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Grayson Florence Property reviews

5.0

★★★★★ Excellent

172 reviews across 2 platforms

Staverton, Trowbridge BA14 8US

Grayson Florence Property's Trowbridge office at Staverton is rated 5.0 out of 5 across 172 reviews on two platforms, including 83 Google reviews rated 5.0. Checked 9 October 2026.

Google logo

5.0 / 5

83

Reviews on Google

This office

Facebook logo

5.0 / 5

89

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Trowbridge office, from every platform, shown as written. First names only.

5/5

Google

We initially struggled with a larger agent who offered little feedback after viewings. It felt like a ‘list it and see what happens’ approach, and we weren’t getting the value or attention we expected. Then we found Dave and the team at Grayson Florence, and the difference was night and day. From the start, they showed genuine care, combining a personal touch with real professionalism. They took control of the sale, captured stunning new photos, created a far better advert, and had our property sold in no time. Communication was outstanding throughout, quick responses at all hours, clear guidance during negotiations, and support through every pinch point. We couldn’t recommend Grayson Florence highly enough. If you want an agent who truly cares and goes above and beyond, this is the team to trust.

Lewis · 13 December 2025

Agent replied · 13 April 2026

Thank you for your trust and for working with us... Now just to finish packing! 🧳 …

5/5

Google

Would just like to say what a great team and professionals kept me up to date weekly so I new where the sale of the house was at all times and helped me sort out any problems that I had Thank you David Helen, and Jayne great service

Christopher · 6 April 2026

Agent replied · 13 April 2026

Was a pleasure, thank you for your trust

5/5

Google

Ours was not the most straightforward process, but none of that was down to Grayson Florence. We were constantly supported through the process by the knowledgeable staff who were brilliant at responding quickly and helping to get things done by communicating effectively with other parties involved. Full marks to Jayne for dealing with our stresses with amazing patience!

Sandy · 13 October 2025

Agent replied · 13 April 2026

Thank you ❤️

5/5

Google

David and the team are fantastic throughout the sale of my property during the summer of 2025. Great communication and very digitally friendly making each process/contact super easy. I would absolutely use David and the team to buy/sell future properties - thanks again Emma

Emma · 13 January 2026

Agent replied · 13 April 2026

Thanks for the fantastic feedback, it was a pleasure 😁 …

5/5

Google

We have been extremely impressed with the professional service we have received from Grayson Florence. David was supportive and understanding of our moving needs. The valuation was accurate and competitive which led to a progressive house sale. As we progressed with our sale the communication was exceptional, Helen and Jayne were always there to reach out to. In particular a big shout out to Jayne for being a huge help, in what is considered a stressful time, by liaising with all parties resulting in a successful house sale. We thoroughly recommend!!

Rebecca · 26 June 2024

Agent replied · 25 August 2024

Thank you for trusting us and working with us. Enjoy your new home.

5/5

Google

From start to finish David and the team have been fantastic. They listened to our needs and gave us advice to fit that. Not focused on a quick sale and getting rid of us, but taking the moving journey with us. Because of this we found our dream house and sold ours for the right price. Being able to text/whatsapp with David, Helen and Jayne made life much easier too. We’re very grateful, thank you Grayson Florence!

Courtney · 26 July 2024

Agent replied · 25 August 2024

It was a pleasure to help you move :) Thank you for your trust.

5/5

Google

A big thank you to David & his team at Grayson Florence for the flawless sale of our bungalow. Kept us informed throughout the viewings. Also we downloaded there useful app that also kept us informed. Would definitely use GF again & can highly recommend

Jane · 8 August 2025

Agent replied · 13 April 2026

Thank you, it was a pleasure. I appreciate your trust. :)

5/5

Google

I sold my house through Grayson Florence, every stage was easy, efficient, and modern, from the creation of the listing, enhanced with drone shots, to viewings booked with simple approvals online. Best of all, Jayne, who chases your case every week and keeps you up to date with everything going on. A fantastic service and great communication, the WhatsApp group makes such a difference compared with previous experiences of other agencies, very responsive and you can answer questions and get answers so easily. I would absolutely recommend Grayson Florence, thank you so much David, Helen, and Jayne!

Willem · 24 October 2023

Agent replied · 29 October 2023

Hi Willem, it was a pleasure helping you with your house sale. :)

5/5

Google

I can’t thank the team at Grayson enough, especially Helen and Jayne. They have both been amazing. Helen if it wasn’t for your kind and encouraging words I wouldn’t have been brave enough to even put an offer in on my dream home. You made buying my home a lot less stressful! And everyone knows buying a house is the most stressful thing you can do especially someone like me, buying my first home on my own. So thank you. Jayne, I don’t know where to begin! You have been brilliant every step of the way, from chasing solicitors and giving me weekly updates to answering my silly questions. You are a true asset to the team and I certainly couldn’t haven’t done it with without your help and advice. Again you took the stress away from buying my first home and getting all the legal documents together. Thank you both for helping me buy my dream little home. I’m so glad I was able to buy my house through your agency

Margaret-Ann · 22 October 2023

Agent replied · 29 October 2023

Margaret, I am so happy to read those words - thank you, it was a pleasure to help you. Enjoy your home :)

5/5

Google

This is the second time we've had the pleasure in dealing with Grayson Florence, first buying the house and then selling the same house 😊. Wanted to use David and his team again as they are simply great at what they do. They know the …

Kirsty · 13 April 2025

Agent replied · 8 December 2024

Been a pleasure... ❤️

5/5

Google

Jayne has been amazing. She’s kept us updated every week with the process and chased people when she’s needed to get things done. Grayson Florence have been awesome all the way through right from Helen showing us the property at the beginning. I would highly recommend using Grayson Florence if you’re looking to buy or sell. Thank you all.

H · 23 September 2024

Agent replied · 23 October 2024

Thank you for your kind words, enjoy your new home. :)

5/5

Google

Grayson Florence has now sold two houses for us, and once again, their service was outstanding. Having first worked with David to sell my wife's late father’s house, we had no hesitation in choosing them to market our own property. From the …

Phil · 13 April 2025

Agent replied · 31 May 2025

Always a pleasure, thank you for your trust.

5/5

Google

David, Helen and the team at Grayson Florence have by far been the best estate agents we have worked with as a buyer, there bespoke online system made everything from viewings to offer simple and transparent. Being able to use modern tools like that WhatsApp for communicating made everything effortless! Lovely touches like meeting at the property on completion day with the keys, helpful info and a live in box shows the kind of service all agents should aspire to. I recommended Grayson Florence to my sister who was just about to market her property and she says you guys are just as great from a sellers perspective as well!PositiveResponsiveness, Quality, Professionalism

Nick · 22 June 2022

Agent replied · 21 June 2024

Thank you Nick, we appreciate the feedback :)

5/5

Google

David was incredibly helpful and made the whole process seamless with no ‘hard sell’ approach which was very refreshing We now have a very clear idea of what we are looking for and hope that we find it through yourselves.David was incredibly helpful and made the whole process seamless with no ‘hard sell’ approach which was very refreshing We now have a very clear idea of what we are looking for and hope that we find it through yourselves.PositiveResponsiveness, Quality, Professionalism, Value

Michael · 26 August 2021

Agent replied

Thank you, hope you can find something suitable, and we can help you move :)

5/5

Google

Thank you so much to David and Helen for all your hard work and perseverance. Cannot speak highly enough of the service we received and would recommend anyone considering options when moving to use Grayson Florence. All promises and expectations met throughout the process. Knowledgeable, professional and very friendly team who we are very grateful too for helping us move to our forever home.

Shane · 29 May 2023

Agent replied · 27 August 2023

Was a pleasure, hope you enjoy your home 🏡 …

5/5

Google

Grayson Florence Property was fantastic in supporting my partner and me through our first home purchase as first-time buyers. Their customer service was excellent, they were always available to answer our questions and made the entire process feel smooth and stress-free. I would highly recommend this estate agent to anyone looking for a reliable and friendly service.

Kade · 13 September 2025

Agent replied · 13 April 2026

Thank you x

5/5

Google

So we bought our home through grayson Florence property and the first impressions from David when we viewed the property was how the house actually aligned with the pictures nothing deciving size wise, a massive positive! David and his team were also excellent at keeping us informed throughout the purchase and nothing was ever too much trouble! Buying or selling you cannot go wrong with Grayson Florence Property!

Mike · 27 August 2022

Agent replied · 27 August 2023

Great to work with you :)

5/5

Facebook

We were second time buyers but the first time with an online Estate agent. With Grayson Florence we didn't need to have any worries. We viewed the house and fell in love with it. The team at Grayson Florence were tireless in chasing solicitors on both sides to get the deal done and we managed it in just a few months.On the exchange day back in 2017 David himself was there with the keys for the house. We've been living at the house now for just over two years. Really impressed with the service that David and the team provided.

Harris · 2 July 2020

Agent replied

Further to the post above we just sold the house (1st July 2020) and we went back to Grayson Florence to sell the house. Even in the COVID-19 pandemic David was conducting virtual tours and as soon as was permitted got the potential buys to see the house in person. Just a few days after the viewings we had three great offers. We accepted and again David, Helen and Jayne were fantastic in driving the sale through to the end. It wouldn't have been possible to get the exchange done in the timeframe without them. I highly recommend Grayson Florence for buying and selling your house! Regular personal updates. Very professional and proactive! 😍

5/5

Facebook

First class service buying a property from Grayson Florence. From being able to view the property quickly with Helen , who was knowledgeable & friendly through to completion, I was kept informed every step of the way. An local agent called Jayne overseas your project. She is helpful, responds quickly, friendly & extremely pro active. I felt Jayne went above & beyond what I would normally expect from an agent. Even if there are no updates, she keeps in contact regularly every single week throughout the transactions. I would highly recommend using this company as a buyer.

Lynda · 13 November 2019

Agent replied

Really happy to have helped on this property....😁

5/5

Google

Really friendly team, and so helpful. The weekly updates from Jayne were great and ensured I rarely needed to chase anything up. The WhatsApp group was brilliant, someone from the team would get back to any messages super promptly. Would definitely recommend. Many thanks

Rebecca · 22 April 2024

Agent replied · 21 June 2024

Fantastic to help you buy your new home, thank you for the wonderful feedback:)

5/5

Facebook

We have recently purchased a property with Grayson Florence. David was fantastic, so accommodating and always available when we needed him. Jayne also helped us along the way and once again was outstanding. Thank you both so much for helping us buy our first home. If we was ever to look at moving and buying again we are coming straight to you guys. We have never been so happy and it all started with you guys. Thanks for everything you did for us.

Lee · 28 August 2018

Agent replied

Thank you Lee for the lovely review - delighted to be of service :)

5/5

Facebook

Even though (or because) my Mother is an estate agent I am always sceptical in introductory meetings with estate agents. David was a refreshing change, he did not try to over price our house so that we would choose him as an agent, he cut to the chase without wasting an hours time telling me how great the company was. He understood why I had asked him to value our house, what we were looking for and provided some sound advice based on his knowledge of the industry, even though it meant I decided I was not ready to put the house on the market at this current time. If we did decide to sell I would go straight to David as he knows what customers these days want.

Dee · 26 July 2018

Agent replied

Thank you Dee, really appreciate that

5/5

Facebook

Undoubtedly the best estate agency i have come across. From the first meeting through to offering on the house, negotiating price and through the completions process, David and his colleague Jayne made purcasing our cottage the easiest and most transparent process i could have hoped for. Very gratefull for the helpful advice and extremely personable manner in which David and his team communicated over the 8 weeks. Will definitely use again in the future and I wish the business all the accolades and success it deserves!! Thank you!

Matthew · 22 July 2018

Agent replied

Thank you so much for your feedback - was lovely to deal with you both. Hope you enjoy the cottage :)

5/5

Facebook

The last time I moved was over twenty years ago and I now had to go through it all again for my mother. I contacted GFP to sale my mothers house in Bath who has lived their for over 40 years and find a property near me as I wasn’t able to see my mother. Luck would happen and we viewed a house on Dave’s website and joy my mother liked it and we were dealing with one estate agent. Dave had his work cut out with my mother however he sat down with her and explained in plain English the process this made my live easier. Once my mothers house was sold Jayne took over until we had contacts signed and a moving date. Jayne was very good and kept me informed every step of the move and kept in contact after my mother moved in to see how she was doing. Well done GFP.

Maria · 6 July 2018

Agent replied

Thank you for your wonderful feedback.... Was a pleasure 😁

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Grayson Florence Property

How many reviews does Grayson Florence Property have?

Grayson Florence Property's Trowbridge office has 172 reviews across two platforms: 83 on Google, 89 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Grayson Florence Property's rating?

Grayson Florence Property is rated 5.0 out of 5 across all 172 reviews, and 5.0 out of 5 on Google from 83 reviews, checked 9 October 2026.

Where is Grayson Florence Property's Trowbridge office?

Grayson Florence Property, Staverton, Trowbridge BA14 8US.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.