Every review we hold for the Trafford office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotMarc has been good with the sale…
Marc has been good with the sale process so far.It is in the motion of being sold.Soo far,so good.Will write a review when completed
Customer · 10 November 2023
Agent replied · 25 October 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotWe found Springbok on the I turned…
We found Springbok on the I turned following a stressful time with 2 properties for sale. Haven't, our negotiator, has been brilliant from the very start of the process. Always happy to answer questions and always keeping us up to date. Very professional, always honest and open and easy to deal with. Looking forward to our speedy completion!
Jayne · 16 August 2024
Agent replied · 25 October 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGreat Communication
Just bought through Springbok. Annie Wood was fantastic. Great communication throughout! Recommend! PL14
Zoe · 21 June 2024
Agent replied · 25 October 2024
We appreciate your positive review and are ecstatic to know that you had a great experience with us. Your feedback will be shared with our team, who will be encouraged by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotAnnie was excellent all there for…Excellent performance
Annie was excellent all there for support and explained me through everything step by step
Mrs · 13 May 2024
Agent replied · 25 October 2024
We're so grateful for your feedback and thrilled to hear that you had a positive experience with us. Your review will be passed along to our team members, who take great pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotCharlotte was very helpful in helping…
Charlotte was very helpful in helping me purchase a property.
Hardeep · 9 August 2024
Agent replied · 25 October 2024
Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotGood if you want to sell in a hurry
Craig could be hard to contact at times, but the sale went live just before Christmas so not the best time to be selling. I have had good information from Springbok and my house has now sold. Just waiting for the survey and hopefully it will only have taken 2 months from start to finish. If you want to sell in a hurry, then I would recommend them.
Annette · 29 January 2024
Agent replied · 25 October 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotNot completed yet but the selling stage…
Not completed yet but the selling stage has gone well.Jamie kept us informed.The price dropped rapid but the price we sold is acceptable.
Ian · 20 November 2023
Agent replied · 25 October 2024
Thank you for your wonderful review! We're elated to have provided you with excellent service, and your feedback will be shared with our team members. Should you need any further assistance or have any questions, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotProfessional Cash Buying Service
From the moment I contacted Springbok Properties, their professionalism was evident. They quickly provided a fair cash offer and handled the entire process efficiently. The sale was completed faster than expected, and I appreciated the clear communication throughout. I would highly recommend them for a simple and quick cash sale.
Mary · 9 December 2024
Agent replied · 28 December 2024
Thank you for your kind words. We’re happy we could provide the support you were looking for. Your review will be shared with the team, who will be encouraged by your feedback. If you need anything else, we’re here to help.Warm regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotAnna
Anna was great to deal with. Very professional and communicative. She kept me informed throughout. Very recommended.
Tracy · 26 March 2024
Agent replied · 25 October 2024
Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotNatalie was always very helpful and…
Natalie was always very helpful and accommodating. She always returned any phone calls ASAP. A much appreciated service
Christine · 5 March 2024
Agent replied · 25 October 2024
We are overjoyed by your positive review and delighted to hear about your exceptional experience with us. Your valuable feedback will be shared with our dedicated team, who will be inspired by your kind words. If you ever require our services again, please know that we're just a message away. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotVery straight forward process (nr19)
Very straight forward process, Jess was very helpful and came back quickly with answers to any queries I had.
David · 6 February 2024
Agent replied · 25 October 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotMason Adam was very efficient and very…
Mason Adam was very efficient and very clear about everything, also swift with responses, would definitely recommend springbok services.
SP · 6 February 2024
Agent replied · 25 October 2024
Your glowing review is music to our ears! We're overjoyed to have provided you with excellent service, and your feedback will be cherished by our team. If you have any further questions or need assistance down the road, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 2/5
TrustpilotWas meant to be a quick sale
Was meant to be a quick sale. Our sales progressor Bethan seemed to either be on holiday all the time or her phone was broken so she couldn’t answer or call me back. Was told that she would be the go to person for any queries… but never got a response. Terrible communication, wouldn’t have used springbok if it wasn’t for ‘fast sale guaranteed’. Took 4 months from offer date.
Zak · 30 November 2023
Agent replied · 25 October 2024
Dear Zak, thank you for sharing your experience, and we apologise for any unforeseen delays and any communication issues you encountered during the sale process. We understand the importance of a swift transaction and sincerely regret any inconvenience caused. Your feedback is invaluable, and we want to assure you that we progressed the sale as swiftly as possible. If there are any specific details or concerns you'd like us to address, please feel free to reach out. We are glad to have been able to achieve a sale for you and wish you all the best. Best regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotSpringbok and Joe Yale
Had a fantastic guy Joe Yale helping me through the process which was easy because of him. He kept me in loop about everything. 4 viewings in the first 2 weeks, where as I tried with a different company where I got only 1 viewing in 4 weeks. Would recommend him and Springbok in the future.
Maddy · 30 August 2024
Agent replied · 25 October 2024
Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your comments with the team as they take great pride in delivering exceptional service. If there's anything else we can do for you, please feel free to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotMason made our experience…
Mason made our experience straightforward and stress free. He was very understanding and supported us the entire way.
Sophie · 22 February 2024
Agent replied · 25 October 2024
We're so grateful for your feedback and thrilled to hear that you had a positive experience with us. Your review will be passed along to our team members, who take great pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotMason was efficient and prepared to…
Mason was efficient and prepared to listen to our personal needs. Good work
Shortie · 29 May 2024
Agent replied · 25 October 2024
We're absolutely thrilled by your positive review and delighted to know that you had a wonderful experience with us. Your valuable feedback will be shared with our team members, who will be inspired by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotMia kept me informed throughout the…
Mia kept me informed throughout the whole process and phoned regularly
Sarah · 2 July 2024
Agent replied · 25 October 2024
We are overjoyed by your positive review and delighted to hear about your exceptional experience with us. Your valuable feedback will be shared with our dedicated team, who will be inspired by your kind words. If you ever require our services again, please know that we're just a message away. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotIwe would like to thank all the team…
Iwe would like to thank all the team and say how well we have been treated in the difficult time of selling my mum's house after she passed away.We have been kept informed at every stage and are more than satisfied with the service.Would highly recommend them to friends and family
Biggs · 6 November 2024
Agent replied · 28 December 2024
Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If you need any further help, don’t hesitate to reach out.Warm regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotHome sell
Natalie was amazing kept me informed all they way through our sale process
Tracy · 21 May 2024
Agent replied · 25 October 2024
Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotSpringbrook Responded to my review quickly
Regarding my review yesterday springbrook have responded quickly and we have discovered the house is on rightmove but I could not see it on my rightmove mobile app which is frustrating but not the fault of springbrook Going forward I have also been promised contact every 7 to 10 days
Eileen · 21 November 2024
Agent replied · 28 December 2024
We truly appreciate your thoughtful feedback. It’s wonderful to know you had a positive experience with our service. We’ll pass your comments along to the team, who will be encouraged by your words. Please feel free to reach out if you need any further help.Warm regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotNatalie was both attentive and very…
Natalie was both attentive and very proffesional and always kept me informed of the progress of my sale
CHRISTINE · 10 February 2024
Agent replied · 25 October 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 2/5
TrustpilotThe communication is shocking between…
The communication is shocking between springbok and the client and between themselves. Rung Mia several times and had no answer or call back, even emailed but no email back, the speed is the only thing that is good about this company because they want their money but yeah I wouldn’t go with them again.
Shannon · 22 October 2025
★★★★★ 5/5
TrustpilotJasmine is highly recommended
Jasmine is highly recommended, very helpful, always kept me updated on the progress of sale, very pleasant and professional
Debbie · 15 January 2024
Agent replied · 25 October 2024
We're incredibly grateful for your feedback and thrilled to hear about your positive experience with us. Your review will be passed along to our dedicated team members, who take immense pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotI am happy with the service
Thomas was very helpful during the process, answered all my questions and solved the queries.
Baljit · 7 April 2024
Agent replied · 25 October 2024
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
