Every review we hold for the Trowbridge office, from every platform, shown as written. First names only.
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5/5
FacebookSelling and buying is as we all know is one of the most stressful things you can do, however if you put your faith in Grayson Florence I guarantee you will find the process a lot less stressful. From start to finish David had everything under control, he was not intrusive in anyway, respectful of other agents and the brochure he puts online is far superior. He is always contactable and extremely good value for money.
Sara Β· 7 December 2015
Agent replied
Thank you, a few ups and downs....but all sorted!! The new house is lovely too!! :-)
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5/5
FacebookCan not recommend highly enough. From first viewing to completion we were kept in constant contact, with regular updates and timescales. David was contactable via phone, email and what's app at all times, not just monday to friday. Above all he was friendly whilst remaining professional. I would choose Grayson Florence when it comes time to sell.
Jim Β· 26 October 2015
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5/5
GoogleAll good efficent sale and constantly updated throughout the whole process
Bernard Β· 18 March 2025
Agent replied Β· 3 May 2025
Thanks Barney, appreciate the feedback
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5/5
FacebookExcellent service from a great Team.
I have used Grayson Florence to Buy and Let recently and they have been fantastic. Being able to text at anytime has been so helpful and theyβre always on top of things before I even think of them. Nothing is too much trouble and they made the whole process feel stress free.
Will 100% use again! Thank you π
Lucy Β· 18 September 2020
Agent replied
Pleasure - :) Thank you
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5/5
FacebookGreat agent , on the ball & fast efficient service , will use him again & would highly recommend David
Leila Β· 15 February 2016
Agent replied
Thank you! :) Hope you get unpacked soon :)
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5/5
FacebookI would just like to say a big thanks to all at Grayson Florence for doing a fantastic job for us.Particular mention to Both Helen and Jayne for going above and beyond and making the whole process as painless as possible.You will be in good hands with this team All the best in the future to all at the Grayson Florence team Mr B. Elias
Ben Β· 12 February 2019
Agent replied
Thank you for your kind words Ben, Enjoy your new home :)
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5/5
FacebookGreat professional service. Goes above and beyond to get issues resolved. A good team who provide plenty of feedback throughout the process. Found the weekly status reports very helpful. The first time we have moved without having to project manage- Grayson Glorence manages the whole process. Many thanks David and team.
Margaret Β· 9 November 2016
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5/5
GoogleFantastic service throughout! As a sole seller for the first time, the team went above and beyond to sell my property and allay my fears, particularly towards the end of the process. The ease of communication via WhatsApp was a definite bonus. I whole-heartedly recommend Grayson Florence and would happily use them again.PositiveResponsiveness, Quality, Professionalism, Value
Hannah Β· 26 August 2021
Agent replied
Thank you Hannah, it was a pleasure. Now time to relax π β¦
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5/5
FacebookWe chose to use Business Grayson Florence to sell our late mothers home. David Florence was very understanding, professional and got the market price spot on. He kept us informed all the way through the process and made, what was a very sad time as smooth as possible. We would recommend Grayson Florence to anyone looking to sell a property for the professionalism, quality and reasonable costs.
Mike Β· 5 December 2015
Agent replied
Thank you Mike, I'm glad I could help. I wish you all the best for the future. David
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5/5
GoogleFantastic every step of the way. We were very nervous sellers due to previous experience but were well looked after.
William Β· 26 July 2024
Agent replied Β· 25 August 2024
It was an absolute pleasure:)
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5/5
GoogleWhat a fantastic company , nothing is too much trouble and so easy to talk to . 100% recommend, and Will definitely use again if needed .
Thanks for everything guys and making our dreams come true .πππ
Dom Β· 28 June 2023
Agent replied Β· 27 August 2023
Enjoy your home....it was a journey, but so glad to get you guys moved :)
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5/5
FacebookHi purchased a flat through Grayson Florence, David handled my purchased above all putting up with the longer than first thought sale of my property didn't fail in backing me as the best purchaser for the property. He even facilitated carpet cleaners so I moved into a fresh new cleaned property. Well done David, So Happy to have purchased through you at Grayson Florence.
Paul Β· 9 January 2017
Agent replied
Thank you for your kind words Paul, I hope you have settled in ok. :)
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5/5
FacebookWe recently bought through Grayson Florence and I can honestly say that we would probably choose them whenever we come to sell as the whole experience was smooth, easy, and problem-free. The staff were friendly and on-hand at any time throughout the day, no question was too silly or too small, and the response time for phone calls and emails was excellent.
Michelle Β· 3 June 2018
Agent replied
Thank you for your feedback, its lovely to hear :) Hope you are enjoying your new home
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5/5
GoogleVery conscientious and professional with some of the best communication I have ever had from an agent throughout the process. Thanks to the Grayson Florence team
Wayne Β· 26 December 2023
Agent replied Β· 25 March 2024
Thank you for the fantastic feedback Wayne, its been a pleasure - Enjoy your New Home :)
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5/5
GoogleBought our first home with Helen and David and cant fault anything. Nothing was too much bother and made the whole process such an ease. Excellent communication using whatsap group and weekly emails for updates. Cant reccomend enough! Thank you so much!
Charlie Β· 27 August 2022
Agent replied Β· 27 August 2023
Great to help you, enjoy your new home :)
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5/5
GoogleAn amazing service throughout our property purchase. Accommodating, flexible viewing times, prompt responses, friendly employees. Thank you so much for helping us find our perfect family home!
Sammi Β· 20 November 2023
Agent replied Β· 25 November 2023
Hi Sammi, It was a pleasure helping you move :) Thank you for working with us :)
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5/5
GoogleGreat service, professional, always prompt responses. Very clear on advice given, use data to justify market trends and back up the advice. Highly recommend
Mikhail Β· 26 December 2023
Agent replied Β· 25 March 2024
Thank you for your feedback, it's been a pleasure... :)
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5/5
GoogleA great service from the team from start to finish. Great marketing of property. Regular communications via WhatsApp was a very welcome and refreshing touch.
Simon Β· 21 November 2023
Agent replied Β· 25 November 2023
Thanks for your feedback, really great to work with you.
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5/5
FacebookNot an If but when you buy or sell through David you will feel like a friend and be treated like a old friend.
A lot of buying and selling just recently has brought me into contact with a lot of agents, and yes you've guessed it he is the best.
Good luck with your move, Tim
Tim Β· 5 January 2016
Agent replied
Thank you Tim, was a pleasure meeting you.....I'll be in touch regarding the Boat. :-)
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5/5
GoogleGreat service, simple to work with, reasonable pricing. Helped sell my house quickly
James Β· 22 May 2024
Agent replied Β· 21 June 2024
Thank you so much, it was a pleasure to help you move :) enjoy your new home
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5/5
GoogleBrilliant service
Very friendly and extremely helpful and answered every question I asked, even the silly question
Defo worth 5 stars
Debbie Β· 18 November 2023
Agent replied Β· 25 November 2023
Was a pleasure, and no questions are silly.... see you Friday with keys π β¦
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5/5
FacebookBought and sold through grayson Florence, definitely recommend, David very helpful and honest, house looked great on the website, jayne, who tracks the process went above and beyond on both houses, she is just awesome and a credit to the company. Will be using again when we sell our next house.
Genna Β· 21 July 2018
Agent replied
Thank you for your comments, and we are glad to have been able to help. See you soon :)
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5/5
FacebookDavid, Helen and Jayne were brilliant from start to finish, made everything very easy and stress free when buying our new home! We was constantly kept up to date. Thanks π
Bradley Β· 21 March 2020
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5/5
FacebookThink outside of the box. Thats what I like about Dave Florence and this firm. Proactive when you need it, and in the background working hard when you don't.An epic conveyancing exercise, but he was with me all the way.Thank you, if I EVER move again, I would absolutely use Grayson Florence
Paul Β· 29 August 2016
Agent replied
It took a while, but we got there and I hope you will be very happy! :) great to meet you
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