Every review we hold for the Truro office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAfter an unsuccessful run with a local agent, we decided to instruct Lillicrap Chillcott and it's the best thing we ever did. From the initial contact with Dominic Skerry our feeling was that this agency is very different. The team are extremely professional, knowledgeable, enthusiastic, energetic and actually do what they say they will do. Communication is key when selling a home, and this is where Lillicrap Chillcott excelled. Peter Lightfoot was fantastic, and organised more viewings over one weekend than the other agent did in several months. The interest generated led to an offer in just a few weeks, and the process thereafter was so fast, smooth and stress free. Would highly recommend them as they are in a different league. Thank you guys. Have a Merry Christmas, and wishing you all the success you deserve in 2020! Lou B.
LL · 6 July 2020
★★★★★ 4/5
GoogleJanice & Glenn and all the team,
Thank you very much for all you did to sell.
We were impressed by your professionalism, and your persistence when we felt like giving up.
We wish to thank all who came on accompanied viewings; they were always pleasant and courteous.
You were always at the end of the telephone; staff always rang back when they said they would, and often put up with our exasperation. They worked as a team, which was helpful. Janice very kind and thoughtful, gave a personal service
Harvey · 6 July 2020
★★★★★ 5/5
GoogleWe recently purchased a 2nd home via Lillicrap Chilcott. Glenn was our agent & we found him to be incredibly helpful & supportive in some very challenging times with regards to our solicitors not keeping up to speed. Glenn was always cheerful & upbeat with a very professional approach.
To top it off, we received a beautiful complimentary gift of a coastline photo taken at dawn on the day of completion. Such a lovely idea & will take pride of place in our new home.
Alexandra · 6 July 2020
★★★★★ 5/5
GoogleI have now used Lillicrap Chilcott once again, and they continue to impress me enormously. Always very helpful, totally professional and very committed to their clients. Good advice when I need it and then excellent preparation for marketing, followed by a rapid sale at the right price. I could not ask for more and would recommend them most highly.
Outstanding! The most professional and knowledgeable estate agents I have ever met. Extremely easy to deal with; very proactive; and totally on top of everything you need to know .... and beyond. Andrew is a pleasure to work with
Stephen · 6 July 2020
★★★★★ 5/5
GoogleWe recently purchased a property through Lillicrap Chilcott and we are so happy with the service we received. Janice was exceptional, she had a great understanding of what we were looking for and made sure the properties suggested for viewing were ones that fitted our requirements. It was a pleasure to view as she 'presented" each property on arrival. Janice kept us informed and updated throughout the transaction. We never had to chase. Thank you so much for making it as painless as possible.
Andrew · 6 July 2020
★★★★★ 5/5
GoogleWe highly recommend Lillicrap Chilcott. Andrew has been incredibly helpful and professional, sharing in depth local knowledge and constantly guiding us. His excellent communication skills have steered our purchase throughout for all parties. He goes above and beyond and importantly, we feel we can pick up the phone for advice anytime, even once our purchase completed.
Christina · 1 September 2023
★★★★★ 5/5
GoogleIt is with great satisfaction that We thank the team at Lillicrap and Chilcott. From start to completion the support has been phenomenal.
I would like to say that at every level from the initial valuation throughout to the sale we have felt to be helped in caring and professional manner. During a summer of challenging COVID restrictions Glenn McFadzean of Lillicrap and Chilcott has been unwavering in his profession.
Thank you Glenn and team.
Sarah · 6 July 2021
★★★★★ 5/5
GoogleWe highly recommend Lillicrap Chilcott. Andrew has been incredibly helpful and professional, sharing in depth local knowledge and constantly guiding us. His excellent communication skills have steered our purchase throughout for all parties. He goes above and beyond and importantly, we feel we can pick up the phone for advice anytime, even once our purchase completed.
Chrisitna · 21 August 2023
★★★★★ 5/5
GoogleThank goodness for Barry Fry!
Ever so patient and always cheerful.
We had a complicated move selling two properties and merging into one, which we purchased through Lillicrap Chilcott.
After what seemed like an eternity we finally moved at the end of November.
Barry kept us informed at every stage and was always so upbeat. He was very responsive to calls and emails and I have absolutely no hesitation in recommending Barry.PositiveResponsiveness, Professionalism
Charli · 26 August 2021
★★★★★ 5/5
GoogleI have just purchased a house with Lillicrap Chilcott and they were excellent from start to finish. They remained professional throughout negotiations and were superb at keeping in touch during the whole process. Clare has been very easy to work with, friendly and responsive and always made efforts to answer all my questions. Many thanks and looking forward to moving into my new home!
NJ · 29 October 2022
★★★★★ 4/5
GoogleBarry Fry was a professional and amenable agent from the outset. Living in West Cornwall, he had helped my brother find a retirement home in Penzance. We had previously used Lillicrap, but the trail had gone cold.
Barry made us more realistic on price, and more realistic in the photographs and particulars. We soon had a trail of interested parties. Whilst we are one of the less expensive properties, Barry kept his interest and enthusiasm to achieve a sale, Well done!
Toby · 7 July 2019
★★★★★ 5/5
GoogleA great experience from start to finish.
Mark Bracey took us through the Listing process and Offer stage and ensured that our house was advertised to the maximum and we received the best price possible.
Jamie Bettsworth supported us through a very difficult and protracted Selling process. He was always available and was incessant in trying to get us through to Completion. Communication was superb throughout!
We would definitely use Lillicrap Chilcott in the future. Highly recommended.
Anton · 15 December 2024
★★★★★ 5/5
GoogleSam Spencer at Lillicrap Chillcott was amazing to deal with in our property purchase. The other estate agents involved in our chain were nowhere near as efficient or as effective as Sam and Lillicrap Chillcott. We would 100% recommend them for quality of service and peace of mind that things will be done properly.
Anna-Rozen · 23 August 2023
★★★★★ 5/5
GoogleWe sold our property through Lillicrap Chilcott who were attentive and professional throughout the process. Andrew and Jack were available to discuss the strategy at different times throughout the period and our buyers told us that Wendy was excellent during the viewings, offering great advice and knowledge not only of the property but also of the local area. First class and highly recommend this agent.PositiveProfessionalism
Antony · 26 August 2022
★★★★★ 5/5
GoogleSam at Lillicrap Chilcott has delivered an excellent level of service in helping us to sell our home in Falmouth. His honesty and open communication has been greatly appreciated throughout the process, and his advice has proved to be incredibly valuable. Would not hesitate to recommend Sam and LC to anyone.
Matt · 22 October 2023
★★★★★ 5/5
GoogleSwapped to Lillicrap Chilcott after initially choosing an agent that offered a cheap fee
& realised their more expensive option actually represented good value for money
They managed to sell our house but the real support kicked in during the period between exchange and competition
Highly recommend despite being more expensive than other local agents
All staff were polite and helpful
Special thanks must go to Tommy and Dominic
They were calm , knowledgeable & supportive
Jacquie · 8 December 2024
★★★★★ 5/5
GoogleTwo viewings within one week of changing over to LC. Offer from one couple within a few days. Thank you Jamie for helping steer me through the sale. Not easy at times but you were patient and kept me informed.
Susan · 27 May 2024
★★★★★ 5/5
GoogleWe were selling our house with LC, it had been on the market previously some years ago with another agent and attracted many viewings but no sale. It appeared on BBC Escape to the country again many viewings but still no sale; We decided to rent it out, for reasons not appropriate on here ; after 7 years of it being rented out there was a lot to be done to make it suitable to put on the market, a daunting task ahead we feared; so we now needed someone who would guide us honestly through what could have been a really difficult and traumatic time, we wanted someone who could advice us with their knowledge and expertise, someone who knows what to repair, replace, and what would be a fair price. LC came up as the most highly recommended from many friends who have bought and sold with them over the years.
From that first phone call at the onset of our communications with Dominic and the team at LC we have had the uppermost professional support, advice and such courteous manners. We were kept informed at every stage of viewings, we were updated regularly, treated with honesty, respect, integrity and openness which we value highly. There was never an occasion where we did not feel we couldn't pick up the phone to ask any question and even though some of our ideas or questions may seem trivial to some to the team at LC they were always answered efficiently and promptly. we were called back when we left messages, our emails were answered promptly, there were no delays excuses or surprises we got exactly what we wanted what was promised and that was a sale on our house, and in a very short time frame. The advertising was excellent, they have ideas of who may be interested in this type of property and we feel that worked really well for us to achieve our outcomes, we could not have chosen a more suitable agent. This company is unique in its attitude, it doesn't offer false hope, like putting a higher price on to then drop a few thousand pounds to attract its buyers, its very straightforward upfront truthfulness, it gives you a very personal service and guides you every step of the way, we will certainly be using this fabulous company again and will highly recommend them to our colleagues family and friends.
Jaki · 7 July 2018
★★★★★ 5/5
FacebookReview is based on the recent purchase of a property through Lillicrap Chilcott. Glen (Truro office) was extremely helpful in helping us find our beautiful new home. He spent many many months updating us with new properties that were coming on the market and never gave up trying to find us the home we wanted. After finding the perfect house he was extremely pro active in helping us keep the purchase going after we had a couple of sales collapse. We got there eventually though and are very grateful for his and the previous owners patience and understanding whilst we sorted things out. The token gift of "new address" cards was a nice touch, but the picture we received from them today was a beautiful gesture and will be hung with pride on the wall. Thank you :)
Allison · 29 June 2018
★★★★★ 5/5
GoogleI dealt exclusively with Mark Bracey from the Truro office. I can't rate Mark highly enough, not only a great
guy, but also a surfer and a marathon man. I have bought and sold house for business and for home for 50 years and Mark is the most professional trustworthy and honest business people that I have met..excellent and thanks.
Michael · 7 January 2023
★★★★★ 5/5
GoogleWe dealt with Janice in buying my property, she is professional, thorough and helpful throughout the purchase. I would definitely recommend Lillicrap and Chilcott as excellent estate agents for buying or selling.
Kay · 3 October 2024
★★★★★ 5/5
GoogleWe've been working with Lillicrap Chilcott as a property developer, and they have been nothing short of incredible. Over the last few months they have successfully sold seven of our properties, and the entire process has been absolutely …
Limitless · 14 January 2026
★★★★★ 5/5
GoogleCompleted on a house in Cornwall in December with the great team in Truro. Especially need to mention / highlight Zara, who was very professional, helpful, efficient, knowledgeable, responsive, and absolutely on it for the whole time during …
Tony · 14 January 2026
★★★★★ 5/5
GoogleWe have just purchased a property through LC and would use them again without a doubt! Tommy has been fantastic - very responsive, helpful and honest.
Donna · 22 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.