Trusted Agent profile · Tower Hamlets
★★★★★
1,608 reviews across 4 platforms
8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA, Tower Hamlets, E14 9PA
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,608 reviews on four platforms, including 223 Google reviews rated 4.5.
223
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
6
Reviews on Yell
This office
1,368
Reviews on Trustpilot
Business-wide
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Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotMr Michael Fadiora helps me to select…
Mr Michael Fadiora helps me to select suitable apartments according to my requirements and books view for me with detailed information provided. He is so nice and patient, thanks a lot for helping me apply for my dream rental.
Thank you for feedback. We're thrilled to hear Michael's positive service enhanced your property search experience. We wish you all the best in your new home!
5/5
TrustpilotAlexandra is a professional agent
I recently had the pleasure of working with Alexandra and the experience was fantastic from start to finish. She made the entire process incredibly smooth and stress-free. Her professionalism, attention to details and friendly demeanor made a usually complicated process easy to navigate. She was prompt and clear in her communication, always available to answer any questions I had and provided valuable insights that helped me make informed decisions.
5/5
TrustpilotGreat experience
I worked with Victoria and Leigh and they were both polite, professional and efficient. Great experience with them both!
5/5
TrustpilotThank you to Aneeka!
Aneeka is always very helpful and ensures that any maintenance issues are resolved and timeframes followed up with. My experience with Johns & Co has been worlds better than other mgmt companies in the past! Thank you
5/5
TrustpilotBeing a landlord can be stressful
Being a landlord can be stressful, but JOHNS&Co makes it easier and a happy experience, especially with Bethel. She is a professional and kind helper who makes the whole process smooth. JOHNS &CO team is working hard to find the right tenants for me. I really appreciate the help they gave.
5/5
TrustpilotParam Virdee is very helpful
Param Virdee is very helpful. I feel so satisfied as it’s not the first time to have Param for my new property. Simply say when I see this name, I 100% count on Param so that I can chill and grab a coffee
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Param's day!
5/5
TrustpilotAmber was very helpful with our move
Amber was very helpful with our move - definitely recommend.
5/5
TrustpilotBethel Gamma
HI Bethel,Is indeed a good job for securing the new contract with the Tenant for our unit. We really appreciated your efforts and times. It is such a smooth experience. Especially with all the arrangements and documents need to be signed.
Hi Lum,Ensuring a smooth experience for our tenants is a top priority for us, and we're pleased that our efforts were appreciated. We understand that arranging all the necessary documents and signatures can sometimes be daunting, but we're glad we could make it a hassle-free experience for you. Don't hesitate to reach out to us in the future!
5/5
TrustpilotFrom one J&C apartment to another
In the particular context of a landlord reducing the agreed length of a renewed tenancy agreement in order to ease the selling process, J&C professionals and, in particular, Joley Buckley, Luna Cooper, Fern Crawley, Pablo Irigoyen and Duncan Peacock made the organization of the transfer to another available similar apartment a walk in the park
5/5
GoogleThank you Duncan, Charlotte and Christina for doing a superb and great job in helping with the sale of our apartment. Your team has always been helpful and responsive.
Thanks for the great feedback Siew! We'll be sure to pass it onto the team.
5/5
TrustpilotMiss Brooke Nickless
Miss Brooke Nickless, has been a great help and made our experience with the property management seamless. Thank you Brooke!
5/5
TrustpilotThe team was very helpful right from…
The team was very helpful right from the viewings to my end of tenancy. A big Shout Out to the entire team for making my tenancy such a pleasant period.
Hi Vyomesh,Thank you for your kind words. We're thrilled to hear that you had such a positive experience throughout the entire process. It's fantastic to know we made your tenancy enjoyable. We'll be sure to pass on your appreciation to everyone involved! Wishing you all the best moving forward.
5/5
TrustpilotJohns and Co property manager Bryony…
Johns and Co property manager Bryony Bowyer was very helpful and prompt in his services.Appreciate it very much.
5/5
TrustpilotGreat apartment service
Great apartment service! Priscilla has been super helpful and always replies promptly whenever there’s an issue in the apartment (boiler, water leakage etc).
4/5
TrustpilotNew Property Manager
Bryony has been always professional and has made herself available to answer all the questions in courteous and timely manner.
5/5
TrustpilotIncredible service
Incredible service! Our dedicated agent, Victor, supported us so much in renting out our dream flat, despite all the obstacles we faced. Bethel has also been great and super supportive throughout the process. Highly recommended 👍🏽👍🏽👍🏽
Hi Reem,Thank you for your review! We're thrilled to hear that Victor and Bethel provided you with such incredible support. Resolving our clients issues is what we strive for, and your recommendation means a lot to us. We're grateful for your kind words and are always here to assist you!
5/5
TrustpilotFor Amy Bridge, Kelly Kuo & Claire
For Amy Bridge, Kelly Kuo & Claire1. can communicate w/ English and Chinese, it helps a lot2. familiar with all process 3. work as a team , all the information is consistence
Hi Chan,Thank you so much for your kind review! It’s great to hear that Amy, Kelly, and Claire worked together seamlessly to provide you with consistent information throughout the process. We believe that teamwork and clear communication are essential to ensuring a smooth experience for our clients. We’re grateful for your trust in our team and are here to assist you with anything else you may need!
5/5
TrustpilotGreat agency
Great agency. Very responsive and quick. I moved into my new home in 4 days. Andre is amazing and helpful.
5/5
TrustpilotHelpful Johns&Co
They are really agile and progressive all the way. They help me a lot and gave me information all the way. I really appreciate Ryan McCabe's help.
Hi Basar,Thank you for acknowledging Ryan's agility and helpfulness. We’re pleased he made your experience so positive. We will be sure to pass your kind words along to him.
5/5
TrustpilotI would highly reccomend John&Co
I would highly reccomend John&Co, they are professional, hard working and led to the best offer amongst all the agents I used. Ryan and Gytis in particular were very helpful!
Hi Kaustubh,Thank you so much for your recommendation! We’re thrilled to hear that Ryan and Gytis were so helpful and that we could secure the best offer for you. We look forward to assisting you again in the future.
5/5
TrustpilotGreat team and service!
We have moved to our new home with the support of Johns&Co and we are currently living here. The team is very responsive and helpful, at the moment our main point of contact is Lara Robson.
Hi Anna,Congratulations on your move. We are pleased to hear our team have been able to facilitate a smooth move, and have been on hand to ensure your needs are met.
5/5
TrustpilotZcFang in Embassy Gardens rent feedback
Victoria and Cynthia are really professional in arranging my move in new apartment and helping me a lot with the contract. They are quick and kind. This is a lovely agency l.
Hi Kawa,Thank you for your kind words! We’re so pleased to hear that Victoria and Cynthia were able to make your move-in process smooth and efficient, and that they provided professional and friendly service. We always aim to deliver quick and helpful assistance, and we’re glad you had such a positive experience with our team. We wish you well in your new home!
5/5
GoogleCyn, Property Manager, with whom I have dealt with over the course of 1 year + has been consistently first class: always prompt in responding; very proactive not only in identifying potential problems but also proposing solutions; always on hand to give professional advice and suggestions. Cyn has never been anything other than very friendly, highly professional and extremely competent. I should also add Cyn has frequently gone above and beyond what anyone could reasonably expect.
It's lovely to read feedback like this Tom! Thanks for taking the time to review us. We'll make sure Cyn sees your kind words too.
5/5
TrustpilotExcellent Service from Naomi Madourie
Naomi, a Junior Property Manager will go far. As a Landlord with a troublesome maintenance issue, she quickly sorted the problem out. Impressive work and a great communicator. Many Thanks.
Hi Tony,Thank you for your kind words and for recognising Naomi's hard work. We're thrilled to hear that she was able to resolve your maintenance issue quickly and effectively. We're confident she has a bright future ahead. We truly appreciate your feedback, and we’re always here if you need further assistance!
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