns do contact us directly and we’d be happy to help.
Kind regards,
Marsh & Parsons.
★★★★★ 5/5
GoogleThe service provided by Saira was truly exceptional. She was super supportive and went the extra mile to help us on our property search. I highly recommend her expertise to anyone looking to buy or sell a property.
Asad · 24 September 2024
★★★★★ 4/5
GoogleEveryone is acutely aware of how scheming and clinical estate agents can be, especially in this city, so have to say it was genuinely great to find an attentive, genuine and honest estate agent - Guyan Tennent-Bhohi. He's really good at what he does and wasn't completely detached like a lot of estate agents. So, kudos! Would definitely reach out to Guyan again for help in the flat finding scheme. Thank you!
T · 28 September 2023
Agent replied · 28 October 2023
Dear T GChumi, Thank you for the 4* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleLiona was very lovely, professional and informative, as well as on the ball with things - very helpful for us!
Megan · 17 December 2023
Agent replied · 31 December 2023
Dear Megan, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleLiona was helpful and reassuring throughout the process. She was clear, honest and not pushy. Everything we were looking for!
Senga · 17 December 2023
Agent replied · 20 June 2024
Dear Senga, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleAmazing service, Liona was a great help to me when it came to looking at properties and finding what’s best for me. Absolutely wonderful person
Altina · 27 July 2023
Agent replied · 27 August 2023
Dear Altina, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleI’ve been working closely with Gyan to find a property and it’s been an absolute pleasure so far! Super attentive, so lovely and consistent with communicating updates throughout the process. You often hear about nightmare agents in London - but it hasn’t been the case with Gyan and he’s a credit to Marsh and Parsons. Fingers crossed the dream property comes to the market! :)
Shu · 22 January 2024
Agent replied · 20 June 2024
Dear Shu, Thank you for leaving a 5 star Google review. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleI would highly recommend Marsh & Parsons. Isaac and the team were extremely helpful, responsive and proactive in the sale of my property.
Josh · 25 August 2023
Agent replied · 24 August 2024
Thank you for your great 5* review, and mentioning your experience with Isacc and the team in our Camden and Tufnell Park office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAmy has given us a first class service during very extreme complications when a leading furniture store simply could not get the order right. She juggled furniture delivery (and non-delivery), wrong furniture items missing parts during the assembly process, re-delivery of the correct parts, second attempt at assembly service and removal of the faulty furniture.
Amy was friendly, helpful and has such a lovely manner. She is prompt and accurate in her communication with us and in spite of all the difficulties she really helped to build a good relationship with our new tenants. Thank you Amy and all your team who helped.
Sally · 31 July 2019
★★★★★ 5/5
GoogleSmooth experience as a buyer. Ebyan was always ready to help and solved all hurdles we run into. Great communication.
Mikulas · 23 October 2023
Agent replied · 28 October 2023
Dear Mikulas, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleGyan was very professional. Found us great apartments to view and really listened to our feedback.
Jessica · 22 January 2024
Agent replied · 20 June 2024
Dear Jessica, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Gyan. Please do not hesitate to contact us again. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleGreat dedication to clients, ans support throughout my search. Special thanks to Gyan.
Atil · 22 March 2024
Agent replied · 20 June 2024
Dear Atil, Thank you for leaving a 5 star Google review. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleI would highly recommend Marsh & Parsons. Isaac and the team were extremely helpful, responsive and proactive in the sale of my property.
The · 16 July 2023
Agent replied · 30 July 2023
Thank you for your great 5* review, and mentioning your experience with Isacc and the team in our Camden and Tufnell Park office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRecently used Marsh and Parsons to rent. Mike was responsible for arranging the viewing and everything after and he was amazing. He gave the most professional, friendly and helpful service possible. I have had previously negative experiences with estate agents but this has completely changed my mind! Even after the landlord decide to run the property independtly we were still able to contact Mike with any issues and he made sure it was his priority to resolve them - huge thank you! Would 100% recommend.
Rebecca · 18 September 2018
★★★★★ 5/5
GoogleRecently used Marsh and Parsons to rent. Mike was responsible for arranging the viewing and everything after and he was amazing. He gave the most professional, friendly and helpful service possible. I have had previously negative experiences with estate agents but this has completely changed my mind! Even after the landlord decide to run the property independtly we were still able to contact Mike with any issues and he made sure it was his priority to resolve them - huge thank you! Would 100% recommend.
Becky · 31 July 2018
★★★★★ 5/5
GoogleWe interviewed several letting agents when deciding who to use to rent our our flat. James made our choice very easy when he anticipated our concerns before we shared them with him, as well as appreciating the details of our flat which we felt made it special. James and his team have worked out the magic of how to be warm and friendly while also demonstrating an exceptional level of competence and professionalism. We had agents from several offices come by, and each of them were really top notch. M&P are expensive and the way the company takes its fees out in rapid succession was quite a hard pill to swallow. But I would still recommend them above other letting agents. The tenants they found us are really lovely, and that feeling of security knowing you've got good people in your flat is worth the extra expense.
Trisangma · 31 July 2018
★★★★★ 5/5
GoogleThey are quite helpful. My experience with Gyan was great. He is very professional and understanding our needs
Kadir · 27 October 2023
Agent replied · 31 December 2023
Dear Kadir, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Gyan. Please do not hesitate to contact us again. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleGreat team, thank you to Rishi Singh, Greta support throughout the process
NEIL · 21 February 2024
Agent replied · 20 June 2024
Dear Niel, Thank you for your kind comments regarding Rishi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team.
★★★★★ 5/5
GoogleWill Owen is a class act. Friendly person and doesn't ask you to look at properties you're clearly not going to be interested in, which is a frustration amongst other agents. He takes the time to understand exactly what you're looking for and does his due diligence on available properties, only showing us the ones that fit our mould. Every house Will has shown us has been great, and whilst we've missed-out on a few, we continue to use Will for our search.
Jonny · 31 July 2017
★★★★★ 5/5
GoogleAlice was highly professional, worked incredibly fast, and was exceedingly helpful throughout the entire process.
Kamonchanok · 10 December 2023
Agent replied · 31 December 2023
Dear Kamonchanok, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.