Trusted Agent profile · Tower Hamlets
★★★★★
1,609 reviews across 4 platforms
8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA, Tower Hamlets, E14 9PA
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,609 reviews on four platforms, including 223 Google reviews rated 4.5.
223
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
6
Reviews on Yell
This office
1,369
Reviews on Trustpilot
Business-wide
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotJohns and co have done a really good…
Johns and co have done a really good job in letting my apartment in london. Particular thanks to Charlie’s Carter and also Spyros who are always at the end of the phone whenever I need them. Thanks guys 👍
5/5
TrustpilotQuick and efficient
Bethel made a great effort in keeping us in the process. She is also very quick to reply to any queries you have. Would recommend her.
5/5
Trustpilotswift responses and very helpful
The agents were very swift in giving information and helped me in every step of the way to rent a new apartment in central London! Huge thanks to Martina, Candice and Gytis for all the assistance!
5/5
TrustpilotProperty sale and purchase
Johns and Co helped us with the sale of our home and purchase of a new home. Both were well managed from the beginning until completion. The team are extremely experienced and very helpful. Highly recommend.
5/5
TrustpilotAlexandra was very helpful and prompt…
Alexandra was very helpful and prompt in addressing my queries. I’m a long term client of Johns&co. and had questions on my previous tenancy agreement which she traced back. Great support and would recommend.
5/5
TrustpilotWe recently had the pleasure of working…
We recently had the pleasure of working with Ralph to find our new apartment in Embassy Gardens. His level of service was truly exceptional and stood out clearly from our experiences with agents at other companies. We would highly recommend.
5/5
TrustpilotGreat service
I have been really pleased with Priscilla Ogefere and her support through my contract termination and handover process. Priscilla Ogefere took the time to explain the process and take us through it patiently. She also facilitated a seamless agreement of deposit charges with the landlord. Thank you for all your support Priscilla.
Hi Dev,We are pleased to hear Priscilla has been able to successfully take you through the end of tenancy process and has diligently explained all aspects of the process, securing you a positive outcome for both you and your landlord. We will be sure to pass your appreciation along to her.
5/5
TrustpilotBethel Gamma from Johns&Co help me so…
Bethel Gamma from Johns&Co help me so much during finding new tenants! It only cost seven days for them to find new tenants while another agent spent more than one month and failed finally. It is really efficient work style . I appreciate it very much.
Thank you for your glowing feedback! We’re pleased that Bethel was able to find new tenants for you so efficiently. We’ll make sure he knows how much you appreciated his work!
5/5
TrustpilotTalal Qaseem
Although I have experienced some lateness with the support of Johns&Co, it's my duty to highlight the assistance of Talal Qaseem since I informed him that the agency support has not been the most effective. As a response, Talal began to take actions in order to solve all the inconveniences, while reporting and being completely clear about the further decisions. Fantastic job!
Thank you for taking the time to leave us this review. We really appreciate your feedback ! We will make sure to pass this onto Talal.
5/5
TrustpilotJohns and Co . I have used Johns and Co for a number…
I have used Johns and Co for a number of years and I always find them helpful and totally professional. They always communicate well and they have looked after the property and the tenants very well. All the different departments work well together the staff are very friendly.Would not hesitate to recommend them.
Hi Elizabeth,Thank you for being a valued client and for your loyalty over the years. We're delighted to hear that you've consistently found our team at Johns&Co to be helpful, professional, and communicative. Ensuring the satisfaction of both property owners and tenants is our top priority, and we're pleased to hear that we've met your expectations in this regard. Your recommendation means a lot to us.
5/5
TrustpilotThank you, Alexandra
Working with Alexandra was such a pleasure. She was super efficient and professional throughout the whole journey, making the whole experience so stress free for us. I could not recommend her enough. Thank you, Alexandra!!!
5/5
TrustpilotBethel was great
Bethel was great, she took care of everything
Hi Jonny,Thank you for your kind feedback. We'll be sure to pass it along to Bethel.
5/5
TrustpilotQuick reply
Quick reply, friendly and respectful, there are two lovely people and they help me a lot who are Rachel Massey and Amy Wood. As I am an international student so I’m not that familiar with how to rent a house in UK but they are very patient and help me to solve all my questions.
Hi Yuan,Welcome! We are pleased to hear Rachel and Amy were able to make you feel secure and supported on this journey, and we wish you all the best in both your new home, and your studies.
5/5
TrustpilotEasiest move we’ve ever done in London!
Easiest move we’ve ever done in London. Great communication from start to finish and a high level of professionalism. Michael and his team were fantastic.
5/5
TrustpilotMatt was super helpful this week
Matt was super helpful this week. I needed help with an urgent issue and he sorted it out within a few hours. Thank you!
5/5
TrustpilotRental experience
Had a good experience finding our first place in London. Vanessa and Marwa handled all our concerns and follow-ups well. Special thanks to Amber also for the last minute help with the keys.
5/5
TrustpilotMy experience was positive
My experience was positive, especially thanks to Skye and Bethel who helped me find the right apartment and supported me throughout the rental process.
5/5
TrustpilotAlexandra Ene is very responsive and…
Alexandra Ene is very responsive and helpful.
Hi Francis,Thank you so much for your kind words! It's always a pleasure to assist you and ensure that your needs are met promptly. If you have any further questions or require assistance in the future, please don't hesitate to reach out.
5/5
TrustpilotHuge thank you to Spyros who's been a…
Huge thank you to Spyros who's been a massive help. Came up with some troubles that forced us find a new housemate immediately and Spyros has been super helpful and supportive through the whole process. Big thank you!
5/5
TrustpilotGreat assistance in Flat Search
Gytis was very helpful in numerous aspects of my search for a new flat. He was cooperative, and always prompt in replying to my requests. Candice was helpful in the process of signing the contracts.
5/5
TrustpilotA big thank you to Rob Joyce and Sardar Berzo of Johns & Co
Rob Joyce and Sardar Berzo of Johns & Co have provided me excellent service in managing my apartment. They are both prompt and responsive whenever I need their help related to matters dealing with my apartment. I would like to thank them for their excellent service and highly recommend them.
Hi Sujata,We are thrilled to hear Rob and Joyce have provided key support in guiding you through the management of your property. We will be sure to pass your gratitude along to them, we're sure it will make their day!
5/5
TrustpilotGreat Renting Experience
I had a very good experience with Johns & Co for finding my new apartment, especially with Jack Shanahan and Leigh Hallett. They took care of all the processes in a very quick and efficient manner, and I was able to move into my property on my desired date. I would definitely recommend.
Hi Muhammad,Thank you for sharing your positive experience with us! We're thrilled to hear that Jack and Leigh provided you with excellent service in finding your new apartment. It's fantastic to know that they handled all processes quickly and efficiently, allowing you to move in on your desired date. We greatly appreciate your recommendation and wish you the best in your new home.
5/5
TrustpilotGreat Property Manager - Beverley Hutchinson‑Woodroffe
As always, Beverley was really resposive to my request for help. Beverley was prompt with her communication and follow up action. I am very happy to say the problem has been resolved. Thank you Beverley!
5/5
TrustpilotAdekunle has been really prompt in…
Adekunle has been really prompt in responding to an issue that my partner and I have had at our new residence and taken appropriate steps to address it. Super helpful, professional and reliable
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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