Trusted Agent profile · Tower Hamlets

JOHNS&CO New Providence Wharf reviews in Tower Hamlets

4.8

★★★★★ Excellent

1,606 reviews across 4 platforms

8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA, Tower Hamlets, E14 9PA

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Tower Hamlets, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,606 reviews on four platforms, including 223 Google reviews rated 4.5.

Google logo

4.5 / 5

223

Reviews on Google

This office

Facebook logo

2.5 / 5

11

Reviews on Facebook

Business-wide

Yell logo

1.7 / 5

6

Reviews on Yell

This office

Trustpilot logo

1,366

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have a good experience with Adekunle…

I have a good experience with Adekunle Adedugbe, he handled all our concerns and keep well as well. Johns&co I will recommend for anyone looking for a place to rent in London.

Emmanuel · 2 August 2024

5/5

Trustpilot

Bethel Gamma​​​​ has been amazing and…

Bethel Gamma​​​​ has been amazing and provided an excellent service. We are so happy in our flat and it really feels like home :)

Abby · 3 December 2024

5/5

Trustpilot

Thank you

Andre Wallace and Bethel Gamma have been very helpful and efficient in helping us regarding our car parking space letting. Thank you so much!

Grace · 1 December 2024

5/5

Trustpilot

Lara Robson resolves my problem efficiently

Lara Robson provides supportive information and helps to resolve my problem in an efficient way.

Jackson · 18 September 2023

Agent replied · 23 October 2024

Hi JacksonThank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.

5/5

Trustpilot

Marwa & Vanessa at John’s

The entire process of finding the right tenant, negotiating the right rent and completion of the contract were extremely well handled by Marwa & Vanessa. I felt the process was smooth due to their joint effort

Kausik · 10 May 2024

5/5

Trustpilot

Joynal from JohnsandCo

I have the pleasure of Joynal as my property manager, from Johnsandco. Always responsive, polite, and very helpful. A service i value very much on top of Johnsandco being a dependable agencies.

Richard · 18 July 2024

5/5

Trustpilot

Quick response and always courteous.

Ronald · 13 April 2024

Agent replied · 23 October 2024

Hi Ronald,Thank you for taking the time to leave us this review! It's great to hear our staff have been both efficient and respectful when looking after our valued clients.

5/5

Google

Initially we were in a very tight position because we dealt with an unprofessional real estate agency. However, Ivan Fiaccabrino from JOHNS&CO assisted us with the utmost professionalism and now we are living in a wonderful apartment because of him. Totally recommend him!

Konnaris · 25 November 2017

Agent replied · 23 November 2024

Thrilled that we were able to help you out Konnaris. Thanks for taking the time to write a review, we really appreciate the feedback. Wishing you all the best in your wonderful new apartment!

5/5

Trustpilot

Very quick reaction

Very quick reaction, very professional!

翰 · 10 April 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us this 5* rating. We're thrilled to hear you were impressed with our service.

5/5

Google

Renting my new flat through Johns&Co has been a very positive experience, especially thanks to my tenancy coordinator, Alexandra Ene. She's been super responsive, kind and helpful. Gave me all the information needed and supported me at every step. An empathic person who clearly loves her job and puts a lot of passion and dedication in it.

Saria · 11 October 2022

5/5

Google

Johns&Co are a great, trusted agency! They made the whole process very clear and easy to follow. I'm happy I used them for my recent property search and would definitely use them again.PositiveResponsiveness, Quality, Professionalism, Value

Imrc · 24 November 2020

Agent replied · 23 November 2024

Hi Isobel, Thank you so much for the 5-star review and positive feedback, it's been a pleasure and we look forward to working together again. All the best, Johns&Co Team

5/5

Trustpilot

I found a flat with the help of…

I found a flat with the help of Claudiu, he was very helpful in answering all of our questions and concerns really quickly. My experience thus far has been great!

Elena · 5 August 2024

5/5

Google

I purchased one bed apartment through John&Co. I am impressed by the professional service and recommendations during the purchase process. and agent try best to push the process move on. Finally, I get a nice apartment, thanks for John&Co.

Nate · 25 November 2019

Agent replied · 23 November 2024

Thank you Feng, we will pass on your kind words to the team.

5/5

Trustpilot

Professional, responsive and helpful

Professional, responsive and overall a great service. Claire, Isabel, Seth-Nico and Marwa have all been so helpful, with Priscilla top of the list as she has gone over and above. Thank you!

Isabel · 25 June 2024

5/5

Trustpilot

Rachel Massey was Fantastic 5 stars*

My interactions with Rachel have been fantastic, very friendly when I had a few queries to ask. Great service 5* would recommend

Nate · 2 December 2024

5/5

Trustpilot

Very pleased with the service

Very pleased with the service. Matt Spencer in particular is great to deal with and we would recommend him to anyone.

Amy · 16 December 2024

5/5

Trustpilot

We had a few issues with some…

We had a few issues with some appliances in the last months and Joynal has handled all them with great timing and professionalism. Thanks again, Joynal, for your continued assistance!

Nicola · 25 July 2024

5/5

Trustpilot

Great service from Leigh Hallett

Leigh Hallett has facilitated a smooth transition of the tenants. He is very patient with my queries and responses quickly.Much appreciated!

Helen · 10 December 2024

5/5

Trustpilot

Rachael Adeyemo has responded to my…

Rachael Adeyemo has responded to my enquiries very effectively and efficiently since she has handling my a/c. Both my husband and I are happy to work with her. Very professional and knowledgeable property manager.

Rosaline · 8 May 2024

5/5

Google

Seamless and smooth move into the apartment from the viewing day through to the moving day! Top notch service by the letting agent and the Tenancy Coordinator! Would highly recommend the team!PositiveResponsiveness, Quality, Professionalism, Value

SWEE · 24 November 2020

Agent replied · 23 November 2024

We're so pleased to hear that you'd recommend us! All the best, Johns&Co Team

5/5

Google

I own an investment property here and have been using John's & Co.'s rental management services ever since. They are very professional and has been taking good care of my tenants and my property. Awesome!

Wyndham · 24 November 2020

Agent replied · 23 November 2024

Thank you so much for the 5-star review and kind words, it's been a pleasure. All the best, Johns&Co Team

5/5

Google

Nikolay, Christina and the whole team at Johns&Co made selling my apartment a stress-free experience. From start to finish it was an incredibly smooth process with fantastic communication every step of the way! Thank you

Claire · 24 November 2020

Agent replied · 23 November 2024

Hello Claire, so glad we could help! We will pass your kind words on to the team.

1/5

Google

Mostly a disappointing experience working with them. I am currently a tenant in Amelia House, London City Island. If I had to highlight one of my experiences it’s the fact that they gave me a faulty key to my flat.

M · 25 November 2018

Agent replied · 23 November 2024

Hi Mickey, sorry to hear about this. We'd really like to investigate this further - please can you email your contact details to info@johnsand.co so we can get in touch?

5/5

Google

We had a great experience with Nikolay Yankov from Johns & Co when we purchased our flat. He was always available to answer our many questions, accommodated our requests and went over and above to ensure that everything went smoothly.

Kalani · 25 November 2018

Agent replied · 23 November 2024

Thanks for the review Kalani, great to hear that Nikolay and our New Providence Wharf sales team were able to assist.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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