Trusted Agent profile · Tower Hamlets
★★★★★
1,606 reviews across 4 platforms
8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA, Tower Hamlets, E14 9PA
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,606 reviews on four platforms, including 223 Google reviews rated 4.5.
223
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
6
Reviews on Yell
This office
1,366
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNS&CO New Providence Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotCandice and Rahan went above and beyond
Candice and Rahan were amazing. We had a fast and furious request from offer put forward to move in date, and they went above and beyond to ensure we hit it. We would not have moved in so smoothly if it was not for them - thank you!
5/5
TrustpilotI recently had a smooth contract…
I recently had a smooth contract renewal, all thanks to Katy, who is amazing, professional and understanding. Highly recommend!
Thank you for your review. We are pleased to hear you enjoyed a successful renewal and will be sure to pass your gratitude along to Katy.
5/5
TrustpilotThank for Johns & Co professional…
Thank for Johns & Co professional service, Bethel is helpfully to update me the tenancy moving in the process . Thanks so much.
Hi Angela,Thank you so much for your kind words. We value your feedback and will be sure to pass it along to Bethel.
5/5
TrustpilotGreat services
Great services , smooth prompt communication ⭐️ Destini-Rikki was a great service provider 🙏🏼
Hi Danah,Thank you for your review. We’re thrilled to hear that you had a great experience with Destini and that communication was smooth and prompt throughout. We appreciate your feedback and look forward to assisting you again in the future!
5/5
TrustpilotVictor has been great
We've found Victor's help really beneficial to our experience with the business and in our tenancy
5/5
GoogleFrom A to Z, it’s been nothing short of an amazing experience. Moving into a new building and almost immediately, having to go through a pandemic wasn’t easy nor expected but Robert Pearson my property manager made it seem seamless whilst always remaining professional with an open-door policy. I kindly recommend Johnanco services.PositiveResponsiveness
Hi Ella, That's amazing, feel free to reach out whenever you need us! All the best, Johns&Co Team
5/5
TrustpilotTrustable Agent
Rich customer base, positive attitude, reasonable charges. Special thanks to Ryan.
Hi Yoyo,Thank you for your kind words! We're thrilled to hear that you had a great experience with us. It’s wonderful to know that we impressed you. We'll be sure to pass along your special thanks to Ryan, he’ll be delighted to hear it! We look forward to serving you again in the future.
5/5
TrustpilotMichael Fadiora was extremely…
Michael Fadiora was extremely responsive, helpful and made recommendations when I asked for guidance
Hi Mariam,Thank you for your positive feedback! We’re so pleased that Michael’s responsiveness and helpfulness made your experience a smooth one. Providing tailored recommendations and guidance is something we take pride in, and we’re glad to know Michael was able to assist you effectively. We’re here for any further support you may need!
5/5
TrustpilotJohns & co staffs are very friendly
Johns & co staffs are very friendly. When I got caught in a contract scam, they were very patient and helped me solve the problem. I had a large amount of rent fee was missing. I knew it was a very difficult time, but they didn't rush me. Instead, they patiently support me and helped me solve the problem. It is my best experience when I face difficult during renting.
Thank you for sharing your experience with us. We're sorry to hear about your recent difficulty, but we're grateful for your kind words regarding our staff's support during this challenging time. We understand how distressing such situations can be, and we're glad we could provide you with patience and assistance to resolve the issue. Your satisfaction and well-being are our priorities, and we're here to support you whenever you need us. Please don't hesitate to reach out if you have any further concerns or questions.
4/5
GoogleMy experience with Johns&Co while renting an apartment has been quite positive so far. I can especially recommend Alexandra Ene as lettings administrator. She has been very helpful during the tenancy application process and always quickly sent me all completed documents.
Hi Sebastian, Thank you for your rating and kind feedback of Alexandra and JOHNS&CO. Kind Regards JOHNS&CO
5/5
TrustpilotReview for Odete Gomes
Odete Gomes is a wonderful property manager. She helped me resolve the issue with great efficiency and within time. She kept me well-informed and is very prompt with her responses which honestly is the best thing since you are not left wondering. Her professionalism is commendable.
5/5
TrustpilotGreat property manager
Spyros is very responsible and professional. He quickly response and solve my problem. I'm glad to have him as my property manager, it's really nice to work with him.
Hi Wang Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Spyros.
5/5
TrustpilotThank you Candice and Martina for…
Thank you Candice and Martina for helping me with the rental process!
Thank you so much for your feedback! Moving can often be a stressful time, but our team is committed to making it as straightforward and enjoyable as possible. It’s fantastic to know that they were able to assist you every step of the way.
5/5
TrustpilotGood support
Ellie-Mai Hannan has been very helpful on all of my requests. She is doing a great job
Thank you for leaving this kind review. We will be sure to tell Ellie to keep up the good work!
5/5
GoogleI would highly recommend Johns & Co, I've used many estate agents over the years of living in London and this is by far the best service I've received. Thank you to Betsy for coordinating the tenancy and making the process smooth, efficient and stress free. Also thank you to Nicholas for arranging the flat viewings & finding the perfect flat for me and my partner and Priya for all your help and our welcome peace lily gift which was a lovely touch
5/5
TrustpilotGreat service and prompt reply
Great service and prompt reply, thanks Bethel !
Hi Florent,Thank you for your kind words regarding Bethel. We’re grateful for your positive feedback and look forward to continuing to assist you!
5/5
TrustpilotGreat Property Management
Brooke Nickless has been lovely, responding to queries promptly and helping me solve all my problems - thanks a lot!
Hi Kanishk,We're thrilled to hear that Brooke has been providing you with excellent service, responding promptly to your queries and helping to resolve any issues you encounter along the way. It's our priority to ensure that our clients feel supported and heard, so it's wonderful to know that Brooke has made a positive impact on your experience. We'll be sure to pass along your appreciation to Brooke.
5/5
TrustpilotParam has managed the property really…
Param has managed the property really well and deals with all issues quickly.
5/5
TrustpilotGreat Service
Great, friendly and helpful service. Thank you Destini-Rikki
Hi James,Thank you for your kind feedback about Destini’s service! We’re so pleased she could provide friendly and helpful support. Your satisfaction is our priority, and we’re here whenever you need assistance.
5/5
TrustpilotGreat service
Our agent Katy was always super understanding, patient and easy to reach.
Thank you for your kind words. We're thrilled to hear that Katy provided such a positive experience for you. Understanding, patience, and accessibility are qualities we strive for, and it's wonderful to know that Katy embodied them in your interactions. If you ever need anything in the future, don't hesitate to reach out, we're always here to help!
4/5
TrustpilotSavannah and Amy are very kind and they…
Savannah and Amy are very kind and they helped us a lot. Also Nick was good.
Hi Bora,We are pleased to hear our team were able to successfully assist you, and did so with a smile! If you need any help in the future, don't hesitate to reach out.
5/5
TrustpilotVery pleasant experience
I was recently hunting for a flat and had the pleasure of meeting Anthony Otigbah who was not only super helpful but went out of his way to make sure I found the best places based on my wishlist. He gave me a detailed overwiew during the viewings in a very professional but also friendly manner. I would recommend 100%.
Hi Felipe,Thank you for taking the time to leave this glowing review! It's fantastic to hear that Anthony went above and beyond to make your experience smooth and enjoyable. Your recommendation means the world to us, and we're grateful to have been a part of your home-hunting journey! We wish you all the best in your new home!
5/5
TrustpilotThings run smoothly
Things run smoothly, communication is swift. Param Virdee and other staff are helpful and communicate well.
5/5
TrustpilotAgent Cynthia is very helpful and…
Agent Cynthia is very helpful and helped me settled very well.
Hi Leonardo,Thank you for your feedback! We’re so pleased to hear that Cynthia was able to help you settle in comfortably. Your satisfaction is our top priority!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNS&CO New Providence Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
