Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI had a pleasure to have Naomi Madourie…
I had a pleasure to have Naomi Madourie as my property manager. She has shown her professionalism and dedication so any issues raised in the apartment and most importantly prompt actions to resolve any issues.
Ilya · 31 October 2024
Agent replied · 23 December 2024
Hi Ilya,Thank you for your kind feedback! We’re thrilled to hear about your positive experience with Naomi. Her professionalism and dedication truly make a difference, and it’s wonderful to know she was able to address any issues promptly. Your satisfaction is very important to us, and we’ll be sure to share your appreciation with Naomi. Thank you for choosing Johns&Co!
★★★★★ 5/5
TrustpilotMany thanks to Victoria and Rahan
Many thanks to Victoria and Rahan for their help so far. They have always been quick to help me out.
Yang · 15 October 2024
★★★★★ 5/5
TrustpilotGood service specially from Chay she…
Good service specially from Chay she made everything easy and smooth
Rawad · 3 June 2026
★★★★★ 5/5
TrustpilotGreat estate agents who assisted my…
Great estate agents who assisted my first purchase. Had the pleasure of Max being the agent on the sale. Really went above and beyond to accommodate everything. Very responsive to all my questions and helped push the sale through as quick as possible. Max even went out the way to pick me up from my office to view properties. Would highly recommend their services
Connor · 11 December 2024
★★★★★ 5/5
TrustpilotEfficient & timely rent renewal
I would like to praise Katy Donachie (Johns & Co's Renewals Consultant) for pro-actively reminding me of the rental renewal, optimising the negotiation process and rapidly preparing an online contract. This was an ideal experience for me as a landlord. Thank you
A · 4 July 2024
Agent replied · 23 October 2024
Thank your for leaving this review. We are pleased to hear Katy proactively ensured you were aware of important information related to your property and provided you with a stellar service. We will be sure to pass your appreciation along to her.
★★★★★ 5/5
TrustpilotAladdin Derdour
Aladdin Derdour He was assigned to my property about 2 months ago He was very helpful , professional and respond quickly to my queries .I really appreciate his work Keep the good work AladdinEntesar
Entesar · 11 November 2024
Agent replied · 23 October 2024
Hi Entesar,We’re glad to hear Aladdin has been helpful, professional, and quick to respond to your needs. If you need any further support, please do not hesitate to contact us!
★★★★★ 5/5
GoogleBoth Agnes and James made sure we got the apartment we initially wanted . Very professional and adaptive in certain situations made sure everything worked out well in the endPositiveProfessionalism
Athina · 24 November 2020
Agent replied · 23 November 2024
We hope you love your new place! Thanks for your 5-star review!
All the best,
Johns&Co Team
★★★★★ 5/5
GoogleWe purchased a property in London several years back and this has been managed by the professional team at Johns&Co since inception. The team at Johns&Co comprising of Duncan, Kathy, Ivan, Jay and Robert have been very efficient and diligent in managing the unit. The team has always been proactive in arranging leases for the units and in following up on any issues promptly. I highly recommend their services to anyone looking for help with managing their property.
Marcus · 24 November 2020
Agent replied · 23 November 2024
Thank you so much for the 5-star review and kind words, it's been a pleasure.
All the best,
Johns&Co Team
★★★★★ 5/5
GoogleI’m convinced we’re the luckiest tenants on the property because we’ve got the best property manager, Christine Efedua. We are often genuinely surprised as to how quickly issues get resolved. We’ve been impressed by the attention to detail, professionalism and prompt delivery of service. The Johns&Co team have proven to be competent and professional specialists who are committed to providing the highest quality of service. Will definitely recommend them if you’re looking for a letting or estate agency.
Lex · 24 November 2020
Agent replied · 23 November 2024
Hi Lex,
Thank you very much for the 5-star review and positive feedback, we'll be sure to pass this onto Christine and the rest of the team! It's been a pleasure.
All the best,
Johns&Co Team
★★★★★ 5/5
TrustpilotThis is just the culmination of the…
This is just the culmination of the efficient, lovely, courteous and most helpful service I have received, through the years, from Wau.I simply like to thank her and everyone to know a truthful experience of mine with Wau.When you need her she is always there for you.
Mr · 29 March 2024
Agent replied · 23 October 2024
Hi Leo,Thank you for your heartfelt message! We're thrilled to hear about the service you've received from Wai over the years. We'll be sure to pass on your gratitude to him. It's wonderful to know that Wai has consistently been there for you whenever you've needed assistance. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know.
★★★★★ 5/5
GoogleAgnes was very helpful all the way and very patient , and her responses are fast and accurate.
Thank you so muchPositiveResponsiveness, Quality, Professionalism, Value
Mohamed · 24 November 2021
Agent replied · 23 November 2024
Hi Mohamed,
Thanks for your amazing review.
All the best,
JOHNS&CO Team.
★★★★★ 5/5
GoogleRented a property with Johns & Co. Had exceptional service from start to finish. Agnes and James were very professional and responsive. Would highly recommend.PositiveProfessionalism
Klarika · 24 November 2021
Agent replied · 23 November 2024
Hi Klarika,
Thank you for the positive review and for awarding us with 5 stars. We're glad your experience with us was so positive, and that you would recommend us. We will be sure to pass on your kind words to Agnes and James.
All the best
JOHNS&CO.
★★★★★ 5/5
TrustpilotRahan and Victoria have been fantastic…
Rahan and Victoria have been fantastic helping us find somewhere to rent, and have made the process of moving in pain-free. They have responded to all enquiries promptly and have been clear with communication.
Luc · 7 November 2024
Agent replied · 23 December 2024
Hi Luc,We’re delighted Rahan and Victoria made your renting experience so smooth and stress-free. Their prompt communication and dedication to clarity are essential to our service. Thank you for your recommendation!
★★★★★ 5/5
TrustpilotProperty management
Recently faced with issues with a leak in the flat, our property manager, Naomi Madourie, has been exceptional at handling the problem. Her swift response and assistance in getting a contractor to fix the issue has been incredible.
Raad · 2 September 2024
Agent replied · 23 October 2024
Hi Raad,Thank you for leaving this kind review. We are pleased to hear Naomi has dealt with your property issues with haste and care, and that they have been resolved with her aid. We will be sure to pass your gratitude along to her.
★★★★★ 5/5
TrustpilotThe help I received from Michael was…
The help I received from Michael was exceptional. He was quick to respond to my questions and help make the moving process easy.
Noble · 16 August 2024
★★★★★ 5/5
TrustpilotRachel Massey at Johns & Co
Rachel Massey made all the administration required for renting out my flat completely stress free. I couldn’t believe that she was still working on my job until 10pm at night to get every i dotted and every t crossed. A fantastic perfectionist.
Rosie · 29 June 2023
★★★★★ 5/5
TrustpilotGreat rental experience
This is the first time that this company has helped me rent out an apartment, and their rental process is very formal，Victoria Rayan and Matthew and their colleagues are very good. I like the company.
程娜 · 14 October 2024
Agent replied · 23 October 2024
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team, and that they were able to make the process as professional and seamless as possible. We're so glad to have you as a satisfied client, and we look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotGreat Experience!! The company is really professional to…
The company is really professional to deal with and try their best to resolve any arising issues. Both Candice & Brook are doing a great job and we’re extremely satisfied with their performance.
Eman · 13 November 2024
Agent replied · 23 December 2024
Hi Eman,Thank you for your positive feedback on Candice and Brooke! We're so happy they could meet your expectations and ensure a professional and satisfying experience. We'll make sure to share your appreciation with them!
★★★★★ 5/5
TrustpilotRahan and Victoria were great help with…
Rahan and Victoria were great help with starting my tenancy. They assisted lovely and promptly.
Mishaal · 12 December 2024
★★★★★ 5/5
TrustpilotJOHNS&CO is a great partner for letting…
JOHNS&CO is a great partner for letting my property. Only 4days needed to find a reliable tenent with them.James and Victoria are very professional and friendly.I am happy to work with them.
Minsup · 27 November 2024
Agent replied · 23 December 2024
Hi Minsup,Thank you for sharing your fantastic experience with Johns&Co! We are delighted to have found a reliable tenant for your property so quickly and to hear that James and Victoria’s professionalism and friendliness stood out. Helping landlords like yourself is what we strive to do, and we’re so pleased to have met your expectations. We look forward to continuing to work with you in the future!
★★★★★ 5/5
TrustpilotGreat and friendly service
Had an issue with the washer/dryer and reached out to Johns&Co. The agent Bryony Bowyer got back to me to get it sorted. Thank you for that. The issue was resolved quite fast and very friendly service.
Amy · 3 September 2024
Agent replied · 23 October 2024
Hi Amy,Thank you for sharing your experience! We're glad to hear that Bryony was able to assist you promptly with your issue. Providing fast and friendly service is something we strive for, and we're pleased that we could resolve the problem quickly for you. If you need any further assistance, don't hesitate to reach out. Thanks again for your feedback and for choosing Johns&Co!
★★★★★ 5/5
TrustpilotRahan and Victoria
Rahan and Victoria helped me out so much! The process was very quick and easy and they helped explain everything to me so I can better understand the whole process and what needed to be done.
Aaaa · 17 September 2024
Agent replied · 23 October 2024
Thank you for your review. We’re delighted to hear that Rahan and Victoria made the process quick and easy for you, and took the time to explain everything clearly. We’re always here to help, and we look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotMany thanks to Olivia Wieteska who has…
Many thanks to Olivia Wieteska who has been extremely helpful in our move out process!
Abdullah · 2 December 2024
★★★★★ 5/5
TrustpilotI’m very happy with the start of…
I’m very happy with the start of working with the property manager Toyin Adeyele. Good communication and quick feedback! They are professional team ! I highly recommend renting out your property through agency Johns&Co !
Veronica · 1 October 2024
Agent replied · 23 October 2024
Hi Veronica,Thank you for your great feedback! We're delighted to hear you’ve had a positive start working with Toyin. Clear communication and quick responses are key, and we’re glad Toyin and the team have met your expectations. We appreciate your recommendation and look forward to continuing our work together!
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