1/5
YellAwful
Unqualified staff and very rude. The tooth filling has fallen off in an hour after the procedure. Have never experienced such a thing
Trusted Agent profile · Tower Hamlets
JOHNS&CO New Providence Wharf reviews in Tower Hamlets
★★★★★
1,591 reviews across 4 platforms
8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA, Tower Hamlets, E14 9PA
JOHNS&CO's office in Tower Hamlets, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,591 reviews on four platforms, including 223 Google reviews rated 4.5.
223
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
6
Reviews on Yell
This office
1,351
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
Yell5/5
TrustpilotGood experience with Michael Fadiora…
Good experience with Michael Fadiora and Rachel Massey, who were helpful and efficient during the entire process. They also provided regular status updates, which was much appreciated.
5/5
TrustpilotExcellent service with Leigh Hallett and Victoria McDaniel
Very good service provided by Leigh Hallett and Victoria McDaniel. Their responses were very fast and direct, they have made our moving process smoother. Excellent experience overall.
5/5
GoogleBetsy Lawson is very professional and swift in response. I like thatPositiveResponsiveness
5/5
GoogleFantastic service! Got our new tenancy sorted with these guys and despite many hiccups, they worked tirelessly to get issues sorted quickly and effectively! Ask for Aubrey and Georgina in lettings - they’re a superstar duo
Agent replied · 23 November 2024
Hello Mohammed, thanks for the great feedback!
5/5
TrustpilotVery responsive and tentative
Very responsive and tentative, always getting you the apartment you want. Keen on finding a solution to any problem.
5/5
TrustpilotI do much appreciate Cherelle Tomlin’s…
I do much appreciate Cherelle Tomlin’s highly efficient help with my property rental renewal, which was processed so smoothly. Great working with J&C for so many years.
5/5
TrustpilotJohns & Co - great company!
Steven Belsham was my coordinator - he responds quickly and was very responsible. Thanks!
5/5
TrustpilotWe are very satisfied with the service…
We are very satisfied with the service provided by Jons&CoWe recommend to our friends and familyClaudio helped us a lot! We’re glad that you helped us
5/5
TrustpilotReassurance from Brooke
Brooke has just been in touch and introduced herself as my my new property manager. She has arranged a clean. I feel reassured by her reaching out and in safe hands.
5/5
TrustpilotWorking with Lauren
I recently had the pleasure of working with Lauren Melius, and I am thrilled with the level of service that was provided. They were a pleasure to work with and made the entire process stress-free. If you're in need of a managing agent, I would recommend them.
5/5
GoogleLauren Melius helped me with the termination of the tenancy, the process was going smoothly and efficiently. Appreciate your help!
Agent replied · 9 January 2025
Hi there Thank for the positive review and feedback! All the best, Johns&Co Team
5/5
GoogleWithout doubt the best in the business, totally professional and deliver a fantastic service with so much attention to detail of their client´s requirements. I highly recommend Johns & Co to anyone needing property to rent or buy!
Agent replied · 23 November 2024
What a great review to receive on a Monday! Thanks Stewart, really lovely to hear about your experience and we will share your kind words with the team.
5/5
TrustpilotGood team at Johns&Co
Good team at Johns&Co. Priscilla Ogefere who asnwered my call follwed up with an email and was able to help with the issue I was after.
5/5
TrustpilotLiah Clarke did an excellent joband…
Liah Clarke did an excellent job and found me the apartment that suited my parameters fairly quickly.
5/5
TrustpilotVery helpful and responsive team and…
Very helpful and responsive team and property manager, always resolve issues quickly and go out of their way to help and support tenants. Highly recommend!
5/5
TrustpilotGreat to meet Bailey from the Wapping…
Great to meet Bailey from the Wapping branch. Really helpful and understanding of our requirements. Fully recommend
5/5
GoogleBetsy and Audrey had done a great job from the start to finish of renting our property through Johns&Co, and coordination and communication was excellent.PositiveResponsiveness, Professionalism
Agent replied · 23 November 2024
Hi Jelisco, Thanks for this review, we will pass this onto the team! All the best, JOHNS&CO Team.
5/5
GoogleFantastic Service! We bought our apartment through Johns & Co and everything was straight forward! Our agents were Karolina Zielinska and Christina, they provided with an exceptional service through out the whole process. Thank you girls!
Agent replied · 23 November 2024
Really thrilled Karolina and Christina were able to help!
5/5
GoogleAgnes Pogozelske and Nicholas Randall have been very helpful and professional. With me living aboard, they well explain and guide me through the letting process, and responsive to any questions i had. When unexpected things happened, Nicholas immediately updated me and contained the impact for immediate resolution, which i greatly appreciate
5/5
GoogleGreat and fast service. Always responding to my requests as soon as possible. I would recommend to my friends.
Agent replied · 11 October 2026
Hello, Thank you for your kind recommendation and 5-star rating! Many Regards JOHNS&CO
5/5
TrustpilotDestini-Rikki and Alexandra - Awesome!
Destini-Rikki and Alexandra did a brilliant job managing my recent new tenant signing. They were communicative and really pleasant to work with! Would recommend highly!
4/5
GoogleStaff engaged in a very proactive, professional and timely service. Attention to detail. Staff strives to keep you updated about all aspects of the process.PositiveProfessionalism
Agent replied · 23 November 2024
Hi Mayra, Thanks so much for taking the time to leave a review and we're pleased your experience with JOHNS&CO was positive. All the best, JOHNS&CO Team.
5/5
GoogleThe staff have been very helpful and professional. The whole process of renting an apartment is so smooth.
Agent replied · 23 November 2024
Hi Rita, We are super happy to have helped you rent a new apartment. Thank you for your lovely feedback and 5-star review. Many Thanks JOHNS&CO
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