Trusted Agent profile · Trowbridge

Grayson Florence Property Trowbridge reviews

5.0

★★★★★ Excellent

172 reviews across 2 platforms

Staverton, Trowbridge, BA14 8US

Grayson Florence Property's office in Trowbridge, at Staverton, is rated 5.0 out of 5 across 172 reviews on two platforms, including 83 Google reviews rated 5.0.

Google logo

5.0 / 5

83

Reviews on Google

This office

Facebook logo

5.0 / 5

89

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Trowbridge office, from every platform, shown as written. First names only.

5/5

Facebook

I can not recommend Grayson Florence highly enough! They were recommended to me by friends. When I first met David he told me “I’m not here to sell your house, I’m here to help you move”. He asked what I wanted, which was “my least stressful move yet”, and that’s what I got! It was a short but tricky chain and took a while, but I did very little apart from complete and sign forms. Jayne was amazing!!!! She just took care of everything and kept me updated every step of the way. Huge thanks to Jayne and David! I love my new home (chaotic as it is currently). No “shiny brochures’ but estate agents service that was second to none!!I wish you all every future success!!

Jacqui · 25 February 2018

Agent replied

It was a pleasure.... Enjoy your new home 😁

5/5

Facebook

Highly recommend Grayson Florence Property. As soon as David visited initially we knew we had made the right decision. He listens and through out our journey he has listened to our requirements and there was never any pressure. He was always available either on the phone or email for advice, or in our case to let us in when we locked ourselves out! Since accepting our offer the team have been awesome, Jayne is exceptional and kept us calm during a stressful time. The use of track my move makes it so much easier to see where each is stage is at and you feel that you aren't kept in the dark. We have had dealings with estate agents all over the UK in the last 38 years but known have come anywhere close to having the ethos of David and team.

Julie · 19 September 2017

Agent replied

Thank you Julie, I hope you got all unpacked ok... It was a pleasure working with you. :)

5/5

Google

It was brilliant working with Grayson Florence to buy our house. They were friendly and super efficient. They gave us regular progress updates and helped us each time we had questions or something we were unsure about. When we were viewing the house right at the beginning of the process they showed us in and then left us to look round ourselves which we really appreciated so we could take it all in, and then they were on hand at the end of the viewing to answer questions. Would highly recommend. Thank you Grayson Florence.

Rebecca · 23 September 2024

Agent replied · 23 October 2024

Thank you, hope you enjoy your home

5/5

Facebook

Where do I start. If you wan't to work with a boring, same as the rest estate agent - then you have come to the wrong place. David is totally different from any other estate agent I've spoken to - and that is certainly a good thing. Davids approach stuck out from the first time we met him and we knew he was the right person to sell our property. The personal touch you get, as well as almost unrestricted working hours (more than once had we exchanged WhatsApp messages at 10/11PM) is a breath of fresh air. Selling a property is hard work and a total minefield. David made it (relatively) painless and I would have no hesitations in working with him again or recommending him to anyone looking to sell their property!

Guy · 30 April 2017

Agent replied

Thank you so much.... Hope you guys have settled in! :)

5/5

Facebook

Would highly recommend David, as first time buyers the process was very daunting, but having David on our side made the whole process.. Stress free! No question was to much trouble, David would always get back to us that day. Me and my partner would 100% use David in the future and would recommend him to family and friends. David would always keep us in the loop. Even after the completion David reassured us that if there was a problem then we could just pick up the phone.Thanks again David �

Hannah · 2 September 2016

Agent replied

Was lovely to be part of your first home....enjoy it! :)

5/5

Facebook

Was recommended to Grayson Florence through a friend. I met David and realised straight away that he was the man to manage the sale of our house. He gave clear info on the viewings, and would give regular updates once the sale of our house was agreed - regardless of what time of day it was. Even though we had troublesome buyers at one stage, David was quick to turn things around and get things back on track, with no fuss at all. A total pleasure to deal with, and would recommend to anyone looking to sell their property!

Adie · 14 July 2016

Agent replied

Really appreciate your comments, hope you are well :)

5/5

Facebook

We recently sold our property through Grayson Florence, We couldn't recommend them enough! David is a nice guy, who went that extra mile to help us. Like others have said, he is available at anytime of the day/week and always responds ASAP. We were kept in the loop at all times - he is very professional but far from pushy!! We will keep Grayson Florence in mind for future moves (Don't worry David, it won't be anytime soon haha!) Thanks again Zoe & Lee x

Zoe · 5 May 2016

Agent replied

Thank you for your review - im ready whenever you are....Hope Izzy settles in :)

5/5

Facebook

When David came to value my property I immediately liked and trusted him to sell my home. The fact that he works evenings and weekends when other estate agents are shut was a great selling factor to me. Choosing David was the best decision I made as the sold sign went up within a week! He went over and above to get the right buyers and the right price for us, as well as dealing with solicitors when they needed chasing up! I definitely recommend putting your house on the market with him.

Sarah · 3 May 2016

Agent replied

Really happy I could be part of your move, thank you for the comments. :)

5/5

Facebook

Having recently moved, I am delighted to have the opportunity to sends thanks and praise to David Florence through this page. Right from the start, David got to know us very quickly and used what he had learnt to help us choose the right property. Whilst a salesman, he did not try to get us to buy properties that we were unsure of and kept us informed of the status of those properties we were interested in.Once we had decided he worked very closely with us on a very friendly basis to ensure that communications were clear and that no unnecessary delays were caused.The end result is far better than we could imagined and we are much happier in our new home than we expected!Just to be clear - David was working for, and paid by the seller but at no time did we ever feel that he was not 'on our side'.Very many thanks for the first class service.

Ray · 12 March 2016

Agent replied

really happy to help you find a new home :-)

5/5

Facebook

Grayson Florence Property made a very stressful period of time a lot easier to cope with. David is very professional and was always available to answer any questions/worries I had, he explained the whole process & what was required from all parties. I am very thankful that he managed to keep me grounded throughout the whole experience and I will be recommending him to anyone I know that is selling/buying a property. The rates are extremely competitive, but that really comes second to the service that is provided.

Katie · 2 January 2016

Agent replied

Thank you for that, it was a pleasure to meet you!....Hope you and the cats have settled in ok. :)

5/5

Facebook

Grayson Florence are definitely one of a kind. You won't find another estate agent quite like them. Nothing is ever a problem for David and everything about his service is tailored around you the client. We sold our house through Grayson Florence which completed this week. It was very stress free and we were constantly updated every step of the way. I can't recommend David enough. From our first meeting to our last, David was fantastic. Thank you. Love the Carlyles. X

Lou · 17 December 2015

Agent replied

Thank you so much for the review - I hope you guys will be happy when you sort your new home!! If there is anything else I can do let me know....Hope you and the family have a great Xmas. x

5/5

Facebook

I would highly recommend Grayson Florence if you are looking to sell your home. Before choosing them, I invited three estate agents to value my home. David gave me the highest valuation and set my expectations on what could be achieved. David was in almost daily contact with updates about enquires, viewings, offers and when the house sold he was there to push the sale through and keep in close contact with the solicitors. Grayson Florence really took the stress out of selling the house, were a pleasure to deal with and I wouldn't hesitate to recommend their service.

Laura · 24 September 2015

Agent replied

Thank you Laura, it was a pleasure. Lovely to meet you. :-)

5/5

Google

Many thanks to the whole team who helped the sale of our property. As soon as we changed our agent to David Florence, the whole process of selling the property became so much more efficient. As agents, they were very proactive in marketing the property and provided sound advice. I never had to chase people, I received a weekly update on the agreed day and the whole process became so much less stressful. I would certainly recommend and use David Florence in the future.

Mary · 18 August 2024

Agent replied · 25 August 2024

Thank you Mary, was a pleasure.

5/5

Facebook

David was excellent! My wife and I have moved quite a lot over our 60+ years and our previous experience of estate agents ranged from complete rip off to you want how much? David is different, honest, experienced and wonderfully up front. I hope he expands enough to cover the whole of the UK as I can't imagine using or trusting anyone else. Worth every penny and that is rare in an estate agent. S&F.

Steven · 30 August 2016

Agent replied

It was a pleasure.....enjoy the boat! :)

5/5

Facebook

David is so unlike other estate agents. You can speak with him at almost any hour of the day or night. His approach to selling is personal involvement and he goes out of his way to make deals happen. His fees are very fair, based solely on effort and not the value of the property. I would commend him to anyone in his area of operations to give him an opportunity. Well done. David Barratt

David · 6 July 2016

Agent replied

Thank you so much, I really appreciate your comments, it was great working with you.

5/5

Facebook

We are First-time buyers and we were worried it will be a long and difficult process but David and Helen made it very straight forward and left no questions unanswered. Once we started the purchase, Jayne was an absolute star! Even throughout lockdown we were kept informed and up to date! We are so thankful to the team! 100% would recommend Grayson Florence to anyone selling a house!

Radka · 8 June 2020

Agent replied

Thank you so much Radka - it was our pleasure. Excited to see your plans for the house - please do keep us posted! 😀🏡

5/5

Facebook

We've recently sold and bought with David and considering its supposed to be one of the most stressful things to do David made much easier than it can be.The business is what a modern estate agent should be, it was so easy to contact David at any time, night, Day or weekend and even bank holiday.Sorry it's taken a while to write a review, we have been enjoying our perfect home too much!!

Tim · 29 March 2017

Agent replied

It was a pleasure working with you. :)

5/5

Google

Brilliant agents. Worked with them to buy a property. They gave regular updates on everything and were super professional. Would definitely recommend using.

Beth · 13 March 2026

Agent replied · 13 April 2026

Thank you for working with us 🙂 🏡 …

5/5

Google

I received first class service from Grayson Florence Property and I would highly recommend them, if you are buying or selling a property. David and Jayne both supported me through my house sale and dealt with any issues that arose along the …

Pippa · 13 August 2025

Agent replied · 17 April 2025

Really happy to help you with this one. :) thank your trust

5/5

Facebook

Grayson Florence have been wonderful. They made the sale of our property stress free and were extremely helpful to the Estate Agent of the property we purchased. They provided information very promptly and without such a quick and efficient service, we feel we may have lost the house we wanted to buy. Both David and Jayne were absolutely brilliant and we have no hesitation in recommending them.

Emma · 2 July 2018

Agent replied

Thank you for your comments, it was a pleasure to help you move... :)

5/5

Google

Great estate agents and property managers. My experience of both sales and rental for 2 properties has only ever been positive. Professional, proactive and attentive. I highly recommend this company.

Trevor · 13 December 2025

Agent replied · 13 April 2026

Thank you Trevor, it's been a pleasure

5/5

Google

I recently sold and bought a property. The whole process went very well. I cannot blame them for the lawyers issues. I was kept updated at all time on the whole process, and would recommend them.

Paul · 13 October 2025

Agent replied · 13 April 2026

Thank you, hope you enjoy your new home. :)

5/5

Facebook

We recently purchased a house through Grayson Florence, the whole experience with the team was fantastic. David is always available if you have any questions and is extremely helpful and the fact that they are open 7 days a week is great for people who work all sorts of hours! Would definitely use David and the team again should we ever need to move again! Highly recommended.

Laura · 12 February 2017

Agent replied

Really nice to hear from you, Im glad I could help you guys move! :)

5/5

Facebook

It's a well known notion that moving house is one of the most stressful processes we can embark on. Without hesitation I can honestly say that I thoroughly enjoyed the whole experience. David and his team made it seamless.I would highly recommend Grayson and Florence to sell your home, and I will definitely use this agency in the future.Thank you David �

Marcelle · 13 May 2018

Agent replied

Thank you Marcelle - Hope you are enjoying your new home :)

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