Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThanks Priscilla Ogefere for your…
Thanks Priscilla Ogefere for your excellent help in resolving my query.
Consumer · 13 September 2024
Agent replied · 23 October 2024
Thank you for the great feedback! We’re happy to hear that Priscilla was able to assist you in resolving your query quickly and efficiently. If you ever need help again, we’ll be more than happy to assist!
★★★★★ 5/5
TrustpilotElliott does his profession a great…
Elliott does his profession a great credit, he listened carefully to our criteria, suggested a couple of properties that matched perfectly, one was even off-market. Negotiations and subsequent completion were all tied up with a high degree of efficiency. Belgravia & Knightsbridge agents had better watch-out in case John’s & Co starts to look westwards!
Zubes · 8 November 2024
Agent replied · 23 December 2024
Hi Zubes,Thank you for your review! Elliott’s expertise and attention to detail truly make a difference, and we’re thrilled he was able to meet your criteria with such precision. We’ll share your kind words with him. We hope to assist you again in the future!
★★★★★ 5/5
GoogleI am very satisfied with John's & Co professional services, in particular, the Senior Coordinator Ms Agnes Pogozelske who is very responsible, always following up my requests or questions diligently. Thank you Agnes!
Also thanks to my leasing agent Martin, working hard on my behalf.PositiveResponsiveness, Professionalism
Leslie · 24 November 2021
Agent replied · 23 November 2024
Hi Leslie,
Thank you for taking the time to write such a positive review and for giving us 5 stars. We're glad you are very satisfied with the service we provided. We will pass your fantastic feedback on to Agnes, Martin and to the rest of the team.
All the best
JOHNS&CO.
★★★★★ 5/5
TrustpilotJoshua Wadmore is amazing …
Joshua Wadmore is an amazing property manager and is honestly the why one I’ve had ever since moving to EG . I’ve had multiple property managers at John’s and Co over the last 6 years and I’m truly pleased with him ( no more waiting days for the simplest question/request) . If you can ask for him I’d definitely recommend you to .
Mary · 10 July 2023
★★★★★ 5/5
TrustpilotPurchase of a property - great experience
Elliot was great from the get go,from answering all my queries prior to submitting an offer all the way till the date of competition. He kept in touch throughout the purchase journey and also helped chase when necessary. Very friendly and approachable as well. Thank you for all your help.
Sreenivasa · 29 April 2024
★★★★★ 5/5
TrustpilotStaff provide fast
Staff provide fast, concise and easy to understand instruction / what actions required from landlord.
Customer · 21 September 2026
★★★★★ 5/5
TrustpilotRespond time very quick and efficient…
Respond time very quick and efficient answers provided. Positive manner and reliable. Thanks to Leigh and Brook!
Serena · 14 May 2024
Agent replied · 23 October 2024
Hi Serena,We're delighted to know that Brook and Leigh provided quick, efficient, and reliable service with a positive attitude. We'll be sure to share your kind words with them. If you ever need anything else, feel free to reach out.
★★★★★ 5/5
TrustpilotMatthew and team deserve the…
Matthew and team deserve the exclusivity they have been given 💯
Anonymous · 27 August 2024
Agent replied · 23 October 2024
Thank you for your five star rating. We will be sure to pass your kind words along to our Nine Elms team.
★★★★★ 5/5
TrustpilotThe team has been extremely helpful…
The team has been extremely helpful with proceedings, huge thanks to Victoria and Destini-Rikki
Emil · 1 July 2024
Agent replied · 23 October 2024
Hi Emil,Thank you for taking the time to leave us this review. Victoria and Destini will be pleased to know their service was of help.
★★★★★ 5/5
TrustpilotThank you, Rachel.
Rachel Massey has been fantastic to deal with! Very responsive and a great aura about her. Thank you Rachel!
Chris · 28 March 2024
Agent replied · 23 October 2024
Hi Chris,Thank you for your kind words! We're delighted to hear that Rachel Massey has provided you with fantastic service. We'll be sure to pass on your appreciation to her. If you need any further assistance or have any questions, please feel free to reach out.
★★★★★ 5/5
GoogleVery good experience. I especially appreciated that James (the letting agent) sent me a very good quality video of the property before actually coming to see it in person. Also Rob & Agnes were super responsive to any inquiries I've had since moving in. Really professional overall, highly recommend them.
Valeriu · 24 November 2020
Agent replied · 23 November 2024
We'll be sure to pass this along to the team- thanks so much for your review!
All the best,
Johns&Co Team
★★★★★ 5/5
TrustpilotGreat service from Charlie and team
Great service from Charlie and team! They’ve covered all questions from start to finish as a first time landlord!
Anon · 27 March 2024
Agent replied · 23 October 2024
We're thrilled to hear we could be of assistance. Becoming a first time landlord can be daunting, if you need any help from us in the future, don't hesitate to ask. Wishing you all the best on your property journey!
★★★★★ 5/5
Trustpilotresponsible and accountable
My Senior Property Manageris responsible and re-direct me to the relevant parties if appropriate.
Xx · 23 September 2026
★★★★★ 5/5
TrustpilotThank you, Umar Sharif and Jenni Kong
Thank you for your good services. Umar has been very responsive, efficient and willing to go extra miles in providing quality management services. Umar is always there to provide good advice and solution to issues with our property. Jenni Kong is professional and efficient in dealing with the administration of our property accounts and she makes sure financial parts of the property is well taken care of.
Michael · 6 February 2023
★★★★★ 5/5
TrustpilotSeamless property search
It’s our second time working with Bilal Qaisar to find a property in City Island and he was incredibly helpful again and got us a great flat at a great price. Letting administrator Amy Bridge was also super helpful and responsive and made our move in process very easy.
Ekaterina · 2 May 2024
★★★★★ 5/5
TrustpilotParam is extremely helpful and…
Param is extremely helpful and reliable. I don’t need to worry anything with his help.
Shannon · 7 June 2024
Agent replied · 23 October 2024
Hi Shannon,We're thrilled Param has allowed you to feel secure in trusting Johns&Co with the management of your property. We won't let you down!
★★★★★ 5/5
TrustpilotA good team to work with
I have been working with Johns&co for many years. The sales manager Matthew Spencer and the team is professional and responsible in helping me to secure a tenant. Victoria Aderibigbe is very helpful getting all the paper works done in a smooth process.
Kitty · 15 August 2024
★★★★★ 5/5
TrustpilotAgents are available and fast to solve…
Agents are available and fast to solve issues.
Maxime · 18 March 2026
Agent replied · 21 March 2026
Hi Maxime,
Thank you for sharing your experience. We're pleased you found our team's responses prompt and efficient.
★★★★★ 5/5
TrustpilotAlways very well and kindly assisted by…
Always very well and kindly assisted by our property manager, Olivia W. She addressed every query with the same level of attention and care. When we needed an urgent shower repair at the apartment, she responded quickly and arranged for the repair promptly. Her responses were timely and professional. I really appreciate her help!
Aikaterini · 1 November 2024
Agent replied · 23 December 2024
Hi Aikaterini,We appreciate your kind words and are so glad to know Olivia has provided you with the prompt and attentive service you require. We’ll make sure to pass along your appreciation, and we look forward to continuing to support you!
★★★★★ 5/5
TrustpilotThank you Miss Brooke Nickless!I am so grateful for my property…
I am so grateful for my property manager Miss Brooke Nickless's professional help especially in a recent event where my tenant requested to have mattress replaced. Miss Brooke was very helpful coordinate with everyone involved and have the matter resolved to everyone' s satisfaction.
Leslie · 26 July 2024
★★★★★ 5/5
TrustpilotSo far so good
So far so good! Alexandra has been really responsive and helpful with our tenancy
Lea · 16 June 2024
Agent replied · 23 October 2024
Hi Lea,We're pleased to hear you have been impressed with our service. We hope to continue providing you with an exceptional level of service and will be sure to pass your feedback along to Alex.
★★★★★ 5/5
TrustpilotAlways responsive
Always responsive, proactive and provide good advice especially important for me living Outside UK.
Aldandanyjgmail.com · 18 September 2026
★★★★★ 5/5
TrustpilotExcellent Customer Service
Special thanks to Vanessa and Marwa for making the entire process a breeze. Couldn't be more appreciative of their efforts in helping securing my new home.Look no further than Johns & Co for your housing needs ...fr!Thanks again to Vanessa and Marwa !!
Terra · 7 August 2024
★★★★★ 5/5
TrustpilotI write to thank my property manager…
I write to thank my property manager Ms. Princess Owoeye for helping me with my Hampden property. She is very helpful and reply promptly to my emails. Actually she is the only person I can rely on as I am an oversea owner and I thank her for the support and services.
Chan · 23 November 2024
Agent replied · 23 December 2024
Hi Chan,Thank you for your feedback regarding Princess. We’re thrilled that she has been such a reliable support for you as an overseas property owner. Your satisfaction is our priority, and we’ll share your appreciation with her.
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