5/5
TrustpilotThank you!
Rachael made my moving out experience so much smoother and stress free by anticipating my needs and arranging the cleaning and inventory for me. Johns&co has been an absolute dream to work with! Thank you!
Trusted Agent profile · Tower Hamlets
JOHNS&CO New Providence Wharf reviews in Tower Hamlets
★★★★★
1,608 reviews across 4 platforms
8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA, Tower Hamlets, E14 9PA
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,608 reviews on four platforms, including 223 Google reviews rated 4.5.
223
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
6
Reviews on Yell
This office
1,368
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotBryony Bowyer
Our property Manager Bryony Bowyer has taken great care to look after our needs at Pendant Court. Always quick to reply and helpful in her responses.
Agent replied · 23 December 2024
Hi Justin,Thank you for your kind words about Bryony. We're delighted to hear she has taken great care of your needs at Pendant Court. We will ensure she knows her efforts are appreciated!
5/5
TrustpilotNothing is too much trouble.
Nothing is too much trouble.Special mention to Odete Gomes.Outstanding!
5/5
TrustpilotThanks Bethel and Sarah
Mr. Bethel Gamma helped us to lease out the property very quickly with good rental.Ms Sarah Ferrira answered my questions promptly and follow up with the tenant on handover matters effectively.
Agent replied · 23 October 2024
Thank you for your kind words. We're thrilled to hear that Bethel and Sarah were able to assist you effectively. It's our goal to provide prompt and professional service, and your feedback lets us know we are delivering a top-notch service to all our clients. If you have any further needs or questions in the future, please don't hesitate to reach out. Thanks again for choosing us!
4/5
TrustpilotProperty manager review
Our property manager Spyros has been very responsive to maintenance issues that we have raised and helped to organise a timely resolution.
5/5
TrustpilotAmber from Johns & Co was my main point…
Amber from Johns & Co was my main point of contact when I was moving home and she helped with answering all my questions and even showing me the apartments on a very short notice. She also went out of her way to share some great ideas about some of the renting problems I was having. Overall, a good experience
5/5
TrustpilotServices provided by Johns & CO
Services provided by Johns & CO. is perfect. All processes are well organized and done with out any hassles. People are very professional and efficient. Agent Rachel Massey is great. Thanks for the team help.
5/5
TrustpilotVery positive property search…
Very positive property search experience, thanks Brooke and Alexandra for helping us finding the good property!
5/5
TrustpilotGreat experience
I recently moved in to a property managed by Johns and Co and the whole move-in process, including the paperwork, was made very manageable and stress-free thanks to my lettings administrator Bethel. He has also been responsive to emails with further queries since moving in and helped fix an issue with one of my utility companies.
5/5
TrustpilotRachael Adeyemo is a very professional…
Rachael Adeyemo is a very professional operator. She gets things done. She is an excellent communicator
5/5
TrustpilotMystique was very helpful with our…
Mystique was very helpful with our recent move
5/5
Trustpilotprofessional property manager
I only started a new tenancy with Johns and Co this month, I am so happy that I have been allocated to a super professional property manager: Ellie-Mai Hannan!
Agent replied · 23 October 2024
Hi Nicole,We’re delighted to hear that you’re happy with Ellie's management. We will be sure to pass this positive feedback along to her. Thank you for sharing your positive experience with us!
5/5
TrustpilotVery smooth process
Very smooth process. Mystique was very helpful!
5/5
TrustpilotCandice and Sebastian really help me a…
Candice and Sebastian really help me a lot during the whole process. They really make a lot of efforts to help us achieve a favorable deal and solve all kinds of problems. Really appreciate.
Agent replied · 23 October 2024
Hi Estelle,Thank you for your kind review! We’re delighted to hear that Candice and Sebastian were able to assist you throughout the process and help you achieve a favourable deal. We appreciate your feedback and are always here to help!
5/5
TrustpilotI have been working with Matt Spencer…
I have been working with Matt Spencer at JOHNS who is excellent. He is easy to communicate and is very professional. I feel comfortable knowing that he is incharge of my rental property. I just hope that the sales team could learn from people like Matt and be as professional and courteous as he is.
5/5
TrustpilotDuncan was incredibly helpful in…
Duncan was incredibly helpful in dealing with our renewal process. He was very responsive and made everything seamless.
5/5
TrustpilotJohns&Co has been good to work with.
Johns&Co has been an excellent company to work with. Wai Yau, from the Compliance Division, also kindly took an initiative this week to thankfully keep us on track.
Agent replied · 23 October 2024
Hi both,Thank you for your kind words! We’re thrilled to hear you’ve had a great experience working with Johns&Co. We’re glad Wai's proactive approach has ensured things run smoothly for you. If there’s anything else we can assist with, don’t hesitate to reach out!
5/5
GoogleBoth Martin and Agnes were really helpful with the whole process of viewing the flat and then contracting - I'd be happy recommending them
Agent replied · 23 November 2024
Hello Chris, thank you for your great feedback!
5/5
TrustpilotClaudiu was really helpful and had great…
Claudiu was really helpful and had great communication throughout the process- thank you so much!
5/5
TrustpilotAde has been very helpful with the move…
Ade has been very helpful with the move out process! Helped to arranged cleaning and very friend.
5/5
TrustpilotI am pleased with the services provided…
I am pleased with the services provided by johns&co assigned property Manager Ms. Lara Robson. She was very helpful in resolving various issues around my rented flat .
Agent replied · 23 October 2024
Hi Maha,Thank you for sharing your positive experience with Lara! We’re pleased to hear that she was able to help resolve the issues with your flat. We value your satisfaction and appreciate your trust in Johns&Co. Please don’t hesitate to reach out if you need further assistance.
5/5
TrustpilotExceptional Moving Out Experience
I moved out of a property managed by JOHNS&Co and the moving out process was exceptionally smooth. Bryony from the JOHNS&Co. Team helped me through the process. I highly recommend Johns&Co. 😊
Agent replied · 23 October 2024
Hi Siddharth,We are pleased to hear your move out process went well! Thank you for being a valued client, and we wish you all the best on your property journey.
5/5
TrustpilotProblem Free End Tenancy Cleaning
The Property Manager, Mr. Param Virdee, is very helpful for arranging a experienced cleaning company to me in order to complete the end tenancy cleaning with acceptable results !
Agent replied · 23 October 2024
Thank you for taking the time to leave this kind review! We're pleased to hear Param was able to guide you along the end of tenancy process, and successfully ensure the property was left in pristine condition. We will be sure to pass your gratitude along to him.
5/5
TrustpilotThank you
Great service from Mystique and team.
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