5/5
TrustpilotAlways responsive
Always responsive, proactive and provide good advice especially important for me living Outside UK.
Trusted Agent profile · Tower Hamlets
JOHNS&CO New Providence Wharf reviews in Tower Hamlets
★★★★★
1,608 reviews across 4 platforms
8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA, Tower Hamlets, E14 9PA
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,608 reviews on four platforms, including 223 Google reviews rated 4.5.
223
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
6
Reviews on Yell
This office
1,368
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI write to thank my property manager…
I write to thank my property manager Ms. Princess Owoeye for helping me with my Hampden property. She is very helpful and reply promptly to my emails. Actually she is the only person I can rely on as I am an oversea owner and I thank her for the support and services.
Agent replied · 23 December 2024
Hi Chan,Thank you for your feedback regarding Princess. We’re thrilled that she has been such a reliable support for you as an overseas property owner. Your satisfaction is our priority, and we’ll share your appreciation with her.
5/5
Trustpilot5 start
I worked with Claudiu on my search for a rental. I had a great experience and received expert advice. Although I did not end up renting with the company I had a good experience
5/5
TrustpilotOur experience was fantastic
Our experience was fantastic. Shareen was very helpful. We are very happy with our new flat in Damac Tower. I am glad we chose you guys to help us with finding our new home!
5/5
TrustpilotGreat Staff and professional company
Responsive agents and staff. Very helpful and open to customer requirements. Martina was very co-operative and helpful in getting the tenancy terms and agreements cleared at both ends. Candice was quick and responsive for all documentation and formalities. Overall a pleasant experience.
5/5
TrustpilotVictor was very responsive and I have…
Victor was very responsive and I have nothing but good things to say about the moving experience
Agent replied · 23 October 2024
We're pleased to hear such high praise for Victor. We'll be sure to pass your feedback along to him, it will make his day!
5/5
GoogleWas really happy with my interaction. Our agent Betsy was easy to reach and to arrange the viewings. She provided good information on the different options available and provided responses to our follow-up questions swiftly. Completion of the whole process went smoothly. I can recommend this agency. (They also got a good website to browse available properties)
5/5
TrustpilotThanks to Pavlo for handling everything…
Thanks to Pavlo for handling everything so professionally.
Agent replied · 23 October 2024
Hi John,Thank you so much for your feedback! We’re happy that Pavlo handled everything professionally and to your satisfaction. If you ever need assistance again, don’t hesitate to contact us.
5/5
TrustpilotExcellent communication and support
During my time working with Destini-Rikki while moving into Embassy Gardens, I had an exceptional experience with inventory reports, thanks to the unparalleled professionalism displayed by Destini-Rikki. The promptness of her responses to my queries was unmatched, and the detailed answers she provided made the entire process seem effortless. Her dedication to her work as a lettings administrator is truly commendable.Thank you!
Agent replied · 23 October 2024
Hi Aakash,Thank you for your glowing review of Destini-Riki. We greatly appreciate your feedback on Destini's professionalism, promptness, and dedication. We are pleased to know that Destini sets a benchmark for exemplary service. We will be sure to pass your appreciation along to her.
5/5
TrustpilotSummer-Daisy Hammond really helped me…
Summer-Daisy Hammond really helped me with an issue that had been outstanding for a long time! As soon as she stepped on the job it was done in a matter of days.
5/5
TrustpilotThank you Claudiu
Claudiu has gone above and beyond in helping us with our move. His customer service is of the highest level, he is a brilliant lettings negotiator and due to our experience working with him I cannot recommend Johns&Co enough. Thank you Claudiu
5/5
TrustpilotI am grateful for the support of…
I am grateful for the support of Johns&co team, especially for Ebru Chow. She immediately assisted to resolve my issue with hot water, and she went above and beyond to help me resolve in a timely manner.Thank you very much for being a trusted partner for my lease at London City Island
Agent replied · 23 December 2024
We’re pleased to hear Ebru resolved your hot water issue promptly and went above and beyond to assist you. Thank you for trusting us with your lease, we’re here whenever you need support!
5/5
TrustpilotMichael made my apartment journey super…
Michael made my apartment journey super smooth. Very helpful and easy real estate agents!
Agent replied · 23 October 2024
Hi Anvita,Thank you for your feedback! We're thrilled to hear your property search was smooth sailing with Michael. We appreciate your kind words about our services.
5/5
TrustpilotGreat team at Johns&Co
Odete Gomes and the team at Johns&Co were very helpful and responsive to any queries we had. The move in an out process was simple and straight forward for our tenancy. Would highly recommend!
5/5
TrustpilotThank you Lara Robson for your kind…
Thank you Lara Robson for your kind help throughout my tenancy!
Agent replied · 23 October 2024
Hi Gabriela,We are pleased to hear Lara has been able to help you throughout your tenancy. We will be sure to pass your gratitude on to her.
5/5
GoogleI had to rent a flat for a 6-month experience in the UK. That is why I contacted Johns&Co. My experience with the staff was perfect, especially with Betsy, who helped me through my search. She was very reactive, helpful and attentive to my criteria. The flat that I rented was very nice and brand new.
5/5
TrustpilotBrooke Nickless has been extremely…
Brooke Nickless has been extremely helpful and attentive with sorting out any issues with flat.
Agent replied · 23 October 2024
Hi George,Thank you for your kind words regarding Brooke. We're glad to hear your issues have been resolved and that Brooke was attentive to your needs throughout the process.
5/5
TrustpilotFantastic service - thank you Nicole!
We recently moved into a new apartment managed by Johns and Co, and Nicole Wright, our property manager, has been absolutely wonderful in helping us settle in.
5/5
TrustpilotNoami has been great help!
Agent replied · 23 October 2024
Hi Stella,Thank you for your feedback! We’re happy to hear that Naomi was able to assist you and provide the help you needed. Don’t hesitate to reach out if you require anything further!
5/5
TrustpilotVery Responsive management
Very Responsive management. In particular I want to thank Lara Robson for being extremely helpful.
Agent replied · 23 October 2024
Hi Seyed,We're pleased to hear you had a positive experience with Lara, we'll be sure to pass your feedback onto her.
5/5
TrustpilotYour colleague,Mr Thomas CHAN is great.
Your colleague, Mr Thomas CHAN is a great help.
5/5
TrustpilotI’ve been in contact with Clauidi…
I’ve been in contact with Clauidi through my friend and although he was not assigned to my case he helped me a lot through following up with his manager and thanks to him I’ve hard back from the landlord quickly. He is also very kind and I can see that he is doing an excellent job.
Agent replied · 23 October 2024
Hi Zeynep,Thank you for sharing your experience! We’re so glad to hear that Claudiu was able to assist you even though he wasn’t directly handling your case. His willingness to go the extra mile to follow up and ensure a quick response is exactly what we strive for. We’re proud to have such a dedicated team member like Claudiu, and we’re here to help if you need anything else.
5/5
TrustpilotExceptional Customer Experience
I am a current tenant in an apartment managed by Johns&Co, and I’ve had great assistance through and through. I want to especially mention Ebru Chow, who has assisted me and provided great support in sorting out a recent issue. She was always available, and resolved the matter very efficiently.
Agent replied · 23 December 2024
Hi Muhammad,Thank you for acknowledging Ebru's efforts! We're pleased she could assist you effectively. We'll share your feedback with her and the team.
5/5
TrustpilotThanks Priscilla Ogefere
Thanks Priscilla Ogefere, good experience so far
Agent replied · 23 October 2024
Hi David,Thank you for sharing your experience. We're happy to hear that things have been going well with Priscilla. If you ever need further assistance, we're here to ensure your experience remains just as positive.
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