Trusted Agent profile · Tower Hamlets
★★★★★
1,594 reviews across 4 platforms
8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA, Tower Hamlets, E14 9PA
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,594 reviews on four platforms, including 223 Google reviews rated 4.5.
223
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
6
Reviews on Yell
This office
1,354
Reviews on Trustpilot
Business-wide
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotEase of raising the issue
Ease of raising the issue. Helpful assistance. Great service
Hi Shashank,Thank you for taking the time to leave us this 5* rating. We are pleased to hear we have been able to ensure your issues are resolved efficiently.
5/5
TrustpilotAmazing Bethel
Been using Johns & Co in the past few years. Shoutout to my agent Bethel who has been helping my move-in process, he was very responsive and efficient. Would totally recommend for anyone and thank you for your help!
4/5
GoogleThe team is professional, hardworking, friendly and helpful. I like their friendly approach and timely follow up. It’s has been a great pleasure working with them. I wish Duncan, Ivan, Agnes and Siannie all the best. Thanks for the hardwork.
Thanks for the positive review!
5/5
TrustpilotExcellent
Very responsive and attentive negotiators throughout
Hi Claire,Thank you for your feedback! We're pleased to hear that our team was responsive and attentive throughout the negotiation process. Ensuring excellent service is our priority, and we're glad we could meet your expectations.
5/5
GoogleThe team at Johns&Co is very professional and dedicated throughout the process. It was during the extreme covid-19 period and they took the helm and ran with it. Great responsibility and great outcome. thank you,PositiveQuality
Hi Vickie, Thank you for giving us a 5 star review and for the fantastic feedback. We're glad you had a great experience with us. All the best JOHNS&CO.
5/5
TrustpilotVery good service very responsive
Hi Alwaled,Thank you for your 5* rating. We are pleased our team impressed you.
5/5
TrustpilotGreat experience!
Olivia W. has been on top of all my check-in and inventory stuff delivering a great experience as a new tenant with John's & Co.
5/5
TrustpilotVery patient service
Very patient service! Any step during the transfer period will remind us to prepare all the documents that should be submitted. He was very supportive and patient throughout the process. Highly recommend my agent Gytis！
5/5
GoogleMy review is in relation to my dealings with my Property Manager Charlotte Moore. I have found her to be extremely professional, prompt in communication and a pleasure to deal with - a real asset for the company. Keep up the good work Charlotte!
Thanks for the feedback Anu! Great to hear your kind words about our Property Manager Charlotte.
5/5
TrustpilotVery responsive and responsible
Hi Janus,Thank you for your feedback. We are pleased to hear our team met your needs efficiently.
5/5
TrustpilotVery sincere and helpful
Very sincere and helpful. Brilliant
Hi Kai,Thanks for your feedback! If you need any further assistance, don't hesitate to reach out.
5/5
TrustpilotGreat Customer Service
Lovely customer experience
Hi Ewurafua,Thank you for your kind words, we are pleased you enjoyed our service. Don't hesitate to reach out if you need any assistance in the future.
5/5
TrustpilotI have a good experience with Adekunle…
I have a good experience with Adekunle Adedugbe, he handled all our concerns and keep well as well. Johns&co I will recommend for anyone looking for a place to rent in London.
5/5
GoogleGreat company and great team! Johns and co is the best property company I have ever dealt with. Especially the property manager Cynfelyn, she is very helpful and kind! I haven't met any property managers like Cyn. Professional and reliable. What a team!
Thanks for the glowing feedback Li! Cyn and the rest of the New Providence Wharf team will be thrilled.
5/5
TrustpilotBethel Gamma has been amazing and…
Bethel Gamma has been amazing and provided an excellent service. We are so happy in our flat and it really feels like home :)
5/5
TrustpilotThank you
Andre Wallace and Bethel Gamma have been very helpful and efficient in helping us regarding our car parking space letting. Thank you so much!
5/5
TrustpilotLara Robson resolves my problem efficiently
Lara Robson provides supportive information and helps to resolve my problem in an efficient way.
Hi JacksonThank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.
5/5
TrustpilotMarwa & Vanessa at John’s
The entire process of finding the right tenant, negotiating the right rent and completion of the contract were extremely well handled by Marwa & Vanessa. I felt the process was smooth due to their joint effort
5/5
TrustpilotJoynal from JohnsandCo
I have the pleasure of Joynal as my property manager, from Johnsandco. Always responsive, polite, and very helpful. A service i value very much on top of Johnsandco being a dependable agencies.
5/5
TrustpilotQuick response and always courteous.
Hi Ronald,Thank you for taking the time to leave us this review! It's great to hear our staff have been both efficient and respectful when looking after our valued clients.
5/5
TrustpilotVery quick reaction
Very quick reaction, very professional!
Thank you for taking the time to leave us this 5* rating. We're thrilled to hear you were impressed with our service.
5/5
GoogleRenting my new flat through Johns&Co has been a very positive experience, especially thanks to my tenancy coordinator, Alexandra Ene. She's been super responsive, kind and helpful. Gave me all the information needed and supported me at every step. An empathic person who clearly loves her job and puts a lot of passion and dedication in it.
5/5
GoogleInitially we were in a very tight position because we dealt with an unprofessional real estate agency. However, Ivan Fiaccabrino from JOHNS&CO assisted us with the utmost professionalism and now we are living in a wonderful apartment because of him. Totally recommend him!
Thrilled that we were able to help you out Konnaris. Thanks for taking the time to write a review, we really appreciate the feedback. Wishing you all the best in your wonderful new apartment!
5/5
TrustpilotI found a flat with the help of…
I found a flat with the help of Claudiu, he was very helpful in answering all of our questions and concerns really quickly. My experience thus far has been great!
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