5/5
TrustpilotGreat service
Having a great experience with Johns&Co so far, particularly Andrew has been super helpful and flexible. Very impressed with the service.
Trusted Agent profile · Tower Hamlets
JOHNS&CO New Providence Wharf reviews in Tower Hamlets
★★★★★
1,608 reviews across 4 platforms
8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA, Tower Hamlets, E14 9PA
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,608 reviews on four platforms, including 223 Google reviews rated 4.5.
223
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
6
Reviews on Yell
This office
1,368
Reviews on Trustpilot
Business-wide
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Tell us what you need and we'll put you in touch. JOHNS&CO New Providence Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Reviews
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
Trustpilot1/5
Yellawful awful awful
AWFULLLL do not waste your money. The cleaning is a con trick, they don’t clean for the timing you pay for. We’ve been here more than once hoping the experiences will be different. It isnt
5/5
TrustpilotThankful for Bethel's excellent help
I have had a great experience working with Bethel. She is always quick to respond to any queries and consistently goes above and beyond to help with any issues related to the property. Her professionalism have made our experience much smoother and stress-free.
Agent replied · 23 October 2024
Hi Oksana,Thank you for your thoughtful review! We're delighted to hear that you've had such a positive experience working with Bethel. We're proud to have him on our team and thrilled that his professionalism has made your experience smoother and stress-free. We'll be sure to pass along your kind words to Bethel. Thank you for your continued trust in our services!
5/5
TrustpilotAmy is so sweet and attentive
Amy is so sweet and attentive. She helped me a lot during the whole process. She is very helpful and professional.
5/5
TrustpilotThe level of diligence and promptness…
The level of diligence and promptness in delivering service, information and resolving clients queries. Amber and Marwa were extremely helpful and responsive. Isabel is also a wonderful team leader!
5/5
TrustpilotProfessional Service from Johns & Co
We are really happy with the excellent service provided by your staff. Their professionalism and efficiency enabled me to let out the property in less than a week. We know we are in good hands and this experience is truly reassuring for property owners like us who live away from London.
Agent replied · 23 October 2024
Hi Stanley,We are pleased to hear our team have made you feel secure entrusting Johns&Co with the management of your property. We understand overseeing a property from overseas can be a daunting task, but we are here to support you every step of the way. Do not hesitate to get in touch for any further assistance.
5/5
TrustpilotGreat property manager
Sardar Berzo has been extremely resourceful and prompt in solving all our issues. He has also been proactive in following up on any pending issues and coordinating with the landlord for a quick resolution.
5/5
TrustpilotReally professional and diligent service
Johns&Co have single handedly made our renting experience a 10/10 experience. Amber and Amy Bridge have been absolutely incredible throughout the entire process. They were constantly on the ball about every single detail and made the process from start to finish seamless. Even after we’ve moved in, they are constantly ensuring everything is perfect. They claim to be London’s No1 and you can clearly see why, the most superb experience ever ✨
4/5
TrustpilotYour experience depends on your property manager
For any property manager, it is essential to prioritise the client's concerns, be a good listener, be good at following up, and most importantly, be an efficient executor. In my experience so far, Aladdin Derdour embodies these attributes!
Agent replied · 23 December 2024
Thank you for your thoughtful words about Aladdin. We're glad his dedication and professionalism stood out to you. If we can do anything further to assist you, please don't hesitate to reach out!
5/5
GoogleThe service was excellent. My agent Martin Zeps was always very reachable and ready to answer all my questions. He was with me throughout all the steps and ensured that the process ran as smooth as possible.
Agent replied · 9 January 2025
Hi Youssef, thank you for your great feedback. We will pass you kind words on to the team.
5/5
TrustpilotI've recently had a change in tenant…
I've recently had a change in tenant and Priscilla Ogefere has gone above and beyond to help get my rental in shape for the new tenant whilst negotiating with the old tenant. She didn't have to but am grateful she took the initiative and delivered for me.
Agent replied · 23 October 2024
Hi Vinay,We're thrilled to hear Priscilla went above and beyond to ensure your property your property was well maintained for your new tenants. Ensuring our clients receive a premium level standard service is our top priority, and it's fantastic to hear Priscilla delivered this. If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotWai Yau of John & Co has been very…
Wai Yau of John & Co has been very helpful to us.
5/5
TrustpilotJohns&Co supported us end to end. Elliott is amazing
Johns&Co supported us end to end starting from the property search, ensuring we find a property of our choice to supporting with all paperworks and even some logistical support for the final move. Amazing service. Special mention about Elliott who facilitated this end to end supporting us at every step
Agent replied · 23 October 2024
Thank you for this fantastic feedback. It's amazing to hear that Elliott made you feel supported throughout all parts of your property journey, and helped facilitate a smooth move. We wish you all the best in your new home!
5/5
TrustpilotThey are a good agency
They are a good agency. My property manager Lara Robson is quick and efficient. So far happy with the service!
5/5
TrustpilotProfessional work
The team is very helpful and able to provide proper information to me.
5/5
TrustpilotLegal paperwork was made easy with…
Legal paperwork was made easy with Bethel’s help. Everything went smoothly and she followed up when some emails were missed.
5/5
TrustpilotAbsolutely fantastic customer service…
Absolutely fantastic customer service provided by Vanessa and Marwa! From being super prompt in their communication to answering all my queries and questions with so much patience and grace, they have made renting first time in London a seamless process for me and for that I’m so thankful to them!
Agent replied · 23 October 2024
Thank you for taking the time to leave this great review. Marwa and Vanessa will be thrilled to hear they were able to support you in this experience, and we wish you all the best in your new home and your London journey!
5/5
TrustpilotProfessional service and found me a…
Professional service and found me a great tenant. Shout out to Mystique and Sebastian for their big help in this!
5/5
TrustpilotNice job
My agency Bethel is very nice and supportive. Had helped a lot and effectively got tiny issues solved. Loved that!
5/5
TrustpilotI’ve had a wonderful experience with…
I’ve had a wonderful experience with Johns & Co and in particular with Alexandra, who has been helping me and my partner move into our new home. She was really helpful and responsive, making the whole process easy and enjoyable.
Agent replied · 23 October 2024
Hi Victoria,Thank you for your kind words! We’re thrilled that Alex made your move-in experience easy and enjoyable. We always aim to provide helpful and responsive service, and it's great to hear that you and your partner had a positive experience. Welcome to your new home!
5/5
TrustpilotVery good service
Staff and service. Recently I had a very good service and solution by Mr. Luke Thomas.
5/5
TrustpilotGreat landlord experience
As a landlord, I am happy to share my very positive experience with Johns&Co and, specifically, Amber and Marwa. From the moment I engaged their services to manage the property, I have been consistently impressed with their professionalism, level of communication and transparency. Definitely recommended.
Agent replied · 23 October 2024
Hi Alessia,Thank you for your recommendation, it is always great to hear about a positive experience with our team. We will be sure to pass your appreciation along to Amy and Marwa.
4/5
TrustpilotHappy Customer …
I've worked with Johns and Co since 2019 and am satisfied with their service. While rental rates have sometimes been below expectations, their benefits outweigh the drawbacks. I highly recommend them. Special thanks to my agent Gemma, who's prompt and efficient.
Agent replied · 23 October 2024
Hi Genelle,Thank you so much for your kind review and for your continued trust in Johns&Co! We are happy to hear that our services have been valuable to you. We truly appreciate your recommendation and are delighted to know that Gemma has been such a reliable and efficient agent for you. We'll make sure to pass on your special thanks to her!If there's ever anything more we can do to support you, please don’t hesitate to let us know. We look forward to continuing to assist you!
5/5
GoogleThanks Jamie Lake's professional service, he help me dealed with EX-tenant on the damaged furniture and got compensation. At the same time, Really thanks Jay Clark and his team provided me excellent service in the past two years.
Agent replied · 23 November 2024
Really pleased we were able to assist. We'll make sure Jamie, Jay and the rest of the team see your kind words too.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. JOHNS&CO New Providence Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
