Every review we hold for the Trowbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCould not recommend enough!! They have made our selling process so smooth and easy! Even when they didn’t need to they went the extra mile, the team were contactable at any hour and would never ignore our silly questions. Thank god we chose Grayson Florence Property!
Bethany · 4 March 2025
Agent replied · 30 May 2025
It's been a pleasure... bring on moving day .
Thank you for your trust.
★★★★★ 5/5
FacebookWe have now used Grayson Florence to buy one and sell two houses and wouldn’t recommend anyone else.
David and his team are extremely helpful and hard working, and will give you a service much better than you’d get from a high street estate agent. They really are available long hours and are happy to communicate how it suits you, including modern methods like What’s App.
In the future maybe more estate agents will be this helpful and change their methods to be better for clients, but right now, use Grayson Florence.
Sam · 18 June 2021
★★★★★ 5/5
GoogleGreeat and friendly service from the team!
From the initial enquory to full handover the team at GFP were great to deal with! They made me aware of all the complications from selling our proerty, marketed it really well and sold it near instantly! I cant thank them enough for making it so easy for us! Will certainly look to use them in the futrure when the time comes for our next move.
Thomas · 21 November 2023
Agent replied · 25 November 2023
Great to work with you guys, enjoy your home. :) thanks for feedback
★★★★★ 5/5
FacebookThere could be no worse of an impatient client than my dad when it came to selling his house, they lived in their house for 34 years so have never sold before. David kept his patience with him and was always at the end of the phone to help him out. David was a godsend. Highly recommended.
Samantha · 2 August 2016
Agent replied
Thank you for your comments, your Dad was fine! Hope he is settled into his new home! :)
★★★★★ 5/5
FacebookDavid was fantastic, very helpful and great at getting things done. Having had dealings with another local agent who was the complete opposite it was like s breath of fresh air buying a property through David. I would highly recommend people to use David, for an easy and very personal service. I can't praise him highly enough
Vikki · 8 June 2016
Agent replied
Thank you for your review - it was lovely to work with you. Hope you are settled in now :)
★★★★★ 5/5
GoogleFantastic customer experience. David and Jayne made the experience of selling our house stress free, they explained everything so clearly and kept in constant communication to inform us of developments. They sold our house within 24 hours!!! Very pleased to have worked with them. Would highly recommend.PositiveResponsiveness
Katherine · 22 June 2021
Agent replied · 21 June 2024
Thank you, and I wish you the best moving forward 😁 …
★★★★★ 5/5
FacebookCan not recommend highly enough. From first viewing to completion we were kept in constant contact, with regular updates and timescales.
David was contactable via phone, email and what's app at all times, not just monday to friday.
Above all he was friendly whilst remaining professional. I would choose Grayson Florence when it comes time to sell.
Mij · 26 October 2015
Agent replied
Thank you for this. Good to hear you are settling in well and enjoying your new home. :-)
★★★★★ 5/5
GoogleThe service provided by Grayson Florence was excellent. From the moment we met David, we knew he was the right person to sell our late father's house. He operates with integrity and confidence while maintaining a personable and approachable …
Billie · 13 April 2025
Agent replied · 24 December 2024
~Thank you for your trust - x
★★★★★ 5/5
GoogleWould recommend David and the team, personable and kept me updated throughout.
Rhiannon · 7 June 2024
Agent replied · 21 June 2024
Thank you for working with us. 😀 …
★★★★★ 5/5
GoogleSecond time working with David, Jayne and Helen and a second brilliant experience, supportive, responsive and super efficient! Thank you so much. 😁 …
Kat · 13 September 2025
Agent replied · 13 April 2026
Thank you x
★★★★★ 5/5
FacebookDavid sold our house at the end of last year. The communication we received from start to finish was fantastic. We could get in touch with David during the evenings which was great. I would highly recommend David to any of our family and friends that are looking to sell. Thanks David
Hayley · 14 February 2017
Agent replied
Really nice to hear from you, Glad you are settling into your new home nicely! :)
★★★★★ 5/5
FacebookThank you so much for your help in the purchase of our first home. You have all been a pleasure to deal with from start to finish; never once making us feel stupid with our many first time buyer questions! The experience has been stressful at times (ask Jayne!) but has been made a lot easier by having you help us through.Jayne is an absolute asset to your team. I wish she'd been our solicitor!! Nothing was ever too much trouble, she was there to hold our hands and give advice. Her communication excelled and was very much appreciated when we felt like we were kept in the dark by our solicitor.Five stars and more for you folks!!
Emily · 11 June 2019
★★★★★ 5/5
GoogleWe used Grayson Florence for our house sale and were very pleased with the service we received. David guided us through the process, everything was clearly explained in a professional and efficient manner. It was incredibly easy to arrange viewings and manage offers through their online system, interest in our house was generated quickly and it sold within a few days.
It was very easy to get hold of the team via WhatsApp/phone outside of office hours and a response was sent through quickly. We received weekly update emails from Jayne which were very useful. We would have no hesitation in recommending Grayson Florence property….thank you for a 1st class service!
Rebecca · 27 August 2022
Agent replied · 27 August 2023
Was really good to be involved in your move - Enjoy your new home :)
★★★★★ 5/5
FacebookWe were very impressed with David and his honest, no pushy sales pitch. David was quick to respond to communications and offered sound advice. We have to mention his support team also including Helen and Jayne who was a total star in providing the link between all parties.
Mike · 27 April 2018
Agent replied
Thank you Mike, it was a pleasure working with you and your family. :)
★★★★★ 5/5
GoogleThanks to the whole team at GFP who were absolutely brilliant throughout the whole buying process, from the first viewing all the way to handover of keys. We were first time buyers and the extra help with chasing solicitors every week kept the whole process moving along swiftly. Would highly recommend!
Ryan · 18 August 2024
Agent replied · 25 August 2024
Was a pleasure helping you guys, enjoy your beautiful new home 🏡 …
★★★★★ 5/5
FacebookDavid was incredibly helpful and made the whole process seamless with no ‘hard sell’ approach which was very refreshing
We now have a very clear idea of what we are looking for and hope that we find it through yourselves.
Michael · 2 May 2021
Agent replied
Hope you can find a suitable home soon
★★★★★ 5/5
GoogleJust brilliant!!! These guys actually want to sell houses and have a set up like I've not seen with other Estate agents!
They also have a wonderful lady who is dedicated to liaising between both parties once the sale has been agreed, in order to prevent mistakes and miscommunication.
Such a simple and great idea, but I've not known anyone else to do it.
Jerry · 25 November 2023
Agent replied · 25 November 2023
Thank you for your wonderful feedback Jerry, it's been a pleasure. Hope you enjoy your home 🏡 …
★★★★★ 5/5
GoogleThanks to David, Helen & Jayne at Grayson Florence estate agents who made what could have been a nightmare an absolute breeze 😁
Angela & Julie BonomePositiveResponsiveness, Quality, Professionalism, Value
Angela · 22 June 2022
Agent replied · 21 June 2024
Thank you for your reply :) Was great working with you
★★★★★ 5/5
FacebookSuch an amazing expletive. David is so helpful he's not trying to sell you a property he wants you to be happy and for him to help you as much as possible. If I do ever move I will definitely use them again ��
Katie · 7 August 2017
Agent replied
Thank you - really appreciate your comments.... Enjoy your new home! :)
★★★★★ 5/5
FacebookDavid & Helen were excellent from start to finish with the sale of our house. Great communication with them both and they were always on hand to answer any questions/issues we had at anytime of the day. Highly recommend
Zoe · 16 March 2020
Agent replied
Thank you :)
★★★★★ 5/5
FacebookWe've moved house quite a lot and can honestly say that Grayson Florence are one of the best estate agents we've had dealings with. They were the only ones who took the time to find the right house for us instead of sending generic matches like the other. All throughout the process, their communication has been quick and thorough even though we are not their direct client. It was really easy to pick up the keys and the moving in box was a nice touch. I thoroughly recommend.
Rachel · 30 June 2021
Agent replied · 30 July 2023
Thanks so much for the review Rachel! It was a pleasure helping you move 😊
★★★★★ 5/5
GoogleWouldn't go with anyone else. So down to earth and helpful. Really go above and beyond and always on the end of the phone!/WhatsApp if you need them. Made it so easy for people to book viewings on our property with their website & were really flexible. After going through other agents as a buyer before I can say hands down they are a cut above the rest! Highly recommend.
Rebecca · 29 October 2022
Agent replied · 29 October 2023
Really good to work with you - see you soon :)
★★★★★ 5/5
FacebookAfter our house sat in the market for six months we asked Grayson Florence to take on our property and it was sold within a week! They get the right customers through the door. The after sales care was also excellent, they were always on hand to give advice and chat through decisions. Their professionalism and agility got us everything we needed. We would recommend them for anyone looking to sell in Wiltshire and will definitely use them again.
Carmen · 17 May 2021
Agent replied
Thank you so much! ☺️
★★★★★ 5/5
FacebookFirst time selling a property, David was very helpful throughout, from giving advice on what to do to make the house sell faster to keeping us informed, also kept informed with weekly emails once house was sold. Fab service �
Ella · 14 February 2017
Agent replied
Thanks for the feedback :) Was a pleasure!
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