Trusted Agent profile · Tower Hamlets

JOHNS&CO New Providence Wharf reviews in Tower Hamlets

4.8

★★★★★ Excellent

1,594 reviews across 4 platforms

8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA, Tower Hamlets, E14 9PA

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Tower Hamlets, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,594 reviews on four platforms, including 223 Google reviews rated 4.5.

Google logo

4.5 / 5

223

Reviews on Google

This office

Facebook logo

2.5 / 5

11

Reviews on Facebook

Business-wide

Yell logo

1.7 / 5

6

Reviews on Yell

This office

Trustpilot logo

1,354

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Google

Bought a flat recently in East London through Jonhs and Co and I can say they were excellent. They were really professional and straight to the point, really pushed the process forward and kept us informed at all times on what was going on on the seller's side.

Luis · 25 November 2018

Agent replied · 23 November 2024

Glad we were able to help you with your property purchase Luis. We'll make sure our New Providence Wharf sales team see your kind words. Wishing you all the best with your new home.

5/5

Google

I was quite pleased with the service I received from Karolina and Christina. Excellent communication throughout and very professional. No question was left unanswered and the entire process of dealing with Johns & Co was very smooth. I would do business with them anytime again in the future.

Yan · 25 November 2018

Agent replied · 23 November 2024

Thanks for the great review Chris! Glad we could assist and we look forward to working with you again in the future.

5/5

Google

Excellent service by the team at JOHNS&CO especially by our lettings agent Nicholas. Knowledgeable, informative and transparent. Have dealt with many lettings agents before and this has by far been the best experience, making what can be a stressful process quick and easy. Many thanks again!

Kenny · 25 November 2019

Agent replied · 23 November 2024

Hello Kenny, thank you for the great feedback.

5/5

Trustpilot

I am very satisfied with everything

I am very satisfied with everything. olu is a very professional and serious person.thank you for your assistance!

Qianhao · 7 November 2023

Agent replied · 23 October 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Olu.

5/5

Trustpilot

Professional and prompt service with…

Professional and prompt service with Lara

Inaam · 4 July 2024

Agent replied · 23 October 2024

Hi Inaam,Thank you for your five star rating. We will be sure to pass your appreciation along to Lara.

5/5

Trustpilot

Claudiu has helped me a lot alongside…

Claudiu has helped me a lot alongside the road to rent our lovely property. He always responds promptly and is kind to offer his help in every steps. My experience with him make me feel reassured.

Maggie · 5 August 2024

5/5

Trustpilot

Great experience as the tenant was…

Great experience as the tenant was moving out and new tenant moving in. I’m with fully maintained level of support from johns and co and Amber and Marwa Fakih did an excellent job in our case. Well done.

Sethuraman · 1 July 2024

5/5

Google

We were basically looking for a flat less than a week from the contract of current flat running out. Nick managed to get everything sorted and get us a great price on a beautiful flat. Definitely would work with these guys again!PositiveResponsiveness

Sadra · 24 November 2020

Agent replied · 23 November 2024

Hi Sadra, It's great to hear stories like this, I'm glad we could be of help! Thanks for your feedback. All the best, Johns&Co Team

5/5

Google

I would like to commend Betsy, our tenancy coordinator, for her excellent and swift service in helping us to implement our newest tenancy. The entire process went smoothly and was a breeze, we greatly appreciate your help!

Benjamin · 24 November 2021

Agent replied · 23 November 2024

Thank you so much for the 5-star review and kind words Benjamin, it's been a pleasure. All the best, Johns&Co Team

5/5

Trustpilot

Absolutely Professional

They acted proactively on helping me to rent my property to the right person(s). A thorough investigation of the potential tenants were received in advance so that I could make a choice that suits my agenda. The following up action was efficient and effective as well. The entire process was smooth and trouble-free for me. They are absolutely "professional"!

Ng · 6 February 2023

5/5

Trustpilot

Good Rental Experience

Victoria Aderibigbe​​​​ and Liah Clarke are really helpful. The entire rental experience was excellent. They assisted me step by step through the signing and referencing, and they responded to all my questions in a timely manner.

Zimo · 30 July 2024

5/5

Trustpilot

Most efficient service

Most efficient service, experienced and smart people

Ola · 7 June 2024

Agent replied · 23 October 2024

Hi Ola,Thank you for your kind words, your feedback is highly valued!

5/5

Trustpilot

Excellent service on my rent insurance…

Excellent service on my rent insurance from Wai Yau. thanks.

Fergus · 11 April 2024

Agent replied · 23 October 2024

Hi Fergus,Thank you for your kind feedback, we will be sure to pass your gratitude along to Wai.

5/5

Trustpilot

Martina and Candice have been great

Sifan · 22 June 2024

Agent replied · 23 October 2024

Hi Sifan,Thank you for your kind words! We're glad to hear that Martina and Candice have been great.If you need anything else, feel free to reach out!

5/5

Trustpilot

Thank you Bryony Bowyer​​​​

We recently run into a little problem in our flat in Bridgewater house and reported it. Bryony Bowyer​​​​ gave really quick response and fix the problem within 2 days. Thank you

胡天赐 · 15 October 2024

5/5

Trustpilot

Sam’s been super responsive and helped…

Sam’s been super responsive and helped us find the perfect apartment for the best conditions. We felt in good hands and would highly recommend to anyone else

Alicia · 12 December 2024

5/5

Trustpilot

Pleasure working with Rachel Massey and…

Pleasure working with Rachel Massey and Mike. Pleasant and efficient.

Anvita · 3 April 2024

Agent replied · 23 October 2024

Hi Anvita,Thank you for taking the time to leave us this 5* rating. We will be sure to pass your kind words along to Rachel.

5/5

Trustpilot

Great service from Marwa and Vanessa…

Great service from Marwa and Vanessa managing my tenancy search

Lee · 2 April 2024

Agent replied · 23 October 2024

Hi Lee,Thank you for leaving this great feedback, we will be sure to pass your appreciation along to Marwa and Vanessa.

5/5

Trustpilot

Professional team and staff

letting administrators and negotiators (special thanks goes to staffs supporting me in property renting) are professional and friendly.

Xuran · 2 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.

5/5

Google

I especially appreciate Agnes Pogozelske. She is absolutely awesome. She was very helpful, professional, and very responsive throughout the whole process. I would recommend JOHNS&CO to others because of the good experience of working with Agnes.PositiveProfessionalism

Franklin · 24 November 2021

Agent replied · 23 November 2024

Hi Franklin, Thanks for the amazing feedback of Agnes! All the best, JOHNS&CO Team.

5/5

Trustpilot

Candice and Andrew are professional and…

Candice and Andrew are professional and being helping me well in the whole procedure.

WONG · 22 May 2025

5/5

Trustpilot

Savana always provides swiftly response…

Savana always provides swiftly response which is very important for overseas landlord.

Lok · 9 February 2024

Agent replied · 23 October 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Savana.

5/5

Trustpilot

Excellent communication from Amy and…

Excellent communication from Amy and Marwa!!

Sri · 5 June 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave this feedback. We will be sure to pass your feedback along to Amy and Marwa.

5/5

Trustpilot

The service from J&C is always good and…

The service from J&C is always good and smooth. Thanks to Betsy Slawson for the best process management.

Y · 23 February 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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